No alert 1/5
No alert when I’m about to be disconnected from my phone. No
Kind of hard to REGISTER when you can’t! I enter my email address then it says Password, then I get a box that says “ EMAILS DO NOT MATCH”. Deleting this after trying for 1/2 hour!
No Apple Watch support 1/5
Only reason I downloaded this stupid app was because it was supposed to be able to notify me when I walk away from my watch or my phone when I have one device or the other and since they removed this feature from Lookout there is zero point to even using this app.
Dropped feature 2/5
I originally installed this app to notify me if I walk off and forget to pick up my phone. All it takes is one time of leaving your phone behind and realizing it when you get halfway across town and frantically going back to get it. This app no longer supports this feature and is totally useless to me now. You would think Apple would have this feature built into their iwatch/iPhone. Hopefully one day they will.
iOS 11 compatibility issues 2/5
There is a known issue that this app doesn’t not work unless in the forefront on iOS 11. If it is in the background regardless of your settings you cannot track your device. I have been told by lookout that this will be resolved but I don’t know when.
Deleting app after several years of use 1/5
By Alexis-Miami, FL
I have had the app for several years, today I deleted as I tried several times to reset my password and never received an email. Could not find a phone number to call customer service or tech support.
You made my decision easy and you lost another customer.
Not sure what happened 3/5
By KMHG 7
I updated my software and now apps that used to have access to my photos no longer do, including this one
Wow really?! 1/5
This darn thing was on my phone for 15 minutes and it dropped my phone’s battery 20% and made the phone overheat in a 70 degree House, uninstalled. Fix this garbage or remove it from the App Store
Burning power in background with ios11 1/5
Deleted this app after finding out that this app keeps running in background even background activity is disabled and burns battery. This started happening after iOS 11 update. My phone will heat up and after deleting this app my phone is back to normal
Has been 1/5
By big no sweet
This appears to be the best in theft deterrent but in the iPhone is has become privacy violator. Now knows whether My Phone is using the latest iOS or not. I got the company over 1500 downloads in my company. The only reason anyone get this app is for the find my phone locator. That lookout has not innovated the only thing lookouts done is to move around the Graphical user interface and add features that your phone is already built with. Making this app a 95% prop app
Had it for years and just deleted it! 1/5
I used to love this app! I was it’s best cheerleader and thought it was worth the premium price year after year, but alas like many others it became too big to care about its customers and no longer available for contact. After the last update, I got multiple error messages and couldn’t sign in, that I thought would be an easy fix. But after 5 days and 10 emails which were insensitive at best, and downright confusing and misleading at worst, I parted ways with the app. I’m saddened that an App that had such potential in the beginning and is definitely in need today has become run of the mill, and completely unresponsive to customers.
It also disables Wi-Fi every time you lock the screen on iPhone 6
Wi-Fi problems 2/5
I like the app. It does what it's supposed to do, but, for some reason my iPad 4 & my iPhone 5s both lose wi-fi. I didn't know what was causing it. I even reloaded my iPad. The internet worked great until I installed Lookout. That's when I started losing my wi-fi. I hated to do it, but I had to delete it.
best mobile security out there! 5/5
Best secured mobile app out there! this is the only good mobile security app out there. the other apps are crap!
Main advertised feature does not work 1/5
Nothing happens when you walk out of the range of your phone.
I tried multiple times. Its just totally unreliable.
I just want a notification when my watch has no connection!
Would like to use, but... 1/5
Saw a success story for this app on Reddit and now I want it on my phone. However, I downloaded it and did the "tutorial" and when it comes to signing up it keeps telling me my email and password don't match. No matter what I enter I cannot signup. Guess I'll be uninstalling it now. That was fun....
It’s ok 3/5
Big disappointment that it didn’t alert me to upgrade to IOS 11 . After 3 days I kept seeing my apps updating to 11 and went to upgrade setting and there it was .. new software update.. gotta do better
Doesn’t work 1/5
Just downloaded it, hoping it would let me know when my Apple Watch and my iPhone weren’t connected… Didn’t work… I’ll try to wait a little bit for an update before deleting it… I want to love this app…..
No longer works!! 1/5
It no longer works!! Very disappointed that the separation notice has been removed!!!
Removed feature 1/5
No longer alerts when phone and watch get separated. That was the best feature of this app. Now mostly useless.
Didn't let me sign up 1/5
By Walking cloud
Not sure what's wrong with this app but I try doing the sign up keep saying email and password is wrong. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Used this app for years. Happy customer. No issues.
Safe WiFi Doesn't Work on 8/24 5.3.1 3/5
-Premium user here. You have a good app but since your latest update 5.3.1 released 8/24/17 the "Safe WiFi" feature on ios 10.3.3 (most current update) does not work. All it does is say, "Analyzing..." This is with and without 2 different VPNs.
-I rely on your app for its security features. Please make the proper corrections to return this security feature to its previous reliability and functionality.
No alert for watch 1/5
I used this app to help me remember not to leave my phone. Not worth much to me since they took that feature away. I will delete it.
⌚️🚫📲 😕 1/5
So, they permanently removed the Apple Watch "leashing" feature which was the greatest thing about this app.
It was very good until the last update. What's the point if it doesn't give you seperation alerts. Please bring back that feature. The app is useless without it.
Why this is not truly useful 2/5
By Beach2Desert steve
WELL THEY SHURE FIXED THAT ISSUE
REMOVED THAT FEATURE SO IT ITS TOTALLY USELESS. CHARGE A COUPLE IF BUCKS AND DO DESCENT SOFTWARE JOB
If I leave my phone in a friends house , and don't hear the first alert .. then I don't notice till I get home and have to drive back
Should have an option to continually tap me and alert me
Much power use 2/5
This app uses a lot of power - you don't notice until you check battery use. All background! Just check battery - for example it might say 10 hours of use when you really only used 4 hours.
I just deleted the app & everything is back to normal in my iPhone 6s & iPad.
Useless App 1/5
Since the left behind alert was removed this app is useless. I deleted it.
They removed the best feature and now no reason to use 1/5
By Doug Goldstein
I really liked the feature that I would get an alert if I walked away from my phone. They removed that feature from the newest version. So I removed the app from my phone.
After Update, Lookout Will Not Work In Background.... 1/5
By F. Ecks
Lookout USE TO work in the background (you close Lookout on your iPad and it still works). Now when I close Lookout, I get a "Lookout Disable" message....
This happens now after the update....
ALSO, AppMonitor mistakenly tells me my OS is old but it is up to date....
Feature does not work 1/5
It does not alert when i am leaving my phone behind. That was the only reason i installed it
alert when devices are too far apart no longer working 1/5
I downloaded this app solely because of the feature that alerts you when your phone and apple watch are too far apart. after the recent update, this feature no longer works. please fix
Worked fine until a few days ago 1/5
I kept leaving my phone at work. This was a good reminder, now it doesn't work. What gives?
Worked fine until update 1/5
It worked fine until update. It would tell me if i walked away from my phone. Since two updates ago, I get no notification that I left my phone behind. So why is this app any good now?
Cool Safe Wifi 5/5
Love the new WiFi protection feature!
Love this app!!!!! 5/5
Finds my phone and if someone finds it they can call my friends that I setup for the phone to call. Super smart idea. Keep it up Lookout
After your latest update lookout security will not open.
A necessary app for your iPhone 5/5
So many bad guys targeting our personal info in today's world. Thank goodness there is Lookout to keep everything protected. Been using this app for years and it's the first thing I put on every new iPhone I get for myself and my family.
Have to check out 5/5
Interesting addition it looks like on this release with a safe wifi feature. Not sure yet what it does but might come in handy in the coffee shops.
Was great until... 1/5
I used it for the separation alert (which I realize does not make me a valued customer). Now it's just taking up space. Time to delete it.
Constant disabled notification 1/5
I keep getting a constant disabled notification as soon as I leave the app. This has never happened before. The notification every / seconds that I need to "do something", even though it shows okay in the app, is very annoying. Not seeing the point of keeping this if it's not going to work.
Always down! 1/5
This app is always down! Can't connect to device ! Don't wast your time or money on this app
The only feature that made this app worth having is gone. As is this app from my phone. GONE!!!
Fairly useless app 2/5
Shows information that can be found otherwise. I thought that it will show me insurance coverage information. Nope.
Lost the feature that was most valuable! 1/5
Can't understand why the most valuable feature was removed unless it just was not reliable. Wish someone offered it. 90% of the value to me is gone.
Alert quit with new iOS update 1/5
The only reason I used and liked this app was that it would alert me (sound and vibrate) on my iWatch when I was separated from my iPhone. Now that feature no longer works in iOS 10.3.3.
Now worthless 1/5
iPhone out of range feature removed. Since only feature I want, and would be willing to pay for, I'm removing the app.
Fails to notify via watch when phone disappears 1/5
I downloaded this app for one reason: so my watch would notify me when my phone was out of range.
With the recent update, that function ceased. The app is now useless to me. And, I wager, to you, too.
Cómo me registro 1/5
By petos sanchez
Mala app no se puede registrar por primero vez