Another dissatisfied customer 1/5
This is the first time I have ever written a negative review on an app. But this app is really that useless. I got it to use with my Apple Watch and I have had the same problems that everyone else has had. I will delete this app.
Can never find my phone, scream doesn't work 1/5
By And Another Unhappy User
Has never been able to locate or connect to my phone. Just use the iCloud.com service that's already on your phone.
By Mr. Street sweeper
Not impressed 👎🏼 what a waste of time and battery👌🏽
Apple watch notification is so annoying 1/5
The only reason I got this app is for its Apple watch alert. It works fine in some situations. However. Most of the time the alert would go off when my phone is only a foot away, other times the alert goes off when my phone is still in my pocket. I have set the alert frequency to the lowest. But doesn't help at all.
Notification is not accurate 1/5
Many times my AppleWatch tells me that my iPhone is far away when it's within 2-3 feet away from my view. It's time for me to delete the app.
Notification bug is fixed!! Huzzah! 5/5
THANK YOU for finally fixing the red notification bug, it was really starting to get annoying to see that red badge all the time. Thanks for figuring it out - now I’m back to feeling super safe with Lookout running on my phone.
Useless and inaccurate if you use this along with the AppleWatch
Love the new features 5/5
I am loving the new Breach Report and Identity Protection. It makes me feel much better that Lookout is protecting all of my digital identity.
If I'm going to pay for this app, I shouldn't have to wait for 15 minutes when I call about an identity breach, and it result in the call ending with no one answering. I listened to that awful, terrible music for fifteen minutes. Thanks a lot.
Notifications just for additional services? 1/5
Update since my Dec10 review. I've heard absolutely nothing from the developers about my issue. No response to this review. No response to emails.
I've had no problems with this app. I'm a premium subscriber. Update and now I continuously see a notification symbol on my screen. Why? Because Lookout wants me to purchase more services! I can't get rid of this notification. And I have been unable to get Lookout customer service to respond to my inquiries. I'm canceling my subscription as a result.
Annoying notification and Apple Watch 3/5
The latest update constantly displays a notification that I cannot get rid of and the Apple Watch always tells me my devices are almost out of range when the phone is on me.
How do I sign up?!? 1/5
"E-mail address and Password does not match" Its not f***ing supposed too match im trying to sign up!!!
Recent Update Causes Problems 3/5
While some features of the update provide value, the constant reminder by virtue of the red notification icon on iPad is annoying. I cannot make it go away.
Keep my device safe 5/5
Used Lookout to locate and scream my device the other day and found it in my car! The breach report feature is pretty cool too, makes me think about upgrading to Premium!
Annoying notification 1/5
I hate that I can't remove the notification because I don't want to upgrade to plus. Remove it!
100% Useless Junk 1/5
Nothing works. Watch app does not work.
iPhone / Apple Watch Alert Needs Improvement 1/5
I was very exciting to get an app that eliminates the mistake of leaving my phone at the restaurant or a friends house. It may work for some unless you've heard the story of the boy who cried wolf. It alerts me literally all day when my phone is in my pocket. I have it set to alert me the least amount of times as well. Since this was my primary purpose of having the app I am unable to leave a good review. Bummer...hopefully in the future they can get this feature working better.
Cool ID protections 5/5
Having just moved really appreciate the identity protection features. Nice to know the activity is being monitored for me.
Breach Report is cool 5/5
I am a Lookout Premium user and have been for years. Really digging this new Breach Report feature. It alerted me about the Yahoo breach last week - probably would have never know. Get this app for sure!
Great app 5/5
Wonderful application providing support and notification of any mobile security breaches
Love this app! Simple interface, easy to navigate and great customer service.
Thanks Lookout! 5/5
Recently downloaded lookout and love the peace of mind it brings knowing my identity and phone are always protected!
Defective or infected? 1/5
Appears to have run fine for years, now keeps telling me I am running outdated software... IOS 2 available. IPAD says that nor only is my software up to date, that I am running IOS 9.
By Urban Casey
Since the update, this app now continuously displays a notification.
Good app. 5/5
Given its a 'security' app, I was expecting a hard to understand app with jargon in it. But this app is very simple to understand with a lot of complicated technology (I think) hidden underneath. The breach feature is very interesting. It alerted me about Yahoo!
It stinks 1/5
Don't use the App. I can't upgrade to Premium Plus on my phone
New update no good 1/5
By Darlene N Ricky Carter
I don't want to upgrade so please get rid of the notification on my phone... If not will be forced to cancel and go with something else...
Not worth !!! 1/5
Stop, do not instal!!!! 1/5
Signal any time any place, from iPhone to Apple Watch!!! Not the other side!!!
The free version of this app doesn't do anything that iCloud doesn't. Find my iPhone, iCloud image and contact backup. To top it off the website doesn't offer two factor authentication so it is less secure than iCloud. All someone would need is your username and password and they could login and get all your backed up info and your location.
Doesn't work!!! 1/5
I got this app so that I would be notified when I walk away from my phone (as I often do) this thing didn't make a sound or vibrate my watch as promised during testing. No notification at all!! Thank goodness I tested it at home first. Don't waist your time with this app!
AND...I'm sitting here with the phone in my hands typing while the app is reading "out of range" 😂 wow!!!
Terrible virus protection 1/5
No web browsing security for iOS. Worthless app. Back up does not work. All they care about is "loss device." Don't waste your money. Go elsewhere.
Lookout security 1/5
I downloaded this on my phone when it would work I liked it but now the icon says waiting and it's like it has a ha doe over it. I can't pull it up & I can't delete it .somebody please tell me how to get rid of it & reload it. I give it a 1 star
Saved me a lot of money!! 5/5
Had my phone stolen in the spring of 2016.. This app was able to help me locate it and get my phone back to me!! Highly recommend this app to anyone serious about protecting their devices!!
Hate it 1/5
I kept trying to sign up but it said that there is a domain error! FIX THIS right now
Not good 1/5
By Thought it was trusted
So me and my husband downloaded the software together today. And then both got a weird text responding to a text he sent to me. That was the only change to our phones so we have had to change our passwords and delete this app.
Won't download 1/5
Trying to download and it won't. It says waiting but then I cancel the download and remove it from my apps but it won't go away. Glitch?
By Jacob Spiro
You should take away the delete my account on the lookout on the internet or maybe even on some apps but it's a good app.
Same app, better protection than ever 4/5
I dig the new features, though a lot of the breaches don't apply to me. I've gotten a couple identity protection alerts since I signed up, I can't believe my information is all over the internet!! Wish they were a little more detailed but I'm glad for whatever notice I can get.
It's 2016, y'all. Be like me - get this app and get protected!
Battery Drain 2/5
I let Lookout run in the background and and killed my battery in 4 hours.
Perfect timing for extra protection while holiday shopping 5/5
I was a little nervous at first about putting my personal information in to the app but remembered all the other shopping apps I've already given those details to. And with the holidays coming up this may just be the thing I need!
Good app 5/5
Great tool. Thx
Does not work 1/5
Will not alert me when I leave my phone behind. Useless
Hack alert saved me! 5/5
2 of 7 lines on my account SIM card got hacked. Lookout shut down all 7 lines and warned me there was a breach in multiple lines on my account. Tmobile helped replace all 7 SIM cards at no cost. Thank you lookout and Tmobile!!
Data hog 2/5
Over the last two months this app has used well over a gig of data in the location services. This is unacceptable.
Great concept, doesn't work well. 2/5
This is constantly telling me my watch is almost out of range when it is in my pocket. Tonight I left the house without my phone and I didn't get a notification.
BROKEN APP 1/5
By Learning n progress