Its aight, works 4/5
Look at the title
This app is the most confusing app I’ve ever downloaded. Got it so I can be notified if I leave my iPhone behind. I cannot find that option anywhere. Wasted an hour on this absurdity.
DONT WASTE YOUR MONEY!!! 1/5
I too, have had this app from the very start...Now they take your money and provide ZERO CUSTOMER!! If you like that kind of thing then they are perfect for you...
Seems to interfere with Apple Watch Wi-Fi 2/5
Bought an Apple Watch Series 3 and could not get it to connect to wi-fi. Calls to Apple Care, visits to the Genius Bar, and a replacement watch did not solve the problem. Read a thread on the Apple Support Community and deleted the Lookout app- problem solved. App worked fine, just interfered with the watch’s ability to connect to wi-fi.
TOTALLY USELESS 1/5
By Havoc 9994367812
It does nothing useful anymore. I am removing it from my iPhone and getting a different app. This app just uses up memory space and hogs battery life. DO NOT DOWNLOAD.
Very Disappointed!!!! 1/5
I haven't ever needed it in all the years since installing it and when I did it could not be located. I have my phone back and in my hand, it's on and all settings are correct and it still can't be found on the website lookout.com!!! Update: I finally got it to scream and it still says can't find it!!!! What use is this app???
Never alert 1/5
Never alert when away from iphone to Apple watch
Why can’t I log in? This is ridiculous! 1/5
By Debi Gatten-Codute
Have to cancel then... bcz I cant get support, no response, no why to get login help. I agree with last comment. Where are you guys?
No more alerts when phone is left behind 1/5
I was wondering why I was no longer getting alerts when I accidentally left my phone somewhere. Turns out the developers removed this critical feature in version 5.2!! Didn’t say a word about it. I have since deleted this app.
Can’t believe no one else has an app to notify when your watch and phone are out of range. More to the point, can’t believe Apple has not implemented this obvious feature!!
It's Not Free 1/5
By Bigg dude
I don't know how the App Store allows these app developers to get away with not telling the complete truth in the narrative about their app. For example this app claims to be free, it does say a paid version is available, what it fails to say is the free version so they claim has 2 useable options, if you want the other 4 or 5 options you'll need to purchase the paid premium version. Wouldn't it be nice if people would stop trying to get over on us?
Lookout iOS 11 for iPhone X 1/5
App is not staying resident
DO NOT INSTALL!!!!!!!! 1/5
DO NOT INSTALL! Here’s why: my mother lost her iPhone 7 so we logged into lookout.com and then it could not locate or scream the device and we had it running in the background the location services were set to: always and background app refresh was on we found the phone but since I have used lookout for a few years I wanted to run some tests I used my iPhone 6s as a test subject and first tried locating it and it was very inaccurate next I tried screaming it only screamed once I opened the apps yeah super helpful lookout as if I would use lookout 24/7 anyway then I tried a test message only worked once I opened the app so then I canceled my premium subscription then the scream turned on after 15 minutes the phone slowed down and I had the force shut down the phone to get it to stop this app is just slow JUNK!
Why u need my password 1/5
U ask the password to my personal email
Just to sign up. Hell no
iOS 11 compatibility issues 2/5
UPDATE- they still have not updated this app and the last update is three months old I was 11.2 is out and we still don’t have a fix for the iOS 11 issues which I find to be terrible There is a known issue that this app doesn’t not work unless in the forefront on iOS 11. If it is in the background regardless of your settings you cannot track your device. I have been told by lookout that this will be resolved but I don’t know when.
Just another subscription scam 1/5
No notifications 1/5
By James Valero
Got the app solely on the ability to notify my Apple watch when I leave my iPhone. Does not work and there is no apple watch app to be found
Dropped feature 1/5
I’m updating my review from 3 stars to 1 because the feature to have an alert when your watch and phone are getting further apart is gone. That was the only reason I re downloaded Lookout but now I have no reason to keep it.
Used to work great. 1/5
My favorite feature was the out of range alert. Then awhile back it quit working. I recently misplaced my phone, leaving it behind at a store. I was several miles away when I realized it. Why did you remove the out of range feature. This is the main reason I installed this app. Maybe I would not have left my phone behind at a store if it was still an active feature. This used to be the best way to keep up with my phone being proactive. Now it’s useless.
Does not work as advertised 1/5
Downloaded this app so that my Apple Watch would alert me if I ever left my iPhone somewhere. I found that it does not vibrate, or send a Audible signal when I leave my iPhone, so is useless. I can use find my iPhone just as well as their app. It provides no additional benefit. It looks like all they want to do is sell their security and identity theft protection service. Too bad, as I would pay for an app that had this feature. Apple should have this built into their iPhone/Apple Watch apps anyway.
Not sure what it’s really good for 2/5
I downloaded it because I have a habit of forgetting my phone at home, and it has not one single time buzzed my watch when I got too far from it, despite this being an advertised feature and the sole reason I got the app.
I downloaded this app years ago, but decided not to use it and deleted it a couple of days later--mind you, I haven't had anything to do with it for a very long time. Now, in the last week, Lookout, Inc. has put through two $29.99 charges to my credit card just days apart. Fortunately, my card issuer's security department has reversed them and blocked future ones because of "a high number of questionable charges coming in from this merchant." Has this company become a scam?
Been trying to cancel this & it keeps charging me! These people are unreachable! Going to file a complaint with my bank.
Took away best features 1/5
The only reason I really wanted this app was everywhere online it said this is the only app that will alert you on apple watch when you are too far from your phone. They took that feature away and now it is basically useless, find my iPhone does the same thing already. Please put that feature back in for a better review.
Not bad, iPhone X Screen needs to be optimized 3/5
By Nickolas J. Carr
Overall, the app is perfect, but it needs bug, performance must improve, the lookout app does have a very high battery usage that needs to be addressed, and optimize the app to fit iPhone X screens. Oh and for future updates to this app may I suggest adding a send feedback option in the app so in that way we as customers can give you guys feedback based on the experience of using the app
That is cool 5/5
Cuz it sends your lost alam
Works 1 out of 10 times errgggg 1/5
It’s frustrating it’s worked a few times but NEVER. In a pinch!! Registered more lost iPhones than tracked. Just saying .
No alert 1/5
No alert when I’m about to be disconnected from my phone. No
Kind of hard to REGISTER when you can’t! I enter my email address then it says Password, then I get a box that says “ EMAILS DO NOT MATCH”. Deleting this after trying for 1/2 hour!
No Apple Watch support 1/5
Only reason I downloaded this stupid app was because it was supposed to be able to notify me when I walk away from my watch or my phone when I have one device or the other and since they removed this feature from Lookout there is zero point to even using this app.
Dropped feature 2/5
I originally installed this app to notify me if I walk off and forget to pick up my phone. All it takes is one time of leaving your phone behind and realizing it when you get halfway across town and frantically going back to get it. This app no longer supports this feature and is totally useless to me now. You would think Apple would have this feature built into their iwatch/iPhone. Hopefully one day they will.
Deleting app after several years of use 1/5
By Alexis-Miami, FL
I have had the app for several years, today I deleted as I tried several times to reset my password and never received an email. Could not find a phone number to call customer service or tech support.
You made my decision easy and you lost another customer.
Not sure what happened 3/5
By KMHG 7
I updated my software and now apps that used to have access to my photos no longer do, including this one
Wow really?! 1/5
This darn thing was on my phone for 15 minutes and it dropped my phone’s battery 20% and made the phone overheat in a 70 degree House, uninstalled. Fix this garbage or remove it from the App Store
Burning power in background with ios11 1/5
Deleted this app after finding out that this app keeps running in background even background activity is disabled and burns battery. This started happening after iOS 11 update. My phone will heat up and after deleting this app my phone is back to normal
Has been 1/5
By big no sweet
This appears to be the best in theft deterrent but in the iPhone is has become privacy violator. Now knows whether My Phone is using the latest iOS or not. I got the company over 1500 downloads in my company. The only reason anyone get this app is for the find my phone locator. That lookout has not innovated the only thing lookouts done is to move around the Graphical user interface and add features that your phone is already built with. Making this app a 95% prop app
Had it for years and just deleted it! 1/5
I used to love this app! I was it’s best cheerleader and thought it was worth the premium price year after year, but alas like many others it became too big to care about its customers and no longer available for contact. After the last update, I got multiple error messages and couldn’t sign in, that I thought would be an easy fix. But after 5 days and 10 emails which were insensitive at best, and downright confusing and misleading at worst, I parted ways with the app. I’m saddened that an App that had such potential in the beginning and is definitely in need today has become run of the mill, and completely unresponsive to customers.
It also disables Wi-Fi every time you lock the screen on iPhone 6
Wi-Fi problems 2/5
I like the app. It does what it's supposed to do, but, for some reason my iPad 4 & my iPhone 5s both lose wi-fi. I didn't know what was causing it. I even reloaded my iPad. The internet worked great until I installed Lookout. That's when I started losing my wi-fi. I hated to do it, but I had to delete it.
best mobile security out there! 5/5
Best secured mobile app out there! this is the only good mobile security app out there. the other apps are crap!
Main advertised feature does not work 1/5
Nothing happens when you walk out of the range of your phone.
I tried multiple times. Its just totally unreliable.
I just want a notification when my watch has no connection!
Would like to use, but... 1/5
Saw a success story for this app on Reddit and now I want it on my phone. However, I downloaded it and did the "tutorial" and when it comes to signing up it keeps telling me my email and password don't match. No matter what I enter I cannot signup. Guess I'll be uninstalling it now. That was fun....
It’s ok 3/5
Big disappointment that it didn’t alert me to upgrade to IOS 11 . After 3 days I kept seeing my apps updating to 11 and went to upgrade setting and there it was .. new software update.. gotta do better
Doesn’t work 1/5
Just downloaded it, hoping it would let me know when my Apple Watch and my iPhone weren’t connected… Didn’t work… I’ll try to wait a little bit for an update before deleting it… I want to love this app…..
No longer works!! 1/5
It no longer works!! Very disappointed that the separation notice has been removed!!!
Removed feature 1/5
No longer alerts when phone and watch get separated. That was the best feature of this app. Now mostly useless.
Didn't let me sign up 1/5
By Walking cloud
Not sure what's wrong with this app but I try doing the sign up keep saying email and password is wrong. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Used this app for years. Happy customer. No issues.
Safe WiFi Doesn't Work on 8/24 5.3.1 3/5
-Premium user here. You have a good app but since your latest update 5.3.1 released 8/24/17 the "Safe WiFi" feature on ios 10.3.3 (most current update) does not work. All it does is say, "Analyzing..." This is with and without 2 different VPNs.
-I rely on your app for its security features. Please make the proper corrections to return this security feature to its previous reliability and functionality.
No alert for watch 1/5
I used this app to help me remember not to leave my phone. Not worth much to me since they took that feature away. I will delete it.
⌚️🚫📲 😕 1/5
So, they permanently removed the Apple Watch "leashing" feature which was the greatest thing about this app.