Lyft

Lyft

  • Category: Travel
  • Release Date:
  • Current Version: 5.15.3
  • Adult Rating: 4+
  • Developer: Lyft, Inc.
  • Compatibility: Android
4.5
4.5
136,850 Ratings
$ 0

Lyft App

Need a lift? Try Lyft for a friendly, affordable ride whenever you need one. Request a ride with the tap of a button, and get picked up by a nearby community driver who’ll take you to your destination within minutes. Yep, it's that easy. • Split the cost of a ride with friends. It’s easy, fast, and secure. • All Lyft drivers pass comprehensive background and DMV checks. • Drivers are rated by passengers and only the highest-rated drivers are allowed on the road. • Lyft provides a first-of-its-kind $1M liability insurance for total peace of mind. Join the millions who’ve taken 5-star rides. Download and take a ride today! — What people are saying: "Ride-sharing programs like Lyft are providing commuters with less expensive and more social ways to get around. Users log into the app, specify where they’re heading, and a background-checked driver picks them up for less than a typical cab ride." - TODAY Show “Lyft is a real community — with both the drivers and riders being inherently social — making real friendships and saving money.” - Time "In a city where taxis can be scarce and… black town cars are rampant but expensive, Lyft has quickly gained visibility due to low prices and quirky branding." - Ad Age "Lyft's focus on the everyman has recently extended to the wildly successful Lyft Line carpool service aimed at commuters, which offers discounts of 30% to 60% for sharing a Lyft ride with others." - Fast Company — Prices vary based on market condition. By downloading the app, you agree to allow Lyft to collect your device's language settings.

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Lyft app screenshots

Lyft app reviews

  • This is the #1 car service 5/5

    By meIVT13
    Hands down cheaper than the other competitor car service
  • Bad service 1/5

    By Niggawhat 1993
    First of all, their GPS is crap. You will put in an address and your driver will pick you up at a different location. And today, a driver never showed up to pick me up, and the app showed that he picked me up and the ride was in progress. I was never in the car! And lyft isn’t very good at getting back to their customers. I will be sticking to uber from now on!
  • $50 coupon: RIDE782 5/5

    By RideLovers❤️
    First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE782" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!
  • $50 coupon: RIDE782 5/5

    By HappyBear🐻☺️
    First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE782" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver.Get cabs/shuttle/ride/taxi on demand and make your transportation inexpensive,affordable,fast and cheaper. Lyft social and community works watch on Facebook , twitter and they are sharing background with rider and prices also very competitive. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!
  • $50 coupon:RIDE782 5/5

    By JennyPeter123
    First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE782" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!
  • Perfect, don’t change a thing. 5/5

    By 0justanumber0
    App works perfect, no issues here! iPhone 8
  • ACCOUNT ISSUE - CUSTOMER SERVICE UNRESPONSIVE 1/5

    By Dulce CaraBella
    I hate Lyft now!!! LYFT CUSTOMER SERVICE IS UNRESPONSIVE TO THE CONSISTENT ISSUE WITH MY ACCOUNT. I’ve requested for tech support to resolve this 19 times!! No one ever fixes it. They use every excuse in the book and go around fixing the issue that is STILL NOT FIXED!!! WTH
  • Great 4/5

    By 3nigmatic1
    Love the app and I love that Lyft is expanding in my area. Please offer scheduled rides similar to Uber. This would definitely make this a five star app.
  • Charging my credit card because of app crash 1/5

    By UserSF12093487
    App crashed while connecting with a driver. Then they charged me $5 for not being ready. The app never said I had connected with a driver, but they still charged me $5.
  • Driver took us for a “ride” 1/5

    By Fairness seeker
    Driver did not follow route and played dumb. He eventually corrected route. Was charged $20+ for his mistake. Sent complaint in to see if they would fix it, Lyft said it was a ok fare. So be warned you can be taken for a “ride” and the quote is just that a quote. In hind sight the driver knew what he was doing and is a crook. Oh you can’t rate driver after you receive receipt.
  • Good price for going around NYC 5/5

    By Dalton do
    Was a good option but kinda pricey compared to Uber before. However lately Lyft has such a new update on price to travel. Still more expensive on Lyft pooling but on Lyft regular is such a better deal lately. Drivers are pretty relaxed and sometimes not very professional but always nicer instead
  • Very nice 5/5

    By RodriguezEnt
    Best Lyft I’ve had yet. Was alone made me feel comfortable and loved that the signed said my name lol. Thank you
  • Horrible app 1/5

    By Pvzplaya5927
    I never write reviews but they tried charging me $8 when I did not even use their service. Absolute BS. Never using them again.
  • Sticker shock 1/5

    By dussatisfied
    I have taken Lyft before .....same distance for 1/2 the cost of what this trip cost. Why the sudden increase ❓ buyer beware guess I'll be going back to uber 👍🏻😁
  • Works great until you need it 1/5

    By Cal Barnes
    Then it acts up, searches for nearly 20 minutes when you can see multiple drivers, won’t let you cancel your ride to try again. Then after force logging out, good luck getting it to recognize payment. Garbage, switching to Juno and Uber after today.
  • Terrible update! 1/5

    By Bonfire Nation
    The latest app update is terrible. It no longer lets me enter my location to be picked up from. It just assumes it knows where I am, and it is often wrong. Just let me enter an address!!
  • Drivers don’t drive force you to cancel 1/5

    By Tamaki Miku
    My mother got me a Lyft to go into work as she usually does and the driver accepted the drive request but sat in a parking lot for an hour instead of picking me up. We had to cancel and got charged 20 and change. There needs to be a penalty for drivers who do this because we didn’t get our money back and we’re not using this service again because I had to explain to my job why I was an hour late and had to get another Lyft driver.
  • Spam Notifications 1/5

    By JeffStreet
    Sends spam notifications (e.g. Special Offer ...)
  • LYFT 5/5

    By ShyNaiiNaii
    Lyft is the best I love there app they get me to point A to point B and the come on time thank you so much and I appreciate your support team also
  • Opportunistic and shady surcharges ruined Lyft 1/5

    By Stephanie 
    I used to love this app but their surcharges are getting out of hand. You can’t charge 200% more to make somebody wait outside in cold weather for over 15 minutes. If service is slower, why are you charging us MORE? Especially considering the fact they know many people are trying to get home in the cold... this just shows Lyft is as shady as Uber.
  • This app is trash 1/5

    By IH8LyftBitch
    All these people giving the app 5 stars are either bots or just trying to get a free ride or something. You can’t get in contact with anyone. We added a payment method and it worked just LAST NIGHT and now it’s saying there’s something wrong with it. Also, you guys charge random prices. We typed our destination and it was 20 dollars just for us to go 5 miles smh, then we close the app and reopen it and it’s 10 dollars.. so which one is it lyft? I’m tired of your crappy service. USE UBER GUYS, IT’S BETTER
  • bug fixes 2/5

    By unicornBLOOD321
    The app is so slow. When i try and change my time to be picked up it chages to a different time or wont even change and freeze up... and i only use it for work.
  • Reliable and friendly 4/5

    By dablatt
    Reliable app and typically very friendly drivers. Use code DAVID9268 for a discount on your first ride.
  • why app look different 4 some users over others 3/5

    By tacoburn70
    what week you seem to figure out about this app, why does my screen look completely different on this app than my wife’s? I still have the old screen layout, while when she brings this app app on her phone, The screens look completely different. tells her how much the rides gonna be before she books it, & a bunch of other new cool stuff that mine does not. mine still looks identical to the classic screen layout & we both have the latest version of this app. she just signed up a little later then i did. whats up with that lyft dudes?!?!?
  • Not bad 4/5

    By Da Real Mckoy
    Apple maps should be a navigation option like postmates
  • LYFT app is fine until it does not work 3/5

    By webjefa
    The LYFT app works well enough until it doesn’t. Several times I’ve encountered a problem where the app was down - with an accompanying vague message. I don’t know if this is only at peak times, but in any event it is very annoying.
  • Quick and easy 5/5

    By Carrie1952
    Love it. So quick and easy and all the drivers are wonderful.
  • Can’t estimate arrival of ride at all 1/5

    By SupercellGoSuckABigOne
    Always starting with 5 mins then constantly going up and down but never progressing
  • Don’t use shared rides in Portland! 1/5

    By SteveBalkans
    The shared ride algorithm is very bad in Portland! It took a 30min detour!
  • Awful ride sharing 2/5

    By Ray99095
    Lift Line has awful routing software. I've had so many rides where they picked up several people and drove them all over the place before dropping me off. Often after picking me and being almost half way to my destination the the app will have the driver turn all the way around and go back to where they picked me up to pick up another passenger. Sometimes they will drive right past my destination to drop off another passenger way across town then come back to drop me off. It's so crazy! I also don't like all the steps to call a ride. Uber is 1 step, just enter your destination.
  • Drivers 3/5

    By Madeline ht
    While most of the drivers seem competent enough, there are quite a number in Metro Detroit that I’m baffled were 1) given a drivers license and 2) allowed to drive for Lyft. Maybe the screening process should be changed....
  • Great app and service 5/5

    By Fit n Sexy
    I've used this app 4 times and each experience has been good.
  • First two rides with Lyft 5/5

    By vcwood
    My first two rides with Lyft and both drivers Jesus and Georgia were exceptional people and will certainly use the service again.
  • Usually fine but a big bug 4/5

    By cello*princess
    Tries to charge my card the second I open the app. This sends my bank into a frenzy. Please don’t charge me til I actually get into the ride.
  • Not worth the money 1/5

    By Nickbadkins
    The goal of a car service should be to provide a more convenient service than public transit. Even with all of the temporary outages on the subway, lyft does not meet that requirement. It's at least twice as expensive to take a lyft line (usually 4-5x a subway or bus fare), and it rarely takes less time. Whatever algorithm lyft uses to match drivers and passengers is objectively terrible, and the routes they suggest to drivers are deliberately inefficient.
  • Amputee loves LYFT! ♿️ 5/5

    By BethHebert
    Today was my first day using lift. My own SUV battery is dead so I strapped on my prosthetic leg, grabbed my ‘old lady walker’ and logged into the LYFT app to go see my doctor across town. The drivers were very polite and stored my walker in the back of the LYFT! FIVE STARS!
  • It's great if you don't mind impoverishing a whole industry 1/5

    By Shotinzenjin
    Uber and Lyft are basically a single company. They are driving the prices down which people like but also creating extremely low-wage jobs which people can't live on by regulating the industry state-by-state. Last year they spent more on lobbyists than Amazon and Walmart combined. A taxi driver just committed suicide after working 120 hours a week trying to make enough money to pay for his house and. food. Before Uber and lift he could work 40 to 50 hours a week and he had enough money. This is our country is falling apart. Who do we support and how do we not support.
  • Shared Rides Tweaks 2/5

    By _sheisraven
    Lyft is a pretty decent app. My one complaint is the logistics behind matching shared rides. I don't mind sharing a ride; my issue is that often times I am paired with someone who is way out of the way. Also it seems that I am first paired with a driver who is 10min away. I'm willing to bet most people, like myself, don't have that type of time in the mornings. If Lyft were to address these issues, the service would be perfect.
  • Don’t trust lyft 1/5

    By Food stain
    They take money out of your account for no reason, the drivers are scammers ... this is just an all around scamming service ... I had $10 in lyft credits , my ride was only $7 but lyft charged me $15 and took my credit smh
  • A 5/5

    By MusicalShay
    App has been freezing lately.
  • Fix this bug 5/5

    By bigpieceofpie
    V 5.14.3 on iOS. If I click on driver’s picture to see their profile, app stalls and doesn’t let me exit out of the screen. Have to force quit and reopen the app. Also, where are we supposed to submit bugs on your site?
  • Great 5/5

    By Kyle 123
    Phenomenal
  • Frustrated with navigation and smoker cars 1/5

    By Chic606
    You have to make your drivers label themselves as smokers and allow me to opt out of smoker cars. It is so frustrating to deal with the horrible navigation and the lies that cars are 1 minute away, and after all that wait get a car that smells like an ashtray. I have screen shot after screenshot of your idiotic directions to my downtown address.
  • Efficient and 5/5

    By JayDeePee21
    Great company code of ethics and the drivers aren't jipped wages. It's rare that Uber is cheaper but there are occasions. Nevertheless, Lyft is always my first choice when ever using rideshares.
  • Dirty ride, not working promo codes, poor resolution in Customer service 1/5

    By bronco7up
    Flordelyn of your customer support did not help to resolve with just a small credit an extremely dirty ride. As well as failing to honor a friends referral code via your app, as well as a New Jersey/New York referral code. Maybe you have luck with a good ride driver/ maybe you do not. The same goes with their customer service. It’s a crap shoot. In large citys, I would avoid using this service Ticket number: 109232907 from your support page for those who monitor the app rankings
  • THERE IS NO CUSTOMER SERVICE 1/5

    By cat heads
    Why is it so freaking hard to contact this company and make a complaint? The only way to send a message is through their tortured “help” system but unless you’ve lost something or want to complain about a driver there’s no way to give feedback. What about wanting to complain about lyft? And the insane lyft line routes that have us literally driving around in circles? Just because lyft isn’t evil like Uber doesn’t make them good. UPDATE: that link Lyft provided is NOT HELPFUL. Unless your complaint is one of their prescribed issues there is no way to actually send the complaint! Under “What can we help you with” there are four options and if your subject is not one of them, if won’t let you submit your feedback. Why is there not just an “OTHER” category? Or a “General Feedback”?
  • Unreliable. 1/5

    By Ari_E123
    Unreliable service, drivers, customer service, everything. Constantly late constantly off on times. Just use any of the other many ride apps there and save yourself a headache.
  • Terrible customer support 1/5

    By Some Tea Chick
    All customer service/support through email or text. Very unhelpful. I was trying to get in contact with my driver (lost item) and they gave my contact info to a driver in another state (whose passenger had also lost an item). I understand the drivers are independent contractors, but Lyft provided NO support or advice other than "we'll let you know if they reply". So for all I know, the driver was responsive but was given someone else's number instead... infuriating.
  • Love love love 5/5

    By TonyCalvano
    Love this app. I pinpoint my exact location. I know exactly where my driver is, whom she is, and when she is coming. I can even call and see if she accepts a Veterans companion dog. I can leave a custom tip. I can sit in front or back seat. So much better than other app. Thank you. Please pay exemplary drivers more! Keep innovating!
  • Better priced than uber 5/5

    By sdisnie
    I’ve been using Lyft way more now because it’s been around $4 less than uber rates 🙂

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