New update 1/5
Prepaid cards aren't valid anymore
By Dj bea
I like it 5/5
I'm happy with the service... so far!
Love this service 5/5
I'm using Lyft for transport while on vacation out of state without a car. It's been reliable and gotten me exactly where I need to go. Plus the promotions are super helpful for someone trying to save money while still getting places across towns or cities one wants to visit.
$50 coupon: RIDE783 5/5
First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE783" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!!!!
The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver.
The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!!
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Promo code: CARRIE494 4/5
Lyft drivers are generally very friendly and have candy lol. I use Uber or Lyft as my main form of transportation. As of late, Lyft is usually more expensive than Uber. I would use Lyft more if they offered me more deals.
$50 OFF JOON511892 5/5
You can ride with discount coupon.
Riding fee is 13 dollars more than what they show before ride 1/5
By I am a true traveller
Horrible system... driver is untrained that takes me wholly 12 dollars more trying to reach him... some more they charges me twice... this whole stupid Lyft is simply horrible
Lyft Line Never works, otherwise reliable 2/5
I've never gotten a driver to stop for a Lyft line. Literally have seen them drive past the street I was on, report o was picked up, and keep going. This has happened 4-5 times now, and I've completely given up on the feature. Lyft needs to do more to ensure drivers actually pick up their passengers.
That being said, the other services are usually reliable, and I'm a frequent user of Lyft. Just wish I could save some money and some CO2 emissions by using a line.
Best app ever 5/5
I've been using Lyft for awhile, i had no car for awhile, I've sent best friends to my location all while using this "app" Overall Lyft is an AMAZING app. I really appreciate this and I'm so grateful for this app👍🏽🙌🏽
Automatic charges 3/5
If your driver parks at the wrong pick up location, blocks from the agreed upon meeting point. You are automatically charged for not walking the four blocks to get to him in time. . . 😡
Cool app 5/5
Coo app Free ride lyft up to $20 code ASHRAF743476 coo app
Rochester lyft pretty good 5/5
Most of the drivers are nice chill people, and affordable
What happened to weekly updates! 5/5
By Number 1 Tubian
What happened to weekly updates!
I love Lyft 4/5
By Mc Stella
The app is easy to use for the most part. My drivers have been prompt and friendly.
It's sooooo convenient and great people
Loving Lyft! 5/5
I really like Lyft, for the most part I've had no issues. I especially like that you can tip the drivers through the app so that you literally don't have to pull out your wallet at all during the ride. So far I'm very satisfied w/ Lyft and I'll be using it anytime I need a cab moving forward.
Not satisfied! 2/5
I overlooked this the first couple of times, but I have had three instances where the driver is late for pickups. If you want me to be ready at the designated time, then you should be respectful of my time as well! Drivers claim that they are notified of pickup only very shortly before the pre-scheduled time and are given very little time to get there. Only when I am already standing outside waiting do I get information that the drivers arrival time has changed. I live in NYC and there are other options , which I will use from now on!
App doesn't even work 1/5
I have an iPhone 6s. You'd think their app would work on one of the most used phones in the US, but no matter how much I try to use Lyft I end up using Uber because their app just completely fails and I can't even get a driver assigned to me in under 15 minutes.
A tarnished situation turned golden 5/5
By Howard 710
A week ago my car died. In my job I drive a lot in my job. Some are far and some are near and Lyft answered my prayers. I have used this service 5 times in the last 7 days. Every driver I have had has been first class. Very professional, friendly and efficient. This company has found a customer forever. They have made a bad situation into positive. I may never drive again, just use Lyft. Keep up the fantastic job.
Lyft line takes 20-30 mins for pick up. 2/5
The lyft driver always randomly go somewhere else and no responds to calls after 15 mins. Then the app automatically finds a new driver that is even further away. Then it charges more for going further. How bad is the queueing algorithm?
Just updated the lyft app you took alway the percentage numbers all I see in my app now is pink square flashing with no numbers please put it back also have problems with connection going on when I have my phone on line and losing customers
I love using lyft. It's really easy to use and very convenient. I have met a lot of nice and easy going drives.
By Lucky 10382
This is an update to a previous review. I gave this 4 stars instead of 3 that I gave it before. In voice over mode it now gives me a price estimate. Before it was saying N/a. My favorite feature on this app over the competitor is that this app lists the car color. Uber does not. When I am with my 9 year old daughter I can tell her the color to look for which is much better than trying to have her figure out what make and models look like.
Terrible app. 1/5
I deleted the app a couple of times and turned off the phone. Each time I downloaded and launched the app I see the payment page with drivers face who never showed up where I was waiting. I had to ask a drive from Uber.
You can't schedule a future ride anymore. The clock is gone. I've been charged twice for trying to schedule a future ride. Crap
I love Lyft 4/5
It's really good and such an easy app. However as a concern customer I've noticed an increase in the price and I hope it doesn't stay that way
False Advertisement! 1/5
The up to $50 in credit thing is complete BS! My gf downloaded the app (first time user), and applied the code "FIFTYGO" which apparently credited $50 for new users. Well guess how much it did credit, only $5 fkn dollars. That's complete BS and false advertisement. Deleting the fkn app and going with uber. Stupid Lyft.
Lyft is first class 5/5
I consistently have better experiences with Lyft than I do with Uber.
Easy to use
Great app great prices you can't beat it 5/5
It's a must have app for emergencies and daily life traveling 👌🏾👌🏾👌🏾👌🏾👌🏾😈
5 starz 5/5
Use Uber 1/5
Worst ride sharing app I have ever seen. Was told I would be given up to $50 in ride credit but was given $5 instead and I cannot redeem another promo code due to this.
Horrible service for wav uses
By Joshua Betancourt
Best share ride app!
Bad navigation on App 1/5
Several times, the navigation on the App gave ridiculously wrong directions: examples being taking a detour in order to go to freeway then destination, rather than a short and direct route to the destination. If I could upload photos here, you'd understand what I meant.
Lyft is lit!!! 5/5
Lyft all day babyyyyy 🕊
Not a reliable service 2/5
I have been late to work countless times because their drivers more often than not have poor navigation or are late. My ride to work only costs $3 but I am charged $5 if I "miss a ride" which happens about 30 seconds (NOT 60) after their driver "shows up". On three occasions they have avoided my apartment, collected the fee, ripped me off and left me stranded. This company is lazy and cheap. Just use Uber, everyone.
Navigations sometimes off 3/5
I was late to class this morning because the app kept directing drivers incorrectly to pick me up. Luckily, my driver was finally able to figure it out. Drivers have always been great.
Great Service and APP 4/5
Great service and great app from majority of the time. The drivers are clean-cut polite and courteous and they cars are clean. I love the fact that I can see the picture of the person that's picking me up or my love one I'm sending driver to.
I had only one bad experience that I hope never happens again. I had a driver show up with her young child in the front seat. And my elderly mother had to sit in the back, where she needed to sit in the front, to be more comfortable. She was on able to get the child to move the seat forward in the back it was an awful ride. However I was able to report it and they took care of it immediately. So again diligent service.
Unreliable service every time 1/5
I despise Lyft and only had opened the app when uber is too expensive and every time I get drivers canceling on me after waiting up to 10 minutes for them to show up. If you ever need to get somewhere at a certain time don't rely on Lyft because they will let you down every time
Lyft drivers are awesome 5/5
Simply put. No organization is perfect, but I appreciate that Lyft tries to put its best foot forward
Great app 5/5
By Angry consumer 1999
Easy to use and cheap
wost service ever
Matched with a driver on the East Bay Bridge in bumper to bumper traffic 1/5
The latest updates have ruined what used to be a solid service. Now that drivers see your location they try to anticipate where you'll be instead of where you told them to go. Why even have me put down a pin if you're not going to go there??
new Line is terrible 1/5
So now Lyft Line will pick up people as you are headed to your destination - rather than set it all up in the beginning, so you know what you're in for. The result: a 20-minute trip for me turned into a 50-minute nightmare where we did three loop-the-loops in downtown DC to pick up added people on the fly - and so I missed my appointment entirely. What a terrible way to update this service. I used to love it, a great way to easily share a ride; now I will simply never use this function ever again.
Awesome app! 5/5
By Ryok the vamp
Accessible with voiceover! Easy interface.
Lyft is the best ride share company around!
Lyft support 1/5
There is no such thing as support.
You never can talk to anyone.
They send you rude emails.
They are not for the drivers that uses their hertz rental program. They will take ALL of YOUR MONEY!