Love Love 4/5
My first place to shop for all item pertaining to me and my entire family. Wow check out all the great deals. Love this place.
No iPhone X support 2/5
Dissapointed that an app of high standards as Macy's doesn't keep up with the trend and upgrade to support iPhone X.
My furniture experience 5/5
By Sports Sports and more Sports
It started out with me meeting a sales lady Peggy and from there it was a fantastic experience. She was very courteous and knowledgeable. She helped me find furniture for every room. Macy’s has quality furniture and a great price.
By Selling Master
Top quality and good prices, great online experience!
Great selection 5/5
I have been a faithful shopper at Macy’s for many years I love their selections. The prices are great for my wallet even shopping on my phone has been a pleasurable experience
App usage 3/5
The app is ok! It locks up from time to time. Also I use my IPad using the app. And when I turn my IPad sideways to use it, the app doesn’t flip over sideways. I can only use the app upwards only on the IPad.
Mi tienda favorita forever🙃 5/5
Adoro todo lo que venden en Macys ♥️
Always five star service 5/5
I sometimes but rarely am disappointed in the quality of the item I purchase but if I am, I can't say that I have ever been disappointed In the service.
Macy’s App Is Perfect! 5/5
Perfect and intuitive!
Get it! 5/5
Easy to use app. I haven’t had any problems with it.
Great app 5/5
App is very easy to use.
State of the Art App - Best Ecommerce App 5/5
User friendly, you can apply coupons, use any type of card to purchase, no lag - best app.
Easy to use! 5/5
Love the Macy’s app. Easy to use and see what I n Ed to.
Always faithful 5/5
I am rarely disappointed! I seem to be able to find what I want and need at Macy’s quickly and easily!
And very often find a special pricing event going on that day!
Thanks for being faithful to quality and style so that older women can enjoy the clothing, too. Other sites are complicated and primarily for girls who like most everything exposed.
Easy ! 5/5
Easy and fast. Allows discounts to be easily applied
Return policy 1/5
By LBin Hawaii
Recently I tried to return a Christmas gift only to be denied. The reason I was told was because the person who bought the gift had used the Macys money they earned. Also they had bought it more than 30 days ago. Wow. Dont shop too early before the Holiday! Better yet Dont Buy Your Christmas gifts at Macys!!! LB
I spent 3 hrs between phone calls & trip to Macy’s for 2 bras. I tried to order online & order was cancelled? I called & was transferred 4 Times then disconnected. Went to nearest store & was told online sale unavailable as store liquidating. Now I’ve ordered online for pickup & only 1 bra available!?
I never received my 25% off for app purchase
I had to use my sisters
Poor online experience 3/5
I like Macy’s and the fact that they started to carry a lot of brands that are my favorites but the online experience is not where it should be. I experience crashes, got locked out of my account multiple times and when trying to reset the password, the email arrives with a link that doesn’t work (oops, something went wrong!). I remember the experience being so much better, not sure what changed but it’s not a good change.
Happy New Year everyone! 5/5
By SWEETZ ❤
I love my MACY’S for 53 years!
Thank you 5/5
This is the best app
Shopping has never been this easier 5/5
Love the convenience, the quality of products and oh yes the reasonable pricing
My Favorite Store 5/5
I have always loved Macy’s
Why can’t I use my coupons on the website
Great online store 5/5
I love Macy’s! Buying products online is fantastic. I like to visit the stores whenever I have the time. This website is well built, the products are easy to find and I can read reviews of customers that previously purchased the same items I like. I love the discounts, the deals of the day and the free shipping!
Emailed gift cards don’t work 1/5
By A tosyali
I received a gift card through email for my birthday. I clicked on it and it gave me an error message. I called customer service and they said that they need my physical card information. I kept on telling them that this gift card was emailed. They didn’t know what to do. Terrible customer experience
By Dee from OKC
I love using this app because it’s very easy to use..
Works great 5/5
I have been able to scan items in store and order effortlessly and quickly!
Unable to use Computer to Checkout 2/5
Using computer, I could never get past the cart, when pressing the proceed to checkout, just got a screen saying it was establishing a connection and then below the Macy’s logo blank. I tried using the PayPal option and it went over to PayPal fine, but then did the same thing once PayPal tried to send me back to the Macy’s web page to complete the order. Had to used my phone and the Macy’s app to complete my order. Also, the system doesn’t update you address when you change it.
Haven’t been able to use your app for past week! 1/5
Fix your app!!!!!
Not user friendly! 1/5
I can’t order under as ME because I keep being told to change my password and that an email has been sent to me. I click the link that I’ve not asked for my password to be changed and that link says I can sign with my same password. Each time I’ve tried, I get sent in the same circle. I had to purchase a a guest. Very inconvenient & frustrating.
Love this app! 5/5
So easy to shop on this app. Easy to browse, order, and track your order. Dashboard is awesome
Super sales! 5/5
By annie suzannie
I love to check out Macy’s on line store! I always find the best deals!
Prices are great.
Excellent job 5/5
I’m proud to buy in Macy’s store thank y’all for help me
Great gifts 5/5
Great quality and great service
Great app 5/5
By Dani Vuitton 90210
Review of Macy’s app 5/5
By Linda Froggy
Love it! So convenient to shop on my iPhone. Thanks for making it so easy!
App very easy to use!! 5/5
Love the app and the great selections at Macy’s! I couldn’t be happier.
Awesomely Satisfied 5/5
By Gospel Glen
Macy’s is a great place to shop and offers great prices.
Great price for good cashmere sweaters. 5/5
These sweaters are soft and comfortable. Run true to size.
Great app 5/5
By steph in burg
Very user friendly!
Macy’s App 5/5
So excited to finally tuned into the app. It is extremely easy and convenient to search and shop. It stores my coupons and plentiful points as well for ease of use. The only issue is that I live in MA and I have to pay tax on clothes which I won’t pay if I bought from a local store but the ease of shopping beats the tax amount.
By Sunset man 83661
Love this store! It’s like a Santa’s helper without the helper.
Love Macy’s 5/5
Always ships fast my favorite place to shop
By Minecraft 4 life man
I love the app
Too many offers that never apply! 2/5
Can’t tell you how many times I purchase in store & on line & can’t use any offers available to me. Very frustrating that this is not revealed until you are at the checkout stage. Not EDVs nor brands restricted but for some reason my offers don’t apply. Call customer service & get a runaround. Poor way of doing business. If the offers don’t apply to most purchases &/or Macys believes the sales are hot enough, stop filling my wallet with fake discounts.
Favorite Store for everything 5/5
I love Macy’s!! I opened up a credit card and joined the stars rewards program after we lost everything we owned in 6 feet of water during hurricane Harvey. I had to replace all of my Luxe makeup, perfume, shoes, clothes, bedding , etc. this is a one stop shopping store. Macy’s has it all!! Their customer service is second to none and always help me resolve any issues and help find me the best deal! Another plus is I’ve racked up so many Plenti points!!! Macy’s, you rock!!
Okay so far 4/5
By Not worth the 5$
I've had a few errors with the app, but after deleting it and starting over…all is well