Me Encanta Maci’s 5/5
By La Biblia me encanta
Efficient and convenient 5/5
The only issue I have with My Macy’s app on my phone is that I don’t want to get off my couch or from my bed when I shop.
Update dance 1/5
Trying to open app on new phone. Can’t get past “update available” tap on it, and no way to complete the update! Tap “open” takes me back to site where the update prompt is there again, back and forth:-/ go to “updates” to find “no updates available”, really??
One stop for everything 5/5
I just LOVE Macys. They carry all my favorites i every department. Awesome promotions, fast shipping outstanding customer service.
Love Macy’s however 3/5
When you check out often it forces free postage versus the ability to use coupons. I would like to see the choice
Incomplete site 1/5
By Wedja Leal
Macys should permission to see your bill
Can't see my card balance 2/5
By Shorter unlocks
I have tried on numerous occasions to check my balance and just will not open on my I phone or I pad. Keeps telling me to sign my card in and have redone but still nothing. Very frustrating
Tony tunas 5/5
The best place ever to buy good things 🍷🙏
Mi tienda favorita 5/5
Me gusta mucho su mercancía y las ofertas tan buenas que nos dan
Awesome & easy app 5/5
Love this app it very user friendly and I adore Macy’s!!!
Customer Service 1/5
No help in donation or sponsoring. The American Foundation for Suicide Prevention is a non-profit which supports those who have lost a loved one and those dealing with personal struggles. Sucide in high school is increasing. It’s the second leading cause of death. I would’ve never imagined my son taking his life. Living in Hollywood working for an A-list actor. The phone call received telling you the bad news is the most worst thing I’ve ever been through and I don’t want anyone else to receive the most devastating call that affects the rest of your life. I have suffered a lot of pain and been hospitalized two times since his passing in 2013.
I’ve received many email address and the information is not available for my particular question. Maybe it’s due to the fact Macy’s does not want to support the nonprofits however it does sponsor the Macy’s parade in New York. This kind of makes you think. All I want is the email address or preferably a phone number. Is that too much to ask for?
Love updated screen 5/5
I had a issue with a delivery.
Adam it customer service was so helpful.
I felt so wonderful after he took care of my issue 😃. It was so great to have someone that could handle and resolve my problem.
Good purchase 5/5
Easy check out
By Richar Donis
Very nice Macy's
Encantan ir de compras a este almacén, encuentro casi todo la que necesito , sin embargo no me agrada para nada el trato de los empleados de una de las tiendas , en este caso me refiero a fashion valley, en donde me han tratado en forma despota y prepotente, rayando en el racismo y si uso la frase racismo es por el hecho que qué ser latinos no nos hace ni pobres ni ignorantes ya que en varias visitas que hemos hecho a esta tienda los trabajadores nos tratan con indiferencia y haciendo distinción hacia nuestra persona en forma negativa .
Wrong item shipped twice 1/5
I ordered a woman’s Tommy Hilfiger Petite Faux fur trim chevron quilted puffer coat P/M Champagne (off-white) down-alternative coat twice. The first time an Eiffel color was shipped to me and I thought maybe I accidentally pressed the wrong color. So I returned it and tried again.
The second time I made sure to favorite it before i ordered, and I made extra sure that the correct color was chosen before I ordered. I was absolutely sure I select the Champagne color. Today again the exact same Eiffel color coat was in the box that shipped to me.
I have nit been able to get the correct item I ordered. That’s why I give his app 1 Star.
My Favorite Place! 5/5
Macy's has the best products and the best customer service. I ❤️ Macy's
So Easy and the BEST DEALS 5/5
By Kitty Katz XOXO
Macy’s is my favorite place to shop!! My husband and I moved about 3 years ago so I had to start ordering online. I though it was great. I just downloaded the app and used it for the first time and it is AWESOME!!! So easy and even more to choose from!!
Great app 5/5
One stop shopping
Love love this store.
So Easy 5/5
Oh my gosh! I thought it’d be best to get the app so I can know what I want when I get to the store. But on the app it already had my cart of course, but it especially had all the discounts from my Wallet there waiting to be applied so I knew how much I’d save immediately. Amazing!
Where’s the first time app discount.... 1/5
Not happy, where’s the first time app discount?
Macy’s app 5/5
Love the Macy’s App! So easy to use!
Good changes 5/5
Good changes to the app, keep on thinking!!
Great Selections 5/5
Good selections on many items, very good brands, fast shipping and courteous customer service on the rare occasions that you need it!!!! When I need clothes I shop Macy’s, especially the great sales! When you’re familiar with certain brands, get on line in the comfort of your home, avoid the lines and traffic and order away! Item descriptions are always excellent so you know what you’re receiving soon!
Love this app, really easy to shop and keep track of items and apply savings.
Good quality clothing 5/5
By Nurse iPhone
Easy to shop online and returning merchandise is a breeze. Love the sales
Excellent shopping experience
Great everything 5/5
I like Macy’s because I often get really good deals and they have a wide assortment of brands.
Pins and needles 4/5
I am anxiously waiting and today is the day. I did not have to wait long for shipping, not at all. The wait was in my decision to purchase. I have wanted to get a Vitamix for a long long time. It will be the start of a healthier new me. My daughter has one and she raves about it’s performance all the time. So I’m starting off my holiday shopping with something for me. Makes a nice Xmas and birthday present. I chose the Ascent 3500. Anyone who wants to get the self detecting containers for me I will love them and you.🤗😘🎁❤️❤️❤️❤️❤️
Always get technical errors 1/5
By * dougnoi *
No matter when i use this app or shop on the actual website, i always get a message stating “oops...technical error... please call for assistance.” Also unable to use coupons in store because everything is labeled “Special,” “Deal of the Day,” “Everyday Value,” “Last Act” or is part of the exclusions listed on the fine print. What’s the point of issuing coupons if they are worthless? No wonder Macy’s sales are down!
Happiest place o Earth
Favorite stor 5/5
Macy’s is my favorite store for the quality of its merchandise & the helpful and pleasant employees!
Easy shopping! 5/5
Your online shopping makes shopping easy and convenient! Without a Macy’s nearby, shopping online is the only way I’m able to shop at Macy’s. And your website is easy to navigate.
Could be improved, but still use it often 3/5
I wish that you could edit your cart more easily, and that clicking on an image directly from the first screen of recent orders took you to the product page. Barring those two gripes, Macy’s still gets a lot of my money via this app.
It’s a good app, very convenient. I love being able to pay my Macy’s credit card bill on the app. However, I hate that I can’t look at my statement on the app/my phone. I have to log on to a computer in order to view my statements. I don’t understand why, this is the only credit card I have where I can’t see my statements from my phone.
I like the app 5/5
By Mr DTD
Makes me well aware what’s on sale
Star passes denied 4/5
By U go girl!
Found some cute things online but not eligible to use star passes. They’re always sending me these passes but then they won’t accept them. Annoying!!!
Love this app
Macy’s Sales 1/5
When I walk into a store to shop, I like to believe the prices I see are correct, that I am receiving the best value on my money. Macy’s plays a game with their customers: buy it in the store, maybe it’s on sale maybe it’s not.
I was going to buy 2 pair of Dockers for my husband at the listed price of $62 (no sale signs visible). When I get to the register the clerk tells me the pants are on sale as a buy one, get the 2nd half off. Great!
The next morning I decide the pants sale was pretty good & that I will purchase 2 more. This time I go online to buy them & much to my surprise the exact same pants are on sale for $28.59 each!!! Well now I feel ripped off. I go ahead & buy the pants online, drive back to the store & get them to give me the discount on the original pants I’d bought the day before.
Why don’t you have the “real” prices in the store? No wonder these big box stores are having sales problems! I don’t want to sit in the dressing room & look up each & every price of the items only to find out I’d better buy them online. Oh, & then I have to pay shipping if it’s under $40... Your stocks looks pretty good right now, but people are going to get wise regarding the price games you are playing...
Shopping with the girls. 5/5
By Ladies do it at Macys
I love MACYS. They great sales and a great variety of goods.
By Fan *****
Love shopping with this app.
The App is sometimes hard to figure out. Need improvements!
Smooth and easy transaction!! 5/5
Easy to navigate on my phone.
App not working 1/5
Every time I sign in it gives a message suggesting put right password
Great sales and adorable dresses 5/5
By L Fetter
I love to shop Macy’s for my granddaughters! They look adorable in every piece of clothing I purchase. Love Love the shopping experience!❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Quality, Convenience and Incentives 5/5
By New spotifie
Macy’s application is convenient. I shop online mostly on my smartphone and or laptop. The app is very customer based, user friendly and filled with quality merchandise and sales. I appreciate the convenience of being able to select my favorites such as Tahari, Anne Klein and Michael Kors collections by size, color as well as quantity no matter the time or day. An option to have them easily shipped to me at no shipping charge, is an added bonus. My favorite part of the transaction is receiving an additional 20% discount off my purchase when I use my Macy’s card. A true win, win!!
By Judy Schaefer
Better options online
Best Online Site 5/5
By Oscar and Debbie
I shop this site almost exclusively. It is user friendly and pictures are a true reflection of the product.