Pain to use 1/5
It really is a cumbersome tool - logging in every time you open the app makes you not want to use it.
Updated App is horrible 1/5
Updated app is not easy to navigate. And you can't do anything valuable on it like look up historical stays and folios. Keep trying, although my optimism is gone.
Fantastic App 5/5
By Bobs can
We love the app. Simple to use, instantaneous, we use it for all our travel. Highly recommend.
Two Updates Really Needed 3/5
I would rate the app 4 or 5 if two critical updates were done. 1) they need to add a calendar when selecting dates of stay. Everyone must open another application to look at a calendar first to see the day of week. People who travel a lot don't know dates, they know days of week. Marriott needs to do this ASAP. 2) they need to format for iPad, not just iPhone. iPad users really need a landscape orientation format.
The app is fast for me, and brought up things quickly. I'm p,eased overall, but the two above are really needed
Confirmation numbers? 2/5
Why doesn't this app allow you to input a reservation confirmation number? The website and mobile site allow this.
Reward Points 3/5
I can't figure out how to book a reservation using my reward points.
Pointless wrapper of the web app 1/5
Their mobile web site is quite good. This is just that. Don't bother downloading it, just use the web site.
I HATE apps like this!
It's really improved lately! 4/5
By JimBob HappyGuy
Now has remember login option. It was easy to sign in. Easy to find info on current reservations and easy call hotel button... Map feature would make a five,
"unexpected system error" ALWAYS 1/5
This app is terrible and doesn't work at all.
Easy to use.... 5/5
Great app for quick reservations!
Love it 5/5
Quick and Easy, especially when I need to find a Marriott where I am traveling.
Ok if you know the specific hotel you want to stay in. Consistently won't/can't recognize or find a hotel when you use the finder. They could take a lesson from the priceline app. Especially disappointing since this is the 3rd upgrade...
This app is fast and easy to use for making reservations and viewing upcoming reservations as well as keeping track of your Marriott Rewards points. I do wish that I could access my previous hotel stays ( bills) though. If I could just print my bills from previous stays through the app I wouldn't have to call hotels and have them emailed.
World Traveler 1/5
Bad app. I'm surprised a solid hotel Corp. like Marriott would release such an inferior product. You have to sign in from scratch every time you open the app and the reservations don't display correctly. More frustrating than helpful.
THE WORST APP!!! 1/5
This app is terrible. I booked a room a month in advance using this app. I get to the hotel to find that the hotel didn't even have my reservation, after taking my credit card number and email address. It was a HUGE inconvencie. I had to walk around with my huge luggage trying to find a hotel that would take a last minute reservation.. This app is dissappointing. DO NOT USE it to make a reservation.
Not bad 2/5
Every once in awhile the app hangs up but overall I've been pleased. Its a simple but useful app for searching and booking.
Another crappy app 1/5
By Sir Richard Pumpaloaf
Yet once again a company releases an app with no support and makes you spend an hour trying to get your account recognized. Sound familiar? When will companies learn that to have a poor app is worse than no app at all. I stay at Marriott around 100 nights a year and wondered why no app? After twenty unsuccessful minutes of trying to log in, I called. No option for app support. Then finally hung up while waiting on hold for a supervisor. Funny how it wouldn't recognize my email yet I get daily worthless emails from them to the same address.
I like it 5/5
By Lloyd Christmas is my name
I like it a lot
Always works 5/5
Always works. Always remembers credentials. Great for a newly released app. May be my favorite due to reliability.
Easy and practical 5/5
By Carl m,
If you ever get locked out of your room and only have your phone and no ID like it happened to me, just walk up to the desk and use your app to identify your self.
Not bad 3/5
Mapping to hotel should be linked to google maps.
Excelent App 5/5
By Dirks H
This app is *****
It does everything I need exactly how I need to do it, better than dealing with any other human than myself.
Poor quality 1/5
Providing detailed information about my reservations....fail. I have 4 reservations, two in the U.S., two in Europe. When checking to confirm the addresses of my European stays, both pulled up the address of one of my U.S. stays. Restart, no change. Ineffective app for my purposes.
Frequent user 5/5
Love the app! I use frequently to reserve rooms for all my kids soccer travels!
Not a real iPhone app ... :( 2/5
Looks like Marriott cheaped out & didn't bother building a real app (but packaged up a klunky mobile website as one instead). The difference is quite obvious. Very disappointing, from such a prestigious chain.
Useless Now 1/5
Bad idea updating without being ready. Please fix this app quickly. I have no functionality at all now. What the point if I can't get my reservations. You blew it big time on this release.
Good app for how I use it 4/5
The app works well for me--business travel 2-3 times per month. Check in and check out are easy and the hotels are always ready for me.
Great except for reservation section 1/5
I currently have 4 reservations and I tried to cancel my last reservation on the list and it keeps reverting me back to the 1st reservation. Not good.
Poor usability 1/5
Confusing navigation and flows. Previous version although not as visually nice as before was MUCH easier to use.
Think about your users.
Disappointing app 2/5
My Marriott reservations never appear in the app, or do so days after I've checked out.
New app is terrible 1/5
The new app is terrible. Not user friendly like the prior app. You cannot modify existing reservations. Not sure why Marriott feels the need to change to something worse.
New Version cannot see existing reservations 1/5
Really disappointing - a hotel app that cannot manage your reservations.
GREAT APP!! Highly Recommend 5/5
It took me longer to type this review than book a room. The app is super user friendly and the booking process could not be easier. I will definitely use again in the future.
Reservations Not Appearing 1/5
Reservations are not appearing in the the app.
Great Stay 5/5
Professional customer service, clean rooms and affordable rates. We're repeat customers!
Easy as pie! 5/5
I found this app to work very well. I have been using it for years with no complaints. It makes it very easy to reserve a room anywhere I travel and I travel a lot. I personally have not had any of the problems other reviewers are complaining about. Try it and decide for yourself.
Disappointing, needs more work 1/5
By Marriott Frequent Visitor
Doesn't work well for making reservations, viewing reservations, making rewards reservations, or getting basic hotel information. Disappointing.
This app is convenient, especially since we are Marriott reward members but I would really like the ability to use reward certificates from within the app. Other than that it's great for finding/booking a place to stay.
Too many bugs! 1/5
This app generates login errors continuously and hangs on the reservations screen. I would recommend waiting for a future release.
Keep the updates coming 5/5
Still a favorite.
Same terrible date selection; give us a CALENDAR! 4/5
By Doctor Fedora
In the "What's New" section for this version (v1.2, and even the last one, v1.1), it claims there is now a calendar view. This does not seem to be the case as I am still seeing those silly wheel things for choosing the date. As I mentioned in a previous review, I don't usually know exactly what date I want to stay. When booking a hotel, I usually only know that I want to stay "next Thursday" or "the first weekend of July" or "the Friday after next", and I generally have no idea what date this is. So, once again: Please, replace those silly wheel things with a CALENDAR!
(FWIW, this is still overall a very, very good app. So glad to see Marriott finally has this app!)
Gps improvement 5/5
Looks like this is now much more accurate!! Thanks!! Great app
Sluggish for iPhone 4 2/5
Page turning and obtaining search results are still VERY slow. Please fix on the next update.
this app! 5/5
Really easy to use!
Crashes, unusable. 1/5
Useless app. Don't bother downloading it.
Good stuff! 5/5
Works well. Booked a room with it.
Crashes constantly 1/5
Cannot use the app for all the crashes!
Needs some major tuning!
Does the job! 5/5
Easier than the website when on the go.
Great APP! 5/5
Works well; full featured!