don't honor 6 month guarantee 1/5
match has worst customer service ever. They make it hard to find their phone number online and don't return emails. They don't honor the 6 month guarantee either. If you email them, an automated response will be sent that doesn’t address anything then they will either not respond or if they do they still don’t answer the question. If you somehow get a hold of them on the phone they do whatever they can to avoid honoring the guarantee
Way too many options. Needs to be streamlined. You click on discover and then there’s like 4-5 options there. Seems like the process is just over complicated.
Not enough locals 3/5
No matter how many people you advertise are using Match, each time I search, I see the same faces and why are so many profiles allowed that do not have a profile picture?
Zero stars if possible 1/5
The “matches” this site makes for me are guys who don’t fit my “must haves” or I don’t fit theirs. And almost all of the messages I receive are from men who don’t meet my “deal breakers”- the emails are filtered on the website but not the app. And many emails I receive are men accusing me of being paid to be on the site or a fake profile or upset that I am not interested- so many bitter men, and i can’t help but think it’s because the site has lead them to believe this, or doesn’t monitor the type of people who sign up. You don’t have this issue of harassing messages on other sides bc you can only message people when you mutually like each other.
Also, I bought Top Spot and it says there are tens of thousands online right now, so I hit Top Spot, and it will say 250 men are seeing your profile, but it just shows me the same 5-10 profiles, multiple times. So basically, the same 10 guys are viewing my profile 10-20x...?!? Garbage!
Scam? Let’s show profiles that dont exist anymore on the website. 1/5
I can’t believe I actually read “this profile doesn't exist anymore” so they try to boost their actual views on profiles by showing profiles that have been deleted a long time ago. I honestly want my refund because of this type of scam. This girl could be in a relationship, and the fact you display her on your website is only going to harm her image. I would give zero stars if I could.
I’ve had better free apps 2/5
I have had better results on tinder (I’m not sleeping around, I’m looking for a relationship) so that is kind of absurd but whatever.
Save your money 1/5
This app is a joke and a total waste of not only your time... but your money. What an awful representation of connecting people. Your site has limited functionality and is dated. Save your money.
Women online are shallow.. 1/5
I try decently to find a woman online but omg these women are so shallow. You could have a lot in common with someone and they will just read your message then not send you one... THERE ARE GOOD GUYS OUT THERE, YOU JUST GOTTA TRY AND TALK!
Do I have to pay to see read and write msg ? 1/5
Hi Dear ,
I opened 3 days ago but I cannot access to see any msg , read and write too . Is it free application or have to pay ? Once I click emails or msg , pay page comes ..but I have seen in the movie that anyone can write n read without charges , please help me out .and I m sorry to giving u 1 star only ..
No useful features for free 1/5
Profiles are sparse and do not allow you to give or get a sense of personality, and every feature that might actually be useful for getting to know someone is locked up behind the paywall. It may be that the subscriber service is great, but with so many excellent dating apps out there for free, I can't see how match.com expects to compete. Don't waste your time here -- use OKC or even Tinder instead.
Terrible app 1/5
Matching is terrible. My setting say I am not interested in people that are divorced, people that are older than a certain age, etc. etc. but 85% of the proposed candidates are exactly that... I don’t see the point of setting my preferences at all. I haven’t liked one single person since I started.
Why would the app not have filtered messages and the "no thanks" option like the website??
People don't Message 1/5
People rarely message back how can you meet a match if they
Don't message back
No better than free apps 3/5
Better off with plenty of fish or bumble. They’re free and do the exact same thing. I was hoping with match I would get less of an influx of random messages and more targeted matches. Unfortunately, I was disappointed and deleted the app the same day I got it.
Bot Business 1/5
Don’t waste your money. It’s a complete waste of time.
Cannot discourage using this service enough. 1/5
This is not a dating service app, it is a money sucking one.
From my experience, 90% of matches fall into an extremely incompatible category. Whether it is due to my preferences, their preferences, or something as simple as being the opposing gender from what I have as what I am looking for. There is little in the way of actual variety. From that 10% that is left, most of those matches happen to be over a month away from the service.
There appears to be a ludicrous amount of fake troll accounts that just get on by and can continue to be toxic wastes. Plenty of underage accounts, stolen photos, and people with popular celebrities as their pictures.
One of the worst things about this is the complete lack of customer service. They looking for key words in your emails, then give links to faqs and then ignore your email due to it being flagged for a simple word ( their emailing system for disinter support is much more selective then their automated profile approval algorithm.)
Worst side for a relationship 1/5
The men on here are only looking for sex and or friendships with sex. It would be rare to find a decent man on this site. So far it has ruined my life!
Waste of money 1/5
I got hooked into spending money on six months of this site. It has proven to be a waste of money thus far.
Horrible and can’t get refund!! 1/5
By justSayNOto Match.com!
I signed up for a trial and contacted them and canceled subscription. Which btw runs at $80 total, they just lie to sucker you in!
No responses to my multiple emails to cancel. Impossible to contact support for billing problems.
Don’t do it!!!
No refund 1/5
By Flickman 55669
Selected the monthly subscription to pay monthly not all 6 months at once. 60$ down the drain now.
Not worth it 1/5
I set my profile with certain requirements and they have never been met. I am highly dissatisfied
Match is a great way to meet people.
Don’t believe the commercial. Half of the people are fakes and have very similar accounts , not sure if there are message restrictions where as if someone messages you , you can see it but if you try to respond it doesn’t allow unless you pay. Matches you with anyone and everyone. Been matched with a few people and have difficulty communicating because of app. Generally a waste if you can’t speak to anyone and accounts are fake.
Terrible app and terrible customer service 1/5
The app: daily matches are typically 11 out of 12 not with in the parameters I’ve set as interests. If I pick slender I get 10 fatties. Most of the women do not respond to messages. If you send 50 messages to introduce yourself you might get 1 response. They offer March events and get togethers however there are never any in your area. And I live in a large city.
The kicker: They offered 6 months free if you signed up and did not find someone in your first 6 months. So after 6 months I asked for my free 6 month extension and was told ‘because you purchased your membership through apple the free 6 month extension is unavailable “. What kind of crap is that? Customer service just said no! No attempt to make me happy as a customer or compromise and the customer service agents are in some far away countries that are barely understandable. Buy at your own risk.
Edit: after contacting customer service about their false advertising 3 times for the 6 month offer I finally get a positive response after posting this review and calling them out? All the times called or messaged customer service their response was “we will not do anything for you”. Why would you want to keep paying for memberships?
Don’t waste your money on this site.
Not great 1/5
It’s too complicated to use, the premise of the subscriptions is scammy, and it’s really dumb and inconvenient that you can’t actually delete messages. If you want to appeal to younger audiences maybe try and make the app seem like young people actually helped design it??
Doesn’t Back Up 6 month Guarantee 1/5
Never again- bought the 6 month membership because match offers a 6 month guarantee but won’t give it to you if you purchase it within the app. Or through any type of Apple IOS product. Total waste of money. Customer service is rude, won’t let you speak to a supervisor and apparently this is an ongoing problem with them that they do. They really don’t have a 6 month guarantee upon further research.
Can’t change my location 2/5
I am unable to change it
I tried to go to help section-change location
It gives waste information.
Outshined by Tinder and Bumble 1/5
I joined Match on a paid subscription a few days ago, setting my age range and distance parameters as well as spending a lengthy time filling out my information as to complete as thorough a profile I could (after all, I’m looking for that last first kiss here). During the process of building my profile, I had my self ‘not visible’ because I wanted to be sure I was happy with how I was presented prior to being presented (first impressions, ya know?). It auto switched to have me visible 3 times without me clicking it. Not a huge deal, but what gives?
Within a short time I was receiving more than half of my inquires out side my age range (I am 30, and age 54 and 71 are not quite what I am looking for), people from out of state were contacting me, and multiple profiles with either one picture, or no picture at all.
There seems to be no regulations or catch-alls set here, which I don’t think is too much to ask. Bumble doesn’t even allow bathroom selfies and Match can’t even insure you have a profile picture? Tinder won’t show you people outside your age and distance setting, why does Match ask if it’s not even considered?
After asking customer service if there was potential for a refund due to unsatisfied use of the site, I was informed that there was no possible way to get my money back since I had interacted (sent a reply message to someone). I asked if there was anyone I could talk to about being an exception, I was informed that they went ahead and turned off my auto renewal for me and that was all the could do. Nowhere in the conversation was I even asked what I was unsatisfied with.
I fully understand that the things I am unsatisfied with are based off of my personal opinion and expectations, and maybe I should open my eyes to someone 30 years outside my range in a different state... After all, they do say love has no age and knows no distance. But if Match could give off a little more of a personalized and customer service based vibe, rather than one where it’s obvious that the only thing they care about was my cc number and auto renewal, I probably wouldn’t be writing this review.
Awful use of a service to require add on pay services 3/5
By Words with freinds
First and foremost, I must say that add ins for a paid dating service is tacky. A paid member should have anyone be able to respond.
Can I give zero stars? 1/5
Customer service is absolutely terrible! There are so many fake profiles which are obviously robots programmed to make you think it's worth paying for the site, or to get you to bite and pay for a subscription. Once your card info is there, good luck canceling your account before the "autorenew" kicks in for you. I cancelled my account twice and still couldn't get my card info deleted. Guess what? Even with the "sorry to see you go but here's your cancellation confirmation" email I STILL GOT CHARGED FOR A RENEWAL. When I contacted customer service, I got a long winded garbage response and through exchanges still haven't been reimbursed for anything!
Pay to win 1/5
You have to pay to do anything. There are no free options or “trial” type things. As a person who doesn’t make a lot of money this upsets me greatly
It’s kinda of funny. I was a paying member and would accrue 5 or six views a month. The day after I ended my subscription I got 15 views and two emails. Which you can only read if you are a paying member. Funny how that works huh?
Giant scam to just get your money. Just go to the dog park or the bar an meet someone there. You’d end up spending less money.
Am I ugly, or is there slim pickings? 1/5
I think I must be really ugly, or it’s the single mom curse, or there are just no decent men that are interested in me. But I’m losing hope Match.😢 might just cancel my account here soon.
Cancel payment 1/5
I paid by mistake and I deleted the app after I knew that it’s not for free
Not worth it 3/5
I found before they did the update that, you can send all the messages you want but they will most likely not be read because they mix in the free users with paid. Confirmed this when they had the messages you can see if read or not read. I have sent out over 50 and only have gotten one reply in 3 months. Waste.
On the plus side, 3/5
Match is constantly trying to improve successes. Alas, their latest attempt will cause me to close my account, to find a better site. They just eliminated letting users know whether or not messages have been read. Now there is no feed back to know whether your messages are going to someone who experimented with creating a profile, then left, never returning. It is like talking into your phone, not knowing if the person you are talking to is or isn’t there. Creates an empty feeling.
It is like bowling in the dark.
It is like fishing into your own boat.
It is like driving in a parking garage with no exit.
I don’t like that people who is only looking for an specific ethnicity like most women are only looking for white guys for example, why would they even appear in my matches or in my searches when I’m Latino and they don’t want anything to do with a Latino you guys should fix that is seriously a waste of time
Worst update please 1/5
By Borislav 75
This app needs a serous update, old vision and get stuck .
UPDATE PLEASE the monthly subscription is very very expensive and for that money that app has to be perfect
Don’t do it 1/5
Too expensive, format isn’t that great. Better luck on the free dating apps
Match profiles pics not working 1/5
Since the last update, when the app tries to match you up with someone. The profiles have no pictures at all. So there’s no point in having the software try to match you with someone if you can’t even answer if your interested because you can see what they look like. And there are scammers on this website. The picture issue needs to be fixed ASAP or I’m deleting the app.
It’s ok. I hate that you can’t see which photo was “liked”. You click and n the notification and it goes to the persons profile which is highly irritating. I also don’t like when it looks like I have a notification but it’s just a ploy to get you to log on (home and discovery will be lit up which I don’t care about)
Edit: you also can’t edit your profile from the app below the summary. So I can’t update what I do for fun, or what I last read
Ohhhh boy 1/5
So I decided to pay these guys 80$ for three months of service. I have been biting my lip and holding back the temptation of throwing my phone across the room, when my account gets hacked for the 4th time in a month. I get responses from real people and have even been on a few dates... however this doesn’t fix my concerns of being hacked by a 65 year old man from Florida, or my profile being shutdown unexpectedly. It’s a concern, and it’s more than frustrating to expect to get on and talk to someone, to find out you can’t even log on. I have called match 3 separate times to see if it was normal and what to do with my problem. No one really gives two craps when you call and tell them what happened, probably because this happens on the daily-of every hour, of every day. I guess I just don’t get the nonchalant approach of getting your account hacked?
I thought since I was paying so much for this app it would have better features. Why is just anybody allowed to message me? Why even have me select an age group I’m interested in when people 20+ years older than me can send me creepy messages? If if I select 25-30 only people that age should be able to see and message me. I’m canceling once my subscription is up.
Edit: Thank you for the reply it was actually very helpful. Though I still think members who don’t meet my preference shouldn’t even be able to see my profile.
Very bad 1/5
I have been trying to block/remove the profiles I do not like and to delete the messages I have received from those profiles, however they keep reappearing even 30 seconds after I have blocked/removed/deleted them.... Worst app ever, u can’t even send pics etc via this app...
Please change 2/5
Being able to chat I agree should have to pay for but not just to see who you potentially match with.
Not a match 1/5
By CAM Anissa
I do not think match lines me up to meet ppl based on my criteria & interest, I outlined when I signed up
Thought I would try this app, but has not proven very fruitful.
This app and website are THE WORST. They are all a scam. All they will Match you up with is your wallet to their bank. A total waste of time, money and energy. They don’t even inform you when your subscription is up for renewal they just charge you. I can't emphasize it more that it's a TOTAL WASTE. If you have money to waste don’t waste it here, give to a charity. I can’t wait till my subscription is over. TOTAL CRAP OF AN APP.
Believe you will find someone to share your Life with but don't give them your money or expect it to happen with the help of Match. Match is USELESS AND DISAPPOINTING.
Had no luck this time around. The annoying part is that after membership match sends hundreds of emails a month even if you unsubscribe they keep your profile active for others to like. It’s annoying and you’re better off with a free app like bumble and sadly tinder.