After finding out about the McCafe punch card, I was so excited to try it out. I visited a listed location by the drive thru & the cashier couldn't get my card to work. Super disappointing & I received no sympathy from the employee, such as a free coffee.
Broken APP, terrible support 1/5
Drink counter has broken twice. Tech support never returns calls. Worthless.
Will not register or sing me in or activate me 1/5
Do not bother go to Tom Hortons
Doesn't work 1/5
Constantly loading not functional.
Please fix this useless app! 1/5
This app is a rip off!! It doesn't award McCafe punches. This is the third time I've bought a coffee and received no punches. The app says punches will show up within 12 hours but it's been days. Either fix the app or bring back the stickers on the side of the cup!
Beverage scans don't work 1/5
The first couple times my app was scanned when buying a latte, it registered with no problem. But the last 4 times it has not registered. I want the old sticker cards back. Not getting lattes at McDonalds anymore.
Umm it doesn't work... 1/5
By Auntie Smurfette
...need I say more? Even the cashier couldn't work it. I finally said forget it and took my shamrock shake and went home.
The Nutritional Information is great!😃
The app is useless 1/5
By Me. Robinson
When try to sign in, IT WOULDN'T LET ME!!!!
It's okay 2/5
I wanted deals for McDonalds but the app keeps on crashing or it just keeps on loading and signing me in. Fix this bugs and then I will download it again.
Used to work 1/5
This app used to work all the time now it won't load past the background and locations it just sits there loading and loading ect.
App is not user friendly for advertised coffee promotion 1/5
The Iced coffee cup advertises that using this app will get you a free Cafe beverage after you buy 5. Well I do not know how to get credit or enter the cafe beverages that I have purchased to earn my free beverage. It's very frustrating. The McDonald's employees don't know how to use the app either & can not explain how I can get the credits for my beverage purchases.
Why do they promote this app and yet refuse to take the coupons at the stores?
Doesn't work 1/5
The whole reason I was wanting this app was for the punch card. The only reason I was made aware of this app was because of an ad for the punchcard. And then-the punchcard doesn't work. It shows the link but it doesn't work. You can't get to the punchcard. Useless.
You know your fat if you have a app focusing on McDonald's
No offers 1/5
The app promises special offers each week. I can see what might be two offers, but there is no way to get to them. I can't find any links except to your menu.
New user 2/5
I recently loaded & paid for the app. So far I've tried to use it at 2 different McDonalds in southern Ohio... Neither could figure it out. After waiting & holding up others in line, I told 1 McD's to forget it... The other McD's finally had a manager try it, & after trying & failed, he was frustrated and just said "give them their order at no charge this time for their wait". So for the first very few times, I haven't gotten to use it, but a manager did handle one transaction... Which had no discount from the app. But I'm still going to try it again since I've paid for it.
Needs some McWork 1/5
By Drew money 82
Not good for now, but j realized its new so I'm not going to completely ditch it. I tried using the McCafe punch card and the employee had no idea what he was doing. I don't blame him however corporate needs to provide better trading. Great idea however. Hope hey get the kinks out.
Love it! 5/5
This App is GREAT! I used my last Wed. and had no problem. I gave them the code that was on my phone and I got bought 1 BIG MACK and got 1 FREE BIG MACK. I can't wait till my grandchildren come so I can take them to McDonald's . I can afford to take more then just 1 @ a time with the new McDonald's app. Thank you so much McDonald's . You have made eating out and with my grandchildren a lot more fun and affordable. Wanda M Sage
Not a lot to it 2/5
I like the app. No crashes. Not slow. But also there's not a lot to it - a couple promos and that's it. Can't even look at the whole menu for my location. Not sure what we are supposed to really get out of it.
No luck 1/5
By Mossbird d
I had the app for a few weeks it never seemed to work I did not have any success with any of it
Sorry maybe it was me?
Worst app ever 1/5
This app is the worst ever. The coffee punchcard is a joke. After several times of usage the punchcard fails to load. I have uninstalled and reinstalled several times and no luck. I even set up a new profile with a different email and password and again the coffee punchcard stopped working. McDonalds if you don’t want people to earn free coffee then just remove the punchcard. also the offers are not that great anymore.
Bad app 1/5
By ER foodie
Couldn't use the app because employees didn't know how to use it
Hard to use very poor . I took it off my phone as it is useless. A company like Mc Donald's should be able to do a good app. You should be ashamed of the app
Awful. Doesn't give you credit on the punchcard for purchases. Totally useless. Whoever made this app should be fired
All the app is an ad to let you know what is being offered. Do not need the app for that. See no benefit so I will be deleting.
Worked once, never again. 1/5
The app coupons loaded and worked for me once and never since. It won't let me login or even reset my password and says I'm not locked out for excessive attempts... It leaves the app basically useless. Such a massive global company yet you can't even get an iPhone app to work correctly? Shame on you McDonalds.
Can't log in 1/5
By Angry frustrated hangry
Can't log in using gmail or Facebook. Can't even reset my password
McD's App needs improvement 1/5
By Menominee, Mi
I can't bring up the McCafe punchcard, that part of the App won't open. I've re-downloaded the App and it still doesn't work. Very disappointed as I drink the McCafe's 5 days a week.
Not working anymore 1/5
I was using the app for the McCafe promotion, at the beginning was working good, but suddenly is not registering my purchases, so my punchcard is no showing any new punches
Epic fail 1/5
No training for your employees. No one knows how to work it. I would love to be able to use it but I can't. Epic fail McDonald's test your product.
Fix it 1/5
The app works the first time I used it but since the latest update the specials will not load
Mr. H 3/5
When it scans in, I get free coffee, 1 for every 5 purchased... But it has decided to no longer scan in, I guess. The punchcard feature hasn't worked for the last couple of weeks. Sad, too; cause I get coffee at McDonald's five days a week.
Don't bother with this app 1/5
The special offers are only good in certain areas, which don't include mine. It gets 2 stars only because you can access nutrition information from the app.
Great app! 5/5
I love the app.. For those who were complaining about the app being slow or hard retrieval of emails.. It wasn't the apps fault... Anyway.. Great job since I can't bring the printed discounts from mail all the time, this is a great alternative.. Hopefully you guys give more deals and not just some repetitive deals that would be awesome!
This app 5/5
Love it plain and simple btw// I'm not fat 😂😂
I was excited there was an app with coupons, but after I downloaded the app and saw such a poor selection, I actually went to Burger King. McDonald's you fail on good deals.
Total Failure McDonalds App Atempt 1/5
Doesn't work half the time, scanner doesn't read the code, store staff dosen't know how to do it,
the buy five get free coffee is a joke. If your lucky it will credit you once for every four you buy!
Good app but awful employee training 5/5
The employees don't get that you have to hold the scanner gun 6+ inches away from the phone. They repeatedly run it from top to the bottom about 1 inch from the screen. I have resorted to training them myself. Now if it is someone in their twenties or younger...bam they get it and the line moves fast. But God help you if you get one who can't understand English. But great app though...LOVE the punch card.
Love McDonald. Fix App Please!! 1/5
I love McDonalds, but this app needs to be fixed. I can not sign in to receive discounts. Please fix! Thanks
Don't do it... Drain your battery 😵 1/5
Something is so wrong with this app,it's has been like this for sometime. You leave the app open to long and the Battery will straight drain in front of you no joke... The free coupons is
Cool but not worth the draining of battery
Pay with app 2/5
By Starbucks luva
I would give 5 stars if I could pay with the app! Need to add that to the next update!!!
Never works 1/5
Constantly reloading impossible to use
App is so bad that I couldn't even register.
App won't load. 3/5
I love the coupons!! I use some every week!! But, since the last update, app will NOT finishing loading. 😭
Wish they had a zero star button 1/5
By 909 Ice M@n
This app is a joke! The punch card doesn't work in the iphone6s plus I've called and they can't help me with my problem I've install and uninstall the app and still doesn't work! This at is the worst one yet!
Ridiculous Fix it or ditch it. 1/5
By Wish it worked.
Totally annoying and useless. The app doesn't work where I live in mid west. I've talked with staff at several locations and they agree it doesn't work for them either. The locations in our area are understaffed and not happy how the app wastes their time and frustrates the customers. I buy coffee a couple of times a week and in the last couple of months the app has only credited my purchase once.
Just returned from vacation and decided to try it on the road. In about 15 tries in different locations it appears to have worked once. One place the manager came over and gave the employee a verbal tongue lashing for trying to make it work and wasting time.
Time for McD's to go back to something that works.
completely worthless and waste of an icon... 1/5
does nothing... unless you wondered what kind of bread is used for the bun on a hamburger... ohhh, does give you "offers" like buying a 50 piece nuggets, then you get fifty cents off! that's if the 15yr old at the window knows how to scan ur phone...
Worthless Waste of Time 1/5
Tried to use one of the money saving coupons touted by the app but they wouldn't let me use the coupon. Don't launch an app with deals and say it will work at a specific location unless it does.
Totally useless, and a waste of time. 1/5
By Perry Jacksen
I had been so excited to use one of my coupons after registering with McDonald's on the application. Once I got to the restaurant, waited in one of the longest lines id ever been in, and got up to the register to order, I told the cashier I wanted to use the coupon from the application. He told me that I'm not allowed to order if I use the coupon. McDonald's made it such a Big deal that other people would be paying full price well I got a discount, but I guess everyone has to pay full price. Their food is sloppy still, and they're healthier alternatives. Every time I want McDonald's, I end up getting Jamba Juice instead, and my body thanks me every time. I've never been yelled at for ordering at McDonald's, I think this whole system is stressing people out. They don't need more people to come into their stores, they actually need to limit it somewhat. Maybe mobile order and pay would be the smartest idea, since everyone else is doing it anyway. There are too many hovering customers waiting for their food.