Ordered while in the Romeoville store 3/5
I ordered using the McDonald's app for the first time today. I chose in-store pickup. I stood near the counter and waited. I saw my number come up on the board. I saw my number move up to the top of the list. A little while later I looked up and my number was gone. I got in line at the register. When I got to the head of the line I asked about my order. The cashier said she had walked around the dining room calling my number. I asked if they could get me my order now, please. She said it would be just a few minutes. I said, Okay. A few minutes later they had my order ready. The cashier offered a free dessert for my trouble.
Next time I'll be careful to choose table service. The tables are labeled with a number to make it easy for the server to bring you your food.
Deals aren't good. App works fine. Corporate needs at change deals or app is gone from my cell.
Worth having but awkward 4/5
Overall I like this app enoughto use it. It saves me money, like a few dollars per visit.
Coupons can be confusing as multiple coupons can apply to one purchase but only one can be used. Coupons are just for in store however. 25% of orders over $10 nullifies any negatives I might mention here. This app will save you money if you have a large group. Also it is responsible for getting to try signature sandwiches which I really like.
It has frozen up on me once.
The orders are started quickly after submitting them. This is a strong start that hopefully will improve over time.
Loses the McCafe rewards count 2/5
I use the app to earn free coffee. It takes so long to load I have the start the app about a mile from the McDonalds. I had only 2 more coffees to purchase before I get a free one, and today I go into the app and it says I have zero coffees earned. And I had the same problem a week ago as a reviewer below stated when it was free ice cream day, and you have to show the app, but I got experiencing technical difficulties.
Doesn't work most of the time for the MCAFE drinks missed out on 5 free coffees😔 Please FIX!! Thanks
App rarely works 1/5
Great deals offered, however app allows login 25% of time... reduce the visuals to simply provide an app that works, come on tech team... Yet another morning my wife and I choosing a competitor over Mc D's, and not by choice.
NEEDS IMPROVEMENT ASAP 1/5
This app is awesome when it wants to work... key word "wants". Thankfully, the McDonald's I go to know me as a loyal customer and honor my coupon even when the app is being dumb. They seriously need to update this thing! Make some changes to its appearance to make it more appealing.
Keeps malfunctioning whenever I want to use it 1/5
I collected my five drinks for one free and then it lost all my credit. I went in for lunch on ice cream day (free cone) and it malfunctioned. According to the app I have no purchase history?! It just isn't reliable enough. It would t be so bad if you could scan the receipt for entry afterwards since it malfunctions all the time. :-( could do better McDonald's!!
I have saved lots of money 5/5
I go to mcd pretty frequently. I almost always am able to get a discount. I have had very few issues loading the app. I really like it.
Mcafe rewards 1/5
By former mcafe fan and app user
I used this app primarily to earn mcafe rewards. Suddenly, I am not able to earn mcafe rewards, with the app reading mcafe rewards are not available. I called and emailed twice, but received no resolution for this issue. Back to Starbucks!!!
Worst app 1/5
This app does not work. I buy a coffee every single day and only once I've gotten a free coffee. I don't get the 6th coffee for free.
A joke 1/5
They have a deal where if the Detroit Tigers score 6 runs you get a free 6 pic McNuggets. Only problem lots of time they never put it up.
No Apple Pay??? 2/5
By Go UVa
No Apple Pay???
Keep Crashing Upon Opening 1/5
Can't use it! Please update
Not sure my review will make a big difference in the overall score of this app, but I've had ZERO issues with it! Been using it about two weeks and have gotten 3 free sundaes, a free smoothie, free fries and many other coupons that I didn't even redeem. Works every time at every location I've been to so far. Works exactly as it says, and it doesn't even bug you to rate it on the app store every time you use it like so many other apps out there. If you go to McDonald's at all, get this app. One coupon per order (which it clearly states). Excellent!
Bad app 1/5
This app is garbage! I've tried to register multiple different ways and it says that the email is already registered. So I try to reset the password and it tells me that an account with that email doesn't exist!! 😡 I guess I won't be using the app 🤷🏽♀️
Doesn't work 1/5
By Sr in Macatawa
Doesn't work or at least I can't figure out why I have it on phone.
Constant fb sign in request 1/5
Requires fb sign in for every use then says fb already has authorized account.....
Not reliable 1/5
By sandbag iTunes
McDonald's will block the app from loading when you're in the restaurant, or in the drive-through… So be aware of that. You can't use the coupons and less you load them before you get there. They won't load
Useless App 1/5
By Coffee fans
Stupid app. Can't order food and couldn't tell user why. User need to go to Q&A to find out why!!!!!! Wasting my time!!!!
User error? 5/5
I have no idea what all the "I'd give it zero stars if I could" reviews are about. I've used the app for at least six months. Probably once a week. I've had this work properly for me every time I've attempted to use it, except for once. And that time, the person on the register gave me the item free because we couldn't get the coupon to apply right. Open app. Scroll down. Select deal. Scan barcode. Save money. Too complicated for the McDonalds haters, I guess.
CRASHES CONSTANTLY 1/5
Can't even log in without it crashing and closing off by itself. Horrible update.
A "Must Have" app 5/5
If you eat at McD's, you need this app. Many of the deals are Buy One, Get One Free type, which can mean savings worth more than $5. The minimum you would save on any visit would be $1.
Location sharing 1/5
By H Carlson
To use this at all you have to share your location with them. I wish you could just type in your zip code instead of HAVING to let them know your location.
No deals 1/5
Page says boho large sandwiches but deals are nonexistent. Whoever did this latest update should be fired
Worthless since the latest update 1/5
I hate it when updates ruin apps. This used to work great but since the latest update I'll get notifications I have a new deal and when I open the app I have NO deals.
Does it work? 1/5
I got logged out of my account. I only have about 3 different pw and none of them work. Can't do the "forgot my password" because it says I need to be logged in first which doesn't make sense. I tried to register a new account and it says I already have a password so it says if I forgot my password, but it won't sent me a temp password. I guess it's getting deleted
Mobile ordering 1/5
By Richard Samul
Please join the rest of us in the 21st century.
Great App! 5/5
This is a great app to save the family money. Always has deals and no need to look in your mail or newspaper for coupons. Thanks McDonald's
Broken now 1/5
Mobile ordering does not work. App is worthless. Don't bother wasting space on your device.
By high the guy
Loved the game
"Deals" aren't working 1/5
I used to love this app but now, the system isn't registering my coupons...and I've tried a different locations. I love the McCafe purchase 5 get 1 free. However, now when it actually counts 3 or 4, the app automatically zeros my count out and starts me over. Just yesterday I purchased 3 Small Frappes and they have yet to added to my counter! If it doesn't work, it's NOT a deal!!
Doesn't work 1/5
I'm just downloaded the app while at home and saw some good deals. Packed the kids in the car and drove to McDonald's. Connected to their wifi just for the app not to work any longer. Keep receiving a message technical difficulties and to try again later! So much for getting a good deal.. deleting app
App is a joke 1/5
Just downloaded the app today and went into McDonald's to use the free mcflurry with any purchase coupon. Cashier tried scanning it twice, it wouldn't work and then went to talk to her manager. She came back and said the manager told her if it isn't working it's already been used lol I literally just downloaded the app and was attempting to use one of the coupons for the first time. Seems like a marketing scam just to get people to come in and then charge them full price anyways.
App is down and store says they won't honor anything 1/5
Wednesday's are kids meals BIGO free. App is not working and they even checked my phone at the store and says it's not my problem the app is down. Why have an app that doesn't work.
McDonalds App 3/5
The App is always freezing, it can be working as soon as I walk into a McDonald's it stops working this is so sad. If it actually functioned it would be cool.
Left me hungry right when i needed 1/5
I was relying today on using the mcdonalds app to grab some affordable food, to no prevail the app told me all the deals in my area had disappeared right when I had walked 4 miles to mcdonalds. 4 miles. If I could kick someone in the face I would
Love it - why have I waited so long? 5/5
I can't believe I waited so long to get the App, so many great deals
I love this app! 5/5
The coupons are great, mobile ordering is awesome! I do feel that some McDonald's staff members could use some training on how to scan coupons or enter them in manually so that they can honor the coupon weather it scans or not. Other than that, I think it's amazing.
App kills your battery 2/5
Bad app crashes and would constantly drain the battery and deals usually aren't the best
Needs fixing 2/5
When you buy 4 mcafè's with the app, the 5th one is supposed to be free, but EVERY SINGLE TIME I get to 4, it resets all the way back to zero.
Same 10 deals never switch it up for anything new. Then it takes up so much space for nothing
Huge money saver 5/5
Love it!!! I always save a minimum of $3 with eevery order. Thank you McDonalds for the amazing app and offers
Awwwww yeeeeea 5/5
By Tru boss
Use to be great....now.....it's just garbage 3/5
This app use to work PERFECTLY all the time. Giving me great coupons and knowing where I was because each McDonald's offers and honors different coupons. This app use to work flawlessly and give me coupons I use to use all the time (especially the "2 breakfast sandwiches for $4 and get the McGriddles. Yum) But now the app can't even figure out where I am, doesn't even give me coupons anymore and can't remember that I'm logged in all the time and I've repeatedly checked the "keep me logged in" box every time, yet I have to re-log in EVERY TIME! Come on McDonald's, GET YOUR CRAP TOGETHER AND FIX THIS NONSENSE! I WANT MY GOSH DARN MCGRIDDLE SANDWICHES AGAIN!!! MAKE THE APP WORK AGAIN! MMGA! MAKE MCDONALD'S GREAT AGAIN!
Works where I'm at 5/5
I use this app every time I visit. In the beginning when this app first came out it was a mess, but now the McDonalds near me has gotten their s#*t together. Some people mentioned the app not loading the Deals when you're there; this is more likely a fault with your internet service, not the app itself. Just pull up your coupon BEFORE ordering and you won't have to worry about looking like an idiot waiting on it to load.
Crap App 1/5
By Carolyn Perez
I haven't used this app for a while (McD's closed nearest me) so today I'm with grandkids and their mom and tried to use my existing app. WOULD NOT RECOGNIZE MY SIGN ON. I tried and tried until I finally had to give up. I realize there were problems with this app but in the past it worked where ever I traveled to. I tried 3 different ways to sign in and EVERY TIME it said "invalid". Sick of trying now. Too bad for customers and too bad for the (further) loss of revenue for a once beloved company. I'll just bet the SHAREHOLDERS ARE LAUGHING ALL THE WAY to the bank. Screw with a customer and in the end, McD's loses. There are many other places for a burger...
Fix your payment system 1/5
It is antiquated to input your credit card information on your iOS device. You either take a picture of it or better yet, use the fingerprinting payment system. I've tried inputting my credit card information 3 times only for it to be rejected without an explanation why. I assume there is a backend issue since I have triple checked the numbers.
Works fine for me! 5/5
Have a iPhone 7 plus and this app works perfectly fine! People keep saying they can't login because their email is in use - go reset your password, you probably created an account and forgot about it! Good deals, works every time.
Multibillion $ company still gets it WRONG 1/5
So this app is a whopping 121MB. Holy cow. Why????
There is no reason for this to be any higher than 65mb at most. Get rid of the flash media in this app. It does nothing. It makes it harder to get to the deals.
Fix your login/database system. Keep getting the "perpetual fries of death" or PFOD. Why does it always log me out/ask to log into my Facebook and then, stay stuck on the fries? Wifi/cell...makes no difference. The app is having a hard time communicating with the outside login methods.
My review from months ago:
Every time it seems to log me out. Then when I bring up the app to the checkout window it says "please log in". Going through the whole log-in phase takes forever. And there are people in line behind me. Even if I try this ahead of time, it still takes 5-8 minutes to get this to work. Why?? Very badly written app. I had to tell them, "I'm sorry the app is having difficulty, I may have to come inside and pay."
Maybe once in our lifetime we will see this corporation put out a solid app and not cheap out on the development team.