Awesome App 5/5
So far, Mercari has been supportive. When you ask them a question they respond to you within 24 hours. The app is very easy to use. Thank you!
Horrible app to rip off the ghetto. 1/5
Most obnoxious intrusive headache inducing ads on YouTube. I downloaded this app and it deleted all my data on iPad 2017.
Great platform for income! 5/5
Love this app have been using it for about 2 years now loved it when it was free! This app helped me sell a lot of my items when I was out of work and needed to make money have made over $1000 selling on here and still continue to sell on here
Better than Poshmark, Depop 5/5
Between Mercari, Poshmark and Depop I've had by far the best luck selling my things on Mercari. It appears that they even take a smaller cut of the profit!
I'm sick of seeing your ads all across YouTube with people pretending to sell items it's annoying !!!!!
Customer Review 5/5
This app is wonderful!! I love being able to sell my gently loved items to someone who will appreciate them. I've also found some great items to add to my wardrobe! What I enjoy most about Mercari is that they only take a fair percentage of your sale... other apps and websites charge crazy fees!! Also, their customer service is amazing!! Definitely try it!! :)
Horrible app. Don't download. 1/5
This app is a waste of time and money. This app takes a huge percentage of your sale. If you sale something for $1,000 they will take $100. Offer up or even Facebook are far superior to sale your items. I wish I can give half of star to this app. Support doesn't care if you lose your item or money, plus, transferring money to your bank account takes 10 days, and they also take $2 for transactions plus the percentage of your sale. Horrible app.
This app is very awesome.
When looking for items to buy. Items that have been sold are also displayed. This makes zero sense. Example:
I recently got a great deal on an item so I purchased it. But I got an email a bit later stating that the seller had cancelled the transaction since it was on hold for someone else. This means Mercari allows and encourages these type of situtations. Where people that missed out on the item can see that the item has been sold. Contact the seller and offer them a couple of more dollars and you get your sale cancelled.
They also frequently have 10% off coupons. But it's not really 10%. They round it off to the nearest dollar. The problem is that they really don't. Say the item you purchase is $19. You would think this would indicate you get $1.90 off. But since they round it off to the nearest dollar you would think you get $2 off. But No! You only get $1 off. . .
I doe not like this app
Awesome App 5/5
By Mid-Hudson Medley
Started using this app to sell merchandise about a month ago. Very easy to use. Appreciate how simple it is to print shipping labels. Sold my first item almost immediately. Try it out - I think it is awesome!
Best selling app 5/5
Love the ease of the transactions and the ability to buy and sell. I have only transferred money out once, usually I spend what I make 😂😂
Current update NOT seller friendly 3/5
UPDATED REVIEW: **Thank you for fixing the problem stated below, now just do the same for iPad. Works 100% better on iPhone now! Will update review when fixed**
This update is not seller friendly. You can no longer take a snap shot of your previous listing photos to relist an old listing. When you do, photos show up all pixilated, so you have to retake the photos all over again. This is a huge inconvenience for sellers especially if they have a lot of items. Since there is no in-app sharing feature, relisting is the only way to recycle your listings for visibility. I've found myself selling less, and listing less, and this is a problem for my bottom line as well as Mercari's! Fix this ASAP, or make an in-app sharing feature SO WE CAN ALL START MAKING MONEY AGAIN!
Terrible Customer Service AND PROTECTION 1/5
By nataliezz Brookzzzz
Terrible!!! On two occasions. First, instead of refunds for a faulty item, they reimburse you with credit points that they never activate. Second, when the seller decides to cancel on their purchase of your clothing after YOU ALREADY SHIP IT!!!!! they let your item get lost in the mail... no protection at all. USE POSHMARK INSTEAD.
Okay but a bit sketch 4/5
This is actually an okay app u still have to pay for things and it seems like it could be a bit sketch with wether or not the products and things ur trying to get are the real thing or a fake but other than that they had the same product for cheap and if u have friends join u then and use your code your more likely to get free items
Getting our money is a pain 3/5
Selling and buying is really easy. Getting paid after you sell is annoying, you have to get it direct deposit or use it on Mercari. I am not at all a fan since they also charge you 2$ for deposits less than 10$, so if you sell an item and get paid 3$ then have it deposited you only actually get 1$. Not really a great thing for the seller.
Works great 5/5
Sell and buy great items at great prices. No issues.
Hate Portrait only mode and Difficult to contact CS 1/5
This app is not user friendly. It is difficult to contact CS if you have a concern. There is no phone number to call and their Help feature only consists of FAQ. This is very frustrating. I am debating on whether to stop using this app.
Another frustration about this app is it no longer works in landscape mode on the iPad. Not sure why the6 stopped that feature. This app needs lots of improvement.
Good at first 1/5
Good app in the beginning, then they started taking 10% out of every sold item. Then they give me warnings about an item, which I then fixed. But nonetheless banned my account.
Unique app 5/5
I have bought and sold items here and have enjoyed most of my experiences. I enjoy browsing through Mercari hoping to find great treasures and I find things that interest me pretty often.
This is so bad 1/5
By My name is Ling Ching Chong
It said that my card was declined and to call my bank. Called them they said they fixed it. Still says card declined but now says to use PayPal. I use PayPal and they say make sure all information is correct. Make sure all information is correct try again. Says that PayPal cannot be used at the moment. Tried to use 3 different cards all day declined.
Terrible app!! Slow responses when you need help!! 1/5
Wouldn't recommend this app at all when a problem arises! Usually a day before your question is answered! I'll definitely shop else where..
Not terrible 3/5
So far so good. But please PLEASE add the option to use PAYPAL. I work in banking and I DO NOT like to put my card info online. Had I known beforehand this was the only option, I wouldn't have used this app.
Look I seldom write reviews, and I downloaded this app to tell you that the adds do not do you any justice. I'm laying here all nice and relaxed, an then all of a sudden I got this lady screaming in my f****** ear. I'm sure the app is decent, and I'll literally give you guys a 5 star review for just taking that add away an replace it with someone who isn't all hyped up on Coca Cola, and talks more subtle, and calmly tells us why the app is so great. Just a suggestion. Warm regards.
I hate this app, boint blank. Suspended for dumb reasons. I was making good sales
Bring back comments! Take away private messaging! 3/5
Take away the private messaging and at least bring back Commenting! It is a good way to see what others are offering and have your questions answered without needing to privately message everyone. As a seller too it gets annoying when people ask the same questions when I could have it in the comments and people would already see if I have anymore, if the price is negotiable etc. Also, for the ten percent fee you really need better customer service and more payout days! And bring back the descriptions under pictures so we can see what we're buying / the sizes/ if it's free ship without clicking on pictures hundreds of times. The interface looks worse with so three rows of pictures and no descriptions under. Also there is a bug of some sort that does not allow me to edit a listing more than one character at a time- I cannot delete a character or word and write one, it takes me to the end of the listing. Overall the app is good but the interface is getting worse and the private messaging is extremely annoying and it is only necessary once someone has bought something to privately talk to them.
First Sale 5/5
I made my first sale on Mercari. It was fast and easy.
By App Helper 55
Loving the new update!! I really like having hashtags encouraging free shipping, price suggestions, etc. There is one bug I've noticed. If you change pictures and then later on want to edit the listing (let's say the price) once the price gets changed it puts the old pictures back up not the most current ones you posted. I find it very annoying to keep having to fix whenever I edit.
It's awesome but... 5/5
The app is good but the only problem I have is that it still post items that are sold! It's so annoying. I don't care what sold, I'm interested in buying not looking at what has sold. There is a filter to take that off but you have to do it every single time. It's so annoying. Other that that, it's a good app.
Love it but crashes constantly 3/5
Ever since the last update, this app crashes ALL THE TIME. It's very annoying when I have 3 orders and I'm trying to print each shipping label and it crashes every time I press a button. Or when I'm sitting in the post office parking lot trying to mark the items as shipped. Or any time I'd like to open and use the app!!!
Please fix this.
It's cute with all the bubbly lettering and cartoonish icons, but the app worked much better without all the unnecessary visual frills. Nothing has changed as far as functionality, so if the graphics are what's making the app crash, I suggest you go back to the bare bones model.
So far so good. Sold about 5 things so far. Very easy to use!
Horrible App 1/5
If buyer doesn't rate you when they receive your item you don't get paid.... You can't get in touch with anyone to help you out. I would not recommend this app.
Best Online Shopping App 5/5
Hands down the best online shopping app. Could use new features/designs/better coupons. You should also receive something for having outstanding ratings? Overall everyone should have this app, if you don’t break the rules you shouldn’t have a problem. Sell and Buy right like you’re suppose to.
Very user friendly 5/5
Great app for buying and selling. Mercari makes it super easy with being able to print shipping labels and mailing from your home.
Not that good 1/5
Me and my sister both made an account. In our family, my mom is the only one who has a credit card. So it's really hard trying to buy something here with only one credit card and being told I have made multiple accounts.
Worst customer service available 1/5
Have bought and sold over 400 items on Mercari, and have never dealt with such bad customer service in my life. Finally deleting the app from my life.
Needs PayPal for sellers.NOW 4/5
Like the title says,it need a paypal option for sellers rather than what they have right now as it is too complicated
Not so good 1/5
I use to luv mercari but now their tripping. I've been selling on this app for some time and now every time I get ready to post something it say not in your region like WTH! And I'm getting no response from customer service what so ever so upset!
Really like but please fix and add something 5/5
I love this app but as another person said could you please add PayPal as a option instead of just bank accounts? Please, please help your California sellers so we can use our balance towards PURCHASES Please! And after I post something if I go back and edit my photos anytime I edit anything on my post it will switch my pictures back to the original:( If you could fix that bug it would be greatly appreciated:) thanks I have one more new thing, I was easily able to contact customer support for a transaction where I was the buyer but I needed to contact them for a transaction I was selling and couldn't find a way to contact?
The best app!!
love it 5/5
simple and easy
Works great 5/5
Great deals, stable app. Just don't break the rules and your account won't be banned. Nr1 flea-market app in Japan.
So far, so good 4/5
I've sold three items and purchased two. I like the app so far. I like being able to see the number of times my items have been viewed.
**Edit: I have sold lots. I like that!
I do not like that customers can't easily bundle into a cart or basket from my listings. Sellers need a bundling option that doesn't require us to deactivate listings (thereby deactivating any chat a customer may have started using that post...) and repost with a new listing of all things a customer may want. Poshmark has a bundle option...just saying.
Kicked me out 1/5
This service suspended and revoked me when all I was trying to do is buy something I used my card with money on it I tried contacting them directly to no success I love the items listed but am very upset I can no longer purchase or use the app
Keeps deleting my items 2/5
This app is ok but I deleted my account after multiple of my items were removed for reasons that were not applicable. For example, one item was removed for "attempted outside transaction". No one even contacted me for this particular item. This app needs work and they need more investigation before just deleting an item posted.
Great app still many flaws 4/5
I'm not going to say what is good about the app because you can see that in other reviews. Here's what I don't like:
The sorting system needs to be fixed. If I tap sort by newest first, I shouldn't see a listing posted 2 days ago before I see a listing posted an hour ago.
The thing I hate most is the misuse of categories. If I search "iPhone 6" and I select the category "cell phones and smartphones" I should only see iPhone 6 phones. Not a bunch of cases and chargers. It's really annoying.
I think it's time to lower the selling fee. I mean come on, admit it, you've made tons of money from sellers
Love this App! 5/5
I've been selling (and buying) items in this App for over a year now. I've only ever had 2 issues/problems and the Mercari team responded quickly & resolved my issues promptly! Highly recommend using this App if you're looking to buy OR sell new or slightly used items. Mercari has small selling commissions too. Check it out :)
Needs a few tweaks 4/5
By Rickosaurus Rex
When i upload a picture from my phone it makes the picture looks bulky and huge when its being featured.
When i want to replace a picture with a new one and i click update it actually goes back to the old instead of the new one.
Wont load 4/5
It doesn't load fast it take few minutes for everything to pop up.
Bad altogether 1/5
I love love love this app. I recommend it for selling and shopping, it's perfect! The only problem is the new update... the app won't even open! Please fix this because I sell and I need to get back on ASAP
Update: app STILL hasn't been updated and I STILL can't get onto the app and I'm beyond mad they haven't taken action yet because I'm not the only one who needs to ship out stuff and rate
Update: THEY STILL HAVENT UPDATED IM SO MAD I STILL CANT GET ONTO THE APP FIX THIS NOW
Update: I had to delete the app for it to work properly. I haven't had any problems with it until maybe a few days ago. I go into my likes to unlike the things that are sold and it keeps going right back to the top of the list. It's annoying, please fix it.
I literally just got banned for 180 days for listing a coupon. A COUPON! I get banning illegal things like drugs, alcohol, or weapons but A COUPON. This app is a joke. Thank God I have backup apps. I do not recommend this app
Every time I send them an email, because once again something always goes wrong, they made it obvious that they didn't even read my email it's just automated. I said something about how they control what sellers sell and they said back to me a message about the app having a bug......
Always been good to me! 5/5
I love this app, I have used it for a while and even with the fees you still can make money and find awesome deals!