Good Use 5/5
Great App Useful
New update killed the entire experience 1/5
Your items don't even show up on the feed anymore unless you go search for it. Sales have dropped tremendously! Horrible for a seller who has over 500 sales on here. They need to fix this or they will also loose alot of money
Great App for buying items at a great value!! 5/5
Enjoy the app has good customer service and excellent values. Glad I found it.
Wonderful App!! 5/5
Very user friendly and many times better than EBay!
Jai, new 4/5
By Instagram lover😇
Need a code? Use mine! It's "PHXFNP" use it to get free money and stuff 😍💰💸💎
Always delete my account 1/5
By Not good the customer service
Not take case for me always say you have more than one account
Updates are horrible 1/5
Please bring back the old version. Bring back our favorites and the search features. I hate this app now. I get not many sales anymore due to this update. Poor judgement on this!
WRONGLY REVOKED MY ACCOUNT 1/5
I loved mercari until they wrongly revoked / took away my account. My boyfriend and I share an apartment and sell/ buy our own things and apparently 2 people can't share an address, phone number, or banking information on this sight. I can not make any other account because I'm blocked. My boyfriend is blocked as well.
You all need to fix this. What if a parent had mercari and her daughter does as well. If she uses her moms credit card information that's fraud? Seriously.
I also want to complain about there being no customer service. There's 1 page that has already asked/ answered questions. No email, phone number, or online help. I DM on twitter and they send me a automated message.
No issues still great 5/5
I haven't had an issue yet I keep in contact with the seller after I receive my items I try to keep a good relationship, I like the fact if seller takes too long to ship order cancelled love it
Fake items//suspend 1/5
I commented fake on items that were obv fake!!!!! I get in trouble. App is terrible. Don't recommend anymore
MERACI WILL STEAL ALL OF YOUR MONEY 1/5
By Poshmark steals MONEY
This is a VERY EXTREMELY DISHONEST APP. I had over $1000 in MY BALANCE. I requested a transfer and FOUR DAYS LATER THEY SUSPENDED ME!!!!!!!?!! What the crap??!!???! They have lots of complaints about them taking your money and they WILL MAKE EVERY EXCUSE POSSIBLE THAT YOU DID SOMETHING WRONG!!! So there goes over $1k, all my items and my wasted time. They won't reply or anything they're COMPLETELY GARBAGE. How can a app just steal your hard earned money??!??? Do NOT GET THIS APP ITS A SCAM.
This app it all great and guaranteed and secure I love it
I LOVE this app 5/5
I have been using Mercari for over a year now and every purchase has been perfect. I trust their customer service and have never had any problems buying or selling!
New Version 👎🏽 2/5
I liked the older version better, it was easier to use and more user friendly.
Invite code 5/5
My invitation YXGSNK code can earn you $ 100
Great Finds for cheap 5/5
I love this app more than any other.I am disappointed in the service fee they tacked on this year.
LOVE! LOVE! LOVE!!!! 5/5
Best selling app on the market, will never go back to poshmark, OfferUp or any of the others, they're merely imitations compared to Mercari!
Good app guys
Love love love! 4/5
Love the app!!
Horrible, accused me of fraud 1/5
So when you make an account, you get a free 2$ and it says you need to have friends enter an invite code to get more money, so I told some of my friends to use the app and they did, and all of them used my code, and I bought a fidget spinner for 13$. Later that night I get an email saying my account has been deleted and they transaction was cancelled because I made a new account and deleted an old one, with the same name and address as my new one. When I contacted them why they accused me of being a fraud and making fake accounts to using my code to get enough cash, but clearly I hadn't. They told me I wouldn't be allowed to re purchase the items and now when I try to make a new account it says an account has already been made. Thanks mercari, never telling anyone to use your app again, cause maybe you'll accuse them of fraud too.
By Furches twins fan
Love the app!!!
Good app 5/5
It's good for selling stuff
To many problems 2/5
It says this app is almost hassle free yet iv had so many problems on multiple occasions leading me to delete the app all together...
LOVE IT!!!! 5/5
Honestly love this app I have gotten, makeup, books, and phones from here.. just make sure to READ the description BEFORE you buy. Also check out the sellers reviews(:
5 STAR SELLER PRIVILEGES REVOKED?? 1/5
I'm a regular joe shmo trying to sell my gently used items for some extra revenue. I was doing great on Mercari for about a month. Then the problems started.
1. Mercari will not let you even mention another app without it flagging you. Someone saw my listing on Poshmark and came to Mercari to buy it (because Mercari WAS my preferred way of selling. So I got flagged for just mentioning that it was listed somewhere else. Not even telling them to go to Poshmark.
2. After receiving my first warning I was placed on a 1 month probation. Which I tried to contact them about and their customer service reps would not budge. They do not show you why or where you went wrong. So even if you tried to mediate the issue you have no clue where you went wrong.
3. After 4 days I get a message again saying my entire privileges were taken away and I can no longer use the app. W T H? Seriously? The claim was that I continued to violate the terms even after being on probation. Like how? If I can't list items to sell or message anyone how??
Their system is COMPLETELY FLAWED! I use to love this app but now it is just a shame. I had highly recommended this app and now I would never recommend this at all. Take your business to Poshmark. Where they don't flag you and falsely revoke your privileges.
SELLERS BEWARE WASTE OF YOUR TIME!
By Gem V
Love this app!!
Horrendous customer service and response time. Mercari also has almost no way to hold people accountable, they don't penalize sellers for ridiculous pricing, selling used makeup, fake brands or damages items and take forever to facilitate a return but they'll send warnings if you use the word "trade" or "swap" because they want to make money off of you. There are much better selling apps. Don't settle on this one.
Low key better than eBay 5/5
By Sea opere
This is the worst app ever!! 1/5
I have been warned many of times not to give out social information.they deleted my account for no reason. But they don't explain how to sell and give the products to another. So I don't know why I've been warned my clients are very upset. And so am I. The app glitches people never respond this is the worst app ever!! I hate it!
Happy shopping! 5/5
love this app !!! 5/5
love selling my things & buying stuff of here, amazing :)
Deleting people's accounts for absolutely no reason and not offering any sort of reply when I inquired about why my account was deleted. Don't bother downloading.
I love this app! I use it as often as I have money to spend! Lol
Great prices but will bar you from the site fast & will honor returns that aren't valid. 1/5
By Girls hairstyles101
Use other app 1/5
I've been selling in various app just to compare the difference. If you are a first time seller then don't use this app, the app developer kept changing features of this app and doesn't protect seller at all.
I hate how payouts are only on Monday's! This will drive me away from the app. Otherwise, it's a great app and the features are improving as days go by.
Good App too much fees 4/5
10% Fees are too much i wish they can lower it down.
They will delete your account without warning. 1/5
I've been using Mercari since last fall without issue. I have 100% positive feedback. Today my account was disabled and the response to my inquiry was that I received several warnings about my account violating terms, but I never received any warnings or explanations - in app or via email. Won't reopen my account despite good ratings and proof of no warnings. Wouldn't recommend.
This buy and sell app is one of the best. Very trustworthy and if you work your way around and learn how to interact with everything it is so worth it!
Don't expect a fair or smooth user experience. 1/5
At startup this app was a fair gem. Ever since their commercial debut and before they enforced their commission fees, they turned into a spouse with loooads of insecurities. They began to be more strict and the monitoring is uptight and nearly pathetic. I understand the need to keep the app and community safe, I wouldn't use it if it weren't, but they go to extents to keep the app safe with their guidelines. Watch for the key words you choose in listings and messaging or else they'll believe you're trying to meet people in person and begin striking your account down. After using it and having built reliability among the buying and selling community, it was a pain to use mercari I ended losing my account. Now you can't actually start over either; they ban your device for prior usage. I made a fresh one and all I did was delete the app once. Next thing I know, upon reinstalling, I'm suddenly banned. I know this review seems suspect but I am trustworthy and have never played games with buyers. It's been an upsetting experience. I hope it works out for you all the way through.
Went Down Hill 👎🏼🙄😡🤐 1/5
The app was awesome in the beginning. I made a lot of money as a seller. When I sold over 500 items, that's when the problems started. Your photos are too professional you need to downgrade them. Next I was told you can't sell whipped African Shea Butter, because we can't tell if it's FDA approved or not. In, addition, we are not sure if it's homemade or not. A lot of other sellers are selling whipped African Shea Butter on there though, but they claim whipped African Shea butter goes against their rules and regulations. Finally, you're making too many listings. Obviously, if I'm selling multiple items in a day I have to put the same amount back up, so I can continue to make money. In addition, their are people on there that make so many excessive listings of the same thing, that if you don't relist your items no one will ever see them. Finally, Mercari deleted all of my listings, so I started putting some of my listings back up, and I noticed that Mercari set it up that every listing that I make goes all the way in the back, so no one can see them. What kind of company does that, especially when they were making so much money off of me. Finally, I noticed that two individuals that are selling the same items, but different low quality brands are listing their items the same amount of times I did, but nothing happened to their listings. It makes me wonder if I was making way more than them, so Mercari did all that mess to my listings for them. I really believe that they work for the company, so Mercari had to move me out of the way, because I was too much competition for them. Finally, be careful what you order on there, because there are way too many scam artist on there. Good luck! 🙅🏻🚨🚫💯
Love this app 5/5
It's so convenient and the prices are great !
Love this 5/5
I've made so much money off of this app. It's a win win situation. I get rid of my clothes I don't wear, and I get money for them. And the people who buy them get clothes they want! :)
Great shopping app! 5/5
I love this app! It makes it fun to shop from home! Lol
By Stronger gamer
Good app there's no problems for the most part if everyone would be honest there would no problems and would be hassle free! But in a case when you buy something and don't get a refund after not receiving an item or if an item is cancelled you defanitely feel robbed after.
I love this app
Excellent App 5/5
Such an awesome app! I get rid of things that I no longer want/use for a small (10% fee). I have had no issues with this app and it is very easy to use.