Freezes up 3/5
It’s annoying, after I typed in my email & password the app froze up. Can’t press the sign-in button nor I can go back /cancel it. A waste of my time.
Michaels App 5/5
By Terri Scaltro
I like the app. I find it very helpful when I am looking for items.
I enjoy the app because of the coupon feature. That’s great. However, the rewards feature is a little troublesome because it continues to ask me to join the Pegram when I’m already a member and it also doesn’t allow me to view the rewards that I have on the app. It would be great if there was some sort of point system in place also so you can earn more discounts or points towards purchases. The project feature I ask tho I could use improvement. For there to be a way we could save future projects and supplies so as to not have to search through the entire list each time.
Almost a 5 except for 1 thing 4/5
I downloaded this app because I was sick of having to remember my password each time to just get a coupon that was emailed to me. I actually discontinued receiving emails as a result because I could shop at other craft places and receive coupons without the hassle. The other day I was in a Michaels store and saw an advertisement about the new app so I thought I would check it out. It's really awesome! I love that it remembers my information and shows me what coupons are available. I also love seeing free project ideas that you can add shopping items to a list. But this is also what keeps it from being a 5. I will say first that it's possible the app already does this and I haven't figured it out but I really wish there was a place to save project ideas that I would like to do sometime instead of having to go through the whole list again to find them. I can't do everything at once and don't want to bog down my shopping list of things I might want to get six months from now. I'd rather keep shopping list for my next trip. That in my book would make this app a 5.
The app is good 5/5
Wish there was a way to check on orders through the app, At least I have not found it if it is there.
Great app 4/5
Would like the app to be able to be viewed on an iPad without having to turn my iPad. It’s just a setting that developers need to do for those folks using larger tablets and not just a phone. I don’t want to have to turn my iPad sideways while looking at the app. Thank you
Order status 2/5
By One two this is for you
I guess there is no way to check my orders status which is why I downloaded the app, deleting it now.
Best art store! 5/5
By woops what
Really helpful! I love this app! I’m so glad I downloaded it. I was looking for the app a few days ago and until now I’ve found it.
User unfriendly 2/5
By Thankful 54321
Recently I have been getting so frustrated with this app that I have decided to shop elsewhere. Every time I use it I get signed out, so I have to remember a password with specific requirements. The coupons are hit-and-miss whether they work or not. An app should be intuitive and helpful, and my experience has shown otherwise.
Love it 5/5
By Leonard Mom
I use it for the coupons
Order history 3/5
By Gramma Potter
Would be nice if we could see order history. I have an order that was recognized as being received and the item in stock, but nothing since the first order confirmation. At least with order history I could see if the order was being processed, being shipped and so forth.
Where's my wallet? 3/5
Keeps telling me my coupon is in my wallet but where's my wallet for online save coupons?? That is confusing...
Please fix this! 1/5
I just downloaded this app. I opened app and it has crashed 5 times in as many minutes. Soooo this app is useless right now. It is also the first app I have had a problem with. Hope you fix this soon.
Love it but it’s slow... 3/5
Clocks for 30+ seconds on prompts!
This is truly not an app! It takes you to safari and then you can order. So it really makes the app obsolete from the git go!
Secondly, very little is offered for shipping. As the closest store to me is over 2+ hours away, shipping is the only way for me to go to the store!
I’m not impressed at all, poor design and function as well as the security and selection aspects.
Whoever designed this needs to hire a real app developer!
Requires too much info. 2/5
Coupon apps should be simple and undemanding. This is neither, which makes it just a data mining app. Also, its map function cannot physically direct you to a store, only show you a scrap of map that doesn't interact with navigation software to help you drive there.
Can't use the app since the last update 1/5
When will a new update be available? Ever since the last one, I can't use the app. I try to use the in store coupon and it will never load.
For the last few weeks my app wouldn’t open. Crashes as soon as loaded. Annoying.
This too is not about the app except could not find a place to e-mail. I purchased some storage that was signed as 50%off. I checked out & it rang up same price as in the shelf, which was 14.99. I ask the cashier she said probably just put in wrong spot. I came outside & called the store the “manager” said everything scanned at 50% off. The problem was it was incorrectly priced & I thought it was 50% off the price on the shelf. It was not % off of 14.00 it was priced off of 30.00. She said oh well , bring it back if you don’t want. Bad
Works now! 5/5
I’ve reloaded the app as suggested by my clerk last night...seems this not working in the store is common but super frustrating! Glad to say works like a charm now!!!
Love it overall! 5/5
I love this app and all the coupons and how my membership card barcode is located right on the app as well! My only issue is I misspelled my name by accident and I am not able to go back and change it.
Lots of bugs 2/5
I can never get the app to work while I’m in the store and every time I try to sign into my rewards, I’m able to type in my information but I’m item me click sign in.
Very helpful 4/5
I have used this often and find it very helpful. Would recommend a way to delete an item from my list without having to delete the entire list.
Cannot open app 2/5
By Jayne Lim
I was so excited to get the Michaels app. But when I did, I couldn't even get it to open. Help!
Okay for discounts 3/5
When trying to online shop or search for in store products the interface isn’t friendly. The back button is camouflaged and when you need to “see more” it’s covered up by the menu at the bottom. Not easy to search. 😐
It is helpful for using the discounts when you checkout in the store though. 👍
Changes are awful 1/5
You have recently made changes and I have not been able to access coupons, get signed in, join rewards program etc. Very disappointed and frustrated.
Inventory system is horrible 1/5
By CM's Mom
Both on the Michaels website and the Michaels app, the inventory system is absolutely horrible! About half the time that the site/app tells you that a product is available in store, it is not. This is EXTREMELY frustrating when trying to complete a project!
Needs some updating 3/5
I downloaded the app to speed up the process of having coupons at hand; however the app will not allow me to
add Michaels rewards with my phone #.
New app 😡 2/5
I for the life of me can't get from the searching page to my shopping cart. Where does the cart go. Has anyone else had this problem? Help!!!!
Cannot create account 1/5
No other app disallows my email address to establish an account.
App lacking 3/5
Need to be able to do survey on app.
App review 2/5
This app is only good for looking at the add a looking for coupons. There is no way to check on your orders which seems like a pretty basic function of the app.
Store stock 1/5
Why is it that everything you show to be in stock at my local store is in fact NOT IN STOCK!thanks for wasting my time.
I really don’t have any complaints about that app but as I’m searching for items I just now noticed how small the font is for the search bar. It’s pretty tiny! Actually too small. I’m not sure if this is something that I need to do on my phone, as everything else is fine for me but searching for something like washi tape is pretty frustrating to see how tiny the font is....please change it so we have options!
Not Working 1/5
By K tess
I am a rewards member. It doesn't recognize my password. Tried to reset. It says "error". I assumed that meant you had no record so I tried to create an account. It allows all the info to be entered but dies not go to "next".
There is physically no way to use this app.
DISLIKE APP 1/5
I was looking for sewing machines the few I was interested in ONLINE ONLY! I NEVER SHOP ONLINE HENCE REMOVING THIS APP IT IS OF NO USE! The PRODUCT FINDER IS FOR ONLINE! I did not see what I wanted IN STORE!
Where are the coupons 3/5
By Nurse person
Don’t know where the coupons are
Store Hours? 2/5
Decent app, but seems a bit poor sighted that I can’t click on “my store” and see its hours. A map is nice, but useless if I don’t know when it’s open.
One option missing 5/5
Could you add an option allows me (The customer) to email or share my wish list to someone else? It’s a great feature and very handy, especially around Christmas time!
Availability not up to date 3/5
I’ve used this app to buy online and check in-store items. I’ve been searching for a few Lemax items and by chance it would say Available In (my) Store. So I’ve gone for separate items and even to some stores miles away only for an employee to tell me that they don’t have it. Everything they had was out on the floor and it’s probably the floor display the app was referring to. BTW it didn’t say Limited Stock. The employee said i couldn’t buy the display and i can wait for the next shipment which doesn’t guarantee it on the truck.
I just wish i didn’t waste my time on several occasions to be fooled by the apps Availability. So now I just call the store and ask the employees to check.
Good app! 4/5
Updating my review. This app is much better than it was 4 years ago. I still prefer a previous version as it was simpler and easier to navigate but this version is good. Not sure what the point of adding a coupon to a wallet is. Preferred when there was just a coupon tab. Love that you can locate products in store.
No way to check order status/tracking numbers 1/5
Well that download and install was a waste of 90 seconds.
Love the app 5/5
I love this app so much. I am a teenager artist and to be able to get coupons almost everyday is just wonderful. Micheals app makes things easier for when I go on a shopping. One of my favorite things is the my list section. I tend to forget a lot so with the my lost I’m for sure not to forget anything. I can’t wait to do more shopping
Teacher’s Best Store 5/5
By Your corrector
I agree with Bella and Juana that Michael’s is a great store for teachers and I always get great service at our Broadway and Kolb store. I am a little concerned, however, that these ladies are teachers and yet do not know that their use of “your” is incorrect twice in their letter. I am quite sure they mean “you are” and that would then be written as “you’re”. Even if the are teaching one of the lower grades, their knowledge should be up to par with this. “Teachers”, in the title, also is incorrect. It is a possessive and should be “Teacher’s”.
Sigh. Sad, isn’t it?
Can’t access my account 1/5
This app doesn’t let me access my account it says it doesn’t exists but i can access it into a computer....
App stops working 1/5
By Nickname Lisa
Can you please fix the app? It hasn't work over a month not sure how other people are using this. Every time I open the app, it automatically closes the app. I have uninstall and install it multiple times. Using 10.2 iOS if that helps
Just wish they had things I need in stock. 4/5
I love this app. Just wish a lot of of the things I would like were in stock but I realize that this is a bad time of year.
List option hasn’t worked in months 1/5
The greatest part about this app (other than having your coupons mobile) is the list! It hasn’t worked in months and I have to screen shot everything I want to “save” to buy later. It’s annoying! Please fix this
One request 5/5
Will you please add a feature that allows users to add events to gCal or other mobile phone calendars? Thank you!
Rewards profile doesn’t work 3/5
I have just downloaded the new app and the rewards profile doesn’t work. I keep getting an error message.