I signed up not that long ago and hadn't gotten a gift card yet all of a sudden they changed it to points. Don't waste your time on this app at all!!!!
Total and complete rip off I racked up a ton of miles and should’ve gotten a few gift cards actually put in for one and I was never sent anything do not waste your time with this crap
Gift cards 1/5
Never win the sweepstakes wish they still had the gift card option
I use to like this app! 1/5
They should really go back to the gift cards. I like that it keeps track of the amount of miles that I drive.
Who is winning all these alleged prizes? 1/5
I’m pretty sure this is a scam at this point. I have been using the app for months, and i was kinda shocked when they switched from a system where you could use your points to buy gift cards and things to a system where you HAVE TO spend your points on sweepstakes entries. But I went along with it. But now it has been many, many months of this, and every time i check their “winners” page, it’s a list of contests but no actual list of winners. It even says “click here for a list of winners” under every heading, but no winners are listed. Ever. Pretty sure that they’re just scamming people at this point, like I said. It’s been going on for far too long now for it to be legit. 🤷♀️🤷♀️. Oh, also, you should probably remove the part of the app description that says you offer a $250 gift card for accident reporting, since you say inside the app that you no longer accept accident reports.
App Use 2 Be The Best Thing Since Sliced Bread Now It’s Just Ah Waste Of Space, Can’t Never See Who Won The Sweepstakes Or Anything Smh
Kind of a joke 1/5
I thought this was a great app at first. I was raking in all kinds of points for all the driving I do. Then, I noticed a bunch of my miles driven were gone, and a bunch of my points were gone also. And, the gift card thing will never happen, because barely any points can be used for gift cards. So what’s the point??
Not goodbye do we g rewarded in only sweepstakes. 1/5
I hate that you only have sweepstakes. There’s a very slime chance to wooin. If you don’t bring back earning gift cards you’ll loose lots of us.
Not worth the effort 1/5
I liked this app initially when you could earn gift cards. Now, you can only earn points towards drawings. Most of the time there aren’t even enough drawings to be able to even enter. Also every time I log in, I have to revering my account by receiving a text and entering a code. They need to: add more drawings, bring back gift cards, or just shut it down. It feels like the developers are just desperately clinging to it.
Have to re-verify each time I open up the app
Works whenever it feels like it 1/5
By Leonard Mom
I downloaded this last year & it was a great app. Tracked my miles properly... now every time I try to go into it, it just shows some random number & my miles have been stuck on the same number for a while.
Very disappointed my friend told me about this app and you can earn points for gift cards. Well you can't anymore and I have no need to see if I might win a sweepstake.
Don't waste your time and battery life. 1/5
The app has gone to garbage. Takes way too long to accumulate points and you can only redeem for useless 'sweepstakes'.
Don't waste your phones memory or battery life with this joke of an app.
Zero star due to the fact that it will always reset! Never using again!
It was good at first when you could get gift cards with the points. Now you can only redeem points to enter sweepstakes. I quit using the app.
All good things come to an end. 1/5
Loved this app because I drive so much that I was guaranteed to get a gift card every now and then. I felt like it was a equal trade off, my driving information for a gift card every now and then, but suddenly everything changed 😕. I have 0 interest in sweepstakes and would rather just have the gift cards. Big disappointment for something that use to be really good.
I was looking forward to earning gift cards, but they eliminated them before I had earned enough points. Every week I have to re-agree to the user terms and then enter a code that they send me. It’s gotten old and I am pretty much over the app at this point.
Do you even offer app support??? 1/5
I have recently change my ph. # and I can’t log in now. Please help! How Can I get all my earnings back??
Little Incentive to contribute 2/5
At one time MileUp rewarded participants of the app with points that could be used to purchase gift cards. Since the change, you can now only use the points to enter sweepstakes in HOPES of winning cash or gift cards. I keep seeing notifications that we’ve bee heard loud and clear so I’m allowing a little more time to see if they are going to to something more like the old reward system. If not, I’ll be deleting the app soon. Its not worth my time to rack up points only to throw them away on a sweepstakes that I have such little odds of winning. By the way, There really is no evidence that anyone wins them.
Disappointed with what the app has come to 1/5
I have had mile up for a long time and it was GREAT earning points to spend on gift cards which were guaranteed. Now you made it where you can only spend points on sweepstakes which most of the time you’re not going to win. This app uses a lot of battery to run so I feel like it’s not worth using anymore because the likelihood of winning is basically none. I would’ve given it a 5 star back when we could get gift cards but not anymore.
Was good first month, was on my way to gift card. Then all of a sudden they changed to sweepstakes. Absolutely a waste of time now!!! Do not even bother with it. Fraud. Doesn't even work 90 percent of the time. Updates don't even help. Needs to be taken out of App Store!!!
After a couple more updates, App is still trash and fraud. Needs to be scrapped. Deserves 0 Stars!!!! Deleted!!!!
Was great, now not so much! 1/5
By Waldo found in FL
As others have mentioned, I was nice being able to use points toward gift cards when I first installed the app. I also noticed that the challenges sometimes don’t award the points correctly. Originally I was recommending it to friends, but I would not now.
Missed the mark completely 1/5
Took a 300 mile trip today. MileUp registered 13. 13. W.T.H. Uninstalling. This app needs some GOOD developer attention.
Not cool 1/5
Even if I ignore how inaccurate the mile tracker is, it's pretty lame without the gift cards. I'm not sure why they make you physically join the challenges instead of making them automatic. I miss out on so many even though I drive a lot. Fix this and change the winnings from what feels like a fake lottery.
Just a disappointing shadow of what it once was 2/5
I seriously loved this app when I discovered it late last year. With working and going to school outside of my town, I drive a substantial amount almost everyday. It was great to be rewarded with gift cards for something I was already doing, and I was delighted by the selection available. I told tons of people about it.
However, when MileUp switched to ONLY allowing new points to go towards their sweepstakes, my enthusiasm diminished rapidly. I enjoyed that getting a gift card was a sure thing--I have no desire to enter sweepstakes that I have yet to see any proof of anyone winning.
I do appreciate the driving feedback (another recent addition which grades your handling, speeding, and phone usage compared to other drivers), but it's an incredibly small thing compared to how excited this app used to make me feel about putting more miles on my car.
I really wish that MileUp would give users the chance to earn points towards purchasing gift cards again. Even if it occurred at half the rate of accumulation of sweepstakes points, I would be happy.
I'm still providing data to MileUp for now, but I regularly consider deleting it entirely. I just keep hoping that the developers will listen to their customers and figure out a way to return, at least in part, to the gift card system.
Changed it so all my point go to their sweepstakes and not gift cards. Unable to get gift cards now. All they want is your phone info to sell to other companies that call you phishing for info.
It got worse 1/5
How come every time you open the app it makes you verify your phone number? Also, you can’t use your points to get gift cards anymore. You can only enter sweepstakes which have a little chance to win. Deleting.
Beware if you change your number! 1/5
I loved this app... until I changed my phone number and lost all my activity connected with my old number. I contacted customer support and never heard back, and I just tried to contact them a second time but I couldn't even click on the option I wanted to contact them about!! Hopefully they get these glitches taken care of soon or they'll start losing customers!
IM ALWAYS GETTING LOGGED OUT 1/5
Every single time I wanna check to see how many points I have, it asks me to log in again, re-verify my account, and the points from my recent trips aren’t there! Ridiculous. I’ve had this app for almost a year now and never had a problem until the recent update. I’m so disappointed. Deleting.
Working out the bugs 2/5
By Me zone
Only writing a review to tell the app people that you cannot get help or ask questions in the app, that part does not work.
Not worth it anymore 1/5
By C J 1234
I have so much points and only entertaining to win prize but who knows if they will let anyone win. I'm just going to delete it.
It's gotten worse 1/5
How about bringing back the gift cards? So I just checked. Only one challenge available and then there is nothing to use earned points on. Losing interest in participating. At least before you could earn an Amazon gift card. Now it's warm points for nothing.
This app is a joke! 1/5
It doesn't let you update your driver/passenger settings in a timely manner and it always crashes. Also tells me that i need to update because I'm using an older version so when I click on update, it takes me to the App Store but the app is current. Waste of time!!!
They keep changing the rules, lost interest 1/5
I lost interest in participating on this app because they keep changing the rules.
Don't bother 1/5
It's a piece of crap. Fraud.
Used to like it 1/5
I liked this app when I could earn points for gift cards. Now it's just points for sweepstakes that I'll probably never win! No sense in letting it take up space on my phone if I'm not warning things anymore :/
Started going downhill almost as soon as I started. 1/5
It seems like since I started using mile up that every few weeks something else changes. First it was the value of your miles and how many you needed to get a gift card. Then no gift cards and instead using points to enter for a chance to win things. Enter along with 30,000 other people. Now the recent issues. I keep getting logged out and my miles aren't syncing. Random numbers of miles show up that aren't even close. I just took a 600 mile trip and it logged 7 miles. Yes, seven. Whenever I leave a message I get the same robot response saying it's a known iOS glitch and they are working on it and to refresh in 24 hours. At this point it's been WEEKS and now I can't leave a message at all. Hopefully they see this so they know why I'm no longer using their s*** product.
Needs to be fixed 1/5
By Don Ronty
Every time I take a long trip I open the mile up app only to discover I have been logged out and the entire trip was not logged into my account causing me to lose points
Keep being logged out :( 3/5
I'm always being logged out of the app causing me to lose miles/trips. Went on the help page to try to contact customer service..no go :( They give options to use to contact them but the links don't work. Very frustrating
Keep getting logged out and had to log in fresh. This keeps causing me to lose trips.
Why do I always have to enter my cellphone number and wait for a code to be sent to me every time I use this app!??????????
Some kind of scam 1/5
By The Don M.
This app has gotten worse I email support team and get the run around always a excuse getting tired of it waste of data for no reward I wouldn't recommend this app its some kind of scam!
Trash garbage app 1/5
Dont waste ur time with this
Not happy 1/5
Since it updated I have to in put my phone # and agree ever single time I log in and my points aren't there for when I drive this app has really gone down hill I give it 0 stars
Force close/ no more gift cards 1/5
I would have originally given this four or five stars when we still had the ability to use our points for gift cards. Very upset now that the only thing we can use points for are stupid sweepstakes. Over the last few weeks, every time I open the app I have to reregister. challenges that I have "joined", do not update progress because at some point no longer recognizes my phone because I'm no longer registered. I should not have to check to make sure I am registered every time I get in the car.
App crashes everyday 1/5
Since the last update the app is always crashing and you have to log back in everyday. I've contacted customer support and yet to receive any response. I'm missing hundreds of miles.
By Railo savy
Makes you log in does not record trips , customer service always say it's your phone not the app. Don't bother with this app
Not getting points 1/5
I have already contacted you guys about this issue, but did not receive the assistance I needed. I am not getting all the points that I should be. I know the miles that I drive and the app is not picking them up. My phone is always charged and I drive long trips daily. No points given for 3 out of 4 of my trips this week alone. Not happy with you guys since the last update.
EDIT: now the app is making me log in every time I try to open it and it's not logging any of my trips. This last update is horrible.
Horrible app 1/5
Makes you log in everyday. Waste of time. Doesn't deserve one star
What's going on 1/5
By Yajaira R
Been having to re-enter my phone number every single time app not working
8/14 Update is full of issues 1/5
My miles haven't logged since the update and I have to re-enter my phone number and accept the terms every time I open the app now. Not sure where the disconnect is. But this "update" is a flop.