No reward... stay away 1/5
They track your data and drain phone battery just so you enter sweepstakes. Wow, it's compatible to winning a lottery, little to zero chance!
With this app your data is being used for no reward😓
To those who think they are getting something from this app for "free" - you are clearly not realizing you are giving somebody your data, your phone is draining battery very fast because of this app and you get a small chance to win something... you are very naive and the app producers are using you. The positive reviews are either people who work there or those people are really this clueless. The winners were never posted, who knows if they even exist?!
Little Incentive to contribute 2/5
At one time MileUp rewarded participants of the app with points that could be used to purchase gift cards. Since the change, you can now only use the points to enter sweepstakes in HOPES of winning cash or gift cards. I keep seeing notifications that we’ve bee heard loud and clear so I’m allowing a little more time to see if they are going to to something more like the old reward system. If not, I’ll be deleting the app soon. Its not worth my time to rack up points only to throw them away on a sweepstakes that I have such little odds of winning. By the way, There really is no evidence that anyone wins them.
Disappointed with what the app has come to 1/5
I have had mile up for a long time and it was GREAT earning points to spend on gift cards which were guaranteed. Now you made it where you can only spend points on sweepstakes which most of the time you’re not going to win. This app uses a lot of battery to run so I feel like it’s not worth using anymore because the likelihood of winning is basically none. I would’ve given it a 5 star back when we could get gift cards but not anymore.
Was good first month, was on my way to gift card. Then all of a sudden they changed to sweepstakes. Absolutely a waste of time now!!! Do not even bother with it. Fraud. Doesn't even work 90 percent of the time. Updates don't even help. Needs to be taken out of App Store!!!
After a couple more updates, App is still trash and fraud. Needs to be scrapped. Deserves 0 Stars!!!! Deleted!!!!
Not good 3/5
I hate that you only have sweepstakes. There’s a very slime chance to wooin. If you don’t bring back earning gift cards you’ll loose lots of us.
Was great, now not so much! 1/5
By Waldo found in FL
As others have mentioned, I was nice being able to use points toward gift cards when I first installed the app. I also noticed that the challenges sometimes don’t award the points correctly. Originally I was recommending it to friends, but I would not now.
Missed the mark completely 1/5
Took a 300 mile trip today. MileUp registered 13. 13. W.T.H. Uninstalling. This app needs some GOOD developer attention.
Not cool 1/5
Even if I ignore how inaccurate the mile tracker is, it's pretty lame without the gift cards. I'm not sure why they make you physically join the challenges instead of making them automatic. I miss out on so many even though I drive a lot. Fix this and change the winnings from what feels like a fake lottery.
Just a disappointing shadow of what it once was 2/5
I seriously loved this app when I discovered it late last year. With working and going to school outside of my town, I drive a substantial amount almost everyday. It was great to be rewarded with gift cards for something I was already doing, and I was delighted by the selection available. I told tons of people about it.
However, when MileUp switched to ONLY allowing new points to go towards their sweepstakes, my enthusiasm diminished rapidly. I enjoyed that getting a gift card was a sure thing--I have no desire to enter sweepstakes that I have yet to see any proof of anyone winning.
I do appreciate the driving feedback (another recent addition which grades your handling, speeding, and phone usage compared to other drivers), but it's an incredibly small thing compared to how excited this app used to make me feel about putting more miles on my car.
I really wish that MileUp would give users the chance to earn points towards purchasing gift cards again. Even if it occurred at half the rate of accumulation of sweepstakes points, I would be happy.
I'm still providing data to MileUp for now, but I regularly consider deleting it entirely. I just keep hoping that the developers will listen to their customers and figure out a way to return, at least in part, to the gift card system.
Changed it so all my point go to their sweepstakes and not gift cards. Unable to get gift cards now. All they want is your phone info to sell to other companies that call you phishing for info.
It got worse 1/5
How come every time you open the app it makes you verify your phone number? Also, you can’t use your points to get gift cards anymore. You can only enter sweepstakes which have a little chance to win. Deleting.
Beware if you change your number! 1/5
I loved this app... until I changed my phone number and lost all my activity connected with my old number. I contacted customer support and never heard back, and I just tried to contact them a second time but I couldn't even click on the option I wanted to contact them about!! Hopefully they get these glitches taken care of soon or they'll start losing customers!
IM ALWAYS GETTING LOGGED OUT 1/5
Every single time I wanna check to see how many points I have, it asks me to log in again, re-verify my account, and the points from my recent trips aren’t there! Ridiculous. I’ve had this app for almost a year now and never had a problem until the recent update. I’m so disappointed. Deleting.
Working out the bugs 2/5
By Me zone
Only writing a review to tell the app people that you cannot get help or ask questions in the app, that part does not work.
Not worth it anymore 1/5
By C J 1234
I have so much points and only entertaining to win prize but who knows if they will let anyone win. I'm just going to delete it.
It's gotten worse 1/5
How about bringing back the gift cards? So I just checked. Only one challenge available and then there is nothing to use earned points on. Losing interest in participating. At least before you could earn an Amazon gift card. Now it's warm points for nothing.
This app is a joke! 1/5
It doesn't let you update your driver/passenger settings in a timely manner and it always crashes. Also tells me that i need to update because I'm using an older version so when I click on update, it takes me to the App Store but the app is current. Waste of time!!!
They keep changing the rules, lost interest 1/5
I lost interest in participating on this app because they keep changing the rules.
Don't bother 1/5
It's a piece of crap. Fraud.
Used to like it 1/5
I liked this app when I could earn points for gift cards. Now it's just points for sweepstakes that I'll probably never win! No sense in letting it take up space on my phone if I'm not warning things anymore :/
Started going downhill almost as soon as I started. 1/5
It seems like since I started using mile up that every few weeks something else changes. First it was the value of your miles and how many you needed to get a gift card. Then no gift cards and instead using points to enter for a chance to win things. Enter along with 30,000 other people. Now the recent issues. I keep getting logged out and my miles aren't syncing. Random numbers of miles show up that aren't even close. I just took a 600 mile trip and it logged 7 miles. Yes, seven. Whenever I leave a message I get the same robot response saying it's a known iOS glitch and they are working on it and to refresh in 24 hours. At this point it's been WEEKS and now I can't leave a message at all. Hopefully they see this so they know why I'm no longer using their s*** product.
Needs to be fixed 1/5
By Don Ronty
Every time I take a long trip I open the mile up app only to discover I have been logged out and the entire trip was not logged into my account causing me to lose points
Keep being logged out :( 3/5
I'm always being logged out of the app causing me to lose miles/trips. Went on the help page to try to contact customer service..no go :( They give options to use to contact them but the links don't work. Very frustrating
Keep getting logged out and had to log in fresh. This keeps causing me to lose trips.
Why do I always have to enter my cellphone number and wait for a code to be sent to me every time I use this app!??????????
Some kind of scam 1/5
By The Don M.
This app has gotten worse I email support team and get the run around always a excuse getting tired of it waste of data for no reward I wouldn't recommend this app its some kind of scam!
Trash garbage app 1/5
Dont waste ur time with this
Not happy 1/5
Since it updated I have to in put my phone # and agree ever single time I log in and my points aren't there for when I drive this app has really gone down hill I give it 0 stars
Force close/ no more gift cards 1/5
I would have originally given this four or five stars when we still had the ability to use our points for gift cards. Very upset now that the only thing we can use points for are stupid sweepstakes. Over the last few weeks, every time I open the app I have to reregister. challenges that I have "joined", do not update progress because at some point no longer recognizes my phone because I'm no longer registered. I should not have to check to make sure I am registered every time I get in the car.
App crashes everyday 1/5
Since the last update the app is always crashing and you have to log back in everyday. I've contacted customer support and yet to receive any response. I'm missing hundreds of miles.
By Railo savy
Makes you log in does not record trips , customer service always say it's your phone not the app. Don't bother with this app
Not getting points 1/5
I have already contacted you guys about this issue, but did not receive the assistance I needed. I am not getting all the points that I should be. I know the miles that I drive and the app is not picking them up. My phone is always charged and I drive long trips daily. No points given for 3 out of 4 of my trips this week alone. Not happy with you guys since the last update.
EDIT: now the app is making me log in every time I try to open it and it's not logging any of my trips. This last update is horrible.
Horrible app 1/5
Makes you log in everyday. Waste of time. Doesn't deserve one star
What's going on 1/5
By Yajaira R
Been having to re-enter my phone number every single time app not working
8/14 Update is full of issues 1/5
My miles haven't logged since the update and I have to re-enter my phone number and accept the terms every time I open the app now. Not sure where the disconnect is. But this "update" is a flop.
Don't waste your time. 1/5
I have been a user since March and never won anything. I opened up the app a few days ago and my entire account had been deleted and since then, the app continues to make me resign up every time I open it. Complete waste of time and data. If I could rate it zero stars, I would.
Cant redeem for giftcards anymore and now yall have taken away the report an accident feuture
So over this app, DONT download 1/5
What a waste, 80% of my points go to "sweepstakes" things that I never use. Pointless. I have 10,000 points but only 2,000 of them count toward a gift card. I've been trying to get a $5 gift card for many months and once I do, this app will be deleted and never redownloaded. Pointless.
Not as advertised 1/5
The app says you can earn points to earn gift cards but your points never increase. I've been sitting at 3,500 for over 6 months and we drive a lot with soccer tournaments and family vacations. I don't want to enter sweepstakes cause it drains your points towards gift cards, as well. You can never earn a gift card, which is disappointing. I told all my family to delete the app.
I still use it but it's pointless 1/5
I don't know why they took away earning points toward gift cards. They make it now where it's impossible to earn points to get gift cards. They have it set at a 1000 points for five dollar gift cards. You use to get to choose to use it toward gift cards or sweepstakes. Now they split where you get a couple points here and there for gift cards and the rest is in sweepstakes (that you never ever win). I think it's bull because they "say" they have a website where you can see the winners but it doesn't load or doesn't work. Until I actually win something, I'm thinking this is a bunch of lies.
They need to bring back points for gift cards. Especially for uber drivers.
I don't recommend until they straighten their s*** out. 👎🏻
Garbage and cheats you out of miles anyway 1/5
I've had enough of this POS app. Last weekend I had to go from Los Angeles to Las Vegas for a trade show and all the miles driven in between magically disappeared. It only recorded the morning trip that I went from home to office and then magically the next trip recorded was already in Vegas. Not only this app uses your data it also drains the battery with the location gps constantly on. It used to be decent where you can earn $5 gift cards, now it is pure garbage with the points for lottery you will never win.
Horrible app 1/5
This app was good until the new revised version. Now, I've had to request my rewards three times. Now, they are putting a redeem time line... why, I did my part, I should be able to redeem when I'm ready. Wast of time app, all you are doing is providing them with your personal information and driving habit to they can sell to the highest bidder and law enforcement. Decline, find a different app.
Insurance claim 1/5
Used to be a decent app, but I filed a insurance claim for a $250 gift card over 3 months ago, it qualified for all points to receive the cash card, and I've yet to see any of it, I've emailed and haven't been emailed back, sad sad times!! I've driven over 46,000 miles with this thing and they won't even pay up for a claim, BRING BACK THE GIFT CARDS!! I have 65,000 points to spend!
Great app 5/5
I won $1000 amazon gift card. There is no reason for the negative reviews. The app does what it says it does. And it's free. If you're ok with them tracking your driving then get the app. If you aren't, don't get the app. And I don't understand how it's a waste of time like these other reviews say. You don't have to do anything but click enter sweepstakes..
I agree with every previous reviewer 1/5
This app is awful. They use your information and don't give you anything in return. When you contact customer service about any issue you get the same stock answers. It's garbage. Don't waste your time.
HORRIBLE APP 1/5
By LITTLE WAYCROSS
Please don't waste your time with this app. It's completely a waste of time and no one ever wins the sweepstakes. When you use to get gift cards the app was so much better. If I could rate it less than one star I would.
At one point it was a great app now it completely useless!!! Bring back the gift cards but until then deleted app
Don't bother 1/5
Used to be cool when you could actually earn tickets towards gift cards. Now they changed it to where you earn more towards raffles than towards the gift cards. I've been sitting at about 2000 tickets since the update. And they update so often if you don't have automatic updates you lose out on trips. I lost a weeks worth of trips because they updated and I had no idea. I held on to see if maybe it would change but it's been longer than I can remember. Deleting this app after I finish this review. Don't bother taking up space on your phone with this. Most of us would give it 0 stars if we could.
DON'T DOWNLOAD - BAIT & SWITCH 1/5
By Tom McElvy
This app seemed to be a great one - at least for the first month I had it. I installed it because it allowed us to earn gift crads for the miles we drove (translate: We pay you for your driving data). Now, they have changed, and are now offering only "chances to win sweepstakes" (Translate: Give us your data and you MIGHT get something).
Less than 2 months in, and they are already screwing us. After they made the change, I got ONE $10 Amazon card with the points earned before the change to sweepstakes, then deleted the app.
This is exactly the kind of thing that RIDE, an app that closed up last year, pulled. I guess these companies think we are stupid. Yep, I'm stupid enough that I deleted the app and will not load it again. Same with the other 26 people I referred to the app.
These cons jobs need to be deleted from the App Store IMMEDIATELY!
Not Worth It 1/5
This app used to be good, but then they changed it. Now they use your data for free. You basically get nothing back, except for sweepstakes entries. I tried it for six months after the change, but then deleted it. I have better uses for my data. Don't even bother with this.