Doesn't open 1/5
Since the last update the app won't open anymore
From a business owners stand point this is one of the worst things you can pay for! Do not pay this company a dime!
As an update to this review I have Bering trying to cancel my subscription with them for a few weeks after giving them notice 2 months ago! They just charged me again today! This is an awful, thieving company! Do not use this company! They are liars and Crooks!
Basic Functions Work, I have suggestions... 4/5
I use the app regularly to search and book traditional (not heated or hot) hatha classes, & here is my feedback.
Booking a class and checking the status of my accounts at the various studios I patronize is a snap. I have 2 or 3 local studios in my Favorites, the app effortlessly shows me the classes on offer today, tomorrow, etc at all my Favorites. Yay!
It's a little more convoluted when I travel. If I'm on a week-long business trip in another area, I have to delete my usual Favorites and add in local favorites in order to see a schedule of doable classes. It would be great to be able to have different lists of Favorites for different purposes.
I have a favorite instructor who doesn't teach a regular class. The only way to find the classes she substitutes is to read through the entire schedule. A search function or the capability to see a schedule filtered/organized by instructor would be great. Even better would be an alert when my favorite instructor is added to the schedule.
Thanks for your consideration!
Great app, but Fitbit sync doesn't work? 4/5
By Stylin' CPA
I tried to sync my Fitbit but every time I hit the "Connect Fitbit" button in Settings, nothing happens...this glitch should be fixed ASAP as this is a great functionality to have!
If you travel a lot, you will love it! 5/5
I've been traveling the US full time for the past 6 years and frequently in a different city and state. This is my go to ap to find the kind of studio and work out that fits my needs. I love the ease of finding the schedule and where each studio is in relation to where Iam. It also lets me save my favorite Studios so when I end up back to a city I can easily remember which one I was at before!
Just okay 2/5
Connecting to Fitbit won't work and I scheduled a Pilates class only to be told that I can't book online. What??? Then why is it an option for that place of business? And I never got reimbursed. But good for the one yoga studio I did find through the app. Fix the Fitbit syncing and I'll give more stars.
Beach Belly Yoga! 5/5
I love my Yin Toga class with Monica! She is an excellent teacher motivator and a inspiration. I believe she genuinely cares for us to make sure we are getting the most out our practice and that she has a soul of compassion for yoga!! I look forward to each Friday when I can take this class!!!
Apple Watch 4/5
I love the app! I book all my classes from it. One recommendation is make it compatible with the Apple Watch. I wear my watch every class and yet I can't track it in the app.
Can't even login to this dumb app 1/5
Doesn't include the time of the class in sharing n not great in calendaring 4/5
I like this app but it's annoying when a) it dies show on my calendar when I request n b) it foes show the time of class when I share. And sometimes when I go to yoga, I'm checked in n sometimes I am not!
And there's no place on App for feedback :)
Does not work 1/5
For some reason the app has not been working well. Many of the businesses I have saved it cannot pull up. Also the search functionality isn't working. It breaks too often.
Default pass option? 3/5
By Leah Bog 89
I have two passes at one studio, an unlimited and a 5 class pack. Sometimes I need to pause my unlimited and use my 5 class pack, but no matter what, I can't use my unlimited pass even with the 5 passes. Is there a way to make a pass "default" on your account. It's very frustrating for myself and for the studio owner, since she has to retroactively change me every time.
Won't Sync 2/5
I am unable to schedule my OrangeTheory workouts thru app. I have tried signing out and signing back in. I then tried uninstalling and reinstalling the app, that didn't work either. The one thing I need this app for doesn't even work properly. Its frustrating...
App not working 1/5
By GAMERATER 0000000001
Called customer service 2x, spent 45 min the 2nd time on the phone trying to resolve problem w very untechnical "tech". Finally told her I did not have any more time to waste on the phone or she would have kept me on longer!! Not able to see class pkg I purchased so cannot book classes thru app. Also, app does not complete the email verification process they tell you to do. They issued a work order to fix issue, was told I would be contacted when fixed. No sense of urgency. Ridiculous!
Won't sync 1/5
I've tried more than a dozen times to get the app to sync to my account but it won't do it. Everything shows up on the website, but the app doesn't connect even though I use the same name, email address, and login.
Favorite Wellness App 5/5
I use MINDBODY everyday- from scheduling daily workout classes to researching local fitness and wellness centers. The interface is so simple and clean and makes scheduling classes so easy. I would 100% recommend to any fitness lover looking to organize their workout schedule or business hoping to boost clientele.
Pretty good! 4/5
I love being able to book appointments/classes easily with this app as well as rate them. Make the app be able to link up with Apple Watches, and it will be perfect!!
It could be so useful 1/5
This app bums me out completely. When I saw there was a Mindbody app I figured I could use it to see what classes were upcoming in all the various fitness/yoga studios I frequent that use the MB booking system all at once by time slot. I really don't think that is an unusual user scenario. Seems pretty basic since MB has all that data already. I figured going to "Schedule" in the lower nav would work but I get "upcoming > view businesses". I select "yoga" and instead of a list of upcoming classes for say the next few hours I have to click on each studio to figure out what's what. I would also like to do this in a location other than I am at. Like, I know I travel to LA tomorrow for work and I'm done at 6pm and want to catch a class right after that time in the area near my work. So I'd like to enter the city or zip and see all classes listed from now through whenever in every single MB studio. Please please please add this functionality and you will have a bunch of happy users booking lots of classes!
Not work and soo bad app 1/5
Friend, It's really bad app because no work it app !!! All friends and family no use this app 😩
Do not get this app 1/5
You cannot delete your account. I need to use my email for my orange theory app and cannot do so because the email is attached to this account and there is no way to get rid of this account.
Improved technical support! 4/5
For some reason, the app started giving me an error message when I would try to rate a class in the History tab. I've deleted and reinstalled, restarted the phone, what the error message persisted. After a few days, the issue was fixed! I'm back to loving my app.
Great service 5/5
Thank you very much
Can't connect OTF HR monitor 2/5
Why does OTF use this app if it doesn't support the heart rate monitor?
Don't bother 1/5
By Boobi Boo
Does not work well anymore - used to. Searching unavailable, logins unavailable, forgets favorites.
Deleted it and won't use again. Just find business and sign up from their site directly.
Great idea but needs more work 1/5
I was using it and worked ok , suddenly all the favorites and history was gone. Very inconvenient at the end. Great idea but needs more research/work done
Great so far, expecting even more in the future 4/5
Great and easy to use, hoping for iWatch integration soon!
The Worst 1/5
Perhaps the worst app ever- for consumers and businesses. Novel idea but a hot mess. I hope someone launches another version of this.
App doesn't work most of the time and I often can't login. Today I tried to book a hair appointment 6/29/17) and it reads "Search is currently available " ???
I've also worked with it on the backend for a yoga studio and we had problems all the time. When you call you sit on hold (wait) for 45-90 min. I've spoken to yoga instructors that have had the same experience.
Does not work to schedule classes with Yogaworks 1/5
This app worked fine when I had a two week trial with Yogaworks. But after I switched to a monthly membership, it no longer shows me any classes for Yogaworks locations, and I cannot book them. I've been sending multiple emails back and forth with support, and they keep telling me to delete and reinstall the app. That hasn't fixed the issue. It's been almost a week of useless support, and the problem still isn't resolved. I've just deleted off my phone because it's a piece of junk.
New Updates 2/5
I use mobile app exclusively so here's the bugs in the new version:
1. Credit card expiration for transactions starts at 6-12 so you can't choose 1-5 months. Makes it useless.
2. Because iPhone 7 has no headphone port, the dongle or Credit card slide doesn't work. A picture would be a great option.
3. When you try to communicate client thru text or email, the send button isn't active so it's useless.
Explore functionality 1/5
I've tried to use the explore option for a week, and every time it tell me it's unavailable. Please fix this!
Great app 5/5
Performance is Poor 1/5
This app doesn't work at all. Login plain doesn't work. Says I don't have an account then when I try and create an account it says ones already created with that email. Send Password reset to email and reset but when I try and use the new password it says password is incorrect. Complete garbage. Their database references obviously don't update. Poor management of user accounts means poor security of user information. Stay away.
By Kghsnh vh
Waited 1 hour after multiple failed login attempts. The Mindbody app did not reset and customer service has not replied to my email request for assistance nor have they answered my phone. Needless to say I missed my exercise registration opportunity. The Mindbody app does not work for me.
One stop shop! 5/5
This app is a one stop shop for me. It just happen that my favorite yoga studio uses this platform and the special fitness events I go to use this app so for me it's all in one place. I can see schedules, pay through the app, add to my cal, rate the studios and classes, book wellness items like massages and everything from one place. This app gets two thumbs up from me!
My favorite app 5/5
By Literally all taken
Amazing! Easy to use, great way to find new studios in your area. My favorite part is that the app has waivers to sign for the location you want to go so they will already have all your information at the front desk when you get there. I use mindbody all the time and I'm never disappointed!!
Need ability to actually filter 3/5
It's pointless trying to "explore" for yoga because I get tons of strange "fitness-x" items showing up - at Petco?? At that point it's better to just Google or Yelp places and then sign up for classes through this app.
I do however really like the calendar integration.
Had nothing with problems with this app: even with updating & reinstalling.
Can't book classes, I call studio: no one calls back or answers. Can't access my account online & can only go into studio to see if a spot is free. I have no access to through this app & studio doesn't know how to fix problem. No Bueno!!!!!!! Needs major improvements! Try another app for your business.
Love this app 4/5
By Love syfy
Almost all the yoga, Pilates and barre studios use this app in my local area. I love that it holds my cc info. I can sign up for a class while it's still open till day off. I can cancel and let the studios know I am unable to make it during last minute issues. Wish all studios would use this app but life just does not work that way. It also hooks up with my Fitbit so it adds to my tracker no need for extra work.
I hate MINDBODY!! 1/5
I hate it so much that when a studio uses it and I want to sign up for a class...I often opt to not go, or I call the studio directly. I hate this app bc it constantly locks me out no matter how many times I update my password. I also have to use it to check my payroll and there again: constant headache. What is your problem people?
Love this App!!!!!! 5/5
By precious 620
Easy to use love the reminders and keeps track of my Fitbit stats.
Love the app! 4/5
The app is easy to use and easy to schedule classes. I love that I can find classes near me, see a schedule, pay for a class and plan accordingly. I've allowed it to synch with my calendar and now my GPS, which is synced with my calendar, tells me when it's time to leave for my class. It's amazing! I wish more fitness studios/gyms used this. I don't need to carry cash with me! Integration with studio/gym's websites need work. It takes too long to load on a website but the app is great.
Totally unreliable...still! 1/5
Wrote original review a year ago(below)....still so buggy....constantly issues with login and password. Now when I don't have issues with that, they have incorporated more questions before booking. So much for quick and easy. My gym still hates it too but is stuck with MB. One of those co.'s that if you try them, you're stuck with them.
When it works, it's great, but it rarely functions properly. MB is the buggiest app I've ever had to use. I hate it, and my gym hates it. The positive is it's stupid easy to use and looks great. Too bad it's usually not working!!!
I have absolutely no problem at all logging in on the desktop platform on my laptop but this app simply refuses to accept my password. Useless.
No use except for scheduling classes 2/5
This app is no use as a I have an iwatch and it has no interface to iwatch data.. however it has interface for Fitbit.. such a shame not to provide access to the data while available as App to download on iOS platform
Love it 5/5
Super easy to use! Cool interface! Works like a clock!
Super easy to use 5/5
I really enjoy the MINDBODY app! I couldn't believe how easy it was to navigate and use while on the go! It's so easy for me to sign up for classes and if I'm not able to make it, so easy to take myself off the list.
By Pranav Arora
Absolute trash. Glitchy for both customers and business owners. They are great at sales schemes but bad at caring about people and delivering a good product
Love it! 5/5
Great app! So convenient.
I try to log in and it says my email and password do not match. Pretty weird because they seem to match in browser.
Very helpful 5/5
By Christina mutt
Signing up is easy and smooth. Very helpful