So Many Issues! 1/5
It’s very frustrating that a lot of gyms and yoga studios are using this app. I’ve had constant issues with that connecting to Orange theory and nobody can figure out how to fix anything. It says I have multiple accounts and nothing is interconnected. If one Studio messes up your email or your name forget it you’re basically creating multiple accounts for the same person. I wish they would figure out a way to just have one updated account in MINDBODY where every other app connects to and you don’t have to have multiple logins for every gym or every app. If they fixed the connectivity and account syncing issues it’s a great concept. However I hate that I’m bound to it based on studios.
I love this app. Everything I search for is now in one location, I can easily book, cancel, schedule and even post about appointments and classes. The color scheme isn’t overbearing.
Not Reliable at All! 1/5
Crashes all the time! So frustrating.
What a waste 2/5
The color is not user friendly for eyes at all. Scheduling a class is fine; however, I am not able to add the class to Google calendar. I am constantly asked for feedback after I attended a class.
MINDBODY is 10/10 5/5
I use this app on a daily basis. If you don’t have it to connect with your local favorite wellness businesses, what are you doing?
Awesome way to schedule classes without the hassle of having to call anywhere or stop by. Love it. ❤️
Also writing a review because you don’t like the colors of an app is absolutely ridiculous. (Christopher, on your absurd review)
Never works the way it should 1/5
I can't log in. I can't view my schedule. This app never works the way it should and has become and obstacle in reaching my fitness goals. It makes my mind crazy and my body stressed. Hundreds of dollars in classes and I can't even remember when they are. I make sure the app is up to date and uninstall it and reinstall it all the time. Such a let down.
Love it!! 5/5
By Pia's mommy
I love this app, it is convenient and super easy to use. All my classes are right there and I love that it adds to my calendar. I also love that it was asking me how I felt about the classes and Instructors after every class..doesn’t seem to do that anymore which is a bummer but it helps me with other classes getting that personal insight. I think most places should use something like this or this app lol!!! It’s Awesome and I love it!!
Does not work 1/5
For Barre3 in DC it stops working. It will work fine fir a bit and then it will glitch out and say “something went wrong, try again in a few” but I won’t be able to use it fir weeks. It’s the worst. I’ve missed classes bc I can’t access the app.
Cannot log in 1/5
Have deleted and reinstalled yet cannot log in. Keeps saying "cannot authenticate"
So difficult. 2/5
By Cyn sun
This could be sooo good. But it’s not. I have multiple accounts because the email that sends the link to reset my password doesn’t ever make it to my email. I looked at trash and spam and nothing. Now I can’t use it at all except to look up schedules. Then I go to the studio and pay there. It won’t let you delete any accounts. Mess!! NOT USER FRIENDLY!!
Easy to book and cancel 5/5
Love it! Easy to use book and cancel appts. It show up to my calendar as well
Bad upgrade 1/5
Since the update I can no longer sign up for classes
Great for when I travel 5/5
I do hot yoga and I like to do it when I travel for work. I love this app because I am able to find a place in cities I don’t live and sign up for classes. Great app! Keep up the great work. I hope more studios sign up for this. 😊
My passes get wiped out every few days 1/5
I am forced to delete and redownload this app every few days because every few days the app seems to lose the passes I have to various gyms. This is very frustrating and time consuming. I will definitely be mentioning it to my gyms that use this app.
All information gone 1/5
It used to be a very nice app but now all my information has gone. All my passes, history and schedule has all been wipe out. Developer please fix this issue! It really make things inconvenient now. Even if I have bought my new passes but it won’t show in the app. PLEASE FIX
I enjoy using the app. However, the app only allows you to book yourself for a class but sometimes I want to book a guest too but the app does not allow that.
Love the app needs more friend connect 4/5
I love this app and honestly I hate it when gym/yoga businesses don’t use it because it’s so convenient for me.
But.... it would be really nice if there was a connect with friends feature where I can see when and where my friends are going to the gym/Yoga so I can catch up with them without having to ask if they are going everyday...
So frustrating! 1/5
By shana adams
Keeps logging me out. Constantly deleting app and adding it is wearing on my patience.
Will not update 1/5
This app no longer updates on My IPhone 6+
Updates ok on iPad
Getting in shape 5/5
I just started doing 60 minutes Hot Yoga in Granite Bay, in the morning not knowing what I was getting myself into. 😳
After the first week of classes things became easier.
The instructors are very professional and understanding on the new students. I want to thank all the staff.
Great place for Yoga
Locked out not friendly if you visit more than 1 vendor 1/5
I’m locked out and there is no number to call or email or chat. I use multiple vendors (Sky Candy, Orangetheory, Pure Pilates). I can’t book with any of them because you have me locked out. The app works fine if I just use one vendor. But doesn’t that defeat the purpose?? I have searched the internet for help and found none. I plan to let your customers know how dissatisfied I am with MINDBODY.
Used to work well - not anymore 1/5
It used to work well but now I am not able to see my passes on it and when I book classes they don’t show on my schedule. I contacted them several times and they says it’s on the business side but obviously it’s the app as I had 3 different business passes and they all stop work at the same time.
Mind Body please at least admit that you have issues and need to fix the app!
Love this app 5/5
By Mark Wechsler
Extremely convenient way for me to check class schedules and reserve a slot. It lets me bypass the front counter by checking in before I leave the house. Love it!
When it works 2/5
Works great until it doesn't. Their customer support is a black hole in space, you don't want to go there.
So buggy 1/5
I’ve uninstalled and reinstalled so many times! Terribly buggy, doesn’t keep me logged on. Most of the time it doesn’t let me search for anything
Going to sell my trainer to drop this company 1/5
I can’t login to the app, the website works. I try to reset the PW, no email comes through. Call support...no answer. Try to submit a ticket online...not for end users.
I’m going to talk to anyone paying for this service and help them find an alternative.
Need to login every.single.time 2/5
Seriously, it was a good app but every time I’m trying to book a class I need to login again. I mean come on, fix it already!
No longer lets me login 1/5
I've happily used the app for years but after updating to a new phone it won't let me log in. I keep getting a message that my username and password don't match but I can easily login from the desktop site and was able to change my password successfully. I use a password manager, so this isn't just typing the password incorrectly.
Latest update logs me out every day 1/5
Good idea bad implementation 2/5
This app is based on a good idea but has a very messy implementation. Cannot navigate easily, hsve to use same password in the app and your membership accounts for it to know about your membership, even changing password is messy as it asks for different criteria than the first time you signed up for the app
The latest version doesn’t work 1/5
I loved this app before the latest version. Now I can’t get in. The password update doesn’t work. VERY disappointed.
Keeps logging me out 1/5
Have to login every day and re-enable Touch ID. Every single day.
new bugs? 3/5
The app keeps logging me out. It only started happening after downloading the new ios
Push notifications 4/5
By Tooty tootenstein
It would be great to get push notifications for changes to classes i.e: if I’m waitlisted and get into the class, rather than notification via email. (Usually my emails don’t get pushed fast enough and I won’t receive emails from 10am until 4pm, etc) Would have missed the class completely had I not randomly checked my email 1 hour before.
Love it! 5/5
Book and save your favorite spots, find deals around you at home or traveling... it's just great!
Has potential, but way too intrusive. Not worth using now. 1/5
By Christofer Williams
What a mess of an app.
The concept is fine, but I won't be using the app because:
1) these colors are hideously bright and clash with each other enough to make reading difficult. They give me a headache when I try to use the app for more than a few seconds.
2) What's with all the wasted white space? It's pointless to view a schedule when you can only see a few classes at a time and the whole screen is wasted with enormous and pointless icons. More functionality. Less attempt at being cool.
3) It bugs you CONSTANTLY for feedback. Honestly, it asked me to rate it within a minute of having installed it. I clicked "later". Later turned out to be five minutes later. I'm now rating it after having been asked to rate it three times.
4) It also bugs you constantly to make suggestions. I had difficulty even booking a class at my regular yoga place because it kept trying to recommend other studios to me. I'm not sure my home yoga studio will be thrilled to hear that.
Additionally, this requires you to create a login in addition to the one you use on the website already. It's a minor inconvenience, but it proved indicative of their overall inability to construct a quality app.
Keeps logging me out 2/5
I have used this app on and off for years. More than any other app I can think of, this one can’t seem to stay logged in. (Not counting apps with intentionally limited access like banking apps.) Yet again, this morning it’s logged me out. I wish my gym would use something else so I wouldn’t have to keep fixing this.
Basic Function 4/5
I use the app to Book my crossfit classes. The app is user friendly!
MINDBODY for peace of mind 5/5
I love having this app to have all my fav fitness homes all in one place! I can check schedules, book and cancel with convenience. I can even buy passes
App does not sync 1/5
I cannot get my verification email even after trying all suggestions in the self-help category. Will delete.
Doesn't open 1/5
Since the last update the app won't open anymore
From a business owners stand point this is one of the worst things you can pay for! Do not pay this company a dime!
As an update to this review I have Bering trying to cancel my subscription with them for a few weeks after giving them notice 2 months ago! They just charged me again today! This is an awful, thieving company! Do not use this company! They are liars and Crooks!
Basic Functions Work, I have suggestions... 4/5
I use the app regularly to search and book traditional (not heated or hot) hatha classes, & here is my feedback.
Booking a class and checking the status of my accounts at the various studios I patronize is a snap. I have 2 or 3 local studios in my Favorites, the app effortlessly shows me the classes on offer today, tomorrow, etc at all my Favorites. Yay!
It's a little more convoluted when I travel. If I'm on a week-long business trip in another area, I have to delete my usual Favorites and add in local favorites in order to see a schedule of doable classes. It would be great to be able to have different lists of Favorites for different purposes.
I have a favorite instructor who doesn't teach a regular class. The only way to find the classes she substitutes is to read through the entire schedule. A search function or the capability to see a schedule filtered/organized by instructor would be great. Even better would be an alert when my favorite instructor is added to the schedule.
Thanks for your consideration!
Great app, but Fitbit sync doesn't work? 4/5
By Stylin' CPA
I tried to sync my Fitbit but every time I hit the "Connect Fitbit" button in Settings, nothing happens...this glitch should be fixed ASAP as this is a great functionality to have!
If you travel a lot, you will love it! 5/5
I've been traveling the US full time for the past 6 years and frequently in a different city and state. This is my go to ap to find the kind of studio and work out that fits my needs. I love the ease of finding the schedule and where each studio is in relation to where Iam. It also lets me save my favorite Studios so when I end up back to a city I can easily remember which one I was at before!
Just okay 2/5
Connecting to Fitbit won't work and I scheduled a Pilates class only to be told that I can't book online. What??? Then why is it an option for that place of business? And I never got reimbursed. But good for the one yoga studio I did find through the app. Fix the Fitbit syncing and I'll give more stars.
Beach Belly Yoga! 5/5
I love my Yin Toga class with Monica! She is an excellent teacher motivator and a inspiration. I believe she genuinely cares for us to make sure we are getting the most out our practice and that she has a soul of compassion for yoga!! I look forward to each Friday when I can take this class!!!
Apple Watch 4/5
I love the app! I book all my classes from it. One recommendation is make it compatible with the Apple Watch. I wear my watch every class and yet I can't track it in the app.
Can't even login to this dumb app 1/5