When it works 2/5
Works great until it doesn't. Their customer support is a black hole in space, you don't want to go there.
So buggy 1/5
I’ve uninstalled and reinstalled so many times! Terribly buggy, doesn’t keep me logged on. Most of the time it doesn’t let me search for anything
Going to sell my trainer to drop this company 1/5
I can’t login to the app, the website works. I try to reset the PW, no email comes through. Call support...no answer. Try to submit a ticket online...not for end users.
I’m going to talk to anyone paying for this service and help them find an alternative.
Need to login every.single.time 2/5
Seriously, it was a good app but every time I’m trying to book a class I need to login again. I mean come on, fix it already!
No longer lets me login 1/5
I've happily used the app for years but after updating to a new phone it won't let me log in. I keep getting a message that my username and password don't match but I can easily login from the desktop site and was able to change my password successfully. I use a password manager, so this isn't just typing the password incorrectly.
Latest update logs me out every day 1/5
Good idea bad implementation 2/5
This app is based on a good idea but has a very messy implementation. Cannot navigate easily, hsve to use same password in the app and your membership accounts for it to know about your membership, even changing password is messy as it asks for different criteria than the first time you signed up for the app
The latest version doesn’t work 1/5
I loved this app before the latest version. Now I can’t get in. The password update doesn’t work. VERY disappointed.
Keeps logging me out 1/5
Have to login every day and re-enable Touch ID. Every single day.
new bugs? 3/5
The app keeps logging me out. It only started happening after downloading the new ios
Push notifications 4/5
By Tooty tootenstein
It would be great to get push notifications for changes to classes i.e: if I’m waitlisted and get into the class, rather than notification via email. (Usually my emails don’t get pushed fast enough and I won’t receive emails from 10am until 4pm, etc) Would have missed the class completely had I not randomly checked my email 1 hour before.
Love it! 5/5
Book and save your favorite spots, find deals around you at home or traveling... it's just great!
Has potential, but way too intrusive. Not worth using now. 1/5
By Christofer Williams
What a mess of an app.
The concept is fine, but I won't be using the app because:
1) these colors are hideously bright and clash with each other enough to make reading difficult. They give me a headache when I try to use the app for more than a few seconds.
2) What's with all the wasted white space? It's pointless to view a schedule when you can only see a few classes at a time and the whole screen is wasted with enormous and pointless icons. More functionality. Less attempt at being cool.
3) It bugs you CONSTANTLY for feedback. Honestly, it asked me to rate it within a minute of having installed it. I clicked "later". Later turned out to be five minutes later. I'm now rating it after having been asked to rate it three times.
4) It also bugs you constantly to make suggestions. I had difficulty even booking a class at my regular yoga place because it kept trying to recommend other studios to me. I'm not sure my home yoga studio will be thrilled to hear that.
Additionally, this requires you to create a login in addition to the one you use on the website already. It's a minor inconvenience, but it proved indicative of their overall inability to construct a quality app.
Keeps logging me out 2/5
I have used this app on and off for years. More than any other app I can think of, this one can’t seem to stay logged in. (Not counting apps with intentionally limited access like banking apps.) Yet again, this morning it’s logged me out. I wish my gym would use something else so I wouldn’t have to keep fixing this.
Basic Function 4/5
I use the app to Book my crossfit classes. The app is user friendly!
MINDBODY for peace of mind 5/5
I love having this app to have all my fav fitness homes all in one place! I can check schedules, book and cancel with convenience. I can even buy passes
App does not sync 1/5
I cannot get my verification email even after trying all suggestions in the self-help category. Will delete.
Doesn't open 1/5
Since the last update the app won't open anymore
From a business owners stand point this is one of the worst things you can pay for! Do not pay this company a dime!
As an update to this review I have Bering trying to cancel my subscription with them for a few weeks after giving them notice 2 months ago! They just charged me again today! This is an awful, thieving company! Do not use this company! They are liars and Crooks!
Basic Functions Work, I have suggestions... 4/5
I use the app regularly to search and book traditional (not heated or hot) hatha classes, & here is my feedback.
Booking a class and checking the status of my accounts at the various studios I patronize is a snap. I have 2 or 3 local studios in my Favorites, the app effortlessly shows me the classes on offer today, tomorrow, etc at all my Favorites. Yay!
It's a little more convoluted when I travel. If I'm on a week-long business trip in another area, I have to delete my usual Favorites and add in local favorites in order to see a schedule of doable classes. It would be great to be able to have different lists of Favorites for different purposes.
I have a favorite instructor who doesn't teach a regular class. The only way to find the classes she substitutes is to read through the entire schedule. A search function or the capability to see a schedule filtered/organized by instructor would be great. Even better would be an alert when my favorite instructor is added to the schedule.
Thanks for your consideration!
Great app, but Fitbit sync doesn't work? 4/5
By Stylin' CPA
I tried to sync my Fitbit but every time I hit the "Connect Fitbit" button in Settings, nothing happens...this glitch should be fixed ASAP as this is a great functionality to have!
If you travel a lot, you will love it! 5/5
I've been traveling the US full time for the past 6 years and frequently in a different city and state. This is my go to ap to find the kind of studio and work out that fits my needs. I love the ease of finding the schedule and where each studio is in relation to where Iam. It also lets me save my favorite Studios so when I end up back to a city I can easily remember which one I was at before!
Just okay 2/5
Connecting to Fitbit won't work and I scheduled a Pilates class only to be told that I can't book online. What??? Then why is it an option for that place of business? And I never got reimbursed. But good for the one yoga studio I did find through the app. Fix the Fitbit syncing and I'll give more stars.
Beach Belly Yoga! 5/5
I love my Yin Toga class with Monica! She is an excellent teacher motivator and a inspiration. I believe she genuinely cares for us to make sure we are getting the most out our practice and that she has a soul of compassion for yoga!! I look forward to each Friday when I can take this class!!!
Apple Watch 4/5
I love the app! I book all my classes from it. One recommendation is make it compatible with the Apple Watch. I wear my watch every class and yet I can't track it in the app.
Can't even login to this dumb app 1/5
Doesn't include the time of the class in sharing n not great in calendaring 4/5
I like this app but it's annoying when a) it dies show on my calendar when I request n b) it foes show the time of class when I share. And sometimes when I go to yoga, I'm checked in n sometimes I am not!
And there's no place on App for feedback :)
Does not work 1/5
For some reason the app has not been working well. Many of the businesses I have saved it cannot pull up. Also the search functionality isn't working. It breaks too often.
Default pass option? 3/5
By Leah Bog 89
I have two passes at one studio, an unlimited and a 5 class pack. Sometimes I need to pause my unlimited and use my 5 class pack, but no matter what, I can't use my unlimited pass even with the 5 passes. Is there a way to make a pass "default" on your account. It's very frustrating for myself and for the studio owner, since she has to retroactively change me every time.
Won't Sync 2/5
I am unable to schedule my OrangeTheory workouts thru app. I have tried signing out and signing back in. I then tried uninstalling and reinstalling the app, that didn't work either. The one thing I need this app for doesn't even work properly. Its frustrating...
App not working 1/5
By GAMERATER 0000000001
Called customer service 2x, spent 45 min the 2nd time on the phone trying to resolve problem w very untechnical "tech". Finally told her I did not have any more time to waste on the phone or she would have kept me on longer!! Not able to see class pkg I purchased so cannot book classes thru app. Also, app does not complete the email verification process they tell you to do. They issued a work order to fix issue, was told I would be contacted when fixed. No sense of urgency. Ridiculous!
Won't sync 1/5
I've tried more than a dozen times to get the app to sync to my account but it won't do it. Everything shows up on the website, but the app doesn't connect even though I use the same name, email address, and login.
Favorite Wellness App 5/5
I use MINDBODY everyday- from scheduling daily workout classes to researching local fitness and wellness centers. The interface is so simple and clean and makes scheduling classes so easy. I would 100% recommend to any fitness lover looking to organize their workout schedule or business hoping to boost clientele.
Pretty good! 4/5
I love being able to book appointments/classes easily with this app as well as rate them. Make the app be able to link up with Apple Watches, and it will be perfect!!
It could be so useful 1/5
This app bums me out completely. When I saw there was a Mindbody app I figured I could use it to see what classes were upcoming in all the various fitness/yoga studios I frequent that use the MB booking system all at once by time slot. I really don't think that is an unusual user scenario. Seems pretty basic since MB has all that data already. I figured going to "Schedule" in the lower nav would work but I get "upcoming > view businesses". I select "yoga" and instead of a list of upcoming classes for say the next few hours I have to click on each studio to figure out what's what. I would also like to do this in a location other than I am at. Like, I know I travel to LA tomorrow for work and I'm done at 6pm and want to catch a class right after that time in the area near my work. So I'd like to enter the city or zip and see all classes listed from now through whenever in every single MB studio. Please please please add this functionality and you will have a bunch of happy users booking lots of classes!
Not work and soo bad app 1/5
Friend, It's really bad app because no work it app !!! All friends and family no use this app 😩
Do not get this app 1/5
You cannot delete your account. I need to use my email for my orange theory app and cannot do so because the email is attached to this account and there is no way to get rid of this account.
Improved technical support! 4/5
For some reason, the app started giving me an error message when I would try to rate a class in the History tab. I've deleted and reinstalled, restarted the phone, what the error message persisted. After a few days, the issue was fixed! I'm back to loving my app.
Great service 5/5
Thank you very much
Can't connect OTF HR monitor 2/5
Why does OTF use this app if it doesn't support the heart rate monitor?
Don't bother 1/5
By Boobi Boo
Does not work well anymore - used to. Searching unavailable, logins unavailable, forgets favorites.
Deleted it and won't use again. Just find business and sign up from their site directly.
Great idea but needs more work 1/5
I was using it and worked ok , suddenly all the favorites and history was gone. Very inconvenient at the end. Great idea but needs more research/work done
Great so far, expecting even more in the future 4/5
Great and easy to use, hoping for iWatch integration soon!
The Worst 1/5
Perhaps the worst app ever- for consumers and businesses. Novel idea but a hot mess. I hope someone launches another version of this.
App doesn't work most of the time and I often can't login. Today I tried to book a hair appointment 6/29/17) and it reads "Search is currently available " ???
I've also worked with it on the backend for a yoga studio and we had problems all the time. When you call you sit on hold (wait) for 45-90 min. I've spoken to yoga instructors that have had the same experience.
Does not work to schedule classes with Yogaworks 1/5
This app worked fine when I had a two week trial with Yogaworks. But after I switched to a monthly membership, it no longer shows me any classes for Yogaworks locations, and I cannot book them. I've been sending multiple emails back and forth with support, and they keep telling me to delete and reinstall the app. That hasn't fixed the issue. It's been almost a week of useless support, and the problem still isn't resolved. I've just deleted off my phone because it's a piece of junk.
New Updates 2/5
I use mobile app exclusively so here's the bugs in the new version:
1. Credit card expiration for transactions starts at 6-12 so you can't choose 1-5 months. Makes it useless.
2. Because iPhone 7 has no headphone port, the dongle or Credit card slide doesn't work. A picture would be a great option.
3. When you try to communicate client thru text or email, the send button isn't active so it's useless.
Explore functionality 1/5
I've tried to use the explore option for a week, and every time it tell me it's unavailable. Please fix this!
Great app 5/5
Performance is Poor 1/5
This app doesn't work at all. Login plain doesn't work. Says I don't have an account then when I try and create an account it says ones already created with that email. Send Password reset to email and reset but when I try and use the new password it says password is incorrect. Complete garbage. Their database references obviously don't update. Poor management of user accounts means poor security of user information. Stay away.
By Kghsnh vh
Waited 1 hour after multiple failed login attempts. The Mindbody app did not reset and customer service has not replied to my email request for assistance nor have they answered my phone. Needless to say I missed my exercise registration opportunity. The Mindbody app does not work for me.