Best App Ever 5/5
Get it get it get it. I went through immigration in 1 minute!
Port Everglades 1/5
Filled in all the information and then they were not using mobile pass today and wanted our passports and no mobile pass. For today, it was a waste of time.
Quickest Departure! 5/5
Loved using Mobile passport today when we departed the Harmony of the Seas at Port Everglades! Definitely an improvement!
Works fine even in socialist San Francisco 5/5
This App is great and I can only recommend it. It didn’t use to work after the introduction because the SFO Airport along with their Comrades in City Hall made the App useless by slowing down the process - which did not make sense. Now all his fine.
So fast!!! Took less then 1 minuet to get through customs!!!
By Elektra 222
An absolutely awesome app. A cinch to use I couldn’t believe that by using it I skipped about 200 people in line and got through passport control in Newark in about 10 min. Unbelievable. Even faster than global entry.
Couldn't make it any easier 5/5
I'm not one to be first to adopt new technology if doesn't seem to make my life any better. In our modern age, new it isn't always better.
For me, it's really not a big deal to stand in what is normally a pretty short line with my little blue form coming back into the country. On my last trip abroad, I decided that this process has been around long enough that I should give it a try. Honestly, I don't know how they could make this any easier. You download the app, go through maybe three simple steps while you are sitting on the plane waiting for them to close the door, and that's it. When your flight lands, you take your phone out of airplane mode and push one button and then get off and go to the really short line. Easy Peesy.
Quick and easy!!!! 5/5
This app is terrific! Easy to use, made the whole customs process bearable.
Great experience 5/5
Came through Fort Lauderdale and I was a breeze. I didn't have to stop and fill anything out! I went right to the customs officers, scanned my phone and I was sent on my way!! Recommended to a friend who's coming through Tuesday...lots of signs promoting the app and no one chose to give it a try...CRAZY!!!
Save a lot of time 5/5
Going over usual process was a pleasure with that app. Save us a lot of time by bypassing usual lines to the machines. Love that app!
Skip the lines! 5/5
I got through customs in less than a minute. It took my sister about 30 minutes to get through without this app.
Skipped the line entirely 5/5
By Andy Ata
Very smooth process
It actually worked! 5/5
Was shocked how easy it was. My friend and I did the process in 30 seconds then basically skipped the entire customs line at JFK. So worth it!
App was great, process at airport unclear 4/5
The app was simpler and faster than filling out forms or using the kiosks. The loss of the Star was not for the app itself, but for the process at the airport. While there are signs for Mobile Pass, it was unclear at EWR which line to get in. Once I found it, I was the only one in and sped right through. Great concept!
Good idea 5/5
Easy to use. Need to have people that work in the airport aware of this new system.
Awesome app 5/5
Downloaded the app while taxing to my gate today and boom off the plane and right through customs with my receipt.
Excellent! For a family of four easier than Global Entry.
Fast and easy 5/5
Very quick and easy to use. And also simple to set up for the first time.
Mobile pass Tops 5/5
This app was amazing! I used it for my mom, dad, and myself and did not stand in a long line we went through before any other passengers. It was great after traveling on a long flight from Paris. Anything to make traveling easier. Great app!!
Excellent app - first time used 5/5
Had a great first time experience using the mobile pass app and loved it!
Will highly recommend to my traveling friends. Makes re-entering the US easy!
No waiting! 5/5
We just went right through! Definitely worth the download!!
LOVE IT 5/5
This app seriously makes reentering the country so fast and easy! I've gone through border control in less than a minute both times I've used it!
Mobile Pass Great App 5/5
Skipped the line and breezed thru customs at LAX!
Fast way getting through customs 5/5
Just used it at LAX today coming Bank from Asia. Easy to use. Clearly marked signs on where to go. Dedicated customs line. Took me under 3 minutes to zip through while others waited in lines.
Works like a charm 5/5
Customs’ best kept secret. I even hesitate reviewing this, lest too many folks join and the lines get longer. App itself is simple, intuitive, and functional.
So glad that this app exists. I get through immigration and customs quickly. Thanks!
Great app 5/5
Easy to use and add info. No line at Logan. Highly recommended.
Don’t download. I want these short lines forever! 5/5
Extremely easy to use. Saves on paperwork. Simplified customs.
Excellent app. Very effective
Good app, poor airport execution. 5/5
Overall, app was fine. Only issue is that max-brightness is retained even after moving away from the receipt screen.
Also, using this at EWR is pointless. There are only two lines available and this actually took longer than going through the regular line. If you are going to implement this, commit to it and own it. Also, removing the airport signage that says “No cell phone use” would be smart as well.
Super fast 5/5
Faster than global entry for me at JFK. Impressive how well it works.
The Best 5/5
Quickest way thru customs
Effortlessly easy 5/5
By Satisfied .. For now
Same process as usual but much faster because less people know about it. It’s efficient, less paper waste. Keep it that way
Best app ever!! 5/5
By Ms. AC
I was through customs in 5 mins
Constantly fails to connect 2/5
The last three trips into airports that support this app have been nothing but problems. Either it timed out, gave an error stating that the cbp couldn't process the request or maximum attempts we're met and I'd have to go thru the regular line. Out of fourteen attempts to use this app, it has only worked twice. Reinstalling didn't help.
Couldn’t be easier 5/5
Saved sooo much time. Even faster than global entry!!!
First timer 5/5
By firsr time
Fast and great use. Just not popular but definitely a plus. Glad not many people use it so the line is shorter.just not popular when exit off baggage claim since people are not aware of it everything is on the phone app
What’s the point? 1/5
It’s just another added step to an already long and annoying process of coming back from vacation
Excellent App, significantly cuts time spent at Customs upon re-entry into US after international travel.
Needs one major improvement: despite using Mobile Passport, one still has to fill out the paper version of Customs Form Declaration, which is annoying, redundant and somewhat absurd. Integrate that form in the App and it will become perfect.
Great experience 5/5
It was a breeze. No line to wait
Great app, fast through customs! 5/5
Great app to speed through customs at various ports of entry.
Easy and fast 5/5
Great app to make the customs process so much more efficient. No more filling out paper forms and waiting in long lines!
Amazing time saving app 5/5
We skipped the whole line both at TSA and Customs. It was so cool
Trip made easy! 5/5
I used this app yesterday returning from a quick trip and it was a breeze! Literally filled out the questionnaire while walking the tarmac. Definitely recommend for easy travels.
WOW 😯 5/5
This app is genius! It’s like having global entry without paying for it!
By Mila key
Great it’s like global entry
Super easy to use 5/5
Easy to use and super helpful. Helped me and my partner just breeze right through customs coming back from Mexico. We were the first though. Saved us tons of time!
Essential for travel. 5/5
There is NO reason not to have this app. Saves a ridiculous amount of time at Cudtoms.
No help in MSP 2/5
No dedicated line for mobile pass. Waited in line for a kiosk I didn’t need to use. I would have felt like I was butting the line if I entered the customs area in front of others... with no signage or direction otherwise.
Mobile Passport 5/5
Makes immigration fast and easy!