Best thing ever
Super fast. Bypassed a huge line. 5/5
By Kaweah Kid
No more need for my expensive Global Entry card?
Sailed Through Boston ! 5/5
A brilliant app...period !
Awesome !!! 5/5
By vincents wifey
FAST & EASY. Stand for 30 seconds , scan & go !
Not quite breezy 3/5
It was actually slower than the main line because there was only one person with the scanner, so we watched dozens of people get processed without this app, while we waited and waited.
This will save you a bunch of time and energy!! 5/5
By Boss Green
This app has allowed me to breeze through without the hassle! I will definitely recommend it to others!
Wow... it actually worked! 5/5
By Kiss The Ring
While waiting for the Star Wars like people mover at Dulles to take us to the main terminal for processing through customers, we saw the banner to download the app. I was skeptical. But I had time to kill while waiting so I downloaded the app.
As we moved across the tarmac in the people mover, I filled out the details for both me and my wife. I had entered all the info and received our electronic receipts before stepping off the transport.
We followed the signs for Global Entry and Mobile Passport. I looked around and realized we were standing in a line of maybe 10 people max! We even sped through customs faster than the Global Entry folks. And the line for normal customs had to be a couple hundred easily.
It was the fastest customs processing at Dulles I have ever experienced!
Highly recommended! But don't tell anyone. Otherwise the Mobile Passport lines will begin to grow as others catch on!
Sped through customs 5/5
Very Convenient ... 5/5
No issues during my first use today.
Zipped through customs 5/5
Just showed my phone and skipped all the LONG lines
I almost felt badly using this app! 5/5
I literally walked past 300 people in line today with this app and was out of immigration in under 2 min. I almost felt badly. Almost. I wish I'd known about this before.
So much faster but need signage 4/5
App works great, fast, easy. Confusing part is figuring out which line to go to at the immigrations area. Signs and clarity on the name of the program definitely needed in the airport (JFK T7).
Amazing Speed! 5/5
This was one of those occasions where I felt like a celebrity because of how fast I was able to breeze through the lines. I flew in to JFK from Brussels and even though the airline said "if you're USA passport holder, you don't need to fill out a declaration card" but I knew that was wrong. So I loaded this app and went through the fast questionnaire. When I approached border patrol, there was an empty line for Global Entry program, Military and other government officials and the Mobile Passport. I went to that line..walked strait to border agent with no waiting, he asked a few "nature of business" questions and I was through. (I'm USA citizen btw). As I walked...people with global entry we're still at kiosks entering their data. Amazing. Thank you!!
Seems like VIP service 5/5
I have use this app a few times flying into Atlanta and both times worked like a charm. Today, I flew into Atlanta and the border agent set up a special line for mobile pass users. It took the agent about 10 seconds each to clear us. Too easy. All you do is set up your profile and snap a selfie while your in the plane and the pass is good for 3 hours. Answer a few questions and you're all set. Must have for international travelers.
I've made three major decisions in life that have made a massive positive impact! This was one of them!!!
Never worked 👎 1/5
We could not log on . Tried till it was quicker to go through normal line .
Disappointing but will try next time . ( ATL ) .
( update ) . Second try in ATL .... still no joy . Bunch of staff hanging around , unfortunately they were no help at all .
Used at JFK today, zipped right through immigration in minutes. They have a special line for mobilepass. A must have app for international travelers!!
Government efficiency?! 5/5
I used this for the first time today to get through immigration and customs at O'hare. It took maybe 3 minutes to get through both, maybe less. Completely seamless and efficient, especially compared to the 45 miserable minutes it took to get through outbound immigration in Delhi. The app itself is easy to use and the passport scan feature is nice and worked well. Any chance the developers can work with the DMV?!
Worth your time 5/5
Munich ti Dulles. Passed hundreds of people. Through customs in five minutes. I'm glad I followed all the signs to download.
A great time saver in the Customs line! 5/5
Flying in from the U.K. to Orlando yesterday, I used the app for the first time. The app was great. The only small issue was that Orlando's airport didn't have any signage till the very end of the proper line. But one question to the agent at the crowded entry door, and I was on my way to another area where there was one person in line ahead of me! If only my luggage had been so quick to arrive!!
Super fast. 5/5
Worked amazing for my wife and I. Literally passed 2000+ people waiting in line at LAX
Very fast 5/5
There were at least 100 people waiting in the immigration line and once I downloaded this app and got everything done, I went in to another line that only had 2 people in it. I'm very happy I did the process. The actual immigration process was fast as well. Just scanned my phone for the immigration officer and kept it moving!
Great App 5/5
Awesome app! Zipped through customs at LAX in 5 minutes was done!! Love it!
Get This App 5/5
Do u like standing in lines? Then don't download this app.! It took me less than 5 minutes to pass through customs whilst hundreds of people enviously watched me pass by them like a rockstar! I hope u don't get this so u won't crowd my empty line!
Just got through JFK, with this beautiful app, it worked wonderfully and this was my first ever use. I've traveled internationally on business a lot this year and this definitely makes my essentials list!!!
I just used this entering Newark airport and I breezed through customs in about 5 minutes. I can't believe I didn't know about this before, it's the best thing ever!
Zip on Thru 5/5
This app will expedite you right through customs!
Fast pass @ o'hare 5/5
The only problem is that there are no signs indicating where the line is to form. You have to ask the personal
A complete waste of my time, and maybe yours 1/5
...as the app only supports people on US and Canadian passports (and their family coming along), and failed to state this clearly in the first sentence of the app store’s description.
Mentioning it five pagefuls down after a long list of less relevant airports doesn’t cut it.
Time saver 5/5
Excellent app. The interface is simple and succinct. I landed at JFK in a flight from Italy and I practically walked through security and customs. A process that in the past took close to an hour, today was shortened to a few minutes.
Paper is the way to go 1/5
First time using the app and it kept saying error can't submit. I had to track down a form and fill it out anyway. Ended up being in line even longer.
Very efficient 5/5
Got us through customs in about 5 minutes. Skipped the lines. Worked great!
God Bless America 5/5
Made going through customs at DFW so easy and only take a matter of seconds.. literally just showed the officials the completed app questionnaire and walked past the sea of people waiting in line without this app. Wishing every country used Mobile Passport..
We used the app for the first time yesterday and is the best app ever. We only had a 1 hour layover in Miami before catching our next flight. We thought we were going to miss it, specially because we had to move our bags from one area to the next, but thanks to this app we moved through customs so fast we were able to move our bags and catch our next flight with 15 minutes to spare.
Thank you very much for such a wonderful app. It worked beautifully!
Lightening fast in Boston 5/5
Maybe, just maybe little more instructions for we tech challenged 😉
Canadian immigration 4/5
By Jackie and Russ
Staff at Halifax did not recognize the app.
Great app 5/5
By Konstant P.
Very useful and easy to use.
Great service! 5/5
Super fast and easy. Zipped through customs.
After traveling for over 24 hours and not wanting to wait in the long customs line I downloaded this to see if I'd be able to sign up on the spot. I expected some sort of waiting period but no. Just scan your passport, answer some questions and take a selfie. Less than 5 minutes and I out of the long line and headed directly to the agent and baggage. I was plane to curbside in under 30 minutes!
In and out of customs in 5 min 5/5
I'm torn about sharing what a great app this is because customs literally took me less than 5 mins today. Do I let the secret out? Simply the way it should be.
Flew through!!! 5/5
I hope this review doesn't make you buy it and clog the free lane of awesome!!
Government got it right with this one 5/5
Title explains it all. Get the app.
Absolutely ingenious!!! 5/5
What normally takes an hour to get through customs only took 5 minutes!!!! This app is absolutely incredible. I hope all of the major airports get it, but at the same time I don't want to tell anyone else about it because then the secret will be out! I would give this 100 stars!!!
It almost worked great 1/5
Arrived at MCO (Orlando) and although I was ready to scan the accepted bar code, the worthless not trained employee still made me do the deal of electronic fill out the form, answer the questions and scan my passport into the fancy machine. Got my black and white copy of my face and approval and took it all to the customs window where the nice guy agent said "you know when you have already done this and got your bar code you don't also have to do this other one". Yep, I told him I agree but the agent by the machine who gets paid for the job and I guess has a supervisor who also gets paid. Made me do it anyway!
Our tax dollars at work!
Bet this will be great system someday!
This got us through customs in minutes. I felt like a VIP zipping past the unfortunate souls in that horrid, horrid line. As I write this positive review, I hope no one reads it and it can remain the guilty secret of the (seemingly) few in he know.
Mobile Passport 5/5
I'm a 40yr veteran International Flight Attendant and as my Global Passport is expiring I used this app and Mobile Passport. Was just as fast getting through customs. Highly recommend it. I'm not renewing my Global. App is easy to use.
I hesitate to recommend ... because I don't want everyone else to find out about how great this is! 5/5
We fly internationally almost every 90 days... and customs is the worst part of it. Not today... flying back thru Dallas this morning we blew past large lines of people- greeted the border agent and were on our way. 5 minutes max. I hope the airports add more staff and dedicated lines to ensure this app continues to be beneficial. I'm nervous the more people use it - the less speedy the border process will be. But a well thought out and easy solution to travel!