Easy and super fast 5/5
A must use! The app is so easy to complete during the flight. Then when landed, connect to cell to submit for the QR code receipt. I walked straight to an agent- no line and was processed immediately through. Will always use!
Faster than Global Entry. And it’s FREE! 5/5
Super easy to use app. Processed my entry while walking to the customs and immigration line after I deplaned.
Easy to use...save time to pass custom 5/5
Easy to use...save time to pass custom...happy with it.
Can’t believe it’s so fast and easy 5/5
The only place you’re going to be waiting at is at the baggage claim!
zipin thru customs 5/5
awesome service by Homeland. Makes in N out of the airport in a snap.
Great App....Saves Time and Frustration 5/5
The app is great! It was easy to download and scan my passport. It saved me a ton of time as I returned from a business trip from Canada to EWR. One suggestion I have is that for the short flight I had from Toronto to EWR I was within the 4 hour submission window but it wouldn’t let me submit while I was still in Toronto but didn’t explain why. It only said it could complete my request at that time and to try again. Once in the ground in EWR It permitted my submission and helped me to “sail” through customs. In addition, there were plenty of signs advertising the app but not as many directing you to the appropriate line in immigration hall.
Before a recent trip to South America we loaded our passport info into the app. As our return flight landed I quickly and easily filled out the form on the app. Got off our redeye and when we got to the Mobile Passport Control section there was literally no line and we breezed right through. So great! Highly recommend this app.
This is a must 5/5
This app will save you so much time in customers. My husband and I zipped through customs with this app on our return from Nicaragua. Highly, highly recommend.
Faster than Global Entry 5/5
Mobile passport got me through customs at JFK airport faster than my husband who had Global Entry (paid service)
Love it !!!
Good idea, but... 3/5
Immigration agent asked for my regular passport anyway, then had repeated trouble scanning my barcode from the mobile app. Eventually it worked, but a coworker without the app got through immigration faster than me.
It worked better at Customs though the signage did not indicate a particular line was required for mobile passports (and in fact signs prominently said “no cell phones”) so waited through one line only to be told I had to go to the other one; however at least they didn’t make me wait through the second line but let me cut straight to the clerk. For a simple entry (nothing to declare) it was more bother than the paper form.
Much faster 5/5
Worked as promised. Much faster than regular line. Highly recommend!
Cut the line 5/5
By Kirkus Kelleya
Worked well for us. Quick and easy.
Love this app 5/5
Amazing thing smoking these days besides global entry. So fast and convenient Noh just for me but for my family as well. Thank you for inventing
Saves time easy to use 5/5
Mobile pass makes it so much more pleasant to go thru immigration. Shorter lines and easy to set up.
It does what it should 5/5
Yeah, we got through quick. Easy to use.
Worked out very well. The officers were extremely efficient .
My husband and I , still need to apply for the Goblal entry .
Since we have pre approved TSA I don’t
If we it us necessary .
Thank you for the great job you are doing .
God bless America .
Super easy to use, put me at head of customs line 5/5
Better even than global entry!
Mobile Passport 5/5
Super! Only one in line and zipped right through at JFK!
Perfect system! 5/5
Easiest trip through customs!!
Slower than everyone that went to the kiosk 1/5
That was the slowest I’ve ever gone through customs in 4 times. Only one CBP agent working the line for Mobile Passport and Flight crew. Literally everyone that used the kiosk got through before us. There was no zipping through customs.
Easy and fast 5/5
Makes going thru custom a breeze
So fast!!! 5/5
Worked great! Had it pulled up as we entered Customs in O’Hare. I was directed to a specific line, straight to the front! Super easy!
The best apps Ever!!!!!!! 5/5
I have flown from Narita, Japan to Seattle Tacoma International Airport. There was a ling line already when I got off the plane. The Immigration personnel was telling all of us to download the apps if we want to get off the line and be process right away, I mean ASAP!!!! Some people did not want to download the apps Mobile Passport but I did. As soon as I entered all the information (simple questions), I was given a CBP receipt and that's it. I went all the way in front of the line, showed the immigration personnel my receipt on my iPhone, then I was out of the line. When I get to the main line there was a lot of people trying to go to the cbp kiosks but not me. I whisked away to the front of the line and to the baggage claim to get my luggage. What a great apps!!!!! I love it!!!! I can't wait to use this apps again on my next trip. Best Apps ever!!!!!!!!!
Put us ahead of most people. 4/5
So for entering the US from another country, this app kept us from getting asked ant questions, and we were put in one of the fastest lines at IAD airport in Virginia. But it didn’t make us first in line or anything that dramatic. But it probably saved us 40 minutes.
Mobile Pasd 5/5
Worked fantastically in SF- only 2 people in the mobile app line... just sailed through👍🏻
Travel made easy ! 5/5
So nice to not have to fill out forms for customs . Breezed right through EWR
App worked great! 5/5
Zipped right thru Customs in ATL!
Great App 5/5
Easy to use, made a process if going through customs much faster for the frequent traveler!
Amazing app 5/5
By The Che 9
I can’t believe this was actually as simple as promised.
So easy and amazing 5/5
Loved it. So quick so easy.
Easy & Free & saves you SO much time! 5/5
By Erin Duffy
This is amazing! Easy to use, free, and allowed me to skip over about 200 people today and go to the specific line for “mobile passport” users, where there was NO ONE! This was the speediest solution to getting through customs without using or paying for Global Entry. So thankful for this app!
Loved this 5/5
We zipped through customs with this app! Saved us so much time :) and it is easy to use!
Frequent Flyer 5/5
By Q's BaBe
It’s fast and accurate. TRY IT! LOVE IT!
Bye bye lines. 5/5
This was so helpful especially with children. By far one of the best apps out there.
Re-entered through MIA from PUJ. Expedited our entire trek through customs! I would highly recommend!
Great app 5/5
Zipped through customs. I got to go through a different line since I completely bypassed the computer system lines. There was nobody at the customs booth, but as soon as the noticed me standing there, they came over.
Worked just great at SFO this morning
Cool app but... 3/5
The guy checking passports still wanted to see my actual passport. Said he preferred the hard copy to the electronic one. Why should I use the app if the inspectors won’t. This happened today (1/16/18) at IAH in Houston.
Saved us hours! Download now 5/5
By Love it x100000
Literally saved us a few hours using this app. We bypassed a very slow line of at least 100-150 people and went straight to a fast lane. Best free app ever!
It’s worthless 1/5
App is as advertised 5/5
Used app in Denver airport coming back from Mexico. Good signage and staff all up to speed. Took matter of minutes to get through.
Great service. 5/5
By Nikki Shy
Fast and efficient. Great job !!!
Easy to use, convenient. 5/5
After we landed at the airport (taxing to gate)I opened the app. Answered the 5 questions. Within one minute I got a barcode approved. (Download app prior to vacation)
Was through in minutes. Atlanta is a great airport with the nicest employees I’ve ever experienced in an airport.
Must have 5/5
So glad I downloaded this! It was a quick time saver!
Best Thing EVER!!!! 5/5
Knew about this app for a bit but never downloaded it. I thought it was a scam and was hesitant to download it and put my info in. However saw it advertised in the airport a while back. Went to Costa Rica in Dec. ‘17 for vacation. Upon arriving at EWR I filled all the info out, when landed I submitted it! Wow breezed through every line, there were specific lines for mobile passport control followed them while everyone looked at me like I was crazy. From deplaning to hitting Immigration and exiting customs was less than 7 mins. I now use the app frequently. Thank you guys for being innovative and being one step ahead. This app is a life saver!!!!!
Omg where have you been all my life 5/5
By Frustrated previous user
Great App! 5/5
Love this app!! Used it for the first time yesterday coming back from Haiti into Atlanta. Made it through customs very quickly!!
I keep getting an error when trying to submit the form. The error states: "unable to process request" I tried entering via flight at SFO.