Still Buggy 1/5
App continues to crash upon opening or as soon as you choose your bus and street location. Clearly MTA doesn't care about making this app work well--perhaps because they're avoiding oversight or monitoring, another part of the problem--but as long as they offer the app they have the responsibility to keep it working and address reported bugs.
Update 7/28/17. Downgraded because of continued errors that they don't seem to address. Still getting error messages constantly. Poor customer service.
5/4/17. When it works it's good, but I constantly get error messages several times before I get a schedule for my q111 or qm21 buses. I'm guessing that they don't invest much in big fixes or keeping up with latest system updates. Still, at least it's semi-realtime as opposed to other apps that approximate where buses and trains "should be."
Horrible App 1/5
Since I've downloaded this app, in the beginning it wasn't too bad, but now every time I open the app it says currently not tracking any buses and even when I get it to show. It stays for like 5 seconds then it disappears with that message. The map loads backwards. I'm deleting it. Horrible app!
Zero Updates or Fixes in 2 Years!! 1/5
Buses routinely listed as "at the terminal" when they're not, Manhattan stops, such as 57th St (on Third Ave.) not even reflected on the list of stops as on Uptown M102 & M103 lines. But mostly how do u NOT update or tweak an app in 2 years?!?
Useful but needs tweaking 3/5
I use this every time I need to catch a bus. What would really be useful so I don't have to remember the bus stop codes is if my favorites actually stayed on the app. It takes forever to type out intersections or scroll through bus routes to find the stop I need if I'm on my way to the stop, so having easy access to stops I frequently use would make this app perfect for what it is.
Should be a quick-use app but isn't 1/5
The app loses my favorites every other time I open it. I have to search for the bus and stop I want every single time.
Doesn't work on all stops 2/5
Doesn't work if your stop is close to the end of the line. It'll say there are no buses, and then say the bus is 2 min away, not leaving any time to walk to the bus stop....
Great app however...., 3/5
I loved this app but last week it started deleting my favorites. Very frustrating. Would've given 5 stars if that didn't start happening.
It's good and close to accurate but keeps erasing my favorites
Bus did not come when expected 1/5
By Will x3 Sam
There are buses that are not registered or have their GPS off rendering this APP useless.
I routinely check the whereabouts of the next bus as I walk to the nearest bus stop. One incident where the APP had the next bus as "At the terminal" (about 2.3 miles away), which takes about 13 minutes from the terminal to my regular bus stop, I went to grab a drink nearby and as soon as I got out, a bus drives right passed me (with people inside). The entire transaction took no more than 5 minutes.
The MTA couldn't even get this right! Big disappointment.
STAY CLEAR OF THE CLOSING DOORS
Love it 5/5
Network problem when there ain't 1/5
Keeps telling me to check my network connection despite the fact that I'm outside waiting for the bus.
App is useless near beginning of bus routes 1/5
For stops near the beginning of routes in downtown Manhattan the app is useless. Typically says next departure from terminal in 40 min or longer. Then a few minutes later busses appear in the app 2 minutes away. It needs better info for departures at the beginning of routes to be useful.
Not great for bus at beginning of route 3/5
Great when you're getting on mid-route. Very precise time and map. However.... drivers turn on GPS when they leave 1st stop. If you're at 2nd stop... there is nothing coming... then arriving in 1 min... Prevents planning to leave with perfect time to catch bus. Frustrating when in the burbs waiting for (late) buses that only come 1x per hour. But otherwise, great technology and worthwhile.
App doesn't work 1/5
Whenever I open the app, it says something went wrong and won't pull up any bus information.
It does not track the buses I need to/from work - Q53 and Q55. It always says "currently not tracking this bus". So that's about it. Useless.
A step down from the website. 2/5
This website is the best thing to happen to me. Buses are so uncertain and this fixed the problem. Unfortunately the App inexplicably does not even have all the functions of the website.
TERMINAL TIMES: the website tells you when a bus is scheduled to leave a terminal. This does not. It only tells you how far the next bus is. No times.
Janky app 1/5
Worked great at first then I went to check it one day and all of my saved bus locations were gone. Thought it was a hiccup so I re-saved them. Couple days later, same thing happened. I finally deleted the app when it began sporadically showing an error message when I would look up a bus.
Mta bus is the best 5/5
By Werlboss Cunningham
Mta bus is the best
Crashes way too much.. 2/5
This app is also always crashing. Good idea and would be a great app if it actually worked well on a consistent basis.. But it doesn't
Have no other words than not useful
Ghost Busses 1/5
Not very reliable.
So buggy it's almost impossible to use 1/5
By Super flunky
Asides from missing busses on the radar, the app doesn't work on wifi and then won't function until I restart it on cell data. Not worth getting
One Major Issue 3/5
This app is extremely helpful but it is constantly crashing (message saying "no internet connection).
Awesome app 4/5
Great app MTA glad my fares are going towards wifi fixes and this great app but can you guys fix the L Train already it's been like 16 years and also for the app let's get accurate times.... distance good, map good, time how is a bus gonna hit 8 stops in 2 minutes or am I the only commuter... love the app not the ETA's.
Error message 1/5
Constantly get an error message when refreshing or pulling up data. Occasionally it'll work. Please fix!!
Works well but..... 3/5
The times are accurate and it comes in handy at all times.
My biggest and only complaint is that my "favorites" always reset after one or two days so I have to set them again all the time.
I guess you get what you pay for
Useless! Time is off!
Needs help 2/5
This app doesn't remember my favorites.
It's great to have live times but It would also be helpful to provide scheduled bus stop times as well because when a bus is scheduled for a layover, I have no idea how long that might be for and so the app becomes useless when I'm trying to figure out my options.
Please make this app work without an internet connection even if this means that live times are not available. I often use this app on the subway to figure out which stop to get off at in order to transfer to a bus.
It's ok. But it still needs improvement 3/5
Every so often. It deletes my saved stops. This has happened to the people I know that uses the app as well. Please send out a update to fix this.
Phantom busses 2/5
By a developer of apps
My favorite part about this app is rushing to a spot, only to see (on the app's map of course) a phantom m11 bus zoom by at 100MPH. Faster than real traffic of course. Not to mention reality. But otherwise this app is great at identifying the stops where I need to wait for the real m11 bus
It's alright 2/5
By Edward cantos
The app is useful for bus times but its very glitchy and sometimes features don't work
App keeps deleting favorites. 2/5
I agree with other reviewers that this app keeps deleting favorites I saved. Also most people use it to track the same route they commute every day, so why make it so difficult on everyone? Why not just eliminate the extra taps?
Now every time I search a bus, and switch to Map, it will zoom out to the global level. I manually zoom in to local level, the bus gps positions are there but the route will not be shown.
Essential, but new issue. 4/5
i've been using the app without problems since it came out. i don't just love it, I need it.
issue: a couple of days ago the map loads incredibly zoomed out. it's inconvenient to zoom in to my route. also, the route doesn't always load properly once i've zoomed in.
i reinstalled the app and it keeps happening. help!
Does not save favorites 2/5
This app was pretty reliable regarding the schedule. However, don't bother saving your routes to "favorites" as it will only save for a couple of days. Then it will randomly say "you have never saved favorites." Huge inconvenience when you're rushing trying to make the next bus and all of a sudden need to search for bus route again etc. Defeats the purpose....
Don't waste your time 1/5
This app is a joke, the times are rarely accurate. Don't base your travel plans on it or odds are you'll be late...needs improvement.
The idea is great but horrible application 1/5
By Kev Chik
This is a great idea but the execution on the application is horrible. Filled with multiple crashes and bugs. If the app just opened the web view it would be 100x better than the application out now. Seeing as how this application has not been updated since 2015 is very discouraging.
Love it!! 5/5
Spot on!! Love that it tells you the end stop for the bus too such as South Ferry or Houston St on M15! The best and very timely!
By Young Riku
This app is accurate and useful with buses, now I wonder if there would be by any chance a subway version in the making?
Essential for NYC bus riders 4/5
This app gives the distance and approximate time until arrival for any bus stop. It's fast and accurate (except for the few buses with broken GPS). The arrival time is adjusted for traffic conditions. You can search for nearby stops, add from a map, or search for text, and you can save favorite stops. I use this every day and it has never crashed.
Room for improvement: the bus stop names should signify the direction of travel so you don't have to use trial and error to find the one you need. Also, I have the same problem as another reviewer with the map jumping around when zooming.
Great App! 5/5
Before this app, I was always hesitant to use busses because I never knew when they would come. Now, I can quickly look up the best possible bus route for me to take then find out exactly where the next bus is! Amazing!! *****
It's a good start, but needs work 3/5
It would be nice if they could add two features:
(1) Push notifications when a particular bus nears a particular stop (E.g., "An X27 bus is approaching Barclay Street.")
(2) A text-only view of all the buses in a particular line (like on the web app)
Broken favorites 3/5
Can't save favorites
Downtown is a dead zone 2/5
Pretty much useless for express buses in the evening below Canal St. I have informed the app team several times in the last six months and either they can't fix it right now or they don't read support emails. Lots of potential here. If the experience I have in the AM in Brooklyn (by and large extremely accurate) could be replicated in Manhattan it's a 4.5 star app in my opinion
Nice app 5/5
Very useful but buggy 3/5
I rely on this app every day. It has saved me a lot of time and frustration and is more accurate than "Transit", which seems to only know what ought to be happening, rather than what is. My main complaint about MTA Bus Time is that it periodically locks up while showing an error message that the internet connection is faulty. It never gets working again once it is stuck on this error. The only way to get it functioning again is to delete it and download it again. I have had to do this at least five times in the past 6-8 months.
Why does it keep erasing my favorites? 3/5
This app would be great if it didn't wipe my favorites every month or so. I take a few different routes, and so wiping out my favorites is not helpful.
Not trust worthy 1/5
Wrong information, need to either fix it are just delete it
Terrible. Constant errors 1/5
I've deleted this and reinstalled but still does not work. Constant error messages requires shutting iPhone all the way off and on again to see real time data. Hate this.
Not very consistent 3/5
The accuracy of bus arrival time is about 50%. Many times it will say a bus is approaching the stop but it ends up being the Limited Bus going by that doesn't stop there.