Useful tool, app is trash. 2/5
It’s good to know if you’re traveling the buses. However the app itself is garbage. You can have full bars of service and it will still say can’t connect, check your connection. It also crashes a lot when you try to refresh the app.
Very convenient app but it constantly forgets my favorites. Is this a bug or a problem unique to my iPhone?
Usually accurate, but they have to fix the favorites bug. 2/5
By Reuven B.
I gave 2 stars because, while most of the functionality works, it does not save favorites. Having to search for the bus stop by entering text every time I use it (unless I am close enough to use Nearby) makes the app unusable.
Good app. Room for improvement 3/5
This is helpful for planning when to arrive at bus stop. But it does crash a lot and say buses not being tracked at this time. Which is annoying because u have to refresh or close app and restart. Sometimes. It says layover but in one second it’s less than one stop away. Accuracy is not 100. But it is helpful overall. If they fix the crashing and the accuracy. I would give 5 stars.
Great app, but has few bugs 2/5
Everything about the app works well except, ever since the last update, Favorite bus stops no longer save. Make it frustrating searching for your stop over and over.
Mysteriously malfunctions constantly 1/5
When it works it’s great. It constantly malfunctions and is therefore unreliable at best, or just plain useless. Updates are sorely needed.
Almost great 3/5
There is a feature to save certain stops and routes for quick access. Great idea for busses and bus stops you use frequently, especially when time is an issue. However, it doesn't work. A few hours after you save those favorites, they disappear and you'll find yourself having to navigate through the search results again. Please, MTA, fix this bug and let me actually favorite the stops I use, as the feature was intended.
Doesn’t pick up all buses (been running after bus lately!!), doesn’t save favorites, and constantly locks up with issues where unable to connect. Not really a great app...
Was helpful, now useless! 1/5
The developer must have changed something, because now I’m unable to search for bus stops or routes. Searches for known routes (B48, M96, etc.) inexplicably yield no results. My starred/favorite routes are now gone. The app is now useless. What happened?!?
Stick with the web version 1/5
By GasFace 1
Virtually useless to me without the “at the stop” indicator that the website features...
Deleted once i realized its absence.
Runs like the MTA! 2/5
Like the MYA It works, but it is extremely glitched With my favorites disappearing to the error screen when attempting to check your route. It always seems to act up when you need it most.... just like the subways.
Always an error 2/5
This app rarely works. Each time you try to look at the bus times if gives you an error message.
Essential but low quality 3/5
This app is extremely helpful and for the most part accurate with bus arrivals. However, there are many glitches that should be addressed. Often I find that when switching to/from WiFi and phone service, an error occurs and I have to reset the app multiple times to get it to refresh again. Sometimes that happens anyway. It would be great if the bugs could be fixed.
Love it when t works! 3/5
This is my essential app since I take the express bus every day.
However, everyday, at approximately the same times, it tells me that my "internet connection is not available." And I can repeatedly click the bus or refresh button and get the same message. Until I don't. It's frustrating at the very least.
Of no help 1/5
Used to be useful tool but now just useless.
Why am I getting so much errors? 1/5
The one reason why I give this 2 stars is because it is only slightly useful. I get errors every 2 minutes which really ticks me off. You haven’t even updated the app in 2 years! Come on MTA! Do something with the app!
Amazing ❤️ 5/5
This app gives the exact time, love it ❤️
Favorite option stopped working! 1/5
Maybe the app needs to be updated for IOS 11. Favorite stops no longer save. App allows u to enter them but the next time you use it says “you have not set any favorites “. Also frequent notifications that “we are no longer tracking buses at this stop” pops up . Worked fine until IOS 11 update.
Good but only works half the time 2/5
When it works it's very good. But half the time I get and error or it says check internet connection and I have 5 bars. Often says not tracking any busses when I'm on a route that runs every ten minutes.
Accurate but sometimes buggy 4/5
Usually the app is very accurate. Which is appreciated. But lately it’s been deleting the bus roots I’ve favorited, which is very inconvenient. I use this to plan my trips and I have to waste time trying to find the stop.
Not always bad but not always good. I have to close the app all the time to get it to update. Whenever I check a stop it says “We are not tracking a bus at this stop. Check back later for updates.” This app needs an update. As does the MTA system itself.
Still Buggy 1/5
App continues to crash upon opening or as soon as you choose your bus and street location. Clearly MTA doesn't care about making this app work well--perhaps because they're avoiding oversight or monitoring, another part of the problem--but as long as they offer the app they have the responsibility to keep it working and address reported bugs.
Update 7/28/17. Downgraded because of continued errors that they don't seem to address. Still getting error messages constantly. Poor customer service.
5/4/17. When it works it's good, but I constantly get error messages several times before I get a schedule for my q111 or qm21 buses. I'm guessing that they don't invest much in big fixes or keeping up with latest system updates. Still, at least it's semi-realtime as opposed to other apps that approximate where buses and trains "should be."
Horrible App 1/5
Since I've downloaded this app, in the beginning it wasn't too bad, but now every time I open the app it says currently not tracking any buses and even when I get it to show. It stays for like 5 seconds then it disappears with that message. The map loads backwards. I'm deleting it. Horrible app!
Zero Updates or Fixes in 2 Years!! 1/5
Buses routinely listed as "at the terminal" when they're not, Manhattan stops, such as 57th St (on Third Ave.) not even reflected on the list of stops as on Uptown M102 & M103 lines. But mostly how do u NOT update or tweak an app in 2 years?!?
Useful but needs tweaking 3/5
I use this every time I need to catch a bus. What would really be useful so I don't have to remember the bus stop codes is if my favorites actually stayed on the app. It takes forever to type out intersections or scroll through bus routes to find the stop I need if I'm on my way to the stop, so having easy access to stops I frequently use would make this app perfect for what it is.
Should be a quick-use app but isn't 1/5
The app loses my favorites every other time I open it. I have to search for the bus and stop I want every single time.
Doesn't work on all stops 2/5
Doesn't work if your stop is close to the end of the line. It'll say there are no buses, and then say the bus is 2 min away, not leaving any time to walk to the bus stop....
Great app however...., 3/5
I loved this app but last week it started deleting my favorites. Very frustrating. Would've given 5 stars if that didn't start happening.
It's good and close to accurate but keeps erasing my favorites
Bus did not come when expected 1/5
By Will x3 Sam
There are buses that are not registered or have their GPS off rendering this APP useless.
I routinely check the whereabouts of the next bus as I walk to the nearest bus stop. One incident where the APP had the next bus as "At the terminal" (about 2.3 miles away), which takes about 13 minutes from the terminal to my regular bus stop, I went to grab a drink nearby and as soon as I got out, a bus drives right passed me (with people inside). The entire transaction took no more than 5 minutes.
The MTA couldn't even get this right! Big disappointment.
STAY CLEAR OF THE CLOSING DOORS
Love it 5/5
Network problem when there ain't 1/5
Keeps telling me to check my network connection despite the fact that I'm outside waiting for the bus.
App is useless near beginning of bus routes 1/5
For stops near the beginning of routes in downtown Manhattan the app is useless. Typically says next departure from terminal in 40 min or longer. Then a few minutes later busses appear in the app 2 minutes away. It needs better info for departures at the beginning of routes to be useful.
Not great for bus at beginning of route 3/5
Great when you're getting on mid-route. Very precise time and map. However.... drivers turn on GPS when they leave 1st stop. If you're at 2nd stop... there is nothing coming... then arriving in 1 min... Prevents planning to leave with perfect time to catch bus. Frustrating when in the burbs waiting for (late) buses that only come 1x per hour. But otherwise, great technology and worthwhile.
App doesn't work 1/5
Whenever I open the app, it says something went wrong and won't pull up any bus information.
It does not track the buses I need to/from work - Q53 and Q55. It always says "currently not tracking this bus". So that's about it. Useless.
A step down from the website. 2/5
This website is the best thing to happen to me. Buses are so uncertain and this fixed the problem. Unfortunately the App inexplicably does not even have all the functions of the website.
TERMINAL TIMES: the website tells you when a bus is scheduled to leave a terminal. This does not. It only tells you how far the next bus is. No times.
Janky app 1/5
Worked great at first then I went to check it one day and all of my saved bus locations were gone. Thought it was a hiccup so I re-saved them. Couple days later, same thing happened. I finally deleted the app when it began sporadically showing an error message when I would look up a bus.
Mta bus is the best 5/5
By Werlboss Cunningham
Mta bus is the best
Crashes way too much.. 2/5
This app is also always crashing. Good idea and would be a great app if it actually worked well on a consistent basis.. But it doesn't
Have no other words than not useful
Ghost Busses 1/5
Not very reliable.
So buggy it's almost impossible to use 1/5
By Super flunky
Asides from missing busses on the radar, the app doesn't work on wifi and then won't function until I restart it on cell data. Not worth getting
One Major Issue 3/5
This app is extremely helpful but it is constantly crashing (message saying "no internet connection).
Awesome app 4/5
Great app MTA glad my fares are going towards wifi fixes and this great app but can you guys fix the L Train already it's been like 16 years and also for the app let's get accurate times.... distance good, map good, time how is a bus gonna hit 8 stops in 2 minutes or am I the only commuter... love the app not the ETA's.
Error message 1/5
Constantly get an error message when refreshing or pulling up data. Occasionally it'll work. Please fix!!
Works well but..... 3/5
The times are accurate and it comes in handy at all times.
My biggest and only complaint is that my "favorites" always reset after one or two days so I have to set them again all the time.
I guess you get what you pay for
Useless! Time is off!
Needs help 2/5
This app doesn't remember my favorites.
It's great to have live times but It would also be helpful to provide scheduled bus stop times as well because when a bus is scheduled for a layover, I have no idea how long that might be for and so the app becomes useless when I'm trying to figure out my options.
Please make this app work without an internet connection even if this means that live times are not available. I often use this app on the subway to figure out which stop to get off at in order to transfer to a bus.