Love it !! 5/5
This is very useful.
We have not be able to use the Fast Pass feature for two days! Kinda disappointed.
App keeps crashing and or freezing, please fix bugs! Otherwise, has very useful planning tools.
One would think that Disney would be state of the art when it comes to apps since they are at most other things, but this one misses out terribly. The app is extremely slow (especially when working on WDW wifi). It often crashes for no reason or sits and spins with no results (IOS on iPad Air 1 and iPhone 7). It is anything but user friendly. Being a frequent WDW visitor (season pass) and technology proficient, I deal with it. Not sure how the out of town occasional WDW tourist deals with this bulky unfriendly app. For the billion(s) that Disney spent in this and the Fastpass system, expected way more.
Terrible experience 1/5
By Netflix bugs!!!
I am writing this review while I'm on the phone for last 20 min and the guy still can't find reservation for hotel I booked two months ago!!!!! The app is epic failure, I haven't even left for Disney trip yet!
By OSA ol
If I could rate it lower than 1 star, I would. My card would not load onto the app. Everyone was able to plan their day and use the app to set up their fast passes throughout the day. Since our cards would not work, we had to access the fast passes once we got into the park. By then, the most popular rides were sold out for the day. Pretty much ruined the trip seeing as most parks open early for resort patrons and lines were already at 90 minutes as soon as the park opens. If you choose to wait in all the long lines, it will take up anywhere from 3-4 hours. Almost half the day is gone and you've only gone on two rides, yet tickets are $100.00+. We asked customer service at the parks with no success of fixing the problem. I do not recommend this app to anyone.
By Disney family 608
Tried unsuccessfully to link my family's tickets for fast passes each day of our trip.. never worked and tried to load until it timed out.
We used this app on our most recent trip to WDW and it was very helpful. It would DEFINITELY benefit from the addition of an Apple Watch app, and it NEEDS to have push notifications enabled (for fast pass reservations, dining, etc.). I'd love to see support for these added in the next version.
Doesn't work 1/5
The app starts and hangs on my iPhone :(
So frustrating to use 1/5
By Frequent Traveler 99
App is extremely difficult to use. No park maps. Difficulty adding / linking guests.
Crash City 1/5
By "LAW 27"
Was an excellent app, now it crashes each time you try to enter a new park card. Does not work at all.
I'm at Disney for the first time and my app keeps crashing. Not very helpful!!!
Making dining reservations gets worse each update 1/5
The portion with dining plans seems broken with the last update. There are huge stretches of white before the dining times. Not sure how or why this is considered an improvement?
Doesn't work 1/5
Unable to link guests no matter how many tines U try, unable to remove old family / friends from my list, generally buggy and annoying. This app may have been a great idea but it just doesn't work anymore.
When it works, it's fabulous 2/5
Been in the parks for 5 days, the last 2 the app crashes. Trying to book tables and then crash caused a lost dinner reservation. It's a great app, just wished it worked when I needed it.
Not so magical 1/5
Wasn't helpful, took longer to setup an account then wait in line.
Don't leave home without it! 5/5
Excellent app. Performed flawlessly on our recent trip. Navigating the parks can be confusing and the wait times can be frustrating, but having up to the minute information and directions in the palm of your hand is priceless. We used the app to link 9 tickets and pre-schedule attractions with FastPass. Someone did a great job putting this app together...
Awesome app 5/5
Perfect app for my trip
Must have 5/5
Everything you need at Disney! Pictures, maps, reservations, fast passes, and so much more!!!
Good app if working 3/5
Worked great last year, now I'm at the park and it keeps crashing. Cannot load tickets to create fast pass.
SPAM will never end 1/5
Make sure to use a junk email address to sign up if you need this app...
You get a lot of junk email and the unsubscribe link you can use is ONLY for that specific email... So if you receive an email from Disney Pictures you have to opt out from them... Then you'll get an email from Disney Stores, you'll need to opt out of that.
Given that Disney owns half of the world, you'll be subject to to this never-ending game for a long time....
Very useful app 5/5
Great app 5/5
Don't go to Disney without this app 5/5
This app is amazing! Manage fast pass and reservations. Incredibly helpful!!
Total Junk. Disney is the king of wasted time. 1/5
I would expect more from an "entertainment company".
I am a tech guy and had a hard time using the app.
There is no integration to FastPass, which is junk in itself.
Perhaps I am being harsh as I hate the Disney parks.
I paid twice as much for the experience at Universal and felt much better when I left.
I hate feeling like I spent my vacation "working" which seems to be a sentiment expressed by many visitors.
I also don't typically take the time to write negative reviews but since I have 2 freaking hours on my hands while waiting in queue for Soarin'. I thought I would share my viewpoint.
Love it 5/5
This app is very helpful in planning your vacation
Love it! 5/5
So helpful. You have everything at your fingertips reservations, wait times, nearest restroom. It's awesome!!
LOVE IT ❤️ 5/5
Love how everything is right at your fingertips.. makes my visits so much simpler.
Good When It Works 3/5
The app is great but often it will not allow me to make changes to my reservations. This seems to be random and does NOT happen when using the app on my wife's Android.
Does Stacy cover this on her must do list? If not she should it's really helpful!
Fast pass 1/5
By S Emma
Unable to set up fast pass. Very frustrating.
Ok to see wait times & park hours.
This app made The experience even better!
Makes the trip so much easier! 5/5
Used the app for our last trip and it made all of the plans so much easier to keep track of! Can't wait to use it next month on our next trip!
Can't Fastpass Anything 1/5
By HARRIS FAMILY OF 5
Worst Disney due to Fastpass being unavailable days before we even arrived
This version crashes 3/5
This version crashes while trying to link tickets with fast pass.
Great App! 5/5
An essential planning tool for any WDW vacation.
By Geoff 147
Wonderful app you need this in your life. 5/5
Best app ever
Very convenient 5/5
By P. Ade
Loved this app. My mother wishes they had something this convenient when we went in the 90s.
Time saver 5/5
I can decide to walk all the way to a ride to get in line or get fast pass just by checking wait time. Saves lots of walking. Also, good for deciding to park hop and which park just by looking at wait times.
Didn't work 1/5
Tried scanning the qr code and I kept getting an error code
Shocked and disappointed 1/5
By Florida College
Ordinarily I use Disney as my guide for quality costumer service. I literally ask my employees to think like Disney. That said, I have been horrendously disappointed with this app. I can never link my family's tickets on the first try (we are two different accounts), the app takes an absurd amount of time to refresh when other apps refresh instantly in the same location, and it kicks me out after I request to stay logged in. All in all, I love the idea of the app, but something has to be fixed.
Love it 5/5
I personally love the app. It's so convenient to have when I leave in a few weeks and to have everything already planned. However I don't like having to log in every time I go to a different option. But all in all it's fantastic and I would recommend it to anyone looking to play their Disney vacation.
Totally awesome 5/5
By Josh Westgaard
Great app for DW trips! Love it for planning/scheduling
Love this app
So far so good. 5/5
Looks great right now, when I'm home before my trip. Hopefully it holds up on vacation!
Stevie Poston 4/5
Fun and easy
Brings me close to home 5/5
I love this app
Honestly so helpful 5/5
Amazing for fastpass and reservations and just finding things wherever. Would definitely recommend for any Disney goer.
Worst app ever 1/5
The app futures does not work properly when you are at the park.