Needs Help 2/5
1. Will not load on Verizon's network (iPhone 7) despite fiddling. I checked my data speeds and there were fantastic. My wife has ATT and it loads just fine on her iPhone 6s. (???) 2. Navigation is awkward 3. App won't zoom automatically on your location for wait times, etc... I'm sure there are more issues, but after 4 days of use with the current version, these are my standout concerns with the app.
App doesn't load at all 1/5
Edited to add: the app doesn't load at all now.
I'm not a fan of the browser version My Disney Experience (too many notifications and extra steps) but I can't say I'm happy with the MDE app either.
At least three times per week the app claims it cannot load any or most of my plans. I also cannot make dining reservations on the app; I have to log into my laptop or tablet. I will say I love the FP+ options on the app as opposed to the website. It's easier and quicker. I have yet to use MDE in the parks.
Get a save password button 1/5
Get a save password button
By Mountain Mandy
The design on his app is very basic with a huge interface which I can only imagine is designed for people who can't read normal font. This app is no longer highly functional or innovative. At all.
The process of scheduling dining is incredibly tedious and cumbersome. For instance, I want to search for restaurants available for breakfast, lunch, or dinner. I can't do that. So unless I know which restaurants are open for breakfast- let's say in Epcot - I have to search through each restaurant to find out. ?!?! That requires a lot of clicks to get basic information (which equals out to a huge waste of time, not to mention the frustration). Same thing goes for searching for available restaurants by time. Can't do that either!
Hopefully someone with common sense can come in a fix the mess in this app.
Some glitches 2/5
Since the last update, I've had several reservations that I've tried to cancel, but I get a message saying I need to call to cancel. I call and they say it's been canceled, yet still shows up on my app as having the reservation. I'm worried I will get charged when the date comes since it's still showing a reservation. The app also crashes a lot, and I get refresher error messages when navigating different areas of the app.
Not good 1/5
By The Kane Family
Can't link conformation # or magic band # to app. Cant make reservations for fast pass. App doesn't have a back button on iPhone
It's not linking up my tickets for fastpass+ HELP 2/5
By Sebatronix 100
I downloaded this about a year ago for a Disney trip and it was phenomenal. A year later and boy has it changed, I could still manage to find the fastpass+ page but when asked to link tickets to Family and Friends it didn't work, saying that it was "unable to get ticketing info right now" or something like that, please get that checked for I can't use Fastpass+
Good app but needs convenience 5/5
It's a good app but could be so convenient if you can make payments from the app for your packages and whatever else you have to pay for right from the app instead of having to go onto the website. But all in all it's a good and quick app
Good but 4/5
Took out one star because my photos in photo pass viewing area always give an error message when I want to scroll down to see more photos. It seems to correct itself if I delete the app, then re-download, but that shouldn't have to happen. Seems like a glitch.
I've used it for years.... 5/5
And it just gets better and better! This is my go to APP while I'm planning and while I'm visiting Disney! It is so easy to use and has all of our plans in one easy to reach place! Plus, we can now see our photos almost immediately and plan dinners! Way to go! Can't wait for our next trip!
Can be better 3/5
I really appreciate this app and enjoy it to some extent, it can be A LOT better!
Come on Disney you're better than this!
Two words: ease and simplicity!
Yes, the app is easy to navigate and you can view your plans easily but adding your plans should be with ease!
-Under park info there should be a tab that allows you to search only dining option menus ! To view a menu of a dining location you have to go through a lot of steps with in the app! (And the filters with in searching for a dining location drive me crazy there is NO option to search all resorts or multiple locations. You're limited to one filter- or no filters- to search)
IMPORTANT: there should be a weather forecast summary of the day within the app! That is a very important factor (at least for my family) in planing!
The happiest App for the happiest place on earth 5/5
By Jeff Cost
This is the absolute do everything for your Walt Disney World trip. Definitely a must have for your Disney experience!!!!!
Poor programming 1/5
Wow. I expected more from Disney. Worst experience ever
1). Some features don't have a back button on iphone. So if you accidentally venture in the section like add my ticket. You have to close the app. My dad got stuck in the FAQ section with no back button as well.
2). Fast pass section is poorly programmed. Once you select your first fastpass you have to back out and start again by selecting the family members and then the ride. Makes sense if you split up as a family, but Disney is a family experience where most families stay together. Apps are about convenience, so why not have the ability to keep going with the same group instead of re-entering everything
3) the best big brother is watching you feature is the linking family member feature. In order to get fast passes as a family all at once is to link everyone under one account. You can not just scan the pass or enter the pass ID number. Why does Disney need that info? Also. It is not clear you have to link all family members. My dad had the Disney ticket lady help him and she only added two of the kids, we wasted an hour trying to figure out why we could not do the last kid. We also had two other Disney employees try to help to no avail. So we made a trip to guest services.
You always want to end on a happy comment, after complaining to the guest services person and trying to give feedback about training...he did not care. We said we are just trying to make the happiest place on earth happy. Keep in mind we are in Florida's Magic Kingdom...he responded "that would be Disneyland ". Please note Disneyland is in California
All these problems occurred using to updated iPhones by two different users. So it is not user error
Good for use before, during and after a trip 4/5
Fairly easy to use, and good for keeping track of your Disney trip details.
Couldn't go 5/5
By Nana Beech
I couldn't go due to illness but was able to keep tabs on what everyone was doing and looking at all the pics. AWESOME POSSUM APPLESAUCIN'
I love the app but can be a lil better 4/5
By Lil Dab-Steim
The app is awesome but can be a lil better at sometime she..
Great way to get information 4/5
By KMiller 2525
I like the new format. It presents all the information regarding the trip, all in one place.
Good App 4/5
There is a lot of content at Disney and it does a good job organizing and providing access to it.
What is the least magical thing at Disney? 2/5
It would appear employee passes aren't able to use this app, because if employees used it they probably would fix it.
Photopass section is cumbersome and nearly unusable.
Navigation is awful.
...and somehow each update seems to make things slower and worse.
Photopass isn't working 1/5
I've had a Photopass memory maker and the whole time I had it I wasn't able to view my photos to download them on my phone.
That is all
👍🏾 great 5/5
By Poop emoji 💩💩💩💩
This is helpful to me and my family so we know what rides you have to wait long for 👍🏾👍🏾😍😍
App works well. 4/5
Like the app. Makes everything way more accessible than logging in online all the time.
A Must Have!!! 5/5
Definitely download the app for your Disney trip. Do this well ahead of your trip and familiarize yourself with it before you go.
Set up and navigation 3/5
By Tim2003 30
This app is hard to navigate and you can not edit the ticket members is a must ale was made.
Could be good 2/5
Inconsistent and slow. Horrible coordination with other disney sites.
By Hotrod 7500
It's an awesome app.
Works great! 4/5
Really REALLY helpful!!! 5/5
This app makes any Disney visit easier and more manageable!! I love how the app shows wait times for rides and keeps track of what fast passes you have!!!
It's a great app u should get it.
By jabber 555
Very easy to navigate
Fabulous app! 5/5
After we got the reservations completed and the glitch fixed with the amazing Disney staff this app is wonderful. I love the thought of making reservations while 6 weeks out at our favorite restaurants!
Nos gustó mucho y nos ayudó muchísimo en los parques. Gracias
Usability is poor, relies too much on swiping up and down to navigate. Asks fir fast pass password all the time instead of authenticating you once and remembering it.
Love the app! 3 suggestions 3/5
Love this app but I wish there a few options that aren't here.
1. A way to make notes. I want to put what park I'm going to each day so I don't get confused with my dinner reservations if they're not in the same park.
2. Quick service add ons. I know you don't need to make reservations for quick service, but it would be amazing if I could add on my restaurant choices for everything that is not my sit down service. It would help me keep track of things and help me stay organized.
3. Restaurant reservations by park. It would be great if I could look at meal reservations for the park that I'd like to eat in. Just more options for refining your search maybe? Like "park", "vegetarian", "fine dining" etc
Just some suggestions for an already great app!
Seems great and cant wait to fully use it at the park
Memory maker saving without metadata 1/5
Saving photos from memory maker no longer saves the metadata associated with the photo, including date, time, and location. The app shows the time, date, and location for every picture and video, but doesn't include that data in the files it saves.
I understand this is not the core function of this app, but it's what I use it for more than anything and this is frustrating.
Needs An App for watch 3/5
Id love for this app to have an added an app for the iwatch. Sometimes it's hard to hear your phone and ride reminders and reservations would be great to get on your watch as well.
Quick and easy 5/5
Very Useful 4/5
The app is great for planning prior to and during your trip. It would be very cool if the park navigation had an option to use Jack Sparrow's compass to guide you to your destination.
I'd also like if you didn't have to select the fast pass to see which members of your party were scheduled; it currently displays # guests.
Few problems with update 4/5
I have been having hard time trying to do reservations, fast pass and a few other things with the app since the latest update. Although even online it was giving me hard time with the reservations too. Overall I do like this app I use it 3 years ago when we went and am going to be using it tomorrow when we go
By JJ and JT
A waste of time and space. It would not link up tickets. Deleted and Downloaded the app several times. Errors for everything at every park. No fast passes unless we found a kiosk. Side note, we were there for a week. Nothing magical could save this app. Sorry Mickey
Sooo cool 5/5
By Wizzos wife
Not user friendly 1/5
I used to love this app. Since the update it has become harder to use. It was so much nicer when everything was listed on the left side.
SO CONFUSING 3/5
I can't figure out the controls and I'm trying to not get angry at the app. It does it's job but it's mediocre.
We love Disney and this app, no need for paper maps to get around the parks. This helps with wait times for rides which is extremely helpful.
Love this app 5/5
It's a great app Love it
So frustrating! 1/5
The app is consistently frustrating to use....for some reason, we always seem to have trouble logging in. I lost count of the number of times I've had to reset my password. Ridiculous!!!
Love it 5/5
Doesn't work 1/5
iPhone 6s+ 10.2 newest version