Good app but could use some improvements 3/5
Though the app is great to have in the park, this version crashes on me pretty frequently and drains the phone battery. I'm hoping for an update to at least view itinerary on the Apple Watch. At least that will partially solve the battery problem.
User unfriendly 1/5
By D fan from US 754245
Does not work at all and even if it did, the capabilities are very limited.
Locks up "loading" and crashes phone.
Does not recognize today's date. Does not accept reservation number to link to my reservation.
A waste of time and a disappointment, especially from Disney.
Please bring back the favorites option on the app!! 5/5
By Ariel DeCiutiis
There used to be an option to select rides restaurants and events going on to a list so when the time of vacation came you could remember all the amazing things you wanted to do. With all the excitement of everything there is available it's nice to streamline the must-have's! Please bring this option back in makes planning so much easier and keep you excited as you anticipate your trip and all there is to come! Thank you for making each experience out of this world... see you in April!
Needs a few added features 3/5
I wish this app had a way to mark favorites and build an itinerary. I used the Cruise Line app and loved that I could scroll through the next days listed activities, choose what I wanted to do and plan the next day. I feel with this, I'm planning on the fly or writing everything down in a notebook.
Unuseuble, Crashes every time. 1/5
By Jeffy Joseph
Completely unusable. Doesn't even last 30 seconds and crashes every single time. Needs a major fix to an otherwise helpful app...
Constant Crashing 1/5
For the last month, it crashes every time I try to open it. Uninstalled and reinstalled several times, works for a day then crashes again. My roommate's photopass pictures won't load on hers. App needs serious work.
Some Suggestions 4/5
I really like this app, but of course it could use some improvements. I'm an APH and I like using the app to make fp and check wait times. I even like checking wait times when I'm not in the park just to see how busy it is. Sometimes the app is slow to load or doesn't work, but for me that isn't often. One thing I can't find is the note writing feature for planning. I'm not sure if they took it away or moved it, but I liked it for planning and setting reminders for things that aren't shows and fp. Another thing that I wish we could do is make fp for multiple parks in one day! For example if I'm at MK and I only use 2 fp and I plan on heading to Epcot it would be nice if I could use my extra fp at Epcot.
Doesn't work cellular: but WDW parks WIFI is spotty. 4/5
Update: I got an email response regarding my issues which included info on how to turn on cellular for this app on my iPhone. Duh. My bad. Go to settings. Go to cellular. Scroll down to the app & turn it on. I have to revise my rating from 3 to 4 based on prompt courteous response & my user error. I ❤️ WDW!
Also having to repeatedly sign on is apparently due to security concerns.
I'm disappointed in this app for the following reasons.
1) It does not work unless I'm in a good WIFI area. The WIFI coverage in the park is spotty with lots of dead zones. Why doesn't this app work as cellular & WIFI able app? Do you plan to add cellular ability?
2) Even when open in the background, I get kicked off and have to log back in every time the screen goes into sleep mode or if I haven't used it in awhile. For instance, phone goes into sleep mode, dead WIFI area, haven't used it for awhile because I already checked it and waiting in line, etc.
I do like the functions provided in this app, however, this app is fully functional only when I'm home or in another location with good WIFI coverage. My last trip to Disney was January, 6, 2017. There were 5 of us with iPhones (5s, 6, 6s). Each had the my Disney experience app loaded on our phone. We all were frustrated since the app did not work. We felt like it was using up our battery without giving us meaningful info. In the end, we all turned off the app & did it old school.
App Version: 3.8
OS Version: 10.0.2
Device Name: iPad Mini 2 (Cellular)
App Name: Walt Disney World MDX App
Sent from my iPad
Provides wrong information 2/5
This app should help but it doesn't. It provides wrong information about queue times, opened and closed restaurants and more.
Great app if you know how to use it 5/5
By Great Companion
This is a helpful app especially is you're using it for the fastpass+ and mymagicexperience..
Works great 5/5
By chudley cannon
Has all trip reservations plus you can make fast pass too!
Nice app 4/5
By JT alex
Like the app easy to use. Room for improvement but very helpful.
Wonderful app, you find whatever like
get this app 5/5
By Style babe
i'm in love with this app!!!! my family and i go to disney world every year and go on the cruises every couple years. This app is so helpful. Disney is really connecting with the new generation through this app. and i hope more people use it.
It needs... 5/5
A countdown timer. Seriously, there are people out there making money on countdown timers for all those excited people. Why couldn't you add one to this super-helpful app. It would encourage people to use the app even when they aren't at the park. Do it, Disney. Do it.
Good app for the trip 5/5
By Scarf xxxxxdbb
Worked well; the wait times was definitely a plus. Would recommend!
The app has gotten better since earlier releases, but this is one app that could DEFINITELY benefit from an Apple Watch app!
The app is not user-friendly nor is it easy to navigate very disappointed expect more from Disney
Only 1 flaw 5/5
By Love that mouse
I wish you could pay on your trip using the app!
Crashing constantly! 1/5
Please fix!!!! Every time I open the app and begin trying to do something it just force closes!!! So annoying! Can't look at my photos, make fast passes, check wait times! Nothing!!! 😭💔
Easy to use...pics show up immediately... 5/5
Easy to use...
Fix it!! 1/5
This App is terrible! It used to be awesome and was so helpful before and during my last trip to Disney. My next trip is a year away and has been booked for months and NOTHING is showing up! What a disappointment!! I really hope it's fixed before my trip.
Universal is better 2/5
I went to Disney World and had no malfunctions using this app. My family and I could find Restaurants and Rides quicker! It was amazing and it would have your whole plan laid out ❤ A+ in my books™
Helps organize Disney 5/5
By Poonjabi American
We go every 9-12 months and this app helps with waits and bathrooms in the new parts of the parks. I have also found out of the way things I never new existed.
Crashing issues 3/5
While I love the MDX app, lately I have been having constant issues with it crashing. It is mainly doing this when I am attempting to load, open, or download photopass pictures. Help!
Part of the fun! 5/5
MDE has steadily improved in functionality over time, and has become part of the fun of traveling to Disneyworld every year. Sure it's occasionally glitchy but when you consider all the functions it performs and the light years we have come from one at a time paper fastpasses, spending an hour on the phone to book dining, you have to appreciate it.
Horrible UX, Location services will stalk you 1/5
First, the location services will track out even 400 miles away from the closet Disney park. Second, the UX is an absolute disaster. Nothing works like it's supposed to, you'll need to log in every time and keyboard never close. I guess Disney doesn't give a crap since you don't really have other options.
Where's "My Wishlist"? 2/5
Just booked a vacation package, downloaded this app, and wanted to start planning. I remember there used to be an ability to add attractions to a My Wishlist or a My Favorites list. I don't see that anymore. If it is still there, it is hard to use or find. At this point, it is the only reason I would use the app until I get to the park and can use the maps. So, for now, two stars.
Love it! 5/5
By BBQ goal glitch
Makes planning so easy! Huge Disney fan, we travel there several times a year. I use this app every time we go.
Great app 5/5
I hope I'll survive 4/5
At Disney World... I mean... this app takes up way to much battery life. Only use this app on your Disney vacation.
Love it !! Super helpful and easy to use
Love the map 5/5
Works as expected as a user of the iPhone version of the Disney Experience app - but the MAP on the iPad version is the killer feature for me.
I like Disney's somewhat "filtered" parks map, but find the web version to be a bit small and pokey. Same great data in the iPad app, but it's bigger and easier to use.
Good app 5/5
Easy to navigate.
Easy to move around the app 5/5
Makes our day trips to Disney super easy with handling fast passes and linking up new MagicBands!
Good enough!! 4/5
We must have informations about the parks... crowd days, maps...
Great way to keep up with all of your Disney plans!
While I was with my family it help find rides quickly for the kids and as we went to more than one park and it was easy to find 😃!! I am also happy that it gives you directions wherever you are in any park.
By Ryan Harris 1777
Great app Disney
Newest version is buggy 2/5
I've used this app the pst three years and the current version is ridiculously buggy. The app crashes on me approximately 5x a day which is quite frankly uncalled for. There are too many "clicks" to get to the information I need and the menus are not as informative as they should be (park hours has too much extra info--I simply want the hours and extra magic hour info). I do like the memory maker integration but cannot view photos easily as the app continually crashes. Please address.
First timer 5/5
I have never been to Disney World and will be going this spring with my 3 little ones and family for everyone's first time. We are all so excited! This app has been great to begin to get my bearings and has helped to realize the shear magnitude of Walt Disney World. There is a ton of information. The kids and I love exploring the attractions by viewing photos and watching mini videos. Not sure what the app was like before, but so far I have no complaints! Feeling much more comfortable about our trip and how it will unfold logistically! Thanks Disney for a great, informative app!
By Team past
It's definitely not Disneyland's MouseWait.
Very useful app 4/5
Really enjoyed the utility of this app, especially how it works on the iPhone as I'm accessing the Fastpass and ride information real time and on the run. Booking dining times is a really useful and handy function too.
Nothing are working 1/5
By Doctor Aibolit
Fast passes option is not working. Useless app.
Essential for any Disney trip! 5/5
By Momma Crossword
So helpful! Keep all your plans in your pocket and never get lost or miss out on a meet-and-greet again.
It's useful when it actually works...? 3/5
By Kaitycat >.<
You would think with alllllllllll the money Disney makes every single day, they could afford to make an app that is NOT so infuriating? The My Disney Experience webpage is just as bad. I had to call Disney Guest Services at one point because I was so close to chucking my phone across the room. I feel bad for being so negative towards my most favorite company in the world.. but this app is so sad! Please fix this, Disney!
Love this app!! 4/5
Really like using this app. My husband and I have separate logins, but have our accounts linked so I can see all the reservations and fastpasses he makes, and vice versa. I really like seeing the wait times on the app too. Really convenient for planning where we're going next.
A life saver! 5/5
Really helped me get around the parks and helped us decide what we were going to ride next.