fantastic app 5/5
the only suggestion would be , make it easier to link guests together from different parties via the app
Excellent app 5/5
By Jon Estrella
Very well thought out and works very well. All the APIs were nicely executed
Needs iOS 11 updates 3/5
I updated to iOS 11 and I cannot fetch new fastpasses. Every time I try the app crashes. Worked fine before. Otherwise pretty good app give or take the unreliability if finding fast past times without refreshing.
Best place on earth..worst app 1/5
Disney could improve this app in all aspects.
Not as good as original 2/5
I don't like this version. The previous was much more user friendly. I have used the Disney Experience since its inception and am very disappointed with this version.
Bad experience 1/5
I can't link my ticket. App hasn't ever worked for me.
Trouble with app 1/5
By tinker. bell
Having trouble wit app. All day!
Convenient, almost perfect. 4/5
Pairing with family members or friends who bought passes under a different account is more complicated than it needs to be.
Signing up for fast passes could also be simplified: rather than categorizing times under "Morning, afternoon, etc." it'd be better to list all available times, just like Fandango does for movie times.
Estimated wait times for rides are inaccurate or not updated frequently enough.
Better than using a paper map, relying on kiosks. Best way to plan your visit.
They must have updated! 5/5
Been having problems for the last couple of days. But got on today and was able to change some things! Awesome!!
Non expiring tickets 3/5
The app is great but needs to list the theme park days and water park days with current tickets
Great Map, but... 3/5
This is a great map tool. Especially since you don't have to carry around the paper. It's great to see and have reminders of where you are supposed to be for FP+ and meals.
But... it crashes when you are making dining reservations and fast pass. Very frustrating when you are trying to compare days against each other and you lose the entire thing half way through.
Can't log in 1/5
Have correct email and password and will not log in
By Not a hater of Alexa
Food and wine festival is awesome. Celebrating my 50th birthday with family and friends and enjoying all the different flavors.
Terrible app, long lines, unclear use 1/5
By Crazy wine lover
Just bad experience through and through
Fast Pass 1/5
Not able to link accounts of family members.
App fail 1/5
Online check in is waste of time
Amazing planning tool! 5/5
As I'm planning our first trip to Disney, it's so fun to "walk" through my touring plan to get a sense of the flow of our days!! Not to mention all the info options for dining, shopping, photopass etc!!
Poor WiFi 3/5
By AG Mommy
Super slow to link tickets, fast pass issues.
I am having a terrible time with this app on my iPhone. My photos won’t show up, people linked to me show up every now and but not when I need it. Disgusted with it!
Magic kingdom 2/5
By KW from WI
For our first day at Disney we went to the Magic Kingdom park and were disappointed. Multiple rides were not working including splash mountain, the jungle cruise, stitch, Tom sawyers island and the big river boat. We spent over half hour waiting to get into the haunted mansion (one of my favorite rides since I was a child) and it broke down and we were sent away. Over all disappointed for the amount of money that was spent getting into the park to have so many favorite rides down. 😟
Disney is the most magical place on earth. Growing up my Mom took my sisters and I almost every weekend. Now I have a little one and am so happy to watch her grow up enjoying it and am re-living so many beautiful childhood memories!!
OMG such a great new addition. 2 awesome rides and great eye candy ❤️❤️❤️❤️❤️ love Disney even more.
I was trying to purchase tickets, the app kept telling me that info was missing. All info was in and correct.
Missing features that were in the prior app 1/5
In the old app, I could link all plans to all guests and magic bands, yay! I could enter tour and event reservations, and add notes like flight numbers or parades, etc.
I cannot find a way to enter those Disney event reservations, or notes. I used to put all info in the app. Now I must keep a separate record of my flights, WDW tours, WDW events, etc?
PLUS: there is no way to email plans, or print them from the app. I had to print from my pc, but there was no way to email them from there, either.
This is just the opinion of a DVC member that visits twice a year and loved the old app. Please help me to love the new app too!
Go back to the old app 1/5
The newer app is horrible. Go back to the app with the menu on the side bar.
Fast pass problems 2/5
Fast passes lag
Very user friendly!
I cancelled, changed, added FP+'s.
Great on directions And information.
As a Disneyphile I love by this app while at the parks. From rooms, dinner reservations, wait times, and fast passes it is all here. Perfect to keep you in the know when visiting the happiest place on earth.
Handy App!! 5/5
By Aussie Girl
Keeps all your events, fast pass and dining reservations in one place so you can keep track easily... way easier than keeping up with your kid/s!!
Smoking Areas 5/5
We absolutely love Disney; however people still smoke outside of designated smoking areas. Please confine those areas off from designated paths as much as possible. Thank you.
App is so easy and convenient to use ,love it!
Everything you need in one simple app! 5/5
Self explanatory, always being updated and makes Disney life a breeze.
When I booked my room 6 months ago I requested a high floor with a water view for my honeymoon. I was very dissapointed when I found I was on the first floor far away from anything. Not a great start!
Disney Experience 1/5
Not happy with the current version!
Going to look at one restaurant, can't back out have to sign out go back in because it won't refresh the screen -- ridiculous.
Some restaurants offer to view the menu, did not have that option for Tony's town Square.
Had problems with the app but called the Disney help line and fixed the problem easily
It is perfect!!! 5/5
By Ricardo Cordero
Great, great and great!!
The app is very confusing. Difficult to navigate. Not user friendly.
Lots of glitches 1/5
By Cat lady 32
I like the changes they made to the app but it has lots of glitches. When you open up dining and select "list" view, it gets stuck on a white screen and you have to go back to map view to see the restaurants. When you try to select a restaurant on map view, the name of the restaurant appears and then disappears. The app itself is also running very slow. Previous update was better.
Easy to use 5/5
By Honkey kong
Very useful, can make dining reservations and fast passes on it. Plus has map
No reliable on Disney wifi. My app stalls and has to be rebooted. I'm on an iPhone 6 3/5
Not reliable on iPhone 6. Crashes and won't reboot.
The updated app is horrible 1/5
The older version was much more user friendly. This updated version is awful, things don't link together, it freezes all the time, constantly get an experiencing technical difficulties screen. I hate it! It not easy to navigate...wish they didn't change the older version. Can't stand this new version!!!
Must have app for Disney 5/5
This is a MUST HAVE app for your trip to Disney World! It's everything you need all in one place!
App malfunctions 1/5
By jay generic
Numerous attempts by 4 of us to change and delete fast passes failed and kept us out of adding a fast pass. One of us is an app designer even. IT fix your app!
Good tool but still room for improvements 4/5
It's very nice to be standing at one end of the park checking wait times for a ride at the other side. However, the app continually signs you out or forgets what Park you chose and really slows down the process. Most of the time it is just annoying, but when you're doing the super walk to popular rides during fireworks it is less than helpful. I agree with a lot of others that it seems clunky to use. Once you've done it for a few days you know where everything is, but it takes some getting used to and figuring out. All in all I would definitely use this app again next time we come but it can be more user friendly.
Confusing liked the old one. 1/5
Can't sort dining by park
Should be able to book hotel through app. Handy around the park. Could use some improvement on web enabled features. Very useful.
Pretty good app 3/5
It's great to have everything all in one place. But a lot of the time you cannot access your wishlist and integrate it with you plans.
Disney app not nice 1/5
They have taken a app and made it to difficult to navigate. I have been trying to find out where you make on line payments.
Too many clicks, not enough search keys! 1/5
By disney blues
Information is hidden behind several click buttons. Search keys are almost non existent. The app freezes up more frequently than it used to.
Disney telephone wait times exceed 30 minutes! Where is the customer service??
Frustrated and disappointed!!
Thunder Mountain 4/5
Delayed opening when park opened. That should be fixed before park opens.