Not very good 1/5
Choppy, crashes, horrible UX.
Good app 5/5
I like the paperless aspect and paying my bill online. The features available using the app are helpful as well.
Terrible, just like the company and its services 1/5
By Quinn Jones
Their services were EXPONENTIALLY better before they sold out to the corporate conglomerates.
Really great love it, very convenient 4/5
Really great love it, very convenient
I want to be able to.... 2/5
I want to be able to kick/block devices off my router using this app. Everything else about it is great :)
Great App 5/5
works awesome. makes management of account easy.
Love it 5/5
Love it! Great price and internet is super fast!
Everything I need in one app 👍😄
Easy to use 5/5
By G2 graphics guy
Lots of info on home screen, super convenient. Thanks spectrum.
I really enjoy this app. Been using for over a month now. Have had no problems whatsoever.
TWC/SPECTRUM APP 2/5
Okay guys I'm getting all conflicting info on the apps and wifi signals and global calling app features tell ya what just put it ALL into ONE APP and call it a day! I'm sure you can do this so we won't have to mess with 3 separate apps every time we leave the house! It's ridiculous ! It's ok but boy your explanations for things going wrong with the apps and signing in to the account app is different than the wifi app and then you have to open your cell phones settings for wifi and enable that way to many steps for my time and energy & especially when they just don't work or freeze up on my iPhone screen ! I hate this! Totally confusing your patrons !! Let alone your technicians who all say something different !!! Pulling my hair out!!
It's fine 3/5
So far it's fine to view and pay my acct
App used for forwarding hm calls works! 3/5
By Bookem t
It works for forwarding hm calls but is kind of a hassle to plug in the same mb phone # each time as the app saves it but then you have to go through the saving process each time. I have used it for reporting an outage which is very easy to do.
Good app. 5/5
Good app to get information about who's calling realtime and bills.
Works Fairly Well.....
However, The Application, Needs To Provide The Ability To Individually Turn Off The Digital Phone, Internet And TV Services By The Touch Of A Couple Buttons.
Can't be worse than the service itself 1/5
Spectrum was forced on us since the landlord refuses to allow Verizon to install the FiOS box. This is hands down the worst Cable/Internet provider I've ever had; including Cablevision ... and don't get me started on the lawsuits for Fraud since they're selling speeds in NY that they do not ... and cannot ... provide
Useful, Fairly Easy! 4/5
Decent app, not wonderful in the sense of intuitive, but it's easy enough to use once you figure it out, and useful to pay the bill within a minute.
App is grossly outdated 1/5
It is very difficult to use for its lack of UI
By Phuck The Police
Great app hope they make more improvements
Never works. All or some of the following always occurs - no sound, no connection, poor connection, application "not working properly" or interrupted service....enough is enough! Fix your app! And no, it's NOT my internet speed or connection. And if it is, you are the provider for that too.
Great app!!! 5/5
Easy to use and to understand your needs .
Awesome App! 5/5
By Da baddess
I love the convenience of the app being An "all in one"..Literally everything I need.. no need for an operator most of the time.
Easy & Detailed 5/5
Lots of info & easy to navigate. A nice way to check your account.
Excellent App! 5/5
By Ging Chavit
Love my TWC app. I see all info I need.
Horrible app 1/5
The paperless autopay feature does not work. Very frustrating to have my bills paid late because the app won't work.
It's time to change! 2/5
I don't know why Charter Communications hasn't changed the app to Spectrum, I feel like I'm still using the old Time Warner internet which according to the website it's "Spectrum" internet. Oh they should also do a app makeover, it's time for change Charter
Spectrum not twc!! 3/5
Love the app but the design looks too simple and it still says twc. Should update the app and remodel it for better looks.
Excellent App 4/5
By Top Texas Tiger
I wish that you could do more...like add/delete services.
It works to check and pay my account 2/5
By Libyen Bon
I use it mainly at home to pay my balance and check my balance but it hardly works for me on TWC free wifi plus ends up slowing my internet browsing more
TWC APP 5/5
App is on fleeeek📱📶
It works 3/5
Seems to work for how I use it
It's fine 4/5
I use it to check voice mail and access my account with my phone. Since I have fingerprint ID on my phone, I don't have to remember another password.
Mala señal 1/5
Me conecto a pass point y no se conecta. Siempre tengo el mismo problema. Ninguna de las señales me puedo conectar. Estoy suscrito a spectrum.
Headed on the right direction 4/5
Spectrum's changes are slowly moving the services into excellent territory. Customer services are improving!
Deleted APP 1/5
Deleted because update won't download
App will not update 1/5
I updated to IOS 10.3 and the app will not update. I have tried to erase and reinstall but the app will not allow it?? Very frustrating. Update. I am still unable to erase or use app. 😡
Excellent service 5/5
This is awesome
Doesn't appear to report system status. 1/5
One would hope that system issues and/outages would be easily available, but that doesn't appear to be the case.
Awesome app 5/5
TWC really out did themselves with this app. It's convenient and let's me know what is going on with my account.
This app is pointless garbage. It does nothing!?! What is the real point OF this fool app? It doesn't DO anything????
Not Bad 4/5
Can pay my bills on time or ahead of time with no issue, thanks.
Very helpful 5/5
It's all you need in one app. Very easy and simple to use
No issues 4/5
Very easy to navigate! I'm fairly new though so I don't know if it's missing anything yet. So far, so good!
Great app 5/5
By Penni D
Very user friendly! Love it!
Never allows me to pay my bill
Information doesn't update correctly 1/5
I have a late payment because the auto enroll feature didn't work. Also, it shows that no payment is due until after the due date has past...
By Doyle, King of Cool
Works great 5/5