Outrageous International Fees 1/5
By JT fan
Even after we purchased international plans for both our phones ($40 each) we were charged significant roaming charges bringing our total bill to a staggering $367. And had we not purchased (from an Irish carrier) a hot spot in Ireland for another $110 our roaming charges would have been even higher. Total cost of using our phones (2 weeks Ireland, two weeks domestically) the last billing month was $477. Somehow this feels wrong. I will switch carriers before going overseas again.
Easy to pay from this app. 5/5
Love how easy it is to pay
My bill. Takes less than a minute, and I receive a text confirmation!
I love how easy it is to access your account. You can change whatever you'd like, check your balance, and much more! It's a great app!
By Shooka shoo
My monthly bill is way too costly...thinking about switching
App options good but freezes more times than it doesn’t 2/5
App has always been very buggy. It will freeze up and even after force closing/uninstalling and reinstalling it does the same thing.
Does not support iOS 11 widgets 2/5
Big Red is cancelling rural customers who roam and use “excessive” data on their unlimited plans (8500 so far). Lack of widget support makes it more difficult for me to track my data usage.
Unlimited data? 1/5
Your unlimited data plan stinks!!!!!! If I could switch to another company, I would!!!! I just don't understand how you can say unlimited and then put a "hard cap" on the phones!!!! False advertising 😡😡
EZ to use! 5/5
Changed my plan in 60 seconds
Thank god for postdate! 5/5
By Naughty mommy
Thank you for offering more than one way to pay! This isn't something I would want to alway utilize! I if I need to! 💋💋💋
Cannot sign-in 1/5
Apps tells me my number is not recognized despite being a Verizon Wireless number so this app is useless.
It actually works! 5/5
They charge you an insane amount watch out
Don't want to update! Fix it first!!! 1/5
Update breaks what I want. Please read reviews. But we can't access without updating! Please fix quickly.
Excellent app to set up services, view and pay bills. I also appreciate interactivity of the app in the store to get placed in a queue to be helped. Shopping via the app is also convent and secure. It was a pleasant surprise. The built an app that simulates an in store experience.
I have dropped probably 100 calls in the last month. Horrible reception
Verizon app 5/5
Very friendly use and with most of the information you need right at your finger tips. Highly recommend it.
Verizon App 😊 5/5
By Calhoun Casey joe
Very Easy To Use, Pay My Bill On The App Every Month.
Overall the app is very user friendly and straight forward. However, why does it still tell me and text me that my payment is due when I already paid the bill? I have to then recheck to make sure I really did already pay. Please fix that! If you send me a text that you received my payment don't turn around and send me texts that my payment is due!
Busy busy busy ! Love my VZ app! 5/5
By TLC-1234-here we go!
I absolutely LOVE having VZ at my finger tips!
By SUPERMAN'S Lois lane
I love my cell phone carrier sprint employees are always trying to make me switch over but I refuse
Verizon app 5/5
Safe app and easy to use. From changing address to changing plan and more, just browse around the selections on the app and choose your need to do and done. That easy, cause I've just change my plan and it didn't even take a minute. It's that simple, but of course there's a price to pay for easy.
Great app! 5/5
Great app! Easy and quick to use!
Payment is a little too easy 1/5
The app is mostly fine. I'm tired to death of all apps that require the "password shuffle" every time the app is updated. But I have many apps that do this. But now the payment tool is a bit too easy. It states nothing about my payment source and just pays the bill. Good thing my last payment was made with a method I plan to continue with. Take a hint from Amazon and PayPal, show the default source when the user clicks pay. That way I can take additional action if the source isn't ok.
User friendly 5/5
Best way to keep track of accounts and pay bill with mobile reminders
Review of Verizon App 4/5
I love the ease of paying my bill, however questions and shopping and finding my data usage is tricky to navigate.
User friendly‼️ 5/5
By Realtor Judith
Bestest‼️ easy bill payment✍🏻thank you Verizon👏🏻
By Political Patti
Simple and that's what I need.
Convenient but clumsy 3/5
By Mtn Bob
Navigation around the app should be more intuitive.
Satisfied Verizon Customer 5/5
By Lil Lavish
Great App, comes in handy and very easy to operate #TeamVZW
App is way too “busy” 2/5
Whenever I open this app I feel like I just fell for clickbait. I downloaded an app to pay my bill and control my account- instead I have to weave my way through a warren of Verizon services and ads. Once you find what you're looking for though it works well.
Day 1 5/5
Amazing first full day of usage with the iPhone 8 and Verizon. The network connection, fast download speeds of data/the apps, and the ease of setups made it a great day!
Satisfied Customet 5/5
By Geary Cottrell
I am very happy with the Verizon App. It makes it very easy to manage my phones and pay my bill. Very informative and keeps me up to date.
Hate this update (Sept 2017) 1/5
Old version I could see all usage on the main screen- quick and easy. Now I have to go thru multiple pages to see each thing and it is sooo frustrating. HATE THIS VERSION and wish I could go back to the old!!!
Excellent coverage, excellent service both Online, over phone or mobile on my cell.
I’ve compared them all and Verizon always has come out on top!
Can't access app. 1/5
Since last update I can't access this app.
Very Handy App! 5/5
I really enjoy the MyVerizon app! It's so easy to see how much data I have left with just a tap. Paying my bill is very easy, too! With the addition of Verizon Up rewards, I can track my progress to my next reward. (Free data, woo!) Anyone with Verizon service should have this app. I'd literally be lost without it!
Fast and easy 5/5
By JB M.Ed
Not necessary to wait on line for a long time only to speak to an overwhelmed overworked employee who is tired of saying the same sentence for hours.
Bill pay 5/5
By Big ALS 1
App makes it a lot easier then mailing or going in store.
Need to reboot my SE to get in to app 3/5
I constantly need to reboot my iPhone to be able to get into the app. Not every time, but frequently.
The initial screen just shows a circle spinning and never times out.
Other than that I like the app and layout.
Never force people to update 2/5
Verizon, no one ever wants to be forced to update when they open any app. There should be a bypass or just a small notification to suggest it. Already your app. takes data to show our data usage, all I really wanted, then you want me to first update to use a bunch of data?? Haha.
My Verizon App 1/5
After the September bug fixes, the app no longer gets beyond the rotating circle. Last it refreshed, the data screens, percentage and days remaining were not available. Only data used was shown. Please revert to your previous informative version! As it is now, it is useless. ZERO STARS!
Way to go 4/5
By Lil Miss Marg
It’s convenient! It works MOST of the time...
Easy to Use 5/5
This app has never crashed and when I want to view or change my account - the information is updated immediately. I like that I can manage my needs from my mobile phone without having to wait in a line.
Love my Verizon app! 5/5
Love my Verizon app!
this app never works. i constantly have to re-download it. if there was an easier way to have everything at my finger tips i wouldn’t even use this app.
Likes the previous version better 3/5
This seems easy to use I just liked the previous app because when I opened it I could see my usage on the main screen not advertisements.
By Dr. James P. Gilligan
Very efficient and easy to use. Thank you.
Bait and switch 😡 1/5
As soon as I selected $200/month for unlimited, Verizon did the bait and switch for $220/month. Not happy about being manipulated like that 😡
To do an account update 1/5
By YMCA NUT
This is not user friendly and very difficult to navigate.