Used to work 1/5
I do like and use the app. Since the last update, the app works for about a day, and then it just spins when I use it again. I either have to re-install or turn phone off and then back on and it will work for a day and then just spin again.
User friendly 4/5
Very good app easy to use!
Not that awesome.
Actually helpful 4/5
We monitor our data usage using the widget (haven't ever gone over because of it) and recently used the app to give my phone a check-up.
Since I was encountering a problem I scheduled an appointment from the app at my favorite Verizon store for later that day. It was easy, worked great and my phone issue was resolved in 10 minutes.
We can check our bill (multiple phones) and make a payment if necessary.
Recommend this app for at least the widget!
Please Fix 1/5
The widget doesn't automatically update since changing to the unlimited plan. Since I regularly check my usage amt this is quite a inconvience.
Great app!! 5/5
Love the app.
Long time Verizon Customer and one of the best app I have used.. Pay bill, manage data, shop with points and most of all the Best Customer Service!!!
Great App 5/5
This is one phenomenal App. I even love the ability to have seen a live video presentation of the new phone plans. keep up the good work!
Pretty good 4/5
Easy to manage like it a lot
Verizon is a little more expensive but the service is great!! Would recommend Verizon to anyone
Great app 4/5
Easy to use!!! Very convenient !!
Very easy to navigate 5/5
By Sophia Bus
Easy, simple, very understandable. Good job Verizon!
Why does a company who has your business already have to put so many ads in their feed. This app works well only after you exit the feed page. I pay enough money I shouldn't have to be hassled for more of it.
This app is super helpful for almost everything I want/need to know about my phone!!!
Great App 5/5
Perfect!! 💯. Easy to use and support is great!! Best Service I've ever had!!
Easy to use! 5/5
By Fluffy extravaganza c:
Every time Verizon updates the app they truly do make it better. Nice job! Easy to navigate and use!!
Interface needs work 3/5
An improved UI could really improve this
Extremely easy to use.
Great app. 5/5
Easy to review data usage and pay bill.
Constantly changing. Frustrating!
Smooth but 4/5
Glad that you guys keep things private! Right? In accordance with wiretapping laws? My state has strict ones to prevent them. I switched to you from a previous major cell phone carrier. The app is smooth. Props to the app, but an employer also should never have access to my cell phone records, even if receiving a discounted rate. I hope the rumors I've heard about that aren't true because that could make a lot of media noise 😄
Very user friendly. Really easy transition from page to page. I love the log in access. It is very straight forward! Very happy.
New UI 👌 5/5
I like it
Verizon is the best 5/5
By Mags in IA
Best service coverage, easiest app, great customer service, terrific tech support - no wonder it costs so much ; )
I don't really use it but occasionally check the widget 3/5
For the widget, It would be nice to be able to be able to see % of days left in the month to easily compare that with the % of data left in the month.
Easy to use 5/5
This app is great. It's easy to use with lots of useful information. It's easy to change my plan too. I also like Verizon's new bills; very easy to read and I love the "last months bill" so I can see why the bill is different from last month to this month.
Love the new app 5/5
New layout is very easy to navigate and looks amazing
Pretty seamless 4/5
By Big Yummly Fan
Good UX and clean interface. I've even copied some of the coaching cards and implemented those methods in the apps I work on as a Product Manager.
Very disappointed . I have to shut my phone off or delete the app and reload it. It does not work. My phone is updated and I have gone to customer support however it does not work properly. Very disappointed ☹️
Good to have, better than using safari 4/5
I had trouble using Verizon to pay my bill on a web browser, but I downloaded the app and paid and t worked fine. I just hate downloading stuff cause it uses up more space in my phone. But the app is great
Horrible UI 1/5
By Favs histidine
Verizon randomly decided I need a pin and made the login process horribly unclear. Can't wait to see the mess inside the app if I ever get in.
By Michael Rutherford
Great app it's improving.
By Steelhanded Gaming Ent.
Switched data plans all just with the app! Amazing!
Better app 4/5
I have to sorely admit that the app has greatly improved
Love it 4/5
Beats T-Mobile's hands-down
Good app 4/5
Easy to use and very convenient to pay my bill. I keep trying to make my number the admin number but it won't let me, that's my only complaint.
App tells me- You need to go online 95%T 1/5
Headline says it all- what is the app for if I have to go to your silly website to look at information, change information, etc.?
Pick an API and stick with it- one that allows mobile hooks preferably, so your Xamarin devs aren't forced to redirect everything to your Node.JS devs on the webside...
Why can't all my apps work this efficiently! 5/5
I really love this app. Paying your bill, viewing your bill, accessing support by just "chatting", checking out your account information are just a few things that I do that are seamless and make it so easy to use. I really hope any updates that are done don't drastically affect this app I think it's awesome and very user friendly.
They broke it by requiring PIN login. 1/5
News flash, my phone has Fingerprint ID. Yet, this update requires PIN number login. Not only that, most combinations don't work as Verizon doesn't think my choices are secure enough. That's fine, I just won't use this useless app.
You can't login with your username/password and you can't login with your fingerprint.
App deleted. 1-star rating. Ridiculously cumbersome and unintelligent app design. I guess I shouldn't expect much more from Verizon though.
Can you hear that?
Easy Peezy 5/5
I like the way everything I need is easy to find and paying my bill is one click and done.
Perfect for Busy-ME's! 5/5
Love the easy of this apps do wish all other utilities would make it this easy.
Great app 5/5
I don't use it a lot but every time I do I have no problems using it.
This latest version has been fickle since released. For the last several days has taken forever to open and now today will not open at all. Please fix. This is not reflective of your company.
So Easy to Use 5/5
Really appreciate an app that is so easy to use. Look up your data usage, pay your bill, all with a quick click. Thanks!
Way to turn of alerts 3/5
App is fine, does what it's supposed to do. My biggest issue is there's no way to empty, clear out, or turn off the stupid little bell in the top right corner altering me to stuff in my account. I don't need to see I have so and so many rewards points. I'm never going to use them so stop telling me
Works well 5/5
New app is horrible! 1/5
The new Verizon app is the worst! You people continually change the look and feel of this app making it difficult for us to simply find the useful info we need! User experience of new app is the worst of any app on my iPhone! QUIT messing around and give me the simple facts we need and want! I may delete this app entirely rather than continue to suffer thru your myriad useless updates!
Very poor app 1/5
So, the app shows the current balance plus next months balance. Of course, I want to pay the current bill. The app tells you the balance currently due but auto-fills the current and next payment. AND then has no way to enter the current bill only! Not cool.
Super convenient! 4/5
I really like that when I booted up the app for the first time, it was smart enough to automatically log me in to my Verizon account so I could pay my bill with just one click. I might feel a little more comfortable with a Touch ID-based login, but when push comes to shove, I do like having one less step to go through!
All about the money 1/5
Top of page...not "how can we help". Nope...pay up.