Cute but lousy 1/5
Cute marketing gimmick but no real data is available and what there is is temporary. Better off to download Sleepyhead for Windows or Mac and import data via an SD card. Huge amounts of data and graphs are captured this way. When you see what is really available it will make you angry that this app provides such a skimpy and irrelevant view. Shame on Resmed for holding out on us like this. Also, by doing it this way you don’t have to wait for your device to take it’s sweet time calling in. Why Resmed doesn’t have a setting to force uploads of data is beyond me. Instead it takes about and hour after you stop using it to call home. So lame!
Could be better 3/5
No way to submit trouble reports. If I could I would let them know that when you touch the rightmost bar on the graphs, the numeric value does not display in a popup as it does when you touch any other bars. Also, the support menu at first makes it look like you can compose and submit ticket (i.e., it says "400 characters left") but all you can really do is select from a predefined list of questions and then click the link they give you to an article.
“It’s not a choice Grace, it’s a lack of options” 4/5
Look, the app is great, but it’s also a manufacturers app. There aren’t any other options for me using my CPAP.
So what I’m hoping is that they take suggestions. I think the HealthKit and an Apple Watch add on would be fantastic
Apple HealthKit Integration Needed 4/5
I find this app useful at tracking how effective my CPAP machine is a treating my sleep apnea. I would however like to see more data detail than what is currently available. Also, I would desperately like to see this app integrate with Apple HealthKit and the Apple Watch. Currently, I’m using another Apple Watch app to monitor my heart rate while sleeping, but it would be nice if this app integrated Apple Watch heart rate monitoring to increase the accuracy of its sleep reports.
Potential to innovate with Apple HealthKit 1/5
By Sysop Justin
The app is missing the a major feature. The feature I’m referring to is Apple HealthKit integration & synchronizing. Two other features I'd love to see are integration with the Apple Watch are pulse/spO2 monitoring while sleeping and under the my equipment page besides showing my AutoSense 10 with serial number and mask model also give the device firmware version and the latest firmware version potentially available for device.
Still Needs HealthKit Integration 2/5
Useful info, but this could be so much more useful if it synced my sleep data to my Health app. I keep hoping this will be added, but so far no luck.
Do NOT update! 2/5
I updated to the latest version and my last 5 data days disappeared!
Sleep Data Gone 1/5
Warning to all who think this app is good.
Small print clearly shows this lame garbage : “Within myAir, you can see up to two weeks' worth of data at a time.”
Good, not great... 4/5
I love getting to see my stats on a daily basis and comparing them to the last weeks worth of data. Increasing that to 30 days worth is a great update. The one thing that’s missing with all of this is a roll up. What are my averages over the last 30, 60, 90 days or for the entire year. The coaching element suggests my first goal should be to wear my mask for 4 hours a night. It would be nice to know if I have been averaging that.
Needs HealthKit integration 3/5
When we go through the hassle and expense of using a CPAP machine every night, it’s SO frustrating that the data isn’t available in HealthKit. This app is so close! Leaving it unfinished is lame. I like the app for quick check-ins on how I’m doing, and it’s very nice by itself. But it could be *awesome* with a bit more work.
STOP LOGGING ME OUT 1/5
For the love of God, how many hours I use my CPAP is not a state secret. Leave me logged in, unless you want me to start using a password of "12345" to access my account.
(Also, give me more stats than the overly simplistic stats you do, so I don't have to pull the SD card out to get anything particularly useful. I'm a big boy, I can handle it.)
Seriously, though, fix the password thing, or just ditch the app, since the way things are, you're just saying "we don't actually want people to use this "
Easier in browser 1/5
By Harold AK
The app doesn’t allow iCloud Keychain to save login credentials making it inefficient to use - better to go to Safari browser and save credentials there.
Add Touch ID 2/5
works well— but I am so tired of having to log in repeatedly. Developer should add “keep me logged in“, and touch ID!!!
better then going to the web 3/5
my main reason for downloading by the app was to export data from my Air10 to apple health kit. it does not. therefore the app like the website is just a monitor for your health insurance company to track you. 5 stars if this gets linked to apple health kit!
More data please? 4/5
The app seems to work fine. I find the little data interesting, but I’d like more info. Does the data distinguish between hypopnea and apnea? When are my episodes, and how many? -I don’t just want the average per hour overnight, especially since I wear the mask while awake and reading before bed, and for a bit right after waking, since I have hypopnea. What pressure is my airflow at overnight, and when? I would like access to more of the data that I know the machine is collecting.
The app works well enough I think. I would like to see something added for the iPhone health data integration and touch ID. All my data seems to show up correctly. My main issue is why do I have to keep logging in to the app? Why does my login expire for a sleep device app, is that information that sensitive?
I cannot believe there were ads on the app 1/5
Software OK, entering password is annoying 2/5
By PC and Mac user
I've used this app for 18 months and it seems to do what it's supposed to.
I don't understand why I have to login with my password every 2 weeks. I don't think it's losing my password, seems like a policy issue. Can't I just select "keep me logged in forever". Logout policies make sense for bank accounts, but this is a sleep monitor app :-/ How about implementing the touch-id scanner like my bank did 3 years ago.
I deducted a point because the developer continues to require me to login every 2 weeks. I did make my password super simple so I can enter it quickly... come on, update your app to support Touch ID, or let me be insecure with no password.
App works fine just one request 4/5
Would like to add notes to dates. Like having beer or food medication and at what time before bed. Would help with things like hypoglycemia or narcolepsy to see what triggers or helps apnea events.
No effort to make it user friendly 1/5
By Lost while Driving
Still has not incorporated Touch-ID. Does not remember password. It is time to make it consumer friendly.
Works fine, but 3/5
By Actually works as described
Data is deleted after two weeks, and not compatible with Apple’s health app.
Needs Improvement 3/5
Clicking on links in myAir’s emails invalidates the session in the app, and you never see the actual content; there are no hooks into the password keychain, nor is TouchID enabled. Not a great user experience.
Doesn’t work 1/5
It’d be cool if it worked.
Can’t register 1/5
Tried to register multiple times but unable to because the captcha won’t work. Tried to use support section but lo and behold, there is a malfunctioning captcha to submit. Worst registration experience ever. I am submitting here in hopes of support seeing and responding.
I hate this app, there is NO true support other than a prewritten script that you can click for answers. The problem I'm having this app is not compatible with Apple Health and is not listed as an available app on the Apple health app and support does not communicate with users other than a prewritten script. Support should allow feedback from users so it can be aware of what users need. I would downgrade this app from 1 star to NO stars but 1 star is the lowest rating allowed. They never bother to read these reviews. Write a note to yourself, you’ll get an answer quicker.
Where's Touch ID?! 2/5
If you're not going to allow users to stay signed in, at least integrate Touch ID into the app. Even switching apps for a second triggers a new login request. Egregious oversight. Other than that annoyance, I like being able to track my use and also data but some elements simply don't work and links from emails open in the app only to take you nowhere. How about Healthkit integration? I'm shocked they didn't bother. If the developers fix nothing else, they at least need to add Touch ID.
Was good to use 1/5
By 86 scirocco
Can no longer log in. Always states my session has expired. Hard to log back in.
Only down side when it worked was the short history it would keep. Wish I could see months back to track how well the therapy is working.
Show average score! 4/5
By USAF CMSgt
Good app but would be better if it provided an average score.
Pain in the password 1/5
By Stern fan from way back
This is probably the only app that requires me to enter my password regularly. Why won't/can't it accept apple keychain entry? Thus needs to be resolved in order to make this app user friendly.
Enjoy it but... 4/5
I enjoy the app but hate that it doesn’t sync with the sleep app that’s in Apple health. It would be great if it tied all in with the sleep portion of the whole HealthKit. I also hate the fact that it will time out and I have to sign back in. Please consider making it accessible to the sleep portion of apple health. That would make me SO happy!
Log in, every time??? 1/5
By Hark fall
It’s not a user friendly app, every time it opens you to sign in. It’s to bad really it has promise. Please fix it!
Please add Apple Health integration 4/5
As part of a complete health picture it would be great to add Apple Health integration for sleep analysis.
Not bad; could be better 3/5
This app is a convenient way to monitor your CPAP machine. The iPhone app works on iPads, but a native iPad app would be nice (hint, hint, ResMed...) Also, it gets old typing in your password nearly every day. An option to save your login, even better, touchID, would be highly welcomed!
Auto logout what a pain 1/5
By Rev. Ruby
This app is just okay. But then the auto logout is too annoying to make this app worth using. A big thumbs down for me.
By Kid On A Leash
I'm convinced this app can't do passwords correctly. It makes you enter your password every two weeks which is annoying but when I do it never seems to be the right one. I've had to reset my password every single time. Ive never had problems with this in any other app.
Wake Up ResMed 1/5
This app, while it looks nice, is very rudimentary.
My two biggest complaints is lack of support for touch ID and lack of integration with the Apple’s health app.
It is ridiculous that I have to look at third party sleep tracking methods when this should track my sleep and send it to Apple’s health app.
No Touch ID 3/5
By App reviewer mike
Update and I’ll change to 5 stars.
App is basic but good 3/5
I'd really love for this app to find a way to integrate with Apple health kit
Better then nothing, not as good as sleepyhead 2/5
It's ok for basic data, though mask on off and sleep score is way off. Better then nothing. If you want a truly accurate assessment with pressures, ahi, leak, etc charted for the entire night the open source free software sleepy head can't be beat.
Ok, needs a lot of work 2/5
This feels like an app that was done under contract by a developer. Like a set of not well thought through specs were emailed off and that was it. It does contact ResMed’s servers and display the data, but:
Passwords are required and expire frequently, so you keep having to invent new ones (hello? Why?)
It doesn’t integrate with Apple’s HealthKit.
It displays sloppy programming in the user interface.
Wish this connected to Apple Health!!!!!!! 2/5
Wish this connected to Apple Health!!!!!!! If making an Apple App, should Share Data
NO TOUCH LOG IN 1/5
Really at this point there is no touch log in?? It is extremely
Annoying to sign in each time!! Also there are other glitches...
The contact form has 400 characters & no keyboard!! It also needs a landscape option.
Such a shame because the engineering of the equipment is first class!! The app is really sloppy!
Great Almost 3/5
I've been using CPAP for over 10 years and as such this app constantly gives me scores of 95 - 99. I've only got 100 once. It's not hard to do if you use CPAP correctly and sleep at least 7 hours. The problem I have is that it removes a point for on/off even when you take it off in the morning when your session is complete, that along with my one time getting up to use the bathroom brings my perfect score down to 99. No big deal but I just feel you should not get "penalized" for removing your mask at the end of a session, everyone has to remove their mask when you wake up.
Needs some work, but easy to see some data. 1/5
I agree with others about the Touch ID. Such a hassle to put in info each time. Also I wish there was a diary section we could add notes to our daily info. I.e. We could note if we were up in the night, sick with a cold, changed masks, etc. I have to keep all this info separate from my data so I can try and figure out what's going wrong with my therapy. Also the point number system doesn't make sense. If your AHI isn't at 5 or below your CPAP therapy isn't working properly. The score I get is "94 Great" when my AHI is 15.6!!! All the other stuff Doesn't matter if my AHI isn't improving. So for new users it could be very deceptive. They think the overall score is great when really the cpap isn't working at all!!
Is it worth using? 4/5
By Mr. Musical201
I do believe it to be a good support app. Must admit that I use it and check it almost daily. Does it accurately reflect what and how I feel about my nights sleep? NO- not most nights, but it does encourage me to continue to maintain the unit daily. I would not stop using it. Would appreciate more accurate technical information. In my case it would be more effective as support should they build the app with a greater sensitivity to actual reported information. It causes me to feel someone is caring enough to keep me involved with my machine. Thanks Resmid
So so app 1/5
Not a true representation of what happens when you sleep. It lists that I took off my mask when I never did. It is also a pain in the A-- to sign in every once in a while. Should have the option not to have a password. Who really cares about someone sleeping habits. Needs to have more explicit information on what happens at night when you sleep.
Data Not Accurate!!! (See update) 4/5
I've been using this app now for three weeks. The Mask on/off feature is way off! And the Usage data is off! It cuts my hours of usage time on a given day by up to an hour and a half some days. I document my time "on" and "off" to compare.
This is particularly annoying because in order for my primary insurance to cover this machine, I have a minimum usage time per day to meet.
I am also suspicious of the "mask seal" feature. Just doesn't jive with what I experience during the night.
NOTE: The data reported on this app, is also reporting the same on my ResMed CPAP machine. Both devices need work! Not good! Thanks
UPDATE: Spoke with tech support about the disparity in the usage time and I was told this is happening due to air leakage from my mask! I have the setting on "smart start" and when the mask leaks, it automatically shut down my CPAP machine resulting with the usage time difference. I am changing my rating.
The "mask seal" feature shows an on/off point each time the air leak occurs, even though I am not actually removing my mask several times per night.
Touch ID 3/5
I'm a new user and already frustrated at having to enter my password with each login. Please consider an enhancement to add Touch ID.
Waste of space 1/5
I have never gotten this app to work because I never got the registration email. I registered my machine 6 or 7 times, checked junk mail, garbage and everywhere I could find in my email and I never once received the activation email. Contacted customer service and all they did was resend the email which never arrived! Did not understand that the email was not being received. To me that says it was something on their side! I even deleted the app and reinstalled it but that didn't help at all!!! I am going to delete it and not waste the space on my phone!
What he said--Please get TouchID set up 5/5
By One way please
Please get TouchID set up.