Works well 5/5
I continue to be very happy with AT&T service. The app works seamlessly and provides all the information I need.
Easy app 5/5
Easy to use
Cobbled together = Fail 1/5
Att, for the > $250 a month I pay for the privilege of using your services, I gotta say, I expect better. Your app is convoluted. Spend the money to make it right. Fingerprint authentication needs some work. Getting usernames and passwords right is a price of admission. You're a network company, I expect your app to scream to the next page. This app feels like a lame attempt to put a att wrapper around HTML VS actually building a Mobile app.
Attention: VP of Customer care, wanna improve your NPS score, try using your own app, walk a mile in your customers shoes. No, don't hire a firm to do a study, go do it yourself then fix the problem. EVP of Customer care, fire them if they don't.
Great app 5/5
By Matatan 50
Work great , easy to use
Lovin it 4/5
I love my AT&T I love that I get texts messages and emails when I'm reaching my data limits and I love that any time I've had an issue they have been fair thus far. I only dislike that I live in a region where I get great coverage in some places and only one or no bar in others. Overall I recommend AT&T. Few drawbacks and fair treatment so far. I've been with them about 2& 1/2 years. I was with sprint for about 10 years give or take a couple of years. I think AT&T tops sprint.
Excellent App 5/5
I love the new app and use it quite frequently. Using the Touch ID on the iPhone SE is super easy. All the info I need is at my finger tips.
Just Ok 3/5
Slowest app on my phone!
Love att app
Always easy to use and informative 5/5
By Black prez
I enjoy using this app, they are always finding ways to improve it. It's quick and easy to make payments, and access account information. Good job!
Better than it used to be. Bugs in login passwords, user id, and access id, lead to numerous password attempts, and app continuously crashes.
Excellent App! 5/5
This is an excellent app. It works well every time.
Pretty Good 4/5
Generally good app. Makes tracking usage, doing payments pretty easy.
Awesome App 5/5
Nice app 5/5
App is nice.makes bill pay very convenient
I love it!!! 5/5
"I can do anything, I love it"!!..
Great for controlling my account 5/5
It works great and helps me handle all my att products in one place!
Horrible company 1/5
By Winston Churchill Paine
This company is absolutely pathetic. I have been held hostage by them for months for an IPad I returned. Wells Fargo got my money they automatically took from my account only for them to charge me months later.
Very useful 5/5
By Lady gamb
I like the app very simple to use. And easy to keep track of billing and changes
Ok app 5/5
Ok once you get all of the different passwords!
Great app 5/5
It took me a while to set up but that's was my fault lol but once I did everything I need to know is right there, don't need to call customer service#
Using this app cuts into your data plan?! 1/5
If you're out and about and use this app, it eats into your data plan? That's crazy. The app is sluggish even when used on Wi-Fi.
Why isn't there truly a way to turn on the option to turn on Stream Saver from the app?? When I try to turn it on, I get the error message of:
Hmm… Looks like your device isn’t eligible for Stream Saver right now.
-->Even when calling AT&T about this issue, the representatives complain that because the feature is new, they don't have all the information and have to always put me on hold. But ultimately, I'm told to just wait and eventually it MAY or may NOT turn itself on. What terrible service! From the app, there are no better options. I would LOVE to be able to rate the service I receive from service in the app.
Why doesn't AT&T work with Apple to integrate our real-time data usage information into iOS Settings? In general, why doesn't this app have up-to-the-minute usage information?
This is all very sad.
My att app 3/5
By Nonstop price 54
I like the app but it needs some work.
Never a problem 5/5
I have been using this app for several years to check usage, upgrade eligibility, and to pay my bill. I rarely have ant problems. I would recommend.
Att mobile app 4/5
Great app. Very useful. All the information right in one spot for all my mobile use
Easy interface. 5/5
By Jamie Behar
Fairly comprehensive with regards to most of what you will need to manage your service.
Easy to use 5/5
I appreciate having an app that makes it easy for me to view my bill and even pay through it if I chose.
I never have difficulty using this app.
Nice app 3/5
I wish I could access more account information like how long I've been a customer, and see billing history for more than the 16 months.
Mark on AT&T 5/5
A special thanks to the developers for continuing to improve
accessibility for the visually impaired via VoiceOver, Apple’s software screen
reading solution for the blind and low vision.
By J Masa
This app is (almost) irreplaceable! 5/5
This has had its ups and downs, but this current version has been great. Super quick access to both my cell account (as well as the ability to limit ANY abusers in my family) and to my UVerse/Net/Phone settings. Keep up the good work Ma!!
My app won't open. 1/5
It keeps crashing each time I try to open it.
Still needs work 3/5
The app is better than it was. However there are still some significant bugs that need to be addressed.
Works great!! 5/5
App is great. It does the job
Works fine! 5/5
Easy way to pay my bill and check usage!
Can do split payments! Wife owns business and it's so much easier than Verizon to make 2 payments at once!
-5 should be an option 1/5
By Bobby jyndail
This app is terrible! It's NOT user friendly and it lags. I feel like I'm on dial up! Att took an app that worked and was helpful and made it aweful!
Very User friendly 5/5
The service is superb in NYC. Sometimes I wish it wasn't so can I get out of conversation from drop calls. The APP is efficient, never crashes and happy to take my money when making payments.
Won't Switch...Always Referring Others 5/5
We have been with AT&T for years. Wouldn't ever entertain the idea of switching to another company. They've always reached for greater heights with their Technology & Service. Customer Service is Exceptional. We are a big family & our children are now happily customers also. Thank You At&t!!!
Less than average 3/5
Update: connectivity issues have gotten better and the app is overall more responsive. Changing the rating to 3 star since this app is pretty average. Can't say I'm wowed or blown away by the interface but like others have mentioned, I'm able to get on it and quickly check my data consumption and bill payment information which is all I really need.
Overall pretty disappointed in the app. Very glitchy, data has problems loading, really just feels like a mobile web page and all the quirkiness that goes along with it.
Pretty Great App 5/5
By Shontell 💕
This app is great to use, especially for someone that doesn't like to actually go to the at&t store to get things done. I've never had a problem with it. You can do literally everything on here from pay your bill to even changing your account settings and much more.
By Duh One & Onlee
Real simple. Love the Touch ID option
Quick and easy 5/5
I love that this program has everything I need to manage my account in one place with the ease of TouchID.
Very useful 5/5
Easy to access my account to view data usage, days remaining in cycle and payments made. Addresses my needs
Use have to rate there app before you can use it! 1/5
By Nickun poop
Fist app I ever had to rate right after I logged in for the first, just to use there app!
Slow and Need to get away from lazy web 2/5
Too slow and ugly and hard to navigate.
I haven't used my laptop since I got this app. Some apps are limited with what you can do they require a computer to access 100% of your account. But with this app you have everything in your phone! AMAZING!
Worst app evahrrrrrrrrrree 1/5
Could not rate zero so a one little star will have to do. Why you may ask? 3 reasons: number 1. The TV product U-Verse TV while better than Directv in storm and rain lagging and sttttttttt-uuutering video make it less than Prime Time for primetime. Numba 2 cost come on Att this is 2017 and the world Ayn Rand spoke of exists. Danny Trejo is right why pay over $100 for TV? Finally the number! 3 location location location Mine is great and well the location of your fiber leaves much to be desired and by the way I really don't like the mob tactics when one is struggling financially! Like you know these days having TV is like a human right it is like crack you try it, get addicted then look for it everywhere for a lower price to get your fix of a mix of indulgence and indulgences! So in conclusion, not primetime, high cost from an already dead corporation and addict causing nauseous wonder how long have I been sitting here
Great app, anything I need to do or see right in my hand. Chat is fast and friendly.
The app works 4/5
The app works just fine, as intended.