This app needs a major update. Half the options won't open. Useless if it won't work!
Where are the charts?! 1/5
Loaded in my test results but can't see any in chart format as name and screenshot of app seem to imply!
Great app. But needs a print option for test results. I like to keep my results in a file.
Has Touch ID... 5/5
This app has Touch ID, it's had it for awhile now, enable it in Account Settings...
It's also a great app that works as advertised...
Good but add features from site 4/5
Still can't read sent messages and I've encountered a new problem-although you can view messages, you cannot view "letters" from your doctor (mine were referral approval letters). I got an email saying I had letters but could not see them from the app, had to go to the website. Please make the app as useful as the website!
My Chart 1/5
By Miser 321
Feb 16,2017 a useless update today, where is Touch ID!!!!!
Needs TouchID support 3/5
Makes it difficult to have a secure password without TouchID or password keychain support
By Shahzad Sadozai
Stupid app doesn't work, can't load the "Terms and Conditions" and kicks me out of logging in
Has lots of good info 3/5
Have been using this app for awhile. Liked the previous version that you could track your test results historically on.please bring back the graphs. Otherwise has great visibility to all your test results
Bad program 1/5
We are can't see record our baby----weight and height,we are not satisfied.Please, improve that mistake.
Couple of years now love the. Convince of this. Male reschedule appointments add to calendar. White to my doctor about problems got them solved! The best!
Great App, minor issues 4/5
So far I absolutely love this app, it takes care of everything I need. Only complaints would be that the notification reminders don't go away once you've seen them, which bothers me. Otherwise I love the app!
Needs improvement 1/5
By Mikey T Ward
Can you add support for Apple Pay as well as credit/debit card payments in the app so that any fees I own can be done in the app so I am not having to do them in a web browser.
Also can you add support to upload pdf files since sometimes some of us need medical clearance but can not upload as a image file as it would mess up the accuracy in paperwork the may need to be filled out for summer camps and or school. Also can you do the same to upload updated insurance cards and be able to indicate which one is the primary and which one is the 2nd one to use if there is more than one on file.
Also the app version for iPad users needs to be updated to support landscape mode so we can use a iPad Pro just like a laptop.
Total Junk 1/5
By Feeling the Awful
Never got past the login screen. Locked up my phone in the process. Would give a zero if possible. POS
A good Alpha version missing key features 2/5
What is there works which is good, but it's missing some key features to make it generally usable.
Login: must add Touch ID login capability. The passwords to our medical accounts are by definition already long and complex for security. Entering them on a computer keyboard is already nontrivial. On a phone soft keyboard it's a pain and likely requires several retries. Get it once and the use Touch ID and the keychain.
Test results: good to see the. It missing the a ability to chart the several results over time I can do on the website.
What would also be good but not as critical is that for a prescription/drug the condition for which it was prescribed would be VERY helpful. Many of us get prescriptions to have on hand IF a condition flares up. So I'm not taking it normally, it's in a drawer. Looking over the list and seeing drugA would be better if it had "for treating blah".
But key is the Touch ID login. With the password manual entry I'm just not going to use this over time and just wait till I get to a computer as was the case already.
The hospital promoted this service, but they forgot to tell their employees to use it. I've tried to make appointments and ask for prescriptions but never get a response back. I end up calling, also unsuccessful which proves that the communication breakdown occurs with people not the app. However, I wish the password can be saved on server on every occasion I had to find out who to call so I can reset the password. No instructions are given to do that. In that sense the app is poor👎🏻.
Needs something me help 3/5
Although I have found this app helpful, it still needs some tweaking. There isn't any way to update some of the info, ex my primary dr is not part of the my chart group and I can't find any way to update vaccinations I have had. Furthermore, I received a notice that I have a bill. While I could view the bill there wasn't any way for me to actually print out the statement. If I wanted to have a hard copy of my medications, again no way to print them out.
Good, but could be better 3/5
Nice app. Interface could be clearer. Also would be great with HealthKit support.
Does the job, but very basic 2/5
Performs most of the functions of the web portal except
• Does not work in landscape mode, a problem for the iPad, since the majority of users use it in landscape mode.
• Does not allow you to view scanned lab results because their web portal needs Java to do that (so it doesn't work on mobile web browsers either) — Insane. Mac computers don't even have Java installed by default anymore.
• Doesn't support multiple providers, now that is crazy, that should have been considered from the very beginning.
Limited - Needs improvement 2/5
By Not as Epic as u think
Not a very good bridge between patient and doctor. From billing issues to questionnaires to appointments, I have found myself having to phone in to either correct the app errors or to just simply call in for an appointment. The app needs to function better as a stand alone and with the services of Unity, otherwise you might as well just carry on with your healthcare like it's 1997 - reconsider downloading this.
Ok app 3/5
I like that I can message my doctors and see everything easily, like test results, and appointments. I don't like that there isn't an option for test results to be exported to the Apple heath app. This seems like an important missing step. There should be fluidity between importing to and from each app.
Crashes constantly 1/5
And I have to restart my phone to even attempt at using it
Missing things 2/5
In this version I can no longer send messages to my doctors. Please bring this back.
Great app 4/5
I just wish it connected with ihealth.
Annoying you can't use two MyChart Providers 2/5
Works pretty well, but annoying that it cannot store passwords for the two providers I use. You have to log out and (remember) and type in password to log in when you switch providers.
Not interactive 3/5
A discontinued medication is still on my profile. There is no way to leave a message for pharmacy to remove it.
Crashes and Lacks Info 1/5
Crashes when tapping on the billing option. Doesn't provide any customer information like your ID to be able to pay bills through the website (since the app crashes when trying to).
EPIC APP 👍 5/5
This app has always worked flawless for myself & my entire family. We have used it for 2 different Hospital & Doctor locations (Oregon) that use the EPIC System but are not 'linked' to share medical record as of yet. When those doctors need to see the test results ASAP & waiting for a fax or e-mail is not an option! I just open up the app, login and access the info they need NOW & share it with them. This app has truly been a life saver! 😇
Special Note to the Developers:
Keep up the new advancements in this EPIC App your patience & patrons do appreciate the updates. 😉
Does not work with my covenant app it's not very good on the app. Done and no good
No set up instructions 1/5
Well ... it's a good idea but there is no set up instructions. Good luck I'll
MyChart is the worst app I've ever used... Period. 1/5
This is a terrible app... Continually disables my account because it thinks either username or password are incorrect (they AREN'T, as confirmed by doctor's office!) so that then I can't even log into the website and have to wait, once again, until doctor's office is open! NEVER AGAIN! You're much better off to just access your account online... not only does it recognize your username and password, but the reports are much better... light years ahead of this app! Avoid the MyChart app! I wish I had... : (
Terms don't load, stop login every time. 1/5
I've tried logging in so many times, uninstall, reinstall, update os, and still can't get past the "Terms and Conditions could not be loaded at this time" warning.
Really bad app 1/5
It shouldn't even be linked to a "health organization". It just doesn't work, I was expecting a simple UX that actually solves an issue.
Great idea but needs work 4/5
The idea and format is good but the app only grabs one patient from the account so I can only message the dr office from the app for one person. Any other patients in the account I have to call or use the desktop version to message about them. And no built in help feature to ask about this
Touch ID 2/5
By Gt Rick
What happen to the Touch ID for login?? Need a fix!!!!!!
Doesn't work outside of US 3/5
I really like the MyChart app. It's a convenient way to keep track of my health care. However, while on a trip abroad, I got sick. I reached for my phone to use the MyChart app to schedule an appointment as soon as possible after I returned to the US. Alas, it can't communicate with the server. This is a big problem, and I hope that it will be addressed.
Needs improvement 3/5
While I love this app for allowing me to have everything at my fingertips from immunizations, messaging my doctors, etc. my biggest complaint is scheduling appointments. I go through all of the steps and when I want to complete the appointments it says there is an error. Every single time. No matter the day or time. It's super annoying. Last thing, I can't stand that I'm not able to clear reminders. It annoys me to see the red flags. Other than that, it's a fantastic app. It really is convenient for me especially always being on the go and forgetting things or needing to know something as simple as how much did the baby weigh last visit.
I can't get into my chart 1/5
By Always Joy
Can't get into my chart very frustrating.....!!!!..
Touch ID 1/5
Touch ID worked well on previous versions, but with the most recent updates it will not work and gives an error every time I try. Please correct this issue and enable Touch ID again.
I would also like the ability to see our sent messages. We have access to them online, we should be able to access them through the app as well.
No Longer Works! 1/5
I haven't been able to open the app for weeks now! Need to fix the bugs!!
Great App 4/5
By Randy Dreammaker
Love this app! Provides lots of information about medical tests results, scheduled appointment reminders, messages sent and received between myself and my doctor, reminders of things I need to schedule a proactive appointment for, Allergy information, etc.
It's only slightly less detailed than using the computer website.
It's impressive for a phone app.
I've never had any problem accessing my information via wifi as long as the wifi connection has been good.
My doctor is a younger person, so they are very online and technology friendly as well as proactive in keeping all the My Chart information updated. I usually get a response to my messages with in a day or two. My old medical provider group was a more mature Doctor, not proactive, everything old school written paperwork and not very informative so My Chart would of been a waste of time using with that doctors medical group.
Between my current tech friendly Doctor medical group and MyChart app, I feel pretty confident when I walk in to see a new doctor that I can provide my history and medical information
By Venus Munoz
Allows me to view my health history and book/cancel appointments
Please please enable Touch ID! 3/5
Intuitive interface, easy and usable, and I like being able to communicate with my doctor securely in the messaging feature. Please enable touch ID so we can use our phones' potential, with one less password to have to memorize!
Great App 5/5
App works great. It's a quick guide for your medical record. It needs to be known that missing functionality is due to non-implementation by individual facilities. This is not an app issue. If the facility offers specific tools, they are available and work great.
Mileage may vary based on where you receive care.
Great when it works 1/5
Has been down more than a week.
"Can't communicate with the server, try later."
Reinstall didn't help.
Won't let me log in on app 1/5
Can't log in
What about the iPad 1/5
This would be a good app if if worked on the iPad in Landscape mode.
Last Update Messed up medication list 1/5
This app messed up my medication list and shows meds I don't take. Medical staff can see the prescription but I cannot. Same with the website.
So confusing!! 2/5
It says I can pay my bill but where?!! And I go to send a message and it always says no one is available!! What's with that?!
Barely functional 1/5
This is still barely functional app. Aside from basic information there is nothing else available. Might as well just go use the web site. TouchID isn't available even though it's supposed to work.
I don't know why leading medical institutions like UCLA is using this app/service when there are better apps out there. Can't even schedule or request an appt with it.