Extremely helpful for busy parents 5/5
This app is much easier than the website on a mobile phone. Mind you the website is user-friendly and you receive email notifications. But as a heavy phone user like me, the option of banner notifications is key when waiting for test results or reminders of upcoming visits.
Very useful 5/5
I want to preface this review by saying I love this app. It has smoothed over so many aspects of getting medical care that I can't understand why more places don't use either this or something similar. It also work smoothly and intuitively.
The one thing I would wish to see would be a list of tests ordered but not yet taken. I get labwork done every few months, and the ability to see the tests already ordered, and what they are, would save time at the draw station and messages back and forth with my doctor.
No weight, length, personal/baby charts 1/5
For an application that is called MyChart I was expecting to have available charts for the growth of my baby! There's no records or charts for weight, length, etc.
Great app 4/5
I am extremely happy with this app. It has made it much easier to manage the appointments for my children and the healthcare needs of my mother. I appreciate having appointments, test results, and communications in one place. My wife and I can coordinate more effectively and records are always available when we visit our doctors. I would love to see the app support integration with Apple Health, particularly the Health Records section, as this would provide an additional backup and a way to share results with other doctors or hospitals.
No HealthKit or TouchID support? 3/5
This is a decent app, and I really enjoy so easily being able to see test results from an app. But it could be a great app if two changes were made.
One star deducted for not letting me log in with TouchID – I don't want to have to enter my password in every time.
Another star deducted for not being able to send my health data from this app to Apple's Health app via HealthKit. That just seems like a no-brained to incorporate.
Worked great until recently 3/5
Now I get regular server errors when trying to sign in and while using the app. Happens on both wifi and cell connections. Website still works fine, but I prefer to use this app if I can.
Great app 5/5
Love this app for all my doctor appointments n other stuff but it would be nice to be able to send Apple Watch health to doctors like heart rate n other vitals that most doctors can't get until they see the patient like what Texas mychart has please add this as soon as possible
No landscape orientation? 2/5
By $1K Master
Come on people, most people use their iPads in landscape orientation. Support that already!
Useless Now WiFI Only 1/5
Used to be so useful until an "update" now requires WiFi to access
making app frustrating, less secure & useless.
Touch ID? 5/5
The app is great! Just a suggestion: Can we get support for Touch ID? Keep up the great work!
Touch ID support 3/5
This app desperately needs touch ID support. People with disabilities have a hard time entering in passwords and since this is a Health app it should be a requirement.
No log in 1/5
It wants you to pick your provider when you first open it. It yours is not on the list and you try to add one, only option is the back button. Gave me no ability to log into my account to see my records.
Like the app, but no badges? 2/5
By Phil Runkel
It seems weird to me that an app wouldn't offer badges for push-notifications. For sensitive health information like this, that's the only type of notification I would like this app to use, and it seems to be missing, rendering the notifications useless to me.
I have used this app for 3 years with no issues, until today. I'm trying to put in the update, however, I can't! I've been working on it for an hour now, to no avail. Please look into this, because I want to continue to use this app on my iPad. As of now, it says it's fully loaded, except for a tiny amount left. When I back out of the update, I see that my icon for the app has disappeared? Help!
Doesn't work w/my VPN 1/5
I can't log in while connected to my VPN. If I turn the VPN off and then try to log in, it works fine. Please fix.
Also, please add Touch ID. Another review said it's under account settings, but mine doesn't show that. Using the current version.
Doesn't work 1/5
This app doesn't work. Won't accept my password and username.
Great app for checking on lab results, communicating with my medical team and canceling appointments
Add Touch ID and Push notifications and it would be a decent app 1/5
Until they add those items, it feels out dated and is annoying to use. Emails notify you of messages and you must type your password every time you enter the app. An option for Push notifications and for enabling Touch ID would make this much more convenient and increase its frequent usage.
It used to be great 1/5
The app has stopped working since I updated to iOS 10.2. It has become useless.
Only runs in portrait mode. I will stick with the old, out of date version. 1/5
I do not consider it to be user friendly.
Push Notifications 3/5
Does this application support push notifications?
Notification doesn't work 1/5
I find the app to be very helpful. Only one problem, I can't get notified when I get new messages or upcoming appointment or anything. I've set notification on via iPhone settings and in the app itself and it still won't give me notification. Deal breaker, in my opinion.
Suggested Improvement 4/5
Overall I think the app is easy to use and understand. I wish there was a quick icon within the app like "treatment team", and when you click it you can see your primary doctor with a picture followed by your specialty doctors...cardiologist, GI...etc. thanks!
Better than I thought 4/5
By Ingie 2012
After reading the reviews I was skeptical about downloading the app. However, after using it for a while I found it to be very useful. I have an iPhone 7. I don't know if it depends on the type of phone you have but so far it has been working great. I was hospitalized for a week and all the results of tests would pop up as well as the medication that they would give me. Shows all the appointment I have. It's a simple app that an older can use too.
Where did my history go? 1/5
The new version has removed all medical history, including prescriptions. So it's basically useless now except for current issues.
Pretty good, could use more features 3/5
I like it overall but wish it had touchid support, health kit integration, sent messages, and vital stats in the health summary.
BIG PROBLEM 3/5
I've had really great luck with this app until just tonight.
While writing my Dr a lengthy follow up from my Bluetooth keyboard, the app logged out automatically (while I was typing). Half a page, GONE!
Please add an auto save feature. Or possibly a draft folder. This would be great.
Other than that, it's an easy app to navigate.
Email function 1/5
Do not include a function that is not being used by the physicians. Specifically "send an email". Why? Because the doctor's are either not being notified by the app process that a patient has sent an email. Or they don't care for this function and the patient is wasting his/her time. I sent two emails in February '2017 to my Oncologist, and wasted my time I was never responded and she stated that she doesn't use that function.
Great, Functional App 5/5
By Fleetwood Mac 4Ever
I think the app works great! It's efficient and user friendly. I love that I can see my test results, schedule an appointment, and message my doctor off of my phone. I recommend downloading this app. It will save you a lot of time!
Great Layout and Access; Apple Health would be great! 4/5
I hope Epic decides to share information to the Apple Health app. It would be great to have additional access.
App not working, 1/5
It won't let me schedule an office visit from the app
Great beginning 2/5
Love this app but it's desperately in need of Touch ID support. Sick of entering my password a million times.
Design flaws 3/5
By Oncle J
1) The login page is always portrait orientation, even when the iPad is in landscape. Get this: the Touch ID dialog appears in landscape on top of their portrait splash screen!
2) The main page (Activities) usually has an overlaid message such as "View details of your appointments" or "View your messages" (or both) that covers the activity icons. You must touch the overlay (which takes you to the appointments or messages pages) or touch somewhere else to dismiss the overlay before you can see all of the activity icons. Those overlaid messages are in the way! Put them somewhere else other than over the important icons. This is an obvious design failure.
3) After sending a message, there's no way to see what you've sent unless the recipient replies. There's no "sent messages" screen.
Epic should be better than this. They're right down the road from me, and their campus is top-notch great! Their apps should be, too.
Receiving incorrect messages 2/5
I have received messages about emails and bills that are untrue. Please correct
Solid App 4/5
So far no crashes and allows me to access my children's medical records, contact the doctor, request medication refills in a more user-friendly way than using a browser. A bonus for me is that they already have functionality that handle switching back-and-forth between different healthcare providers that use this company's same electronic medical record software. My only suggestion would be that they do some cleaning up of the appearance to make some things easier to see at a glance; perhaps a smaller font and the selective use of bold for the list of messages and test results. I look forward to seeing what they do with this in the future.
Failed Promises 2/5
Swedish MyChart user: failed to sync My Chart test data to Apple Health. Also requires user password every time launched, even though remember my password is checked. Not that useful!
More convenient than my provider's site, but... 2/5
By iOS User #1
More convenient than my provider's site, but in desperate need of Touch ID integration. Every time I have to leave MyChart, lookup my password in 1Password, copy it, switch back to MyChart, and paste my password. It's a real bummer every time.
Also, I'm surprised I don't receive push alerts when I have a new message from my doctor. I opted into push during setup..
Great app for everyone 5/5
Excellent application to keep you up-to-date with all past and future doctors appointments, test results, as well as reminders and directions to the office. Also allows you to change, confirm and cancel appointments.
This app needs a major update. Half the options won't open. Useless if it won't work!
Where are the charts?! 1/5
Loaded in my test results but can't see any in chart format as name and screenshot of app seem to imply!
Great app. But needs a print option for test results. I like to keep my results in a file.
Has Touch ID... 5/5
This app has Touch ID, it's had it for awhile now, enable it in Account Settings...
It's also a great app that works as advertised...
Good but add features from site 4/5
Still can't read sent messages and I've encountered a new problem-although you can view messages, you cannot view "letters" from your doctor (mine were referral approval letters). I got an email saying I had letters but could not see them from the app, had to go to the website. Please make the app as useful as the website!
My Chart 1/5
By Miser 321
Feb 16,2017 a useless update today, where is Touch ID!!!!!
Needs TouchID support 3/5
Makes it difficult to have a secure password without TouchID or password keychain support
By Shahzad Sadozai
Stupid app doesn't work, can't load the "Terms and Conditions" and kicks me out of logging in
Has lots of good info 3/5
Have been using this app for awhile. Liked the previous version that you could track your test results historically on.please bring back the graphs. Otherwise has great visibility to all your test results
Bad program 1/5
We are can't see record our baby----weight and height,we are not satisfied.Please, improve that mistake.
Couple of years now love the. Convince of this. Male reschedule appointments add to calendar. White to my doctor about problems got them solved! The best!
Great App, minor issues 4/5
So far I absolutely love this app, it takes care of everything I need. Only complaints would be that the notification reminders don't go away once you've seen them, which bothers me. Otherwise I love the app!