Great app 4/5
I just wish it connected with ihealth.
Annoying you can't use two MyChart Providers 2/5
Works pretty well, but annoying that it cannot store passwords for the two providers I use. You have to log out and (remember) and type in password to log in when you switch providers.
Not interactive 3/5
A discontinued medication is still on my profile. There is no way to leave a message for pharmacy to remove it.
Crashes and Lacks Info 1/5
Crashes when tapping on the billing option. Doesn't provide any customer information like your ID to be able to pay bills through the website (since the app crashes when trying to).
EPIC APP 👍 5/5
This app has always worked flawless for myself & my entire family. We have used it for 2 different Hospital & Doctor locations (Oregon) that use the EPIC System but are not 'linked' to share medical record as of yet. When those doctors need to see the test results ASAP & waiting for a fax or e-mail is not an option! I just open up the app, login and access the info they need NOW & share it with them. This app has truly been a life saver! 😇
Special Note to the Developers:
Keep up the new advancements in this EPIC App your patience & patrons do appreciate the updates. 😉
Does not work with my covenant app it's not very good on the app. Done and no good
No set up instructions 1/5
Well ... it's a good idea but there is no set up instructions. Good luck I'll
MyChart is the worst app I've ever used... Period. 1/5
This is a terrible app... Continually disables my account because it thinks either username or password are incorrect (they AREN'T, as confirmed by doctor's office!) so that then I can't even log into the website and have to wait, once again, until doctor's office is open! NEVER AGAIN! You're much better off to just access your account online... not only does it recognize your username and password, but the reports are much better... light years ahead of this app! Avoid the MyChart app! I wish I had... : (
Terms don't load, stop login every time. 1/5
I've tried logging in so many times, uninstall, reinstall, update os, and still can't get past the "Terms and Conditions could not be loaded at this time" warning.
Really bad app 1/5
It shouldn't even be linked to a "health organization". It just doesn't work, I was expecting a simple UX that actually solves an issue.
Great idea but needs work 4/5
The idea and format is good but the app only grabs one patient from the account so I can only message the dr office from the app for one person. Any other patients in the account I have to call or use the desktop version to message about them. And no built in help feature to ask about this
Touch ID 2/5
By Gt Rick
What happen to the Touch ID for login?? Need a fix!!!!!!
Doesn't work outside of US 3/5
I really like the MyChart app. It's a convenient way to keep track of my health care. However, while on a trip abroad, I got sick. I reached for my phone to use the MyChart app to schedule an appointment as soon as possible after I returned to the US. Alas, it can't communicate with the server. This is a big problem, and I hope that it will be addressed.
Needs improvement 3/5
While I love this app for allowing me to have everything at my fingertips from immunizations, messaging my doctors, etc. my biggest complaint is scheduling appointments. I go through all of the steps and when I want to complete the appointments it says there is an error. Every single time. No matter the day or time. It's super annoying. Last thing, I can't stand that I'm not able to clear reminders. It annoys me to see the red flags. Other than that, it's a fantastic app. It really is convenient for me especially always being on the go and forgetting things or needing to know something as simple as how much did the baby weigh last visit.
I can't get into my chart 1/5
By Always Joy
Can't get into my chart very frustrating.....!!!!..
Touch ID 1/5
Touch ID worked well on previous versions, but with the most recent updates it will not work and gives an error every time I try. Please correct this issue and enable Touch ID again.
I would also like the ability to see our sent messages. We have access to them online, we should be able to access them through the app as well.
No Longer Works! 1/5
I haven't been able to open the app for weeks now! Need to fix the bugs!!
Great App 4/5
By Randy Dreammaker
Love this app! Provides lots of information about medical tests results, scheduled appointment reminders, messages sent and received between myself and my doctor, reminders of things I need to schedule a proactive appointment for, Allergy information, etc.
It's only slightly less detailed than using the computer website.
It's impressive for a phone app.
I've never had any problem accessing my information via wifi as long as the wifi connection has been good.
My doctor is a younger person, so they are very online and technology friendly as well as proactive in keeping all the My Chart information updated. I usually get a response to my messages with in a day or two. My old medical provider group was a more mature Doctor, not proactive, everything old school written paperwork and not very informative so My Chart would of been a waste of time using with that doctors medical group.
Between my current tech friendly Doctor medical group and MyChart app, I feel pretty confident when I walk in to see a new doctor that I can provide my history and medical information
By Venus Munoz
Allows me to view my health history and book/cancel appointments
Please please enable Touch ID! 3/5
Intuitive interface, easy and usable, and I like being able to communicate with my doctor securely in the messaging feature. Please enable touch ID so we can use our phones' potential, with one less password to have to memorize!
Great App 5/5
App works great. It's a quick guide for your medical record. It needs to be known that missing functionality is due to non-implementation by individual facilities. This is not an app issue. If the facility offers specific tools, they are available and work great.
Mileage may vary based on where you receive care.
Great when it works 1/5
Has been down more than a week.
"Can't communicate with the server, try later."
Reinstall didn't help.
Won't let me log in on app 1/5
Can't log in
What about the iPad 1/5
This would be a good app if if worked on the iPad in Landscape mode.
Last Update Messed up medication list 1/5
This app messed up my medication list and shows meds I don't take. Medical staff can see the prescription but I cannot. Same with the website.
So confusing!! 2/5
It says I can pay my bill but where?!! And I go to send a message and it always says no one is available!! What's with that?!
Barely functional 1/5
This is still barely functional app. Aside from basic information there is nothing else available. Might as well just go use the web site. TouchID isn't available even though it's supposed to work.
I don't know why leading medical institutions like UCLA is using this app/service when there are better apps out there. Can't even schedule or request an appt with it.
Great for those minor inconveniences. 2/5
Why does MyGeisinger still not have touch ID enabled? Why does my Geisinger still not have 3D Touch enabled? Now that Epic finally offers it with their app why is MyGeisinger taking so long to add it?!
Needs improvement 1/5
By Mikey T Ward
Can you add support for Apple Pay as well as credit/debit card payments in the app so that any fees I own can be done in the app so I am not having to do them in a web browser.
Also can you add support to upload pdf files since sometimes some of us need medical clearance but can not upload as a image file as it would mess up the accuracy in paperwork the may need to be filled out for summer camps and or school. Also can you do the same to upload updated insurance cards and be able to indicate which one is the primary and which one is the 2nd one to use if there is more than one on file.
My Chart works for me 5/5
I'm not having any issues with the app. It's so much easier to use on a mobile device than logging into the website. When logging in from the website, I was having problems rereading messages. I couldn't tap on my inbox without tapping the question mark that takes you to help or support, but no problem using this app. Love it!
Keep saying problem communicating with the server 1/5
Since last update app will not let me sign in to my chart from Cleveland clinic and it keeps saying Problem communicating with the server please try again later
Blame your hospital not MyChart 5/5
The MyChart app is only as amazing as the IT department that configured it at your individual healthcare facility. I know this because I configure MyChart for my facility. The app is awesome and has so much potential, the only thing holding it back are politics and fear of the decision makers.
Multiple providers support needed 4/5
Patients change providers time to time and it will be great to keep records from past providers without login out of the app. Need multi provider support in the app with all records. This will also help patients to keep track and records (very important!) and inform new doctors about past medical conditions.
Won't let me schedule new appointments
Good app need adjustments 3/5
I like this app, my information is at hand like appointments , love that I can confirm or cancel appointments in the app. Like that I can send message to my providers with ease. But There is no option to view any letters that doctors uploaded. For example when using the mobile app I can not view my Doctors excuse that my Doctor uploaded, I can only see it using a computer. Or any letters from billing. There isn't even an option to view any letters. Also notifications in the app need to go away when you check them, but this is also an issue on the website too.
MY NYU My Chart is Amazing 5/5
My entire medical team is at the Preston Center for Men's Health at NYU Langone in NYC. My Chart not only let's me message any of my medical team, but tracks all of my test results, Bloodwork, full medication list, list of appointments and any outstanding bills. It's so much easier to have all of your information at your fingertips anytime you need it and to know if you need to reach your doctor, that he's just an email away. Thinking back to before My Chart seems barbaric. I'm a huge fan!
make appointments 2/5
is it just me or is everyone having trouble making appointments? i can't even find the 'make appointment option.'
Update Not Downloading 1/5
The 12/2 update seems to have problems downloading and installing!
Add doc upload 4/5
can you add doc upload. I would like to add visit paperwork for vision, flu shots and other medical activity
Good for somethings 4/5
The app is great for sending messages, getting reminders and test results. It would be great if you could pay your bill on it. (Other hospital's app allow this).
Can't install 1/5
Can not install on iPhone 7 plus
Great but... 3/5
The app never notifies me with notifications, I have missed many messages from people because I didn't know I had any. Even a badge icon would help. Please!
Not Bad 4/5
Please fix the reminder alerts. It would be nice just to be able to see the reminder and have the badge turn off. Plus I have reminders for 2018!
Touch ID 3/5
Cannot find the setting for Touch ID
Not bad but could use work 3/5
The app supports many services which is a huge plus but the UI is disgusting and the app lacks Heathkit which would be extremely helpful
Touch log in stopped working 3/5
Do you plan to fix that - soon?
Works well 3/5
The app could be more attractive, but it does the job when I need quick access to info on the go. Everything works... no bugs or glitches. Although, I feel like the design and user interface could use the most improvement. It just feels strange and unintuitive. The way 3D Touch is implemented just feels odd.
Great but 3/5
Love this app but it's desperately in need of Touch ID support. Sick of entering my password a million times.
It's worth the download 3/5
So far, I find it to be pretty similar to the iPhone app. It's quite useful, and I appreciate being able to look at everything on a larger screen and to reference things while on the phone with a doctor.
However, I agree with other reviewers on some things. For instance, I can't believe that there is no way TO PRINT your upcoming appointments or your test results. That is especially true for an iPad app...since most users are at home while using it and have cordless wifi printers. DEFINITELY a feature that should be added. It is something that really disappointed me as well as other users.
Love it 5/5
Makes it easy to see appointments and communicate with doctors. Simply love it.