Only runs in portrait mode. I will stick with the old, out of date version. 1/5
I do not consider it to be user friendly.
Push Notifications 3/5
Does this application support push notifications?
Notification doesn't work 1/5
I find the app to be very helpful. Only one problem, I can't get notified when I get new messages or upcoming appointment or anything. I've set notification on via iPhone settings and in the app itself and it still won't give me notification. Deal breaker, in my opinion.
Suggested Improvement 4/5
Overall I think the app is easy to use and understand. I wish there was a quick icon within the app like "treatment team", and when you click it you can see your primary doctor with a picture followed by your specialty doctors...cardiologist, GI...etc. thanks!
Better than I thought 4/5
By Ingie 2012
After reading the reviews I was skeptical about downloading the app. However, after using it for a while I found it to be very useful. I have an iPhone 7. I don't know if it depends on the type of phone you have but so far it has been working great. I was hospitalized for a week and all the results of tests would pop up as well as the medication that they would give me. Shows all the appointment I have. It's a simple app that an older can use too.
Where did my history go? 1/5
The new version has removed all medical history, including prescriptions. So it's basically useless now except for current issues.
Pretty good, could use more features 3/5
I like it overall but wish it had touchid support, health kit integration, sent messages, and vital stats in the health summary.
BIG PROBLEM 3/5
I've had really great luck with this app until just tonight.
While writing my Dr a lengthy follow up from my Bluetooth keyboard, the app logged out automatically (while I was typing). Half a page, GONE!
Please add an auto save feature. Or possibly a draft folder. This would be great.
Other than that, it's an easy app to navigate.
Email function 1/5
Do not include a function that is not being used by the physicians. Specifically "send an email". Why? Because the doctor's are either not being notified by the app process that a patient has sent an email. Or they don't care for this function and the patient is wasting his/her time. I sent two emails in February '2017 to my Oncologist, and wasted my time I was never responded and she stated that she doesn't use that function.
Great, Functional App 5/5
By Fleetwood Mac 4Ever
I think the app works great! It's efficient and user friendly. I love that I can see my test results, schedule an appointment, and message my doctor off of my phone. I recommend downloading this app. It will save you a lot of time!
Great Layout and Access; Apple Health would be great! 4/5
I hope Epic decides to share information to the Apple Health app. It would be great to have additional access.
App not working, 1/5
It won't let me schedule an office visit from the app
Great beginning 2/5
Love this app but it's desperately in need of Touch ID support. Sick of entering my password a million times.
Design flaws 3/5
By Oncle J
1) The login page is always portrait orientation, even when the iPad is in landscape. Get this: the Touch ID dialog appears in landscape on top of their portrait splash screen!
2) The main page (Activities) usually has an overlaid message such as "View details of your appointments" or "View your messages" (or both) that covers the activity icons. You must touch the overlay (which takes you to the appointments or messages pages) or touch somewhere else to dismiss the overlay before you can see all of the activity icons. Those overlaid messages are in the way! Put them somewhere else other than over the important icons. This is an obvious design failure.
3) After sending a message, there's no way to see what you've sent unless the recipient replies. There's no "sent messages" screen.
Epic should be better than this. They're right down the road from me, and their campus is top-notch great! Their apps should be, too.
Receiving incorrect messages 2/5
I have received messages about emails and bills that are untrue. Please correct
Solid App 4/5
So far no crashes and allows me to access my children's medical records, contact the doctor, request medication refills in a more user-friendly way than using a browser. A bonus for me is that they already have functionality that handle switching back-and-forth between different healthcare providers that use this company's same electronic medical record software. My only suggestion would be that they do some cleaning up of the appearance to make some things easier to see at a glance; perhaps a smaller font and the selective use of bold for the list of messages and test results. I look forward to seeing what they do with this in the future.
Failed Promises 2/5
Swedish MyChart user: failed to sync My Chart test data to Apple Health. Also requires user password every time launched, even though remember my password is checked. Not that useful!
More convenient than my provider's site, but... 2/5
By iOS User #1
More convenient than my provider's site, but in desperate need of Touch ID integration. Every time I have to leave MyChart, lookup my password in 1Password, copy it, switch back to MyChart, and paste my password. It's a real bummer every time.
Also, I'm surprised I don't receive push alerts when I have a new message from my doctor. I opted into push during setup..
Great app for everyone 5/5
Excellent application to keep you up-to-date with all past and future doctors appointments, test results, as well as reminders and directions to the office. Also allows you to change, confirm and cancel appointments.
This app needs a major update. Half the options won't open. Useless if it won't work!
Where are the charts?! 1/5
Loaded in my test results but can't see any in chart format as name and screenshot of app seem to imply!
Great app. But needs a print option for test results. I like to keep my results in a file.
Has Touch ID... 5/5
This app has Touch ID, it's had it for awhile now, enable it in Account Settings...
It's also a great app that works as advertised...
Good but add features from site 4/5
Still can't read sent messages and I've encountered a new problem-although you can view messages, you cannot view "letters" from your doctor (mine were referral approval letters). I got an email saying I had letters but could not see them from the app, had to go to the website. Please make the app as useful as the website!
My Chart 1/5
By Miser 321
Feb 16,2017 a useless update today, where is Touch ID!!!!!
Needs TouchID support 3/5
Makes it difficult to have a secure password without TouchID or password keychain support
By Shahzad Sadozai
Stupid app doesn't work, can't load the "Terms and Conditions" and kicks me out of logging in
Has lots of good info 3/5
Have been using this app for awhile. Liked the previous version that you could track your test results historically on.please bring back the graphs. Otherwise has great visibility to all your test results
Bad program 1/5
We are can't see record our baby----weight and height,we are not satisfied.Please, improve that mistake.
Couple of years now love the. Convince of this. Male reschedule appointments add to calendar. White to my doctor about problems got them solved! The best!
Great App, minor issues 4/5
So far I absolutely love this app, it takes care of everything I need. Only complaints would be that the notification reminders don't go away once you've seen them, which bothers me. Otherwise I love the app!
Needs improvement 1/5
By Mikey T Ward
Can you add support for Apple Pay as well as credit/debit card payments in the app so that any fees I own can be done in the app so I am not having to do them in a web browser.
Also can you add support to upload pdf files since sometimes some of us need medical clearance but can not upload as a image file as it would mess up the accuracy in paperwork the may need to be filled out for summer camps and or school. Also can you do the same to upload updated insurance cards and be able to indicate which one is the primary and which one is the 2nd one to use if there is more than one on file.
Also the app version for iPad users needs to be updated to support landscape mode so we can use a iPad Pro just like a laptop.
Total Junk 1/5
By Feeling the Awful
Never got past the login screen. Locked up my phone in the process. Would give a zero if possible. POS
A good Alpha version missing key features 2/5
What is there works which is good, but it's missing some key features to make it generally usable.
Login: must add Touch ID login capability. The passwords to our medical accounts are by definition already long and complex for security. Entering them on a computer keyboard is already nontrivial. On a phone soft keyboard it's a pain and likely requires several retries. Get it once and the use Touch ID and the keychain.
Test results: good to see the. It missing the a ability to chart the several results over time I can do on the website.
What would also be good but not as critical is that for a prescription/drug the condition for which it was prescribed would be VERY helpful. Many of us get prescriptions to have on hand IF a condition flares up. So I'm not taking it normally, it's in a drawer. Looking over the list and seeing drugA would be better if it had "for treating blah".
But key is the Touch ID login. With the password manual entry I'm just not going to use this over time and just wait till I get to a computer as was the case already.
The hospital promoted this service, but they forgot to tell their employees to use it. I've tried to make appointments and ask for prescriptions but never get a response back. I end up calling, also unsuccessful which proves that the communication breakdown occurs with people not the app. However, I wish the password can be saved on server on every occasion I had to find out who to call so I can reset the password. No instructions are given to do that. In that sense the app is poor👎🏻.
Needs something me help 3/5
Although I have found this app helpful, it still needs some tweaking. There isn't any way to update some of the info, ex my primary dr is not part of the my chart group and I can't find any way to update vaccinations I have had. Furthermore, I received a notice that I have a bill. While I could view the bill there wasn't any way for me to actually print out the statement. If I wanted to have a hard copy of my medications, again no way to print them out.
Good, but could be better 3/5
Nice app. Interface could be clearer. Also would be great with HealthKit support.
Does the job, but very basic 2/5
Performs most of the functions of the web portal except
• Does not work in landscape mode, a problem for the iPad, since the majority of users use it in landscape mode.
• Does not allow you to view scanned lab results because their web portal needs Java to do that (so it doesn't work on mobile web browsers either) — Insane. Mac computers don't even have Java installed by default anymore.
• Doesn't support multiple providers, now that is crazy, that should have been considered from the very beginning.
Limited - Needs improvement 2/5
By Not as Epic as u think
Not a very good bridge between patient and doctor. From billing issues to questionnaires to appointments, I have found myself having to phone in to either correct the app errors or to just simply call in for an appointment. The app needs to function better as a stand alone and with the services of Unity, otherwise you might as well just carry on with your healthcare like it's 1997 - reconsider downloading this.
Ok app 3/5
I like that I can message my doctors and see everything easily, like test results, and appointments. I don't like that there isn't an option for test results to be exported to the Apple heath app. This seems like an important missing step. There should be fluidity between importing to and from each app.
Crashes constantly 1/5
And I have to restart my phone to even attempt at using it
Missing things 2/5
In this version I can no longer send messages to my doctors. Please bring this back.
Great app 4/5
I just wish it connected with ihealth.
Annoying you can't use two MyChart Providers 2/5
Works pretty well, but annoying that it cannot store passwords for the two providers I use. You have to log out and (remember) and type in password to log in when you switch providers.
Not interactive 3/5
A discontinued medication is still on my profile. There is no way to leave a message for pharmacy to remove it.
Crashes and Lacks Info 1/5
Crashes when tapping on the billing option. Doesn't provide any customer information like your ID to be able to pay bills through the website (since the app crashes when trying to).
EPIC APP 👍 5/5
This app has always worked flawless for myself & my entire family. We have used it for 2 different Hospital & Doctor locations (Oregon) that use the EPIC System but are not 'linked' to share medical record as of yet. When those doctors need to see the test results ASAP & waiting for a fax or e-mail is not an option! I just open up the app, login and access the info they need NOW & share it with them. This app has truly been a life saver! 😇
Special Note to the Developers:
Keep up the new advancements in this EPIC App your patience & patrons do appreciate the updates. 😉
Does not work with my covenant app it's not very good on the app. Done and no good
No set up instructions 1/5
Well ... it's a good idea but there is no set up instructions. Good luck I'll
MyChart is the worst app I've ever used... Period. 1/5
This is a terrible app... Continually disables my account because it thinks either username or password are incorrect (they AREN'T, as confirmed by doctor's office!) so that then I can't even log into the website and have to wait, once again, until doctor's office is open! NEVER AGAIN! You're much better off to just access your account online... not only does it recognize your username and password, but the reports are much better... light years ahead of this app! Avoid the MyChart app! I wish I had... : (