Needs a lot of work.. 1/5
The "Create an account" process is dreadful. When my password is 12 characters, with a combination of special characters, capital letters, lowercase letters, and numbers, but I still get an error message saying it's not secure, something is wrong. The error message needs to be more specific. Also, I go to check my email for my confirmation, and guess what? It's not there. No worries though, because I can just go back to the app and have it resent, right? Wrong. I go back to the app and the information is gone, prompting me to log in again. Thanks.. also, forgot my username features sends me back an email that says "Username: ", with nothing next to it. Awesome. Perhaps it's my email address? Nope. I'm a programmer by trade, and I have a BS in Information Systems, so I'm not just a grandma who doesn't know how to type in her password. Something is wrong, and you guys need to fix this stuff.
Can't see car parked location anymore 1/5
By Mr. Jiggly
Can't see car parked location anymore
Expect more... 2/5
I definitely expect more from such a large car manufacturer. Features like Apple Watch support, Siri support, and a cleaner interface should be simple for Chevrolet to implement. Other car companies have pulled ahead of Chevrolet's app, and I hope they're reading the reviews on the features we want.
Needs bug fix or error 1/5
Please fix bug or error message that is preventing app from sending driving directions to turn by turn navigation to my vehicle - for some reason on the iPhone after I click on send address to turn by turn in car - nothing happens or changes - please fix this asap ! Besides that the app is ok !
Good but lacking features. 3/5
Needs ability to use TouchID as well as a companion app for Apple Watch.
Please get notifications working. Then I'll up my rating.
Very good 5/5
By Mr passenger
Very good app. Simple and effective. I started my car in USA from Spain!! 😀
Not bad but key flaw needs fix 3/5
I'd love to be able to rate this a 4 or 5 star and if everything worked correctly it certainly would be a 4. A few improvements such as, as others have said, using touch ID vs PIN would make it a 5 star. But for now it's just average (very average really). A key feature, notifications, such as being able to get a text or email when my Bolt has finished charging just plain don't work. Get errors no matter what, delete app, reinstall, still no luck. This feature just does not work. Hard to understand how the QC let this thru. I do use it for other features and they work fine, a bit slow but fine. But his notification thing really needs a fix.
Nice App, However... 3/5
5/17/17 - I received an email from apple saying the developer responded to my comment, but I can't find the response. When I check contact developer, it takes me to a useless Chevrolet Help and Support site. What does it take to get this resolved? I didn't have any problems before April 24 when i returned my 2014 Volt.
Just changed vehicles (Volt) and now I can't get notifications for charging status, plug-in notifications, unplugged/not charging alerts. It worked just fine the day before with my previous Volt.
Is there anyway to contact the developer about this?
Can't Set Notification Settings 1/5
I've opened a service request 2 weeks ago and I still can't get a text message when my Volt finishes charging. It errors out every time I attempt to open the notification settings page and there's no other way to set these settings. I will change my review once this is fixed.
Where's the new features? 1/5
By NY Andrew
Needs to have the option for new iPhone's that have push sensitivity so we can push on the app icon and select to remote start without having to select multiple times OR/AND make a Notification Center widget so we can remote start from there!!
Should be able to use Touch ID instead of typing the pin.
Needs a countdown timer for how long we have until vehicle turns off.
When swiping on keyfob it doesn't have an option to turn off car only turn on.
Biggest issue is when remote starting or using this app it leaves the vehicles spectrum lighting and climate controls inoperable. Only way to be able to see what climate controls your adjusting or edit the interior spectrum lighting is by manually starting the car.
Overall love the app, just needs improvements before I update my review.
Terrible app 1/5
Just says updating, but does not work. Do not use.
Good, But Could Be Better. 2/5
By A Majority of Pokemon Go'ers
2 missing features that prevent me from giving this app 5 start is 1) Touch ID for key fob features. 2) Add functionality/integration for Apple Watch. If remote starting/locking your vehicle with just your Apple Watch were ever to be implemented with this app, it would probably be its best feature and entice me to use it more often (and of course bring its ratings way up).
Billion Dollar Company poor app 2/5
Always fascinates me how GM can't ever get things right. Bought a chevy Volt. Pay for monthly onStar and the app fails when you try to set notifications etc. Who in the world manages this stuff and why are they still employed. Very poor software execution.
Way to go GM. Maybe they could hire Apple or Google to develop, manage and test their software. Positive end to end customer experience is critical in this highly competitive industry.
This app support seems low priority to them.
Nice car. Horrible remote app.
Notifications don't work on Chevy Bolt 1/5
Unknown error, OnStar can't fix it. No fun having an app that doesn't work.
Love it! 4/5
I really like this app. Only complaint is that it's a bit slow and has crashed a couple of times. Also if you could make it compatible with the Apple Watch, it would fill me with so much joy with the convenience.
Awful but could easily be fixed. 1/5
Why not add simple features...TouchID instead in PIN numbers, an Apple Watch app for charge status and key fob functionality. This app has been stagnant and unsupported for about a year now (since it replaced RemoteLink). GM needs to wake up and get this app up to snuff before other auto makers start to steal their business! Look at Tesla, Nissan, and even Hyundai's apps...worlds ahead of this.
Update: Went from clunky to completely useless. The app used to be slow to refresh and unintuitive. Don't waste your time.
Works great but a little behind tech 4/5
Nice and tight app but again as others have pointed out - SIRI!!!!
CANT EVEN LOG IN 1/5
By Almaz Aswad
Way to convoluted sign up then doesn't allow me to sign in. Useless!!!
Why don't you save my login? 2/5
It's frustrating to remember so many passwords and with an app on my phone, the app should not decide to log me out! You need to fix this!!
Make Apple Watch start car 5/5
By The Great Will
I love this app I hope they can make Siri start the car and turn it off that would be great !
Key Fob is great but no watch feature. 4/5
As others have pointed out. The app is good. But missing on key features. Apple Watch to start vehicle and lock and unlock at least. Touch ID is a no brainer for this app, and hopefully we will get that feature soon. And a widget for iPhone lock screen would be helpful. Keep up the good work.
No sound on the video. 1/5
I was excited to watch these videos to learn about my wife's new Bolt. Alas, there is no sound. I wish I could read lips.
Works fine. Needs Apple Watch Support. 4/5
Would be great if we could see Bolt charge status as an Apple Watch complication.
The app is very slow to update and when I go to listen to some of the videos the sound doesn't play. I love my bolt but this app needs major improvement
STILL does not show location of user 1/5
Shows where my vehicle is on the map but not where I am. Onstar has this functionality, why not Chevy? How can I get from here to there if I don't know where here is?
Locked up 1/5
App has been locked up clocking for vehicle status for over 48 hours. No way to provide feedback to Chev. Useless.
App works but could be a lot better. 1/5
Still no Apple Watch, 3D Touch, Touch ID ,or widget support.
Needs a watch app 3/5
The app is ok, but remote start and unlock/lock from the watch would be awesome.
It works as advertised, but is a lazy app. 3/5
You could take away the pin and use Touch ID. You could implement Siri functionality. You could release an Apple Watch version. Most of those things already have APIs for you to basically drag and drop into your app, and you choose to not prioritize the coolest part of this app, the keyfob section. I bet you could implement Touch ID in a week if you put a developer on it.
By Cal cook
Did update now it ask if I still own my vehicle it gives yes or no but it won't let me check yes it wants me to check no and delete this vehicle I like the app its good
New version 2/5
Not refreshing diagnostics
Love the app 4/5
I love the app, I would like to request a Apple Watch addition so I can start my car from my watch😁
All in one place! 4/5
I love that the onstar and Chevrolet apps have merged. Wishlist: TouchID, widget and Apple Watch app. PLEASE!!
Has potential but still buggy 1/5
I like the updated Chevrolet app but wished it wasn't so buggy. I've been trying to set the text/email notifications on my app but it always gave me an error (900) code. When I talked to onstar and told the agent I wanted notifications for charging complete only, she turned on all notifications except the charging complete one. Buggy app and dull onstar reps give this app overall 1 star
Need the key fob on the Apple Watch. This would help out a lot.
Love the app but... 5/5
I'm perfectly happy with all the features it has except one, an app for the Apple Watch!! How convenient to have the key fob available on your wrist and not even bother taking your keys out of the car. Keeps the pockets empty. So please consider adding that the the Watch Apps. It would be highly admired!!!!
Handy app 5/5
By Gymnastics Mom 2016
This is a really nice feature Chevy offers!
No right swipe to go back = deleted. 1/5
By Durf Diggler
One star for not enabling the "swipe right from left edge of screen to go back" gesture. The old onStar app supports this gesture. Putting the back button in the top left without the swipe gesture is auto delete for me. I'm not going to drop my phone while juggling it to go back for any app. The new app doesn't do anything for me that the onStar app doesn't do. Therefore deleted.
It works! 4/5
Does what it says and thats all I want out of an app like this. Please add support for apple watch! Would love to be able to start my car from my watch, or quickly unlock/lock.
Needs new update!!! 3/5
Needs an Apple Watch app!!!!! That would be sweet! I love it, but would love to start my car from my watch rather than getting into my phone and doing the long way every time!
Support for Apple watch please 3/5
An Apple watch app could really make this awesome.
Feature Request 4/5
As we know, it is nice to have the app pop up and automatically give us a travel information notification to and from work when we start the car and it pairs with the vehicle...
In the My Chevrolet app, there is an option to set parking location and timer manually.
It would be nice if we could turn on a feature that would automatically start a timer when we arrive at a location... for instance, when I park at work, I could set it to automatically start a 3 hour timer to go move the car.
Won't let me log in 1/5
I used to be able to log in. Tried three weeks ago and I reset my password. Still couldn't log in. Called tech support and was told they'd look into it and get back to me in 4-5 days. They didn't. I called today and was told my account was closed. I never closed it. I can log in on the website so my account is NOT closed. Worthless app.
Does this app ever work 1/5
If I could give this app a 0 star rating I would. This app never opens!
Maintinence scheduling 3/5
By Country Shark
The app works fine for starting the car, loving the doors... I decided to try the "schedule maintinence". Tried 2 times, confirmed my appt in the app but never received an email confirmation. Called the service center to make sure my appt went through (at least one of them) and they had no record of either.
The service center responded to me with "look, I don't design the app"...
So... who needs to get the kinks worked out, the app or the service station.
Anyway, please look into this.
Freezes all the time 2/5
By volt 1
This app needs improvement it's is freezing and very slow to update, use the onstar app it doesn't freeze.
Great Free App 5/5
I love this app for the key fob features.
Never works, displays system error EVERY time I've tried to use it.
Pretty good 4/5
Easy to use, just wish maybe there was a couple of more things you could use it for.