Just joined!!! 5/5
Just downloaded this app but so far I feel satisfied
App has not worked for months 1/5
You can log in a and view, but adding data to your account does not work.
How is the app useful? 1/5
Cannot see data usage for all the lines on family plan. They suddenly decreased their group savings and I didn’t get the chance to add a 5th like for 5/$100. Need to look elsewhere
Bad update 1/5
I can’t manage or change my plan with the new update. I have 2 lines and can’t select either one.
2.3.1 Broke Usage 2/5
2.3.1 does not allow selecting a line for usage statistics.
When fixing please make the usage line selection sticky so one does not have to reselect every time the app is launched. Currently defaults to the main/first line every time.
My cricket 4/5
Could use a feature to access the screen to see what new phones are available to purchase while still using the app!!!
Not good 1/5
App keeps directing me to down load latest app even though I have the latest.
Stupid App. - every time after update, need password 1/5
Extremely nuisance to user every time when you update the app. I forgot my password. When I try to reset my password, this stupid app asked my user name, cell phone number and security questions.
Unfortunately I forgot the answer. Why not send me a new password directly through text. Only I has the SIM card. No one can impersonate me.
They fixed the issue with my promo 5/5
UPDATE: After calling several times the last agent was able to fix the issue and now it's hopefully back to my prior rate with my prior promo in place. Thanks!
the app is useless it always crashes, just go on the website and don’t your time downloading this
Good App 4/5
I’m not sure why this has a low rating… I have two phone lines and this app provides all the information I need.
Crashes when click on Usage 1/5
After one of the recent updates the app crashes every time I click on Usage. And Usage is really the only feature I care about. Everything else is in auto pilot. Please fix it. iPhone 7 iOS 11.0.2.
I’d like to see these on the app. 3/5
Hello id like to suggest features to the MY CRICKET app. I think there should be a feature to report network issues in the app, dropped calls slow data with locations and places you had issues. Also I’d like to see detailed usage info even tho calls and texts are unlimited I’d like to be able to monitor usage for kids for numbers incoming and outgoing.
Needs some polishing please 2/5
Wow that data usage screen... some rounding of the data sessions is needed please. Telling me I used 0.0005847325742 GB today isn’t making me feel useful.
Pls fix !
Can’t paste password on Plus-size phones 1/5
On Plus size iPhone, keyboard covers up password field and there’s no way to scroll to it to paste in a password from a password manager
App Crashes 4/5
App keeps Crashing whenever I tap on "Usage" tab.
iPhone 7 Plus 128GB iOS 10.3.2
myCricket app version 2.2.7
Stopped working 1/5
I only downloaded this app to be able to see my usage data. It crashes every time I press usage. Customer Support has no options to talk to a live person about this. Pretty bad app and support.
Usage Data area is horrible 1/5
Can you go back to making it MB instead of this crappy GB format you have going?
I don’t know what “7.822265625e-05 GB DATA” means!!
I don’t know what that “e” means in the numbers either. And that sure as hell cant mean I used 7 GBs on that day, because I member use more than 500 megs per day. At the most!
Please go to a normal GB Data format, or just put it back to normal before that freaking update!
Crashes every time I try to see my data usage history 2/5
This is new with the most recent update. Every time I try to see my data usage history, it crashes. It also needs several features like fingerprint security and the ability to turn data on and off for individual lines.
Working great for about a year.. but now my account is signed out and can't even reset password the app just crashes
Cannot locate the store to get point 3/5
By C Charles
The location become to a code than I can't get point on the location. Please fix it
App was fine till this latest update 1/5
Now the app crashes every time I select the Usage tab... which just so happens to be the most important tab!! Can’t check my data usage now.
App crashes on iPad and iPhone 1/5
Trying to go to the "Usage" tab crashes the app, on an iPhone 5C and on an iPad 3rd gen. Not sure why. It used to work fine!
47MB? For what?! 1/5
This app needs to be trimmed down! Get serious, guys. This app can be just as functional at 5MB.
Usage data ridiculous 2/5
Usage data is in scientific exponential notation. Who can read this???
By huss ali
Cricket app is the worse app out there it signed me out and now putting the correct info and it won't log me on and it won't let me reset the password and this isn't the first time they do something like that.. very bad and would never recommend
So many updates. 2/5
Ya'll update every other day. Annoying!
Needed Features 3/5
Two additions to this app would make it useful to me:
1. Ability to name phone lines. I have 5 lines, but can't remember who has them. Another user had also mentioned this in their review;
2. Ability to randomly shut off/turn on data access on a line. If you have teenagers, you'll understand the need for this. Sometimes they need to understand consequences for their actions, and nothing helps to speed up that understanding more than losing access to internet. At home I can cut off internet access to the wifi, but not to their cellular data. I recommend 3 separate switches on the app for each line: 1) Turn off calling? 2) Turn off messaging? and 3) Turn off data?
This app does not work in Launch Center Pro 1/5
By Colin B SATX
Only reviewing for above.
App crashed after the recent update 2/5
Issue with the new update, fix it.
I try to change my plan from the app. But it always shows update to newer version . And it can't be update!
New update doesn't work 1/5
After the latest update the app doesn't work. Thanks cricket.
By Sharma Jyoti
Please create a widget for this app. i think it would be really helpful.
Pretty convenient! 5/5
I hardly ever leave reviews, but this update is pretty nice! I like how I am able to access all my lines more easily than before. I can see my data usage clearly and the options are convenient to find. I don't use autopay so I don't have the issues as the other reviews. Clean interface!
Add Push notifications. 2/5
By Not Yours!
Please add push notifications to this app and add Name ID to the cricket service.
Bad experience 1/5
Please Don't go to sign up for Auto pay they stole your money.
Working Great, but need Touch ID 5/5
The app works great for me. But it's hard to remember the credentials all the time. Please get Touch ID to this app.
So I loved this app until the recent update 07/22. Any time you click on a line to view any details it crashes and closes out. I use to pay my bill and everything through this app. Please fix asap!!!!!!😡
Still a bug where I go to the change plans option and it closes the app! Please FIX THIS!!!!
NEEDS TO BE IN SPANISH!! 4/5
This app is great, but it should be in Spanish too since a lot of Cricket customers are Spanish-speaking! My dad would appreciate a language change setting.
It would be great if in the future it included a store-locator, a coverage map, and perhaps a list of phones available.
Slow, spinning circle 1/5
Slow, spinning circle. Terrible.
Just release an app that works.
The app wont let you change your plan even thoughit has the option to let you do it. As soon as you try to change your plan the app shuts down on you
Great app 5/5
I like how the home page has all the data I need.
Great app easy to use 5/5
Easy to use app and can pay and check my usage. And if I want I can change my plan easily to . Love cricket ❤️
Since the new update I can't do anything with this app. I can open it and as soon as I click something (like try to "change my plan") it will spin a circle like its loading and then it shuts down the app completely. It's done it for days over and over. Please fix or I'll just change phone companies. I won't deal with an inconvenience for phone service...
This app is useless!!!! Can't even see my data used!!!!
When I try to upgrade plan
Easy to use and keeps me signed in 5/5
This app is super easy to use and I can handle my account all I want. It shows my usage and how much I owe and when and I can pay whenever I want.
Slow start / system error 1/5
"Try again later". Quality!