The app wont let you change your plan even thoughit has the option to let you do it. As soon as you try to change your plan the app shuts down on you
Great app 5/5
I like how the home page has all the data I need.
Great app easy to use 5/5
Easy to use app and can pay and check my usage. And if I want I can change my plan easily to . Love cricket ❤️
Since the new update I can't do anything with this app. I can open it and as soon as I click something (like try to "change my plan") it will spin a circle like its loading and then it shuts down the app completely. It's done it for days over and over. Please fix or I'll just change phone companies. I won't deal with an inconvenience for phone service...
This app is useless!!!! Can't even see my data used!!!!
When I try to upgrade plan
Easy to use and keeps me signed in 5/5
This app is super easy to use and I can handle my account all I want. It shows my usage and how much I owe and when and I can pay whenever I want.
Slow start / system error 1/5
"Try again later". Quality!
Good, but 2/5
Whenever I am trying to enter an amount of money instead of the full balance to pay for (I am in a family plan with other people), it won't let me change it and take me to the main screen. I don't want to pay 150 by myself
New update to improve crashing??? 1/5
Not cool, I don't know what the update did other than making it crash as soon as I tap on an option. This is not helpful at all. Please fix this issue!
How about a way to log out of the app? 1/5
If they're always trying to improve this app. what about a way to log out of it....?
great interface, if it'd stop crashing 1/5
unable to do anything on this app because it crashes and i have to keep reinstalling it. iOs latest version
Simple. Fast. Easy to use. Tells you what you need to know.
Frozen crap 1/5
I'm on high speed wifi. This app is useless.
Checking in 1/5
Voicemail reset crossed 2/5
Voicemail reset does not work - winds up resetting one of our OTHER phones on the account. Tried 3 times - and verified the number AND IMEI number as well. Fix this!
No Good 1/5
The app keeps crashing on me. I was thinking of changing my data plan but it won't let me do it. I'll uninstall and see what happens.
Still crashing despite uninstalling and reinstalling.
no good 1/5
I didn't set the password problem, I want to change the password but can't change, now I very angry!!!
Always kicks me out 3/5
Cant stand that every time I update the app, it signs me out and then I can't get back in until the next day. Other than that, its an average app.
By Danny Castillo
The app crashes after I click the "New Card" button when trying to add funds.
Please fix, and I will gladly change my rating. :)
Pointless, doesn't work 1/5
By J. E. Jacobs
Tried changing my plan from 1gb to 8gb through app, since it gave the option. Charged me for the 1gb plan, and now I have the 1gb plan for another month. Come on. Get this app together, or take it off the store. Really frustrating.
Losing customers 1/5
I hate cricket the app never works one customer lost !
The app lags, takes minutes to get the confirmation text and on top of it all it glitches to much. Very bad app
Good Account Management 4/5
The app works as expected and is a bit nicer than just the normal web view. If I could nitpick, push notifications for account info and Apple Pay reloads would make this perfect!
App crashing 1/5
By Von diesl
Everytime I open the app it crashes
Very basic app. 3/5
Every app should have TouchID for login. Please add this feature.
This last update makes the app unstable and crashes within 30 seconds of being open.
This needs to be updated for iOS 10.3.1 on a iPhone 6s+.
Just joined!!! 5/5
Just downloaded this app but so far I feel satisfied
Love the app but... 4/5
...make it with background refresh, so if I need to step out of a support chat to check my PIN, I won't lose the chat 😉
More languages will be excelent for every One 4/5
By EL PULPO 8"
always crashes and i can barely open🙄just keep track of your data yourself don't waste data
Return to unlimited internet 1/5
By Octavio vizcarra
Im really bummed out by the new rule that the unlimited internet plan only has 22GB of internet, that was the only reason why i was with cricket because of the unlimited internet. If cricket doenst do something regarding this new update i will be obligated to look for a new company.
Crashes and occasionally opens 2/5
Whenever I go to open the application, about 75 % of the time it stays on the green cricket screen forever. Also crashes from time to time.
Can't register! 1/5
Received temp password but no confirm code in text and creating new account require you to register confirming code and use temp password provided. Geez! Developer must be whiz!
Can't automatically login or even can't login 3/5
Even I already set to save my ID and password, it sometimes can't automatically login. I need to write again. The worst thing is sometimes I can't login, and need to wait for 1-2 days!
Always Bugged 3/5
By Unbalanced Prince
Why Is This App Always Saying system error or cannot contact at this time I mean I just updated it and still Doing the same thing come on fix this app for real
I don't get the bad reviews 5/5
By Cristian BustaMoves
The app seems fully functional to me. No problems whatsoever. It does the job just fine.
First use of new version cannot be on wifi 4/5
By David Raines, J.D.
The previous version of the app worked great, but the new version would not start up until I turned wifi off. It simply sat and spun. Once I turned wifi off, the new version started and connected correctly. It continued to work correctly when I turned wifi back on. Looks like the first use of this new version requires you to use Cricket data at the start.
By the way, I am the retired Director of Information Technology for a local medical school, so I am competent to judge whether my wifi was operating correctly. The problem wasn't in my wifi. It was in the app.
Keeps kicking me out 2/5
this is something i cannot stand about the app. I have keep me signed in checked but it knocks me out after about 30 minutes!
It works. 3/5
By Britain W.
The first screen to come up should show data usage for all your lines. That's the only reason why I ever open this app. But at least it only takes like five taps.
This app is useless, when I try to make an account, it says my number is invalid, like I haven't been using this phone carrier for over a year now
Fix the app! 1/5
Please fix the data usage feature!
Cricket App DOES NOT WORK 1/5
It has been weeks now and every time I try to use this app it gives me a red dialogue box that says "unknown error. Try again later" logout/login...delete/reupload app and nada!--- please, please, please fix your app, cricket! Anybody paying attention???!!!!
It's a fun time...business side, not so much 4/5
I have a blast with the rewards portion of the app. The little fuzzies are adorable and points are easy to get...no long and arduous tasks involved. Although when you get to the business side of the app I'm no big fan. I try to conduct my business there but I end up having to call into customer service anyway. The app won't always preform the tasks I need for it to do, but sometimes it will work which still saves me some time. Overall, 4 stars.
Horrible app don't waste your time!!! 1/5
By Irritated consumer of cricket
Cannot check data usage on the app. See other reviews, it's not an isolated incident nor has "later" ever shown up. When I try to check usage I get "an unknown error has occurred, please check again later" it's been almost a month. I've been patient, please fix it. It's the only thing I use the app for and now have to go through the gigantic hassle of logging in via a web browser and your website is NOT mobile friendly!!! Please fix this problem.
Cricket, Fix Thy Servers 1/5
For the last 3 weeks or so the usage function reliably said nothing more than, "unknown error, try again." Logout. Login, took at least 10 timeouts to get in again. Same problem. But today the loggedin app timed out and then forgot my login credentials. Appears Cricket is determined to prove AT&T's budget brand is substandard.
Does not work reliably 1/5
The app crashes often. The usage meter does not always update: it says "an unknown error occurred". The upgrade button to buy more data doesn't load anything.
It's better to just use the website.
Sweet and simple 5/5
It's a very cute app! Everything you need is right there and it is so simple to use. Love the data usage bit it's very helpful!
Totally Useless 1/5
This app is completely useless. The majority of the time, it won't even login, saying "System error. Please try again later."
Add a data usage widget!!! 5/5
Great app! My only request: a data usage widget.