47MB? For what?! 1/5
This app needs to be trimmed down! Get serious, guys. This app can be just as functional at 5MB.
Usage data ridiculous 2/5
Usage data is in scientific exponential notation. Who can read this???
By huss ali
Cricket app is the worse app out there it signed me out and now putting the correct info and it won't log me on and it won't let me reset the password and this isn't the first time they do something like that.. very bad and would never recommend
So many updates. 2/5
Ya'll update every other day. Annoying!
Needed Features 3/5
Two additions to this app would make it useful to me:
1. Ability to name phone lines. I have 5 lines, but can't remember who has them. Another user had also mentioned this in their review;
2. Ability to randomly shut off/turn on data access on a line. If you have teenagers, you'll understand the need for this. Sometimes they need to understand consequences for their actions, and nothing helps to speed up that understanding more than losing access to internet. At home I can cut off internet access to the wifi, but not to their cellular data. I recommend 3 separate switches on the app for each line: 1) Turn off calling? 2) Turn off messaging? and 3) Turn off data?
This app does not work in Launch Center Pro 1/5
By Colin B SATX
Only reviewing for above.
App crashed after the recent update 2/5
Issue with the new update, fix it.
I try to change my plan from the app. But it always shows update to newer version . And it can't be update!
New update doesn't work 1/5
After the latest update the app doesn't work. Thanks cricket.
By Sharma Jyoti
Please create a widget for this app. i think it would be really helpful.
Pretty convenient! 5/5
I hardly ever leave reviews, but this update is pretty nice! I like how I am able to access all my lines more easily than before. I can see my data usage clearly and the options are convenient to find. I don't use autopay so I don't have the issues as the other reviews. Clean interface!
Add Push notifications. 2/5
By Not Yours!
Please add push notifications to this app and add Name ID to the cricket service.
Bad experience 1/5
Please Don't go to sign up for Auto pay they stole your money.
Working Great, but need Touch ID 5/5
The app works great for me. But it's hard to remember the credentials all the time. Please get Touch ID to this app.
So I loved this app until the recent update 07/22. Any time you click on a line to view any details it crashes and closes out. I use to pay my bill and everything through this app. Please fix asap!!!!!!😡
Still a bug where I go to the change plans option and it closes the app! Please FIX THIS!!!!
NEEDS TO BE IN SPANISH!! 4/5
This app is great, but it should be in Spanish too since a lot of Cricket customers are Spanish-speaking! My dad would appreciate a language change setting.
It would be great if in the future it included a store-locator, a coverage map, and perhaps a list of phones available.
Slow, spinning circle 1/5
Slow, spinning circle. Terrible.
Just release an app that works.
The app wont let you change your plan even thoughit has the option to let you do it. As soon as you try to change your plan the app shuts down on you
Great app 5/5
I like how the home page has all the data I need.
Great app easy to use 5/5
Easy to use app and can pay and check my usage. And if I want I can change my plan easily to . Love cricket ❤️
Since the new update I can't do anything with this app. I can open it and as soon as I click something (like try to "change my plan") it will spin a circle like its loading and then it shuts down the app completely. It's done it for days over and over. Please fix or I'll just change phone companies. I won't deal with an inconvenience for phone service...
This app is useless!!!! Can't even see my data used!!!!
When I try to upgrade plan
Easy to use and keeps me signed in 5/5
This app is super easy to use and I can handle my account all I want. It shows my usage and how much I owe and when and I can pay whenever I want.
Slow start / system error 1/5
"Try again later". Quality!
Good, but 2/5
Whenever I am trying to enter an amount of money instead of the full balance to pay for (I am in a family plan with other people), it won't let me change it and take me to the main screen. I don't want to pay 150 by myself
New update to improve crashing??? 1/5
Not cool, I don't know what the update did other than making it crash as soon as I tap on an option. This is not helpful at all. Please fix this issue!
How about a way to log out of the app? 1/5
If they're always trying to improve this app. what about a way to log out of it....?
great interface, if it'd stop crashing 1/5
unable to do anything on this app because it crashes and i have to keep reinstalling it. iOs latest version
Simple. Fast. Easy to use. Tells you what you need to know.
Frozen crap 1/5
I'm on high speed wifi. This app is useless.
Checking in 1/5
Voicemail reset crossed 2/5
Voicemail reset does not work - winds up resetting one of our OTHER phones on the account. Tried 3 times - and verified the number AND IMEI number as well. Fix this!
No Good 1/5
The app keeps crashing on me. I was thinking of changing my data plan but it won't let me do it. I'll uninstall and see what happens.
Still crashing despite uninstalling and reinstalling.
no good 1/5
I didn't set the password problem, I want to change the password but can't change, now I very angry!!!
Always kicks me out 3/5
Cant stand that every time I update the app, it signs me out and then I can't get back in until the next day. Other than that, its an average app.
By Danny Castillo
The app crashes after I click the "New Card" button when trying to add funds.
Please fix, and I will gladly change my rating. :)
Pointless, doesn't work 1/5
By J. E. Jacobs
Tried changing my plan from 1gb to 8gb through app, since it gave the option. Charged me for the 1gb plan, and now I have the 1gb plan for another month. Come on. Get this app together, or take it off the store. Really frustrating.
Losing customers 1/5
I hate cricket the app never works one customer lost !
The app lags, takes minutes to get the confirmation text and on top of it all it glitches to much. Very bad app
Good Account Management 4/5
The app works as expected and is a bit nicer than just the normal web view. If I could nitpick, push notifications for account info and Apple Pay reloads would make this perfect!
App crashing 1/5
By Von diesl
Everytime I open the app it crashes
Very basic app. 3/5
Every app should have TouchID for login. Please add this feature.
This last update makes the app unstable and crashes within 30 seconds of being open.
This needs to be updated for iOS 10.3.1 on a iPhone 6s+.
Just joined!!! 5/5
Just downloaded this app but so far I feel satisfied
Love the app but... 4/5
...make it with background refresh, so if I need to step out of a support chat to check my PIN, I won't lose the chat 😉
More languages will be excelent for every One 4/5
By EL PULPO 8"
always crashes and i can barely open🙄just keep track of your data yourself don't waste data
Return to unlimited internet 1/5
By Octavio vizcarra
Im really bummed out by the new rule that the unlimited internet plan only has 22GB of internet, that was the only reason why i was with cricket because of the unlimited internet. If cricket doenst do something regarding this new update i will be obligated to look for a new company.