Not working 1/5
Will not go passed the login screen. Message sorry something went wrong. Try again later. I have tried again later several times, uninstalled and reinstalled twice. App not working.....
App won’t open past login screen
Resolved - Needs work! 5/5
Dish resolved this issue within days and I'm now able to access my bills. Very impressive turnaround! Five stars for offering a consistent customer experience via the app as in person.
I can log in and it remembers my Touch ID preference, but it crashes when I try to view my bill. Not so useful if you need to check your bill on the go. Please fix!
O'Doyle Rules! 5/5
Create an account! 1/5
I used this app to create a new account and it worked great, but that was all it allowed me to do 😳
Won't open beyond Logo screen 3/5
I've used the app for a while with no issues. After the last update, the app will not open beyond the Logo screen. I tried closing the app completely and rebooting my iPhone 6 before trying to reopen and still it will not go beyond the logo screen. This version does not work.
In response to your questions, I have an iPhone 6 software version 10.3.3. I believe that prior to the app upgrade I was using the remember me function. I do not believe that I was using the Touch ID to log in. The app never goes beyond the Dish Logo, so I cannot verify that information. The app was convenient prior to the app upgrade and is now useless in its current configuration. Since there appear to be several reviews with the same issue, hopefully this will be able to be resolved quickly. Thank you for your response.
My dish app 4/5
Touch id doesn't work nor does login save.
Don't get me wrong I like the app I :just don't like having to sign in all the time.
I especially like being able to order a movie from iPhone because I don't have a landline anymore.
Response: I'm using an iPhone 6s Plus.
TouchID still doesn't work.
Thanks for your reply.
Yes, TouchID works if I don't log out completely in settings.
Thanks for the suggestion.
Worst App Ever 1/5
By Press the Red button
A company of this size, you would think they could get an app to work. Much like other reviews, you can't sign in.
Can not login 2/5
I can not log on to the app. I hit the app and it just stays on MyDISH the black screen I do not know what to do should I delete the put the app back on my phone and computer or what
The login function is terrible. The fingerprint functionality is not working and the sign in button is hidden at the bottom. How was it designed like this?!
iPhone 7 Plus 1/5
Having issues with the Touch ID- it asks me to update the app but when I go to update it doesn't give me that option -
New version simply does not work! 1/5
What a waste of time and effort!
What's the point? 1/5
You can't do anything in this app. I downloaded it for bill pay and it's not available. All that's available is customer support.
Terrible App!! 1/5
Old version allowed me to order video on demand. Open app, made me update to use and now cannot order vod. What gives?
By Suge 2
Waist of app space. Can't even pay your bill with this thing.
Display Internet Limit!!! 3/5
It would be wonderful if I could just go into the app to see how much data I have left for the month!
Can't login 1/5
All of a sudden Touch ID won't work. Username and password won't work either. What happened?
Not working for all- known issue 1/5
By Out in the Rain
Downloaded the App for IPhone, error message states can not use with my account. Contacted Dish, Rep had me change password, nada. Tried deleting and download again- nada. Had to recall Tech Support, same goat rodeo and finally says oh, a known issue and will email when corrected. Poor testing and fielding I'd say.
Like the app 5/5
I like the app but i dont understand why i cant see the individual charges on my bill. Please fix
Very happy to hear from the developers of this app! Makes me feel appreciated as a customer and app user. Thanks for contacting me! I look forward to the update !
Worked once and hasn't worked since.
Can't login, haven't been able to for weeks. Always says unavailable. You think they'd have a decent tech team to fix this.
By Katherine iPhone 4
Good app, does exactly what it's supposed to, makes paying and managing my account much easier
Never works! 1/5
When I try to open the app it always says call Dish they are experiencing a problem!
Waste of space 1/5
By Disappointed in Roanoke
I've had this app for months and have never been able to log in. The system is always "unavailable".
Worst app ever 1/5
I can't login or open the app with same message system problems call 800 number
I wish I could give it zero stars 1/5
By Q D Casey
This app is about as reliable as Dish Network's satellite service. In fact, I haven't been able to use my app to pay my bill for the past three months. Convenient as always, thanks Dish Network.
Don't waste your time! 1/5
By This is crap123
Terrible, TERRIBLE app! Just bookmark the website. It's never working! I'm deleting. Your dish network, you should be able to make your app work!
Great App! 5/5
Awesome app it gives you a lot of options to manage your Dish Account! Great UI, sleek clean look, Extremely user friendly! I can now restart my account from Dish Pause w/o having to call in FANTASTIC Good job Dish!
Always says "System currently unavailable" 1/5
Every time I try to use the app - IT DOESN'T WORK
Doesn't work 1/5
I set it up & logged in used my fingerprint. I clicked on the link for "my programming" and I got an error message saying that feature is not available. Then it kicked me out, making me log in again manually. I tried again, same result. Utter junk app
It's ok :/ 2/5
Just switched from Directv. Miss that I can't watch my shows on my phone anywhere since I don't have wifi/internet at home. :(
My Dish App 2/5
A horribly flawed program that does not update your account with payments made 10 or 12 days earlier. CAUTION if it shows you have a balance due check your bank account statement. My bank account shows they were paid over 10 days ago and they still show a balance due in 4 days! A call to Dish billing rep resulted in him admitting the payment had been made and he didn't know why the app is still showing a balance due. This flaw will result in overpayment or double billing for many people!
Good App 5/5
By Lucky and Rita
Quick way to pay your bill and order PPV. Great interface, but would agree needs programming added.
Easy app 5/5
Easy use of app!
My dish app 5/5
By Luv fmly
Easiest app I have ever used
Works for me 5/5
I don't see why there's so many negative reviews. The app is fine to me. It gets the job done which is all that really matters. Nice design as well.
Company only interested on billing 1/5
This app is worthless if you want to control or change your programming or view and manage your devices.
Just use the web is more robust then this app.
Can't see data usage 1/5
I'd like to be able to see the data usage. Also, it would be more effective to have information updated without much delay. I hope these simple features can be corrected in the next update. Thanks.
Can not see internet usage on this app. Also it takes several days to update payment info. Very frustrating app.
User friendly app 5/5
By D :))
New version looks awesome, hope to see some more features in the app near future
No Internet Usage Data? 3/5
By Smoky Mtn Dem
Was pleased to download this new app instead of logging in online figuring it would simplify seeing important account details, however I can't find our Dish satellite internet usage data which was one of the main reasons I wanted this app was to easily keep track of our usage since the data caps are so awful!
Easy to use 5/5
This app is incredibly user friendly and managing my account takes no time at all. A lot faster than the website
Great app 5/5
This new version looks awesome!!!
Ditto - crashes everytime 1/5
Please fix this.
My Dish app. 1/5
App shuts down every time I attempt to log on. Apparently I am not the only one having this problem based on other recent reviews for 2017 9 days in.
🙄😒 Fix It Please 1/5
I really liked the app before update, but now it crashes every time I open it. Cannot use it at all, it ask for the account password, says its logging in, then the app closes by itself.
Like the others have said, app crashes as soon as you log in since the update.
Needs update! 1/5
App worked great up until the 1-3-17 update. Now crashes every time you try and log in.
Not working 1/5
Since the update each time I log in the app automatically closes. Can't use the app.
Almost perfect! 2/5
I loved it until I went to order a movie on pay per view and I am forced to pay upfront. Online I could always click "bill my account" and just pay on my monthly bill. That is a feature that will keep me from using this app.