Will not work with iPad4 1/5
Try to open and it says it is not compatible. Try to upload last compatible version but just keep getting the same response.
Still Nothing to Review 1/5
A few days ago, I received a developer’s note saying that an update was issued “this morning” and that improvements had been made. I immediately updated the app (and for good measure, updated the iOS on my iPad Air 2). With hopeful anticipation I opened the app. Black screen with MyDish logo in the middle. I waited, pressed all over the screen (thinking there might be a secret login square somewhere), closed the app and re-opened it. Nope. Just black screen and MyDish logo. Still waiting.
Doesn't Work with older IOS 1/5
By Keegan Otis
Used this app for the last year with no issues. Now it will no longer work while running an older IOS (iPad 2).
At least previous updates allowed you to still run a compatible version
App no longer supports older iPad 2 1/5
Okay let's see can't run able because it says it needs to be updated. You try to update and it says your device is no longer compatible. So maybe it time to stop paying DISH !!
No longer works on iPhone 5 1/5
It used to work, but now keeps saying it needs to update. Go to download update and states new update not compatible with iPhone 5 and do you want to download latest compatible version. I click yes download and it still doesn't work and app locks on screen saying it needs to update :(
Update made app incompatible with my IPad 1/5
The app that has been on my IPad for 3 years and the latest update tells me it is 'not compatible with this IPad' and won't let me open the app. Good thing I just hard wired my receiver so I don't have to rely on the app like I used to. Great job team with beta testing the update!!
Can’t open the app on my iPhone 7 since the latest update. Love the app so I’m sad I can’t open it
My Dish App 1/5
By No slew
Has always worked fine until I got the update and it told me this version was no longer compatible with my iPhone 5c. It asked me to download a new version and I did about six times and when I open it the same thing happens , update and download new version. It works fine on my wife's 5c.
By Former team member
Keeps saying needs to update and there is no update in App Store !
Sign in 1/5
Signing in is terrible your updates do nothing I have to many passwords to worry about anymore make the finger print log in work or don’t offer it.
What’s Next 1/5
Not only are we losing our Cbs stations again!!! Now the app won’t open worked fine until the update but wouldn’t let me open it until I did the update then it just stopped working!!! You always mess with something that is fine the way it is and then as for the stations we pay for our bill goes up at least every year or I know mine does we pay and know NOTHING until the channels are gone but then again we’re just the customer we don’t have a right to know right?? As long as you get your money all is well
It all s—ks 1/5
By just guess my nickman
It s—ks! Endless circle of “You need an update. You need an update!! I’m telling you that before you fixed it, everything was fine. Unless you want talk about the internet service!! They s—k’s as well.
Once again 1/5
11/21 update available and once again get the message I can't update because it is not compatible with my IPad. Seriously, can't the tech department update the app so it will work with all versions of IPads? So, once again the app is useless....So frustrating.....
Your apps not working 1/5
Help app won’t open keep working on your app it’s not opening !!!
Can’t open app 1/5
By Twister chaser 100
App won’t open with new update.
Cannot open App beyond MyDISH logo screen... 1/5
It keeps asking to update but never updates nor will it ever open... iPhone 6 with lasted IOS... how can I make it work?
11/21/2017 still not working 1/5
Updated on 11/21/2017 app does not work. I'm caught in the you need to update cycle.
Update TERRIBLE 1/5
The latest update won't load. Now I can't use app. Go ahead and raise prices and come to an agreement with CBS. You will raise prices anyway. Starting to consider Direct TV or a cable co. Fix this!
Never needed an update 1/5
By Dj Rick Lenore
I’m not sure what the IT people are doing but they’ve just totally screwed up the iPhone app. It will not open beyond the logo and keeps directing me back to the App Store for updates and there’s no new update since 1, Nov. 2017
No puedo abrir mi aplicación porq dice que necesito actualizar pero ya lo actualice y nada 😠😠 5/5
By Gaby Duràn
Can’t open 1/5
Keeps saying I need an update even after I updated I’m on iPhone 7
Won’t Open for Me Either 1/5
By M E J L
Since we have no CBS Service, I thought I would add an antenna for local reception. If you’re thinking of doing the same through Dish, don’t bother. The representative knows very little about adding antennas and left me on hold for 10 minutes. Dish offers this option in the loop shown on the CBS statIon. She gave me a phone number of a company that installs antennas. In fact the company does not provide that service. Now I can’t see the service/equipment options on the account app.
Get it together, Dish.
Why can’t I log in? 2/5
I’m having problems logging into my account. It won’t go past logo screen. What must I do now to get to my account information? I don’t show on my app screen that my information needs updated.
Not compatible with older iPad??? 1/5
Info clearly states must have v9.0 but then lists specific devices it will work with and my iPad 2 is not on the list and this app will no longer update. Very disappointing for a vital app. Breaking apps too soon is just a bad idea. Seriously. Just because Apple won't support the devices any longer doesn't mean app developers can continue to make their apps work past the "expiration" date.
Go somewhere else for service 1/5
This is the worst company I have dealt with for service - dishonest, poor service, poor quality. You will regret using Dish.
POS app 1/5
Can’t pay bill, kicks me out every time FIX OR ILL CANCEL MY SERVICES AND GO TO DIRECTV
Since dish completely screwed me , services were cancelled and I’ve had direct **for a week now.
Can’t open app 2/5
I can never get the app to open.
My app will not open past the logo.
New update 1/5
By Simple AL
It don’t open it goes to a black screen nothing come’s up don’t like the new update I have iPhone 7plus, with 128 GB
By Tigre blanco d.a
Esta aplicasion esta muy bien pero noce que pasa ahora con esta .con esta actualizacion.que no sepuede abrir la aplicasion queda .asi en pajina de mydish es el ,unico problema de hay en fuera alodemas esta muy bien.
Won’t open past log in screen 1/5
By Slick RN
I’ve updated and restarted my iPhone multiple times but the app just closes when you tap log on. POS
My dish 1/5
App doesn’t work 3/5
I tried to log in and it doesn’t work.
Will not open 1/5
This app will not open. It shows the logo and that’s all it does. I even gave it ten minutes but it never did open. I have an iPhone and I haven’t had much problems with any other apps. I hope you will fix this issue.
Useless to me now 1/5
The only two features I have ever used are Manage my TV and recording something when I’m not home. Now, with the update, neither of these features work. I get a red message saying I need to go online to manage my TV and it constantly says it’s downloading my channels and never does. Update stinks. Useless app now.
Good app 5/5
Login Screen Fails 1/5
After multiple calls to Dish, I still can't get by the login screen. It just does not recognize my phone number or security password to reset anything. So I am permanently locked out from the App. Have to call Dish for anything I want so App is just a waste of time.
Dead in the water 1/5
Won't open last logo. Used to work. What the heck happened? Neither DISH app works.
Doesn't work 1/5
I can't use this app at all right now. It opens to the screen with the logo but doesn't go any further. I have an iPad Pro.
ISNT WORKING 1/5
I have a iPhone 6 and updated it to ios11, then updated the dish app. Then today 10/5/17 i received an update for iOS 11.0.2, again Dish also had an update, so I did that. Still both times the app won’t go past the logo to open. I have to open safari to view page.
Black Screen after Log In 3/5
I've just created an account and once I logged in it's just a black screen..??
Won’t open 1/5
By Can't finish work
Will not open
Not working 1/5
Will not go passed the login screen. Message sorry something went wrong. Try again later. I have tried again later several times, uninstalled and reinstalled twice. App not working.....
App won’t open past login screen
Resolved - Needs work! 5/5
Dish resolved this issue within days and I'm now able to access my bills. Very impressive turnaround! Five stars for offering a consistent customer experience via the app as in person.
I can log in and it remembers my Touch ID preference, but it crashes when I try to view my bill. Not so useful if you need to check your bill on the go. Please fix!
O'Doyle Rules! 5/5
Create an account! 1/5
I used this app to create a new account and it worked great, but that was all it allowed me to do 😳
Won't open beyond Logo screen 3/5
I've used the app for a while with no issues. After the last update, the app will not open beyond the Logo screen. I tried closing the app completely and rebooting my iPhone 6 before trying to reopen and still it will not go beyond the logo screen. This version does not work.
In response to your questions, I have an iPhone 6 software version 10.3.3. I believe that prior to the app upgrade I was using the remember me function. I do not believe that I was using the Touch ID to log in. The app never goes beyond the Dish Logo, so I cannot verify that information. The app was convenient prior to the app upgrade and is now useless in its current configuration. Since there appear to be several reviews with the same issue, hopefully this will be able to be resolved quickly. Thank you for your response.
My dish app 4/5
Touch id doesn't work nor does login save.
Don't get me wrong I like the app I :just don't like having to sign in all the time.
I especially like being able to order a movie from iPhone because I don't have a landline anymore.
Response: I'm using an iPhone 6s Plus.
TouchID still doesn't work.
Thanks for your reply.
Yes, TouchID works if I don't log out completely in settings.
Thanks for the suggestion.
Worst App Ever 1/5
By Press the Red button
A company of this size, you would think they could get an app to work. Much like other reviews, you can't sign in.