Surprised,shocked and Happy! Thanks MyHeritage!
Few issues... 4/5
Can't delete a no- existent step-parent!
It is working great so far if there are any problems I will come back and redo the review.
My sister & I are having a Blast! Imagining the lives of found family from long ago & then reading/studying historical information of each era! Fills in "holes" and is a Great Journey! Love it!
One warning .... 5/5
...it's a rabbit hole. And I mean that in the best possible way. Once you hit an active branch, the matches keep rolling in and each hit may inspires you to research each new name and place ... which may raise more ideas for research. So far, I've traveled back in time to the 1500s. It's so cool to study history through the lens of your own family story.
I got an email that my subscription had been renewed to the tune of $ 250. I looked around to see where this was coming from and found under 'my purchases' only that I was 'active', no numbers to explain where this was coming from. Looking at the website itself I couldn't find any prices either. Under 'subscriptions and payment' I found no numbers! The FAQ
'How do I cancel my data subscription' went to an empty link. When I called customer service,
with 10 people ahead of me, they said when I started a year ago, I had a 30% discount, which came to $175.
I am very uncomfortable with a business practice that is trying to hide what you are paying for, and it's a very expensive service anyway. I was offered another 30% off, but chose to cancel my account altogether.
The results are inaccurate. "Ron #216" was the most ignorant, rude, and sexist customer service representative I have ever dealt with in my entire life. He refused to let me speak to anyone else and told me he had no boss. No one believes a call center has no management. Liar. After being charged ($131.34) for a yr just to put up a tree w/ information I collected from google research they then tried to charge me another $119.40 for the ability to search. A charge I never authorized. I will be contacting the BBB after all the charges and ignorant and useless service I received from the company. Do Not Sign Up with these Scammers, you will keep getting random charges for over $100 a pop.
By Girl Who Dislikes This Game
My grandmother knew nothing of her maternal side of the family's ancestry... But MyHeritage.com made a smart match and connected us back eleven generations within two hours! And I double-checked the information with several official records—It was all true. A super helpful application, far better than Ancestry.com. I would totally recommend. (:
Love this app 5/5
Finding family 5/5
Great app to go along with my work on my computer. The app allows me to research my family while waiting at the Dr.s office etc.
GREAT APP WOW!!!!!👍🏻 5/5
I love this app it helps me discover my family's history and everything thank you♥️♥️😍😀😄!!!!!!!
Great app! 5/5
User friendly and very helpful. I've been notified several times of discoveries they have found for me. Excellent genealogy tool!!
I love this so much! 5/5
I can see my family! All in one place! Makes me tear up to have this connection. Thank you
There is a glitch 3/5
By Rosii Posii
I have a bunch of members on my family tree and it won't load the tree once in awhile. The list works fine but the tree doesn't. I have tried closing out of the app. Restarting my phone... And it will won't load it but a blank white screen. Please fix. I worked very hard on my tree and I don't want to lose it because I truly like this app!
By old hill boy
Lot of fun finding my family! Looking to learn more. Thanks!
Very good 5/5
By Sérgio Parriao
This app is very good. Easy to use and have many good features.
Love it! 5/5
Fantastic! Found other family members. DNA very interesting.
Love it 5/5
Love the app and the breakdown of info on the DNA!!!
By Croc hunter88
Couldn't be happier
Great App 5/5
My Heritage is the best genealogy tool I have used! I look forward each week to seeing what new info they have matched on my lines!
My Tree 5/5
By Tricia M
I've enjoyed finding my roots and many new relatives I never knew existed. It's a constant surprise. Life made easy
Smart matches are the best! 5/5
My tree has grown so much!
Good So Far 3/5
New to the App, just entering basic data.
Crystal S. 5/5
By Crissy S.
This app opened up a whole new world for me that I didn't know existed. Great connections can now be made thanks to this app. KUDOS!
Poor service 1/5
By Nath Bayley
Very much disappointed with this app. My subscription was cut 4 weeks before its due date for payment with no explanation. Email was sent about it, no answer was received. If you input info in it you can't even view it if you don't pay. Not even basic view of your own family tree that you have created with your own information. Don't buy it!
New Discoveries! 5/5
I love getting notifications of new discoveries. I've found out some things from other users about family history that I didn't know before.
I'm hoping to someday find my birth grandfather's family through the DNA matches. We don't know who he was but maybe someday we will get the notification that someone is my first cousin and it will solve the mystery!
Thought it was great 1/5
I paid $120 for a years subscription. I gathered information and went to relatives to add pictures to my tree. Was so happy with the app until my subscription expired. I lost everything. I can't even look at my tree. I open the app and all I can do is buy a subscription. Waste of time. The tree is mine. I should at least be able to look at it. I paid for it.
My heritage is exciting 4/5
Exciting to uncover origins. However need more instructions on inputting and navigating. ALso explanations on DNA natches and applications to tree
Great app 4/5
Love the help finding relatives. . Just can't help but wonder if they found them on ancestry . . Great app though!
Decent, but inadequate written help 4/5
If it were more intuitive, I wouldn't be so concerned about written help. For example, How to Delete a Duplicate Person says it's found in the tree. Well, you go to the tree and there are many subsets there with absolutely no indication where to begin looking. I've been on the site 2 months now, and I just happened upon it one day and made a note of it (it's in the profile for the person.) Overall, the site works well, and I'm very happy with it.
Excellent app - useful, usable, intuitive, social-friendly 5/5
By Peter Pan Dora
Title says it all. Easy collaboration, easy data searches etc - premium account is worth every penny if you have a big tree and family all over the world and want everyone to chip in, IMHO.
MyHeritage is great! 5/5
I never had a lot of interest in locating all of my ancestors before, but after having my DNA test done by MyHeritage.com, I found more than a few surprises about my genetic makeup! As a side benefit, my heritage.com allowed me to construct a family tree, uploading pictures and individual personal information, into a graphic form that really was telling. They also routinely inform you of first, second, third cousins etc. and other possible relatives that share the same DNA as mine. They've made it all an enjoyable and eye-opening experience for me, and I highly recommend them!
Great resource 5/5
Great resource for family search!
Addictive and informational 4/5
I liked the ease of research, however it would be better with more in depth instruction and explanation of results! Also, access to customer service is a weak area as it is not easy to reach an agent!
So far it's so much more user friendly than similar apps I have tried.
Hey peeps! 5/5
This app seems to be doing a lot of leg work for me. Hard to use on phone, much better to see on iPad.
Frustrated Young Lady 3/5
I like it a lot if I didn't have to pay 199 dollars! Geez kinda expensive I think Ancestry is a lot cheaper! Frustrated
By Lue Ann
This app is really nice to use and update info
Great for beginner or advanced 5/5
By JE I'm awesome.
We used another service and it was missing and very large number of records from the area that our families come from, Scandinavia. A family friend who lives in Norway suggested Geni or MyHeritage. After extensive research we found my heritage to include a lot more features. We're really glad that we use their service because our family tree is up to 1500 people and we've even connected with three people who are living ancestors who we didn't know. Really enjoyed the product and or interested to see what further connections we can find through the MyHeritage DNA kit. Really recommend this product.
User friendly 5/5
Love it! East to use and add family members!
MyHeritage exceeded expectations! 5/5
I have had an amazing experience working through MyHeritage.com in finding ancestors! It's addicting!!
Fun app 5/5
I'm enjoying this app & it's easy to use.
Easy and useful tool 5/5
Love this app. It is user friendly. I had researched all the information and needed somewhere to create the tree. Thank you!
A lot of info, almost too much. So many matches and documents to look at. It's fun and I'm happy that it saves time and money since everything is at my fingertips!
Great app 5/5
I had a lot of information before but this app has added so many more people and stats. It's just amazing.
Great app. 5/5
I am enjoying being able to track my ancestry lineage back to the beginning and being able to keep it all in one location.
Excellent . . . And getting better 5/5
Excellent . . . And getting better
Really like this app 5/5
I really like this app because it's easy to use and make connections!