Need to allow Make Appointment inside the app 3/5
Ok only need to improve that feature because what a waste of time to get kicked out the app to website to Make Appointment. Have to go through the process of sign in again. Dumb.
This app is useless. Unless you feel like waiting over 7 weeks for your results to show up. If you are waiting in the results from a serious lab test, just call your doctor. This app is a waste of time.
Great App 4/5
By Jetlag Taylor
Results useful, like fingerprint option. Would give it 5 stars if it had favorite location list to set up appointments. Also the font should be bigger & darker for visually impaired or at least an option
great app 5/5
Great app easy to use. Very convenient to get lab results in your hands.
Works great ! 5/5
Good app works great easy and useful!
Stable and Convenient Gets 'Er Done 4/5
This app has been stable and makes it convenient to get my lab results. Can't blame the app maker on lab result delays due to rules imposed by the government entities. The app is simple and easy to use. The graphing of the results of tests over time is a nice feature. Fingerprint authentication could be executed automatically if enabled but hey at least it's there and it works.
Very helpful 5/5
This app is great. Being able to have access to my results is very useful! Making an apt is very easy.
Need to make appointment in app 3/5
By Sara Primrose
Ok for getting lab results but need to be able to make an appointment in app instead of being redirected to website.
Blood draws 5/5
Great app, great info
Great App 5/5
Very convenient for checking test results and making appointments.
No way to pay.
Wake up Quest! 1/5
Info that was there (and important to me) disappeared after a few days. Requested to get it back. Weeks later, nothing. E-mailed Quest twice. Weeks later nothing.
Use MyChart app instead.
Very good A+++++++ 5/5
The app Keeps me informed ,so easy ,thank you very much
Simple. Convenient. Easy
So easy 5/5
Like this app I can make an appointment on my own time even at night.
It's good fast and great in detail.
Great app 5/5
Great job 5/5
By fuo lewis
Great job especially to Marlene at quest office.
No child results 1/5
The app seems nice enough, but there's no ability to view my children's results like I can on the website. This makes it useless to me.
Lab Results 5/5
App works well. Gives me all the results needed.👍🏻
MyQuest means convenience 5/5
Excellent app, means I can conveniently track my lab results to keep up with where I am on my health. Much improved over earlier editions. Well done, Quest!
Great so far but no payments... 3/5
That pretty much says it all right there.
Haven't seen any crashes or glitches. App does what it says it does. The layout is clean simple and easy to understand.
My basic problem is that even if you have this app you still have to go back to your computer to make a payment, rendering the app 50% useless in my opinion.
3 stars for good clean functionality and for doing what it says it will do. I believe that a medical portal app that's tied to a payment system should actually be able to pay bills (hopefully, maybe even with Apple Pay). -2 stars for that giant miss.
By "Taken countrygirl"
My Quest 360 5/5
This app does everything you need to get your results back.
Excellent app, very helpful.
Worst customer service 1/5
Quest has no regard for their customers- why are they even in business? Office wait time exceeding 45 mins with an appointment. Requesting paperwork on every visit even when you booked online and were just there the month prior. Don't look for electronic paperwork from your physician and violate Hippa by calling clients full name.
Really Nice 5/5
I found just the opposite results of blondiedoc. My e-mail was answered w/i 12 hrs. Directions for fixing my problem were clear and exact.
Great app 4/5
Love the app!! Very easy to use! I have made appointments and checked the status of labs!
So hhealthy now 5/5
MyQuest makes moi so hhealthy now. Yowza Yowza Yowza.
Good but not perfect 4/5
The app itself continues to get more useful features. I love the scheduling portion. However the billing feature is still broken. I want to be able to pay automatically for any copays for lab work that I or my dependents incur. Still must pay every invoice individually which is barbaric and painful.
Works great! 5/5
I have never had a problem with this app. Very well-designed and useful to see lab results and make appointments.
I have been trying to get my results from a test done 10days ago and they send me results from a test done a month ago. Useless app.
Not very intuitive 2/5
I understand HIPAA and I have used Care360 in a professional setting. I am a medical lab professional. The patient version is cumbersome and not very helpful. I was frustrated using it.
LOVE IT!! 5/5
Great app & a great way to keep records of blood work!
Love love love 5/5
Get your test results wout calling your doctor! The graph, showing levels over time and correlation to other results, is fabulous. 👍🏼
The best app I love it 👍👍👍👍
Excellent App 5/5
This app is very useful, notification about lab results are sent as soon as the results are in. The results are easy to access. As a medical professional and patient, I give this app 5 stars for ease of use and fast availability of results.
Great overall app 4/5
This is a great overall app. It stores your lab results in it. It also has a button to schedule a new appointment that is basically dummy proof. I would recommend this app to anyone. The only downfall is that the results are not instant. But it is a great app.
Nice app! 4/5
So far every since I downloaded this app I haven't had any problems with it. Totally recommend it
The customer service is terrible. Good luck reaching competent customer service. The emails get answered, but they aren't competent. The phone number just sends you in an endless automated loop back to the app. It takes forever to get lab results, and it took me 4 or 5 tries to register for the app. Sometimes it would say I was registered, then I would hear from customer support they couldn't even find me in the system. They really need to work on this app because it's pretty tough to find someone else to draw your blood. They are really incompetent, and they are handling such important sensitive information that a patient should be able to access immediately.
By Tora Lovae
Peace of mind. Exactly what the doctor ordered!
This is a very helpful app, life saver in making quick appointments.
Awesome app 5/5
Very user friendly.
Outstanding App 5/5
Very easy to use. Lab results always easy to access.
Excellent App 5/5
By Ali Pashaee
Easiest way to get your lab results for your own knowledge. Keep in mind, you will see you lab results online after your provider.
By iPhone enthusisat2010
Very convenient app 5/5
Finally I can get all my lab results saved in one place. I am now insisting to use Quest even if my doctor has their own lab people. Also to my surprise a test done at CVS showed up on my list so they must be using Quest also. It is great to have all results in one place.
Great app 5/5
Love being able to see my results and having easy access all the time.
Error message 1/5
Unable to log into quest from the app. I received an error message indicating Myquest was not supported on jailbroken devices!! I've never jailbroke my phone; I deleted and reinstalled-- same message. Please correct this error.