No results on the app 1/5
The app would have been nice and very helpful if the lab results were going to populate! I ended up calling my dr and they sent it to me via email!
At your fingertips 5/5
Test results available conveniently at your fingertips 😀
Seems ok I got my labs done and was notified in a timely manner they were available in my app.
Can’t login 1/5
Login credentials work fine on my computer. No luck in this app.
Also, they want $9.99 yo acv as my historic data. Is that even legal? They’re my test results!
They RUINED it. 1/5
I used to love this app. But with a recent update you can no longer display the graph that shows a history of any test over time. Is my cholesterol level better or worse than last time? And how has it been trending? It used to be easy to answer these questions, but now it’s nearly impossible.
Why did they delete that feature??
If I‘m missing something please advise. I’ll be glad to revise this review.
My Quest App 5/5
Got my lab results in a timely manner. This is my first time using this app. Worked great for me.
By Bra pa
What happened to the graph that showed the progression or degression of results? That function was the main reason I used Quest. It helped me to keep track of my results all on one page. Please bring it back.
Loooooong wait time for results 4/5
By SPN Family will #AKF
It takes soooooo long for the lab results to come in. I have my blood work done 4-5 business days before my appointment with my doctor and they always have to call for the results to be faxed which takes forever and makes my doctor appointment twice as long.
Love it 5/5
By Mom did that
I love having all of my lab reports in one location this makes easy to access.
Quest lab 5/5
Never have to wait long always taken on time which I love.
Too long to wait 2/5
The app seems to work ok but I waited 9 days for a very simple PSA test results. This is way too long. I finally called Quest and asked them to fax the results to my doctor at Mayo Clinic and it was only then that I found out Quest had mailed the results instead of faxing like the medical order requested.
Frustrating timing but easy to use 4/5
This app is definitely user friendly but the patient information is slow to be added. Early this morning my GP called with lab results. 8 hours later I still cannot see them. Not sure why I can’t get access when he does as they are already loaded into Q system. Very frustrating.
Works as expected 5/5
Great place for blood work 5/5
Quest diagnostics is a great place to get your blood work done. All the employees are professional An work with you if there are any problems !!!
Great App 5/5
By Ike the. Mike
Easy to use. Convenient for making appointments. Fast way to get results. Ability to store test results and compare is a nice feature.
So far app seems fair. I found my results, but no lab normal ranges. App just shows in range and out of range numbers, but can’t tell if very slightly out of range or grossly out of range.
What’s the point? 1/5
A gateway to website, a non-mobile optimized much less, is not an “app” folks.
Lots of bugs and prone to locking out patient access 2/5
One of the worst patient access healthcare apps on the market. Too many bugs and is very prone to locking out patients from accessing information in their account if the app fails to function properly. The only remedy is to call customer service and wait on hold for 10-15 minutes or more to have at customer service representative unlock your account. The simply solution would be to have the app ask you to answer pre-determined security questions that have been stored by the patient. Unfortunately, the app is apparently too primitive to allow for a secondary verification process that banks, mobile phone service providers and other institutions use to allow consumers to verify account holders and/or charge passwords.
Labs don’t show up until requested 1/5
The app itself works fine. But the results don’t get posted until requested even though it says I shouldn’t have to request them and they will automatically be sent to me
Quick results easy to use
Quest app is awesome! 4/5
By Dr. MMJ
Glad I am able to review results, schedule appointments and to request results if it has not been posted with a prompt response.
Great service. 5/5
This has been a very good app simple and easy to use, the staff is awesome and very knowledgeable.
Can't make appointments through the app 1/5
By Existential Punk
Love this app for getting test results but it's totally useless because you can't make appointments in the app. When clicking to make it an appointment it takes me to their website and makes me log in. This defeats the purpose of already being logged in on the app and adds an added step.
Quest, FIX this glaring problem!
Also, I get my results faster from my doctor than on this app.
My Quest review 5/5
Excellent!! Got results 4 days after test
Your health at your fingertips 5/5
By Power at my fingertips!
This app is very user-friendly, I love being able to schedule appointments from a doctors office or anywhere at anytime of day or night. Having the ability to view and carry the results around with me to share with my healthcare team is an added bonus. Simply request that your doctors share the test results, there is a fast turnaround (I waited less than 12 hours for the results to be loaded.) Other patients commented they were frustrated for not getting instant access or immediate results so keep in mind, like everything in the healthcare system there is a process but if you read the rules and follow instructions you can get the information you need in a very timely manner.
Always able to find a facility that will work with my time frame. Appreciate ability to be able to see results from the test on my iPhone.
Delay, delay, delay 3/5
My physician had the results a week and a half before they were placed on this app. It’s always nice to have the results prior to a doctors visit so I’m prepared.
Waste of time 1/5
Request to show lab results takes 5 days even when they are ready. Big waste of time
Bye bye expensive medical doctors appointment 5/5
Revolutionary simply revolutionary and absolutely game changing.
Great app 5/5
Schedule appointments. Received test results. Easy to use.
Results take too long 1/5
I downloaded this in the hopes of receiving results quickly. Well, it's been 10 days since my doctor ran tests, and still no results. My doctor gave me the results 4 days ago. No point in having this app.
Great app 5/5
By Doc DeLaughter
Helpful and efficient
Thanks to the design team.
I'm glad there's an app for this.
Awesome app 5/5
By Lt. R-23-A
It's right on the money. Does everything I need and more.
I Like Being Able to Review My Own Results 5/5
If I can see them myself it's more of a reinforcement and makes more sense to me than just having someone else spout off a bunch of numbers.
Won't work. Thinks my phone is Jailbroken. 1/5
Fix this app for it to be of any use.
Too long a wait 2/5
The app itself seems to work okay and is a decent way to store results. However, I did not obtain my lab results before my physical exam. I just had a standard blood and urine test. I do not understand why they cannot load those results within a day or two after obtaining them. I like having those prior to my exam so I can have an intelligent discussion with my doctor about them, rather then being told the results at the end of my exam and not being able to do any research. So I ended up making a trip a day before and having them print out the results for me.
Which sort of renders this app about 90 percent useless for my purposes. I can easily scan and save my results to my computer. Hopefully they can speed up loading test results at the same time they are available to the doctor. After all, its our results, and we are entitled to them even more so than the doctors.
If they do that, then this would get five stars.
My Quest is an Excellent App 5/5
By Nicky Di
Very easy to access critical and important data about my health in a timely manner.
It's been over a month since I had my blood work done and it just finally loaded my results. 5 weeks later. Pointless.
Great app. 5/5
Easy to use. Easy to read results.
Best app ever 5/5
This app keeps me informed and up to date and I can show other doctors if I need to!! Great app ever to keep my doctors and myself informed!!!
Loaded the app expecting to be able to see lab results. You don't just see the results. You have to 'request' the results and then wait days for I guess someone at quest to a message and load them manually. The app tells you to let the know if you've been waiting longer than 5 DAYS! No faster and less convenient that snail mail. Worthless - deleted the app.
Well organized 5/5
This app is very well organized and functions beautifully. It's nice that I won't need to keep paper copies of my labs. Perfect!
Easy, fast and convenient 5/5
Lab results delivered right to you in an easy to read format. Make appointments, store important information.
This App is garbage 1/5
It's full of bugs and gives bogus error messages. My favorite error message of all time!!! "SORRY, your registration was completed successfully". Wait? What? Despite the the glimmer of hope it actually did not register me.
Awesome App, I love it.
Very user friendly 5/5
Just started using it after creating account , very user friendly especially for someone who has no medical knowledge.. colorful charting helps read results
The app as the labs facility is fantastic!!!
Loving it! 5/5
By Sleepy Cyrus
This app is very user friendly. It is nice to have a detailed report of my labs to refer back to and show a doctor specializing in a different field that didn't order those specific labs. Two thumbs up!