Expensive to use their services 1/5
You better of sending checks to school instead of using their website as they charge outrageously high price to pay online
I won't recommend their services at all
System is pretty straight forward, use your cc to add money. The system is inconsistent with being able to login, this is after re-setting the password, the updating of the cc is also frustrating.
I'm better off giving my kids hard cash at this point!
2017! New school year start and the system still isn't fixed, works great when you can access the account, love the cc options. They need to work on getting the bugs out!
Not working 1/5
When I merely SEARCH for my son's school district, an error window constantly pops up in the midst of me just typing the school name. It's a nuisance. I can only type a couple of letters at a time before, "Error! There has been a system error. Please try again." Over and over and over, again! When I finally finish typing the school district, and hit SEARCH, the error window pops up again, and searches NOTHING! I'd give this app ZERO STARS, if I could.
Reminders are ridiculous 3/5
I need a way to change when they send reminders that the account is low. My kids eat school lunches about once a week. I don't need notices when their account is 'low' at $7.50. Then getting emails 3 days on a row and one telling me 'final notice' the balance is low. I would prefer them to be turned off completely, but can't figure out how to do that either.
No available school 1/5
I've been trying to add my student/daughter to the system on my computer but it won't let me even if I have all the necessary details. Now I'm doing it on the app and our school is not on their list. Waste of time.
They should change the name of this app to "Pass the Buck". All the money in my daughter's account disappeared from one school year to the next. My school district instructed me to contact Heartland (the administers of My School Bucks). Heartland told me to contact my school district. Rinse. Repeat.
Doesn't allow multiple payments 1/5
I have more than one child, but the app only lets me submit one payment at a time, thus I was charged $1.95 per transaction! I usually login via the website, and update the accounts all at once, getting charged for only one transction fee. However, the website is not responding (how convenient) to clicks on "make payment" nor "auto replinish" nor even "log out"! I tried through three different browsers, Internet Explorer, Google Chrome and Safari.
Until you can fix the app to allow a parent to replinish more than one accont at a time, your rating stays at one star (and doesn't even deserve that)!
Very easy and convenient to use 5/5
Great app for school lunch program.
It's ok 3/5
The app is just ok. Despite showing the ability to take AMEX on the app, when I enter my AMEX card info and submit payment I am told that form of payment is not accepted. Please update to allow AMEX payments and I'll change to 5 stars
Nice App 4/5
For those complaining about processing fees please look at the online account. The same fees are charged... I do think the fees are high but that's not an app issue. I didn't see the option for autopay when an account hits a certain dollar amount so I used my laptop to set it up. The app is nice though if you need to check an account or add funds on the fly. It also had a link to print out First Day of "???" Grade 2017-2018. So pleased to have these to print out and not have to make them this year! All in all I think this app is great and will come in handy!!
Constant crashing 2/5
Trying to add money to kids lunch for this school year and now constantly crashes while trying to open. Thought it was bc of my iphone being jailbroken but other parents are getting it too
Finally , good job ! 5/5
Finally we have access to children in different districts, this was much needed. The new home screen is perfect, very well done on the update and redesign folks. With the added features this year for field trip, year book and other payment options, this app is exactly what we all needed. Thanks
Rip off 1/5
They charge you money to use this. What a scam. It charged me about 1.50 to deposit 5 bucks.
Biggest Piece of Crap 1/5
Does not work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Absolute garbage! If I could give it a negative stars I would
Won't open 1/5
Got the latest update and no the app won't open. I have uninstalled and reinstalled multiple times with no luck!
Horrible rip off 1/5
My son has been eating sack lunches since Aug 2nd when school started this year, yet on Aug 2nd there was a charge for $2.65 leaving my son's account in the negative (I found this out after reloading my son's on Aug 11th). A couple days prior to Aug 2nd I was unable to load any money on here with an error saying that my son's school district wasn't excepting payments yet. I don't know what is going on with this app but I hope my son school district find another vendor.
Touch Code 1/5
Did not like. Automatically uses touch code to make changes and there is no way to change it without using the touch code. Website easier to use.
Easy to use! 5/5
5 stars just for adding the feature to see my kids in different school districts!! Thank You!
Great App with 1 exception 4/5
MySchoolBucks is fantastic--the only thing that would make it 5 stars for me is if I could transfer balances between children. Instead you have to contact the school district (which I've done.) This seems like an easy fix and a parameter parents should have control over, hope it gets included soon.
Needs a lot of work 2/5
I agree with other reviews - notifications do not work and it's a real pain. I have all notifications turned on for this app and don't get anything. It also takes forever to update. I tried refreshing it this morning and it says last updated 6/15. I don't understand why you can't add the option to transfer funds between students. This app definitely has a long way to go to be reliable and useful.
I've had no problems 3/5
Weird...I've been using this app for 4 years with multiple kids in multiple schools in two different districts. I've never had a problem switching between students, switching between schools & districts, or accessing my saved info. I'm surprised by all the negative reviews. I've never had any issues. For me, it's been very simple and quick to use****
****well, I wrote that positive review in Feb. Now as of 5/26, i can't go between my two districts on the app anymore. I have to go to the website. Annoying.
If it ain't broke.... 1/5
This is another great example of "if it ain't broke, don't fix it". You've taken a perfectly fine app and bogged it down so it's almost completely useless. It lags so long that I'm not sure if the app has crashed. Why?!!
Almost useless 1/5
The squirrels in my yard can code better than whomever wrote this app. Its interface is clunky, it's inefficient in execution, and the credential reset features are next to useless. It barely accomplishes what it's supposed to.
I downloaded the app so that I could make payments towards my sons before and after care and it's only letting me put money on his account for lunch
I have all notifications turned on for this app and none work.
I get emails of low balance but I don't check email regularly so I don't end up seeing them until after my balance is very low or depleted. If the badge notification worked that would be helpful.
By a troubled user
App won't allow me to log in. I can log in on the website, but since the latest update I can't login with the app.
Fix it goons!! My kids gotta eat!! 1/5
Multiple Students 1/5
Won't allow me to view all my kids. They are in separate school districts. The website allows me to check on both but the app doesn't have this feature
Get sign into app but can get in online 1/5
Please fix this!!
App is trash 1/5
App hasn't worked for weeks and an update that came out stated it was going to fix it and there has been nothing. How can you be serious about having an app on the App Store not work for weeks and truly feel good as a developer?
Does not work 1/5
App will not allow users to login
Does not work 1/5
Just use the website. The app no longer works.
Doesn't Work. Please Fix. 1/5
It worked fine for the longest time, but the last update ruined everything. Now it won't update the balance. It won't show deposits. And the balance is stuck showing the same amount since April 20th and has not changed. Very frustrating.
Do not care for latest update 1/5
By Nickname 2007
There's no running balance anymore! I hate this new layout. :(
Not working 1/5
The app use to work fine and I had no trouble. Now all of a sudden it will not work! Just like all the other reviews I keep getting an error. Deleting and will just have to use the desktop version. Ughhhh
App Won't Login 1/5
I am having the same problem as everyone else as the app won't allow you to log in to add money to your child's account.
If I were the developer of this app, I would fix this asap as each day that passes you are losing revenue.
Apps didn't work 1/5
By AZ Customer
I can't log in due to the "service unavailable " but using the computer to sign in is fine. Please fix it.
App not working 1/5
I keep getting the same error unable to log in due to service error
Fix this please!!
App won't work 1/5
I contacted the help desk because the app won't work. I can log in via safari just fine but when I input the same info into the app I get a system not available message. Help desk couldn't figure it out so I guess I'll just have to log on without using the app.
Not working 1/5
By Been playing for over a year
The app won't download after the update on my IPhone 5
Update issues 4/5
I've been having problems with my account updating ever since I had to update the my school bucks app. It keeps showing my students last activity at $0 and account balance $10 for the past week now. I have no idea how much money is in the account. So I am deleting it and downloading again to see if it works.
Use to be good 1/5
Was a very good app until the update. Now service is always unavailable.
Must have!!! 5/5
This makes adding money to your child's account so easy.
Great App! 5/5
I love being able to check the balance in my kids lunch account.
I have never used the app to add $ to their accounts, I always just send a check to the school.
As far as what I use the app for, it is fantastic!
The app is middle of the road. The options for quick addition of funds are odd increments, and the service fee is ridiculous, but it's better than sending cash every day.
So easy to use and I love the reminder when you need funds. Couldn't imagine giving cash everyday like I use to do when my kids were school age. This works great for my grandson and keeping track of what he buys😊
Apple Pay 3/5
That's what this needs.
Great App $$ 4/5
I love the convenience of adding funds to my children's accounts with immediate availability. The limited load amounts; however, forces me to fund weekly instead of monthly and is thus unfair that a service fee is assessed each time. Increase the funding amount or remove the fees and I'm a 5 star customer😄
Love this app! 5/5
I just added money and had no issues. If your having issues you may need to complete the update. I Love that I can see what is being spent and I can control the amount of
Money spent per day.
Overall it's a great app, but wish It didn't charge me to put money in the accounts. And why can't we transfer funds from one students account to the other!?