Heed my warning! 1/5
So I read the pros and cons of these reviews and stupidly thought, that won’t happen to me! I’m in Dublin, it’ll be fine! It was not fine. Am estimated fare of 17 euros ended up to be nearly 40! As other reviewers have said, the fare is already started when you get in. You’re better off finding a taxi on the street and hoping in.
Useless piece of crap 2/5
It did work in London. Does not work in Belgium or Amsterdam, but doesn’t tell you that until you’ve gone through hell trying to enter your pickup information.
If you’re going to fail, then don’t make the user spend large amounts of time to find that out. How hard is it to check location at the start of the process? Amateurs.
Super unprpfessional and unreliable 1/5
This app is super unprpfessional . Doenst let you know in advance when the car cannot come and i almost missed my flight because it showed as confirmed and reliable .
Support doest exist. Delete immediately
Useful app 4/5
I would suggest that you would add “child seat” in the preference section.
Blocked in Barcelona 3/5
Of 10 times I ordered a ride in Barcelona, the drivers cancelled 6 Times. I got a ride 3 Times, and the rides were fine. The 10th time, with a driver 9 minutes away and 3 taxis in front of me, I canceled. Next time I tried to book, my account was blocked. Why??? I emailed and got no reply.
Extremely deceiving app 1/5
Extremely deceiving app. Absolutely cannot compare to uber where you will never be cheated with inflated fare. Ordered a cab where the app shown estimate of EUR5. Ended up I have to pay EUR12. It seems the meter starts when the driver accepted your booking and keeps running when the driver makes a big round driving to your pick up location. I would never use this app again and I've deleted this app from my phone too!! When you write a message to feedback about issue, you are referred to the help section which is absolutely not helpful at all!!
Perfekt für Berlin 5/5
Nice improvements, easy to use, fast response.
Impossible to get a taxi in Barcelona outside if city centre. Time to let Uber in to fix this mess!!
Get Uber now!! 1/5
A truly terrible response to Uber. I have used numerous time with typically not getting a ride and when I do it is very expensive. Germany you need Uber!!!
My go-to in London 4/5
This is a good app and the service I get from black cabs in London is far better than Uber. Drivers know the city, have a little banter with u & there’s no awkward cash exchange at the end of the journey. I often receive grt offers/deals as well. Customer support is slow to respond to emails and a contact number would be good hence 4 stars.
Great Uber substitute 5/5
Here in Galway Ireland with no Uber Service so I was a bit worried getting around without my own car. But this works great and even lets me use my company Amex card. Drivers come quickly and have been great. Thanks for this app and service!
Great and actual cabs, not uber rides 5/5
As stated in subject line
This app makes the case for uber 1/5
This app just doesn't work, never connects. Waste of time. This is why people like uber, regardless. Uber works, this doesn't.
Lifesaver in Rome 5/5
By Zack Coffman
We were out late in the suburbs and the app totally saved us! Driver arrived in 6 minutes and we used the app to pay by credit card instead of cash. Perfecto.
Doesn’t work 1/5
I had this app recommended to me since there is no Uber in Spain. I tried it at least once a day over the course of my stay in Barcelona and wasn’t able to get a cab with it even once. Useless garbage. False hope. Don’t waste your time.
Better than Uber! 5/5
I love this app for travel in Germany. It's a must have!
I was worried that it might be American Express card would not be honored. However the driver showed up on time, was very pleasant, and made two stops with no complaints. In Barcelona, Uber does not seem to have a presence, so this was perfect. I will continue using it. Very happy.
App still not improved 1/5
A ride from downtown Rome to FCO is 48 Euro per tariff. App wants to charge minimum of 54 Euro. To add insult to injury, app insists on user paying a tip.
Useless for Barcelona 1/5
I tried this app three times. Twice we never got a taxi despite repeated attempts. Once two taxis showed up at once and the drivers nearly had a fight over us.
Update: Apparently, once when it didn't work there was a general taxi strike. This would have been useful information for the app to provide.
Worked great in Barcelona 5/5
Most cabbies in Barcelona don't speak English, or pretend not to. This app gave us piece of mind when needing a cab to the airport at 4 am. Can even pay through the app which is a huge plus.
The app just doesn't work. It won't complete a cab order
Use uber instead 1/5
Buggy, never accepts my credit cards that's just work fine with uber
Can you actually write release notes instead of generic language so we could be aware of what's fixed?
Complete rip off 1/5
Taxis are already so expensive. With this app, the meter starts running as soon as you request a car no matter how far away it is. I called one from a very centrally located area, and even still, by the time I got in the cab the meter was already up to $12.
Great in spain 5/5
I like it
Easy and great app 4/5
It an easy app, I would only like that the charge can be automatic like Uber.
Total ripoff!!! 1/5
They charge you from where they leave and it was more than twice the price I should have paid!!!
Don't recommend it!
Deceptive Pricing 2/5
Requesting a cab was easy, and even though one cancelled 30 min before pick up, another was still there early. That said I was quoted a €20 trip and it ended up costing €34. As people have said previously, there seems to be little accountability with the pricing, and should just be viewed as an e-hailing service.
Impossible to add credit or debit card 1/5
It is impossible to add credit or debit card
Hints for App Development 5/5
By Great Application for Waxhaw
I just finished 5 MyTaxi trips in Rome, 2 of which were pre-booked. Hint #1: When requesting a new "Pickup Now" booking when you already have one pre-booking arranged, it is impossible to use the graphical map interface to set the pickup point. Instead, the user must manually enter the pickup address. Hint #2: The address lookup process for the destination address repeatedly hung. The app should allow the user to select a drop off address with the graphical map interface. Hint #3: If the driver does not start the ride upon pickup of the passenger, then the app should determine automatically that the passenger is in the taxi, and start the ride so that the passenger's app is not stuck with the "Arrived" screen.
Uber crushes this App 1/5
Poorly designed app with a forced tip feature. I used their estimate fare feature and it said 4euros, but I was charged 6.75euros.
Wish i could give them zero star.
Waited outside for 30 mins to grab taxi. But no one replied. And also I got ripped off in Spain. The driver forced to pay more than the fare.
It is a lot faster to grab taxi by yourselves.
I really miss uber and lyft.
Worked perfectly in London and Rome 5/5
Used it several times on a family vacation. All the convenience of Uber or Lyft with the added benefit of a professional driver.
Do wish it supported Apple Pay though.
Happy customer in Rome 5/5
Used it multiple times during our recent trip to Rome. Professional drivers, clean cars, and always arrived within the time estimate shown on the app. Payment was a breeze using credit card via the app. Receipt was emailed promptly. Hailing a cab has never been easier.
Reservations don't matter... 2/5
Even if you reserve a taxi on this app there is no guarantee you will receive one for when you booked it. In my latest reservation I requested a taxi for a specific time about 3-4 days in advance. I was cancelled on, twice. Once the day before my departure and another on the day of, approximately 5 minutes before it was scheduled to arrive. It even said it was on the way with a specific cab driver chosen and everything. It didn't seem to matter that I had booked in advance and so I had to make other arrangements. Another problem with this app is that the drivers sometimes charge extra randomly or I guess when they think you won't notice. It's happened twice to me already that they have a certain amount on the taxi meter when the journey ends with everything added up together and what shows up on my card later turns out to be more. Basically what I am saying is there is no accountability. The drivers can choose whether or not to honor a reservation or even the fare you pay and there are no repercussions.
Great App 5/5
So far works good for 5 passengers or less, otherwise you need 2 cabs.
American in Barcelona is happy 5/5
By Shawn Roy
I like the app. No surprises and friendly drivers.
Does not work 1/5
By Mr. Dr. Profesor Javi
Requested 5x and never came, app told me they were on their way and spent an hour waiting... this app is a scam.
Bad Info 1/5
Downloaded app because taxi driver said it would get me a taxi. The app said it would be 4 minutes for taxi in Dublin. I requested multiple times and one was never found. Started running late to airport so started walking and multiple empty taxis passed by, all the while I kept requesting a taxi. Finally a nice driver pulled over. APP DOES NOT WORK. 😡
Worked well in Barcelona 5/5
I used the app to book a cab to take me to the airport at 4 am, I wasn't sure the cab would show up as it was my first time using it but it worked out very well and the cab arrived on time.
It works great in Munich 5/5
It works great in Munich, Germany.
Awful service 1/5
I ordered a cab in Dublin and the driver cancelled the pick up while we watched him pick up other people in the same parking lot. I ordered another cab and the driver again never came to pick us up.
Complete waste of time 1/5
The app simply did not work in Dublin. Petitions for help were ignored. I know they got them because I got the automated reply. They chose not to respond. Save yourself the anguish.
Fantastic in Rome! 5/5
Fantastic option in Rome. Used numerous times with no issue. Highly recommend vs Uber. Can't speak for its usage outside of Rome. Really helps bridge the language barrier.
My taxi is junk !!!!! 0 stars 1/5
Do not use my taxi in Ireland !!!! Use NRC Ireland 100 % reliable. My taxi left me high and dry with 5 kids going to a Family reunion. Five minutes after my taxi was supposed to be there I got a message from them looking for a taxi for you. Then there was nothing. We tried for 40 minutes using the app to get a taxi.... what a joke. When in Ireland use NRC to get a taxi. They got us all there. A little late...
Works great in Barcelona! 5/5
Works great in Barcelona!
Nice and convenient 5/5
Nice easy and convenient.
They don't care 1/5
The moment there is a problem, mytaxi takes the view that it has nothing to do with them. Driver and Passenger were left to sort out a payment failure by the app on their own.
Don't bother with this app, their customer service is awful
Great app! 5/5
Can't enter pickup time 1/5
It won't accept a pickup time. The dials just keep spinning back.