Better than Uber! 5/5
I love this app for travel in Germany. It's a must have!
I was worried that it might be American Express card would not be honored. However the driver showed up on time, was very pleasant, and made two stops with no complaints. In Barcelona, Uber does not seem to have a presence, so this was perfect. I will continue using it. Very happy.
App still not improved 1/5
A ride from downtown Rome to FCO is 48 Euro per tariff. App wants to charge minimum of 54 Euro. To add insult to injury, app insists on user paying a tip.
Useless for Barcelona 1/5
I tried this app three times. Twice we never got a taxi despite repeated attempts. Once two taxis showed up at once and the drivers nearly had a fight over us.
Update: Apparently, once when it didn't work there was a general taxi strike. This would have been useful information for the app to provide.
Worked great in Barcelona 5/5
Most cabbies in Barcelona don't speak English, or pretend not to. This app gave us piece of mind when needing a cab to the airport at 4 am. Can even pay through the app which is a huge plus.
The app just doesn't work. It won't complete a cab order
Use uber instead 1/5
Buggy, never accepts my credit cards that's just work fine with uber
Can you actually write release notes instead of generic language so we could be aware of what's fixed?
Complete rip off 1/5
Taxis are already so expensive. With this app, the meter starts running as soon as you request a car no matter how far away it is. I called one from a very centrally located area, and even still, by the time I got in the cab the meter was already up to $12.
Great in spain 5/5
I like it
Easy and great app 4/5
It an easy app, I would only like that the charge can be automatic like Uber.
Total ripoff!!! 1/5
They charge you from where they leave and it was more than twice the price I should have paid!!!
Don't recommend it!
Deceptive Pricing 2/5
Requesting a cab was easy, and even though one cancelled 30 min before pick up, another was still there early. That said I was quoted a €20 trip and it ended up costing €34. As people have said previously, there seems to be little accountability with the pricing, and should just be viewed as an e-hailing service.
Impossible to add credit or debit card 1/5
It is impossible to add credit or debit card
Hints for App Development 5/5
By Great Application for Waxhaw
I just finished 5 MyTaxi trips in Rome, 2 of which were pre-booked. Hint #1: When requesting a new "Pickup Now" booking when you already have one pre-booking arranged, it is impossible to use the graphical map interface to set the pickup point. Instead, the user must manually enter the pickup address. Hint #2: The address lookup process for the destination address repeatedly hung. The app should allow the user to select a drop off address with the graphical map interface. Hint #3: If the driver does not start the ride upon pickup of the passenger, then the app should determine automatically that the passenger is in the taxi, and start the ride so that the passenger's app is not stuck with the "Arrived" screen.
Uber crushes this App 1/5
Poorly designed app with a forced tip feature. I used their estimate fare feature and it said 4euros, but I was charged 6.75euros.
Wish i could give them zero star.
Waited outside for 30 mins to grab taxi. But no one replied. And also I got ripped off in Spain. The driver forced to pay more than the fare.
It is a lot faster to grab taxi by yourselves.
I really miss uber and lyft.
Worked perfectly in London and Rome 5/5
Used it several times on a family vacation. All the convenience of Uber or Lyft with the added benefit of a professional driver.
Do wish it supported Apple Pay though.
Happy customer in Rome 5/5
Used it multiple times during our recent trip to Rome. Professional drivers, clean cars, and always arrived within the time estimate shown on the app. Payment was a breeze using credit card via the app. Receipt was emailed promptly. Hailing a cab has never been easier.
Reservations don't matter... 2/5
Even if you reserve a taxi on this app there is no guarantee you will receive one for when you booked it. In my latest reservation I requested a taxi for a specific time about 3-4 days in advance. I was cancelled on, twice. Once the day before my departure and another on the day of, approximately 5 minutes before it was scheduled to arrive. It even said it was on the way with a specific cab driver chosen and everything. It didn't seem to matter that I had booked in advance and so I had to make other arrangements. Another problem with this app is that the drivers sometimes charge extra randomly or I guess when they think you won't notice. It's happened twice to me already that they have a certain amount on the taxi meter when the journey ends with everything added up together and what shows up on my card later turns out to be more. Basically what I am saying is there is no accountability. The drivers can choose whether or not to honor a reservation or even the fare you pay and there are no repercussions.
Great App 5/5
So far works good for 5 passengers or less, otherwise you need 2 cabs.
American in Barcelona is happy 5/5
By Shawn Roy
I like the app. No surprises and friendly drivers.
Does not work 1/5
By Mr. Dr. Profesor Javi
Requested 5x and never came, app told me they were on their way and spent an hour waiting... this app is a scam.
Bad Info 1/5
Downloaded app because taxi driver said it would get me a taxi. The app said it would be 4 minutes for taxi in Dublin. I requested multiple times and one was never found. Started running late to airport so started walking and multiple empty taxis passed by, all the while I kept requesting a taxi. Finally a nice driver pulled over. APP DOES NOT WORK. 😡
Worked well in Barcelona 5/5
I used the app to book a cab to take me to the airport at 4 am, I wasn't sure the cab would show up as it was my first time using it but it worked out very well and the cab arrived on time.
It works great in Munich 5/5
It works great in Munich, Germany.
Awful service 1/5
I ordered a cab in Dublin and the driver cancelled the pick up while we watched him pick up other people in the same parking lot. I ordered another cab and the driver again never came to pick us up.
Complete waste of time 1/5
The app simply did not work in Dublin. Petitions for help were ignored. I know they got them because I got the automated reply. They chose not to respond. Save yourself the anguish.
Fantastic in Rome! 5/5
Fantastic option in Rome. Used numerous times with no issue. Highly recommend vs Uber. Can't speak for its usage outside of Rome. Really helps bridge the language barrier.
My taxi is junk !!!!! 0 stars 1/5
Do not use my taxi in Ireland !!!! Use NRC Ireland 100 % reliable. My taxi left me high and dry with 5 kids going to a Family reunion. Five minutes after my taxi was supposed to be there I got a message from them looking for a taxi for you. Then there was nothing. We tried for 40 minutes using the app to get a taxi.... what a joke. When in Ireland use NRC to get a taxi. They got us all there. A little late...
Works great in Barcelona! 5/5
Works great in Barcelona!
Nice and convenient 5/5
Nice easy and convenient.
They don't care 1/5
The moment there is a problem, mytaxi takes the view that it has nothing to do with them. Driver and Passenger were left to sort out a payment failure by the app on their own.
Don't bother with this app, their customer service is awful
Great app! 5/5
Can't enter pickup time 1/5
It won't accept a pickup time. The dials just keep spinning back.
Best in Italy, Ok in Madrid. 4/5
Italy has laws that make Uber VERY expensive so this app is the best option there. In Spain uber is cheap so they are comparable. In Madrid I found wait times were less for taxi vs uber. Price was always a few euros more than the estimate due to traffic.
Works great in Hamburg 4/5
Worked great in Hamburg. Was able to get taxi fast in the city and was able to order a taxi for the following day to the airport with a child seat. Definitely recommended in this city. My only gripe is my credit card wasn't accepted by the app although I was able to pay the driver with the card, so only minor issue.
Awful for Barcelona 1/5
Every taxi we requested cancelled before they got to us and we were unable to give them a bad review for it
Doesn't work in Rome 1/5
Although announcing the arrival of a taxi multiple times, none ever came. Pointless, in Rome anyway.
Has not worked a single time I've tried it in Barcelona, Madrid, or Seville. Zero stars
Very buggy 1/5
By Luvya forevs
It took three attempts to order a taxi in Barcelona. Driver and car were very nice. At end of trip the driver was unable to transfer charge to my app. We spent several minutes trying to debug. Finally I paid with old fashioned credit card. App would not let me accept charge or cancel.
Useless. Never got a taxi. 1/5
By Brian pb
Tried to use this in Barcelona for a week. My wife constantly made fun of my devotion to this app. It looks just like uber, surely it must work. Nope. Never successfully got a car. Don't waste your time. Even google maps is tricked. Their app shows several available taxis and would connect to mytaxi. Then a bouncing cab and a dialogue box. That's it. Completely useless.
Really useful! 5/5
By Happy Valentine's Day!
And the drivers always get there early!
Would not recommend!! 1/5
The app works by giving you a price in the beginning then adds hidden charges at destination and also requires you to tip regardless of how the driver performed might as well take a taxi instead of using this app. Deleted it after two misleading price quotes, save yourself the time and use alternatives with no hidden charges.
Great app! 5/5
By fidus achates
Makes so easy to order and pay for taxi
Wonderful! Always works, fast, great special requests feature (like traveling with a dog), nice drivers who know their city. Receipts via email, payment via app possible, but also cash, which I like better! Highly recommend it!
Good in Spain-! 5/5
Worked well in Spain, Uber was higher & charged "surge pricing" MyTaxi showed up faster! Very easy to pay from app too, including tip.
Fantastic taxi app for EU travel! 5-stars 5/5
I use this taxi hailing App for travel throughout the EU in major cities. It has all the features a traveler needs. Enjoy!
Terrible app, not gonna use in Dublin again 1/5
This app is terrible and has severe functionality issues, I couldn't find a single taxi in Dublin city center in the middle of the day at 14:00, was searching for 10 minutes, didn't assign me a taxi, finally went with Uber instead and I'm on the way.
Hailo was 10x better than this. 1/10 not gonna use again.
Great app for Spain 5/5
By Eyemed customer
Worked like a charm twice in Spain (Madrid and Barcelona), including one time of advance booking.