Add the ability to redeem points! 4/5
Can see points balance but not do anything about redeeming.
Apple Watch app 3/5
Almost every other bank app supports Apple Watch just wondering when will nfcu
Always issues logging on 1/5
This review has a one star because there are ALWAYS issues logging in. It ranges from error messages to long load times to "please try again"-esque screens. It's been this way pretty much since I started using the app.
Needs update 1/5
App crashes at login. Needs to be updated.
4//4/17Update: so they've done 2 updates since this initial issue. I still cannot login. Upon logging in the wheel spins as if everything is going to work. Then the app crashes and closes.
4/22/17 update: app still doesn't work. No updates in weeks. I'm going to switch banks if they can't figure this out. NFCU. Fire you're app developers.
App Crashing 1/5
Does anyone else's app crash?? I even uninstalled and reinstalled it and it won't open😒
Good app but... 4/5
I can't use a passcode or Touch ID to sign in more than 3 times. It makes me have to re-enter the same information I entered in order to activate those options and then I get "Can't sign you in. try again"
Easy sign on not working 2/5
Previous versions of the app worked seamlessly. Unfortunately, within the last few weeks, thumbprint login had gotten buggy and now I am unable to turn on any of the easy sign on features. I receive error code REF003. Please fix
Crashes during sign in 1/5
Had my IPhone for a few days now and the app crashes and have not been able to log in at all. Need an update. Tried uninstalling and installing back and still does it.
Stopped working 1/5
By Doubtful Gentleman
After the April 14th update, the app doesn't work on my iPhone period. I either get a message saying there are experiencing technical difficulties or the app starts loading and simply crashes. Essentially, there is no app as far as I'm concerned because this doesn't work.
Lockouts due to failed Logins that never happened 1/5
By Johnell Montee
Multiple annoying lockouts after failed logins. Problem is it the failed part never happened and I switched to thumbprint yet the lockouts have increased. This is a major deal on a primary bank account access.
As far as banking apps go... 5/5
By A robot with tired eyes
NFCU is way better than most and more importantly they've worked to improve it. Long time customer here.
Works when it wants? 2/5
At first, I was enjoying this app. Now it works when it wants to work. Very upsetting.
Mobile Deposit not working 1/5
We don't live anywhere near a Navy Federal after moving after retirement. I tried to deposit a small check and couldn't because it said there was an error. Tried again on three occasions. Nothing. I hope they fix it because I can no longer go to another bank to cash it because we endorsed the back of it already for eDeposit only at NFCU. I'm glad I didn't endorse the $600 check yet. Please fix it so we can deposit and pay our bills.
NFCU Anywhere and everywhere or nowhere 1/5
I travel frequently, and the ATM locator, web bill pay, and mobile deposit are really convenient.
Update 14 April 2017: after the latest update the app is telling me that it is having trouble connecting me even when I have wireless service or wi-fi. This has been ongoing for weeks, the app works intermittently. This was the best app I use until recently. I can't check balances or make edeposits now and it is really frustrating. One star until this is fixed
Security Questions 3/5
Get rid if this. I don't like having these questions saved by an App.
I love it 5/5
By Member for 4 years
I am a bit new to this credit union, have only been a member for 4 years but I can say this app is amazing and easy to use. I love it, it makes everything so much more convenient and quick, I can do about anything on it and it's completely hassle free.
Great App! 5/5
Does everything I need it too!
Back to meeting high expectations 5/5
I wrote an earlier review complaining about the lost mobile deposit functionality. Seems the problem was on the back end; now the app works great. NFCU's web- and app-development teams are usually outstanding, so that malfunction surprised me. Now they're back to meeting our high expectations.
Not all that bad 4/5
Over all not a bad App, I would like to be able to pay on the principle balance of my accounts. You have have an option to allow payments once that months payment has been made.
Great app that works! 5/5
I love this. I have had no problems with it. It opens every time and never crashes. I have been using on Android phones but now am using on an iPhone 6s+and it still works well. Thanks for a working app.
Mine crashes after the crash fix update 3/5
Can no longer use the app. This crash upon opening fix MADE my version crash....
Crash crash and crash 1/5
I just started using this app and it crashes 99% of the time. I cannot do anything. Terrible, hopefully the next update works as intended. I heard so many good things about this app but have not seen it.
By Mr. Aries
I restored my phone then reloaded this app now it keeps crashing on me.
security ?s not needed 1/5
By ahn nom
Unnecessary security questions
Needs ability to print payment confirmations! 4/5
There really isn't much to complain about with this app!! The only thing that would be awesome is to be able to print payment confirmations. I keep paper records of all my payment confirmations, but when I pay my credit card payment, it doesn't have an option to print the confirmation page. I usually make my payment through the app on my phone, so I always have to take a "screen shot" of the confirmation in order to print it through my AirPrint printer. I had the same issue when I had a loan through NFCU. I know it seems minor, but it would be VERY helpful to not have to print my payment confirmation as a "picture." Other than that, it works seamlessly!!
By Navy Federal Member
The app still does not work after the date update.......they need to hurry up and fix the app
Simple and Easy 5/5
I love signing in super fast with my thumb print
The original version worked great but now it says I have a update available?? I don't see it anywhere
Great app needs a small fix 4/5
Love the app except it telling me to update when I already have. Double checked in the App Store to make sure. Love it, but need to fix that!!!
I like it! 5/5
Great app. Does what I need and I like the layout. Keeps bugging me to update when I have the latest version for some reason but that's the only thing that's odd.
Great App 5/5
By Magas Guam
This is the best banking App online. User friendly, and more advance than any other online banking apps. I feel my accounts are safe as well as my identity.
It keeps crashing 3/5
The app was awesome when I first got it. Now it keeps crashing. I'll sign in and it makes like it's going to pull up then it closes out. Been going on for about a week and a half
Great App 5/5
Clean design and simple to use. NFCU makes it easy to bank via their mobile application. Can't like it enough!
Keeps saying 'new app' 4/5
I keep getting a message in app that a new update to the app is available but it's not available?!
Needs fixed 3/5
The app is great when it works, but it's been crashing every time I open to login for the past week now. Please fix.
The best 5/5
Easy To Navigate 5/5
Great app! Easy to navigate, and has most features you need for banking!
It's a great app 5/5
For being a banking app I was very impressed with the way it is so user friendly and easy to use. I also like that they are constantly improving the app with updates. Good job NFCU
Didn't update 1/5
Went to update app. Doesn't update. Tried uninstalling and reinstalling. Still doesn't work.
Awesome App 5/5
Outstanding App 5/5
Great app to help with taking charge of your finances.
Awesome App 5/5
By Patty Mayo
Very happy. I log in everyday to look at how broke I am lol . ;)
Best Banking App Ever 5/5
Fits all my needs! Ease of use very user friendly
Works for me 5/5
By My Web Skip
This app does everything except dispense cash. The closest NFCU is a two hour drive so I really like it a lot!
Keep crashing! 1/5
Can not log in keeps saying login error
Great app! 5/5
Works perfectly well with the IPhone 4s, 5s, 6s, and 7s plus! These are all the phone versions my husband and I've ever used it on. Very simple to use and has all the features needed to bank online, especially the check deposit feature.
Update. The March 28 version fixed the problem. Now app works well 4/5
By Chabela Smith
Big mistake if you do an update. The app will not open and if it looks like it is going to work, then it crashes
I came from android and this app is perfect if not better than android version since you can use Touch ID.
Does what I need so far, 5 stars. Off an iPhone SE 64gb
Great app! 5/5
Password compatibility 1/5
Many of the special characters allowed for password on NFCU website are not allowed on this app. Thus, I must make my password less strong to use this app. This is a fundamental flaw that should have been rectified by now. I have complained to NFCU months ago. It shows lack of concern by the parent company to allow their app to drive their customers to being less secure in their financial transactions. What other security concerns are being overlooked for convenience?