Navy Federal 5/5
Great Mobile App,Great Establishment!!!
I have not been able to sign in in weeks. It loads and stays on the page where I enter my password. I have deleted the app and powered on and off my phone. And still no luck.
Love this app 5/5
I've used this app for a while now and truly love the new update. Our lives are hectic and extremely busy and I love it that my bank understands that. I am lucky to have a bank that has my back!!! I know that this bank is secure and would never do anything to affect our money. They are insured anyways and for all those "haters" out there, just get a clue! Ifff by chance something happens, they are the ones responsible so no worries. Kick A..
Bumped it down from 5 to 3 stars 3/5
The reason I have brought down the rating for this app is because within one week I had to delete the app and then re-download the app to use it very annoying. App gets screwed up after Touch ID, just won't login with touch or pin. thank you.
Please add better VoiceOver support! 1/5
By Reece O'Bryan
Millions of other voiceover users are unable to efficiently navigate your app. It is extremely easy and incredibly beneficial: please add support for voiceover! However, this is a wonderful bank!!! :)
Very happy with this app 5/5
I love how this app is well organized and easy to use. Unlike some other credit unions' apps, NAVY Federal actually stays up to date with current tech!
App needs a lot of work but overall not as terrible as the bank itself. Surprisingly the digital deposit option is more reliable than this banks atms'. Overall, stay farrrr away from this app and this bank entirely.
Please add notifications! 3/5
By Dave Donson
Please add the options of notifications when a deposit goes into my account and for when I am using my debit card, app notifications directly to my smartphone about how much I was just charged from what account. Please add this feature - my Chase bank app has this and I would ditch Chase if it weren't for Navy Federal doesn't have this feature!
Current version is borked 1/5
By Cynical Girl
We tried logging in from two different iPhones, thumbprint and passcode, and it kicks us out.
Needs an update 5/5
By Clm sbmd
This app is awesome but recently it's having login in issues! Not recognizing finger id and password! Like I said awesome app but definitely needs an update
Connection Issues 2/5
At least twice a week I'm unable to sign in due to connection problems. It's starting to really annoy my. I don't understand why this is still and issue. I should be able to access my back information at anytime. Last week I went 3 hours without being able to sign in. The app itself is great I really enjoy it. Just fix the connection issues please!
New security feature. 1/5
By THE GTSGT
I am not happy that I can not log on to my account without setting up 5 security questions. I get why. But the questions I am limited to would not help me or do not apply to me. So thanks this is great.
Technical difficulties... a lot 3/5
Awesome sauce! 5/5
I love this app especially the Touch ID.
Seems like there's always a bug... 1/5
Can't do mobile deposits, at all. Grrr...
Quick Access 3/5
As much as I love NFCU I'm very dissatisfied with the apps quick access feature. I have to log in with my username and password and even when I try to edit the quick access option it seems to be disabled. Is this a glitch with the iPhone 7? On my iPhone 6 I never had any issues.
fix it 1/5
could you please make it to where the fingerprint feature actually works? thanks
I used to love this app but now they've changed it so much that 90% of the time I get a screen that tells me it's experiencing technical difficulties. Most of the time I can even access my accounts.
Doesn't work 1/5
There is an error every time I open the app. I tried to go to App Support and all it does is offer to take you back to the App Store to download the app. It was working fine until just after midnight this morning. There isn't an upgrade available so I don't know what is preventing the app from logging in.
Very Useful! 5/5
I use the app several times a day and find it extremely easy to navigate and conduct my business. I was surprised to see the low ratings so thought I'd give my 2 cents. Just like any app this one is constantly being updated and has evolved to a very useful tool for me. You can pretty much do everything from the app, from depositing checks to applying for a loan. They have handy calculators to use and I like to read the financial articles. If you're having issues go into a branch and have someone help you with it. There was once, months ago, when it wasn't working for me but I uninstalled it and reinstalled and it's worked ever since.
By Dill Doh Doug
New update won't even open. Can't access my money or pay my bills via mobile anymore and it's been a week. No excuse.
App doesn't work 1/5
Login wasn't working so I redownloaded the app. Now the app won't open at all. Please fix!!
By Timmy boyy
App is awesome and a huge asset in my everyday life
Pure Crap 2/5
Totally unreliable. Kind of a waste.
Not logging in 4/5
I haven't been able to log into the app since Tuesday and I don't understand why it's not working even when I put my password in. I've never had problem with this app since I started using it!
When it works 2/5
When the app works it's great but considering most of the time when I actually need to access my accounts I am frustrated because it doesn't work!!! I'm being gracious with a 2 star.
Unable to access account 2/5
By "Nickname is taken" is stupid
I can't access my account through the app even though my username and password is correct. What gives?
Barley Ever Works 1/5
When it does work it's useful but most of the time you can't login because of unexpected error with app 😡
Current version seems to be broken 1/5
If there is an update on the way I hope it comes soon because now the app is unusable even though it seems to take the fingerprints but appears not to actually log in. Please fix this.
It's awesome when it wants to work....A few versions ago I never encountered a problem, now it's all the time.
App never works 2/5
90% of the time when I'm using this app off of wifi it doesn't work! I'm using the latest update for iOS as well.
App no longer works 1/5
By No thanks don't want one
I can't login anymore, it keeps saying my password isn't valid, even after I change it.
Reliably Unreliable App 1/5
Frequently doesn't connect. Doesn't show running balances.
Good but could be better. 3/5
By Luna Crow
This is app is very useful but I also wish that there was budget feature included (Dave Ramsey style?) and that the prepaid card app was included within this as well, opposed to it being two separate apps. I understand why it has its own app but if we could add the prepaid cards to our account that'd be really great.
Unreliable Banking App 1/5
Most of the time I try to log in I receive error messages and am unable to log in. This has been happening for over a year, with numerous app updates. I am a fan of Navy Fed but this app is very annoying and unreliable!
Working......so far 4/5
This app used to be great, but with the recent update, it took the app about 10 minutes to allow me to login. Hopefully this version keeps working.
I had to leave a review because the functionality of this banking app is spot on. It has tons of banking features in expected locations. I manage my five accounts from this app with ease. If I need to travel, deposit, transfer, or basically anything else including checking a loan status, I can do it from my phone. I am in love with Navy Federal for making my banking experience so simple. Well done!
cannot access account on iphone!! 2/5
the other day i could access my account on my iphone and now i can't. i didn't change my password or anything. please consider coming up with a new update to fix this problem!
Great overall 3/5
By That guy 62628
I use this app frequently to check my balance on the go. This app even lets me know how much ill get paid in advance! However, I resent the fact that like any other this app has some bugs. Sometimes when signing in the app will have an "unexpected error" and usually happens when the app is needed most. This problem does not resovle itself for a few days and for this reason I rate three stars. Please fix this issue and I would happily give five.
Will not load freezes up 1/5
Again for the 3rd time this week can't access account. Every time there is an update there is issues when logging in. This app is useless!!!!
Banking alerts 2/5
By Me frost 718
No banking alerts that keep me updated with anything. Change this and get 5 stars
It won't remember my username/member number. Bit of a pain, so I've deleted it for now and will stick with the website as my Mac will auto fill this info.
What the Hell 1/5
By Blah ya blah
I can't access my account due to this dud update. Make one for IOS now.
Not working well 2/5
So far this update has either crashes or will not allow login.
Hopefully they fix it soon.
Can't log in after update 1/5
I haven't been able to pay or even view my account since the update
I think it's broken 5/5
It keeps saying I have no money!
Oh wait never mind I'm just broke.
Was Such a great app yesterday 2/5
This app has come quite a long way. Makes my banking simple on the go, huge help for me. Love the simplicity...and now being able to digitally deposit is huge. Thanks for making a 10 year member happy. Keep it up. :)
Whatever you have done has broken my app. Fix it. I was forced to update and the other day it worked fine, now it's crashing left and right. What happened!?
App is often not allowing access 2/5
More and more this app is becoming useless to use because after every iPhone update it seems like you can't access your account. and this is very annoying and frustrating because if you need to check your balance while your out shopping you can't.
You had one job!! 1/5
By ;) $
Create an app that works.
Last update Jan 17 broke it 2/5