Wait, wait.. I have to log in with my desktop now? I don't think I even have a floppy disc to boot it up. Guess I'll have to wait for you to fix this, "update" before I can access my account again. Thank goodness for USAA.
Easier way to Adding a authorize user 2/5
We need a easier way to add a authorized users under the credit card accounts please.
APP NOT WORKING. 1/5
The app was working great until 5 days ago. It crashes when I attempt to sign in. Please fix the issue and I will update my review.
Works great 5/5
By Wind flag
Rarely have any issues with this app.
Used to work! 1/5
New update, crashes at every attempt to login. iPad is up to date, can't say as much for this app right now. 😔
Why all the negative reviews? 5/5
I use this app multiple times a day, and have for at least two years. Can't live without it, as another reviewer put it.
Can't log in but can log in on the website
Can't live without it 5/5
I live 2 hours from a branch and I do everything with this app. I have never really had problems with access to my account with it. Unless I was in a bad service area or my wifi was slow.
By Iwrite Using
The app used to be awesome now I can't even get in. It's been like this for over a week now. I'm not sure what's going on but the problem needs to be fixed asap. It's frustrating having to use a desktop or desktop view on my phone to check my account.
Love Navy Federal 5/5
The app does everything I need it to do a more! Customer service is very friendly and helpful!
Love the new addition of the Fico credit score!
By Chrissy Artis
Has not worked for I don't know how long. I have uninstalled it and reinstalled multiple times and it does not turn over. To top it all, i am unable to access the site from my phone. Ridiculous.
The app is NEVER working....... 1/5
i've been a member of NFCU for almost 7 years. Their app has never really had problems up until this point. Apparently..... they are always having "connection problems" and can't connect to my account. I have put off putting in my pay checks because every time i go to put them in something is wrong with the app. WORST UPDATE EVER!!!
People are crazy 5/5
I love this app. Navy federal is always really good about everything, this app included. People complain about their own errors, not the actual app.
App cashes 100% of the time 1/5
By Orpheious Lecrin
App worked well until the most recent update. Every time I access the app it crashes as soon as I try to login. This needs to be addressed immediately.
Crashes before I can sign in 1/5
iPhone 6 Plus, latest iOS update. App crashes using Touch ID and trying to manually sign in.
Snap sign in 4/5
By S-concerned user
App is very good just need some improvements like when choosing to sign in with 4 digit code and you get use to it then the system without warning switch you back to signing with ID and password,
It can really be a pain when you are 600 miles away from home and your password is back at home in the closet safe next to the Michael Jackson glove. Man:-(
Best Banking App Out There 5/5
This is absolutely one of the best banking apps on the market, hands down... I'm not sure about everyone else's experience but I've had nothing but a good experience with this app. I love that you can freeze and unfreeze debit and credit cards from the app alone. NFCU tends to sometimes deny out of state purchases due to fraud however in the app theres a feature you can enable, to send an alert to NFCU to let them know you are traveling outside of your state.
IF you have a NFCU credit card you can now check your FICO score from the app, How awesome is that! Finger print reader(Touch I.D) is definitely a plus! Transferring money to people who have NFCU is instant! I also really like that you can HIDE accounts. I hide my savings so I forget about it! Out of site out of mind. Overall GREAT APP... Good job developers! It's nice to know there are still great programmers out there who know how to code to make things work!
Also I could be wrong but I think this app possibly works best on iPhones... my brother has an android and he had a complain or two regarding the app but for me... I love this app. Works great on my iPhone.
After all these years!?!?!? 1/5
After 10+ tours, several deployments throughout the world - AND having NFCU there when I needed them, I'm home in America and have not been able to access my account since the update....but they're working diligently!?!?! What the heck, reload the previous WORKING version and complete testing p l e a s e!⚓️
Update confusion. 3/5
I like it I do but I wish it explained where these new perks can be accessed.
Good, but has a lot of maintenance 4/5
Good app. It seems like it's been updating/down for maintenance a lot lately (July 2017) This can be a big problem at some point in the future. Easy check depositing and easy to transfer money.
App no longer works 1/5
App crashes every single time that I attempt to log in. Useless.
Can't login after "update" 1/5
Worthless if you can't access it.......please fix. They say the system is available again.......Not the problem. The updated app is the problem and it continues to return to the home screen after trying to login.
By notice the notifications
Notifications is a plus. It was brought to my attention through the notifications that my card denied a transaction. When I tried to view the notification I couldn't see it. Only when the phone is locked. Once you unlock your phone the notification is gone. When you try to view the notification through the app you cannot find/view notifications. It would be nice to be able to view notifications other than in the phones locked position.
For this I will give the app a 2 star until they fix this problem.
Depositing checks can be next to impossible 1/5
Using the apps camera to take a picture shows it meets all the requirements. You later get an e-mail stating the camera cut off part of the check. Customer service is polite but has severe competency issues due to "supervisors". Navy Federal does amazingly well in charging overdrafts due to their errors. Someday, they will recognize Chase as a legitimate bank and accept their checks accordingly.
Always down 2/5
It's truly a great app for a bank. That is, when you can use it. Half the time when I try to log on, there seems to be some kind of technical difficulties happening. Very frustrating.
Doesn't work anymore 1/5
I haven't been able to login for days.
When it actually works...it's a great app 3/5
By Awric Bawrin
I've never seen an app be under maintenance so frequently. Once a month is understandable, but it's almost once a week...sometimes more frequent than that.
pls fix 1/5
i need to check my account and i can't if keep saying it's down
Does not work 1/5
Just downloaded this app and it's NOT working. I just needed to simply upload a check image. How awful; I should have listened to previous reviewers!
Bill pay 2/5
By tranzhouz punk
Fix the Bill pay. It is frustrating trying to add a biller. I used same exact info on the website and it let me do so. Only thing is I tried adding biller like 7 times before going on the site. What's the purpose of app then!!!
Garbage App 1/5
Why is your app always down? Always updating? Always clueless when it comes to MY MONEY! Just STOP!
Login issues with app, not with website 1/5
I am able to use same password on website and login fine. When I use app it doesn't grant access due to an error code about not accepting special characters. I use the same password on the website with no problems. So considering I can't even gain access to my account with this app, I'd like to give it 0 stars. NFCU Bank is the best bank around. However, this app is non functional.
By Hero Editor
This app has come a long way and I love it. The day I ditch the computer to work off my phone and iPad is a good day. But...
Add fingerprint ID access... Pin code is still nice, but add this and you get five stars
Can't login after update 1/5
What's going on here guys? It has been like this for a few days. This is my primary means of banking, so it has been a little more than an inconvenience.
App is always going down 1/5
By ARC N-11
New updates have created issues.
App is randomly down ALL the time.
Can't access anything on the web either. Needs to be more stable before new releases.
Current version doesn't load 1/5
Upload doesn't load
Will not load freezes up 1/5
Again mobile app is down. At least this happens now twice a week now. Thinking about going to new branch. Will give it 0 stars if I could
Too often unavailable 2/5
When it's good it's great, but this app is handicapped by its developers that choose to perform maintenance at peak hours. My biggest complaint with this app.
Can't login after recent update. App just crashes.
Keeps getting better 5/5
By Some dude ya don't know
I've enjoyed this app from the day I switched from daily text alerts, and I even those were awesome. This app keeps add more and more features some of which I didn't even know I needed until I had them. The only thing I would change is quicker access to tip and bill splitter calculator.
Crashes Immediately when signing in 1/5
Frustrating new "update"
Where is this Fico score check ability in the app?
Awesome update! 5/5
I've been hoping for these features for a long time!
Love to see my credit score!
Please add VoiceOver support! 1/5
By Reece O'Bryan
Very sad to see even with the new updates that accessibility is not a concern. Millions of other voiceover users are unable to efficiently navigate your app. It is extremely easy and incredibly beneficial: please add support for voiceover! However, this is a wonderful bank.. :)
Awful crashes non stop 1/5
By Becky Tammy
This app USED to be the most revolutionary banking app well ahead of all other banks. Now, it won't allow you to sign in much of the time. When it does, it will crash.
Hate this app 1/5
Always locking up, always says my password is wrong.
Almost There 2/5
The app is difficult to use. It's difficult to go from page to page. There is no smooth transition from action to action. Needs to be redesigned.
Trash sometimes, its my iphone i just opened with my thumbprint and ima get axed to update and answer challenge questions. Ffs lemme check my account so i can see if i can ball out for the night instead i gotta get outta line and figure this out for 10 minutes. Rude
Been with NFCU since 1984, and have used the mobile app for many years. I do all my banking from the app, it's an awesome tool to keep life in check !!!