ios 11 dave clip doesn’t work 2/5
so on more than one occasion, since updating to ios 11, i cannot save a clip to my phone. the ring goes around like it’s compiling the clip, and it gets stuck and never gets to the screen to save the clip. FIX PLEASE!
Not as reliable as you think 2/5
The cameras are great, but the software is so-so. It’s hit or miss if the cameras turn off/on when I set the app to home or away.
Stopped working on the Apple TV 1/5
I had to enter my login three times on the Apple TV app and it still would not log in and just closes the app and asks you to log in again.
Worse with each update 1/5
This app used to be great but every update seems to make it worse. It keeps getting bigger using more memory on my phone, and has become very unreliable, only working about half the time when I try to adjust the temperature. Not cool. Literally.
Time my OWN notifications! 1/5
This needs to be addressed immediately. I should be able to turn notifications on, oh let’s say at 10:00pm, when the family goes to bed and stops going in and out the front door. Instead I either have to ; A)receive an email or notification EVERY SINGLE TIME my kids open the front door all day, or B)Not have ANY CAMERA RECORDING AT ALL. Unacceptable. Anyone in charge of this app PLEASE allow the user to set specific times to receive notifications. Our only option currently (September 23,2017) is receiving emails and notifications every single minute of the day (I got 54 emails yesterday). I want to record 24/7, this is what I PAY for...but I only want to receive emails and notifications when the house is locked up and in sleep mode (or ANY TIME I SEE FIT). Let the user adjust time zones. The user should not have to change the settings of EACH CAMERA before they go to sleep AND REMEMBER to turn them back off EVERY MORNING. You want people to pay $200.00 a year? FIX THIS. Ridiculous. I should not be getting a notification on my phone every 10 minutes that says ‘my children are on their swings in the back yard”. Help a father (and home owner)....let me record 24/7, but notify me when I want you to notify me. Thank you. I hope someone read this :( Stressed out in Seattle.
He says the app doing exactly what it means to do to integrate with the thermostat. I have found that the fact that HomeKit integration has still not been implemented. This is very annoying. My Lifx lights I've just been upgraded with the firmware to include HomeKit. Elgato has the room sensor that would work perfectly if the nest had HomeKit.
Schedule not sticking 1/5
I use iOS and Android. Schedule not sticking, causing real problems. When I open the app and schedule, sometimes it is a hybrid of old/new schedules I recently programmed. Please fix!
Doesn’t work often 2/5
This app constantly loads video images forever - the only way to get the video to load is by restarting the app. For paying a monthly subscription to get historical video footage it should work better.
By Juan lo
With every update the app FREEZES more and more you need to fix it it's becoming almost unusable!!!!!!!!!!! The outdoor camera is really awesome. The app was pretty good but still is missing some features. Also needs a way to pick what camera is the top one on the multi view. Also needs to let me save clips that I decide how long or short the clips is
Buggy with iOS 11 1/5
By Nate Newton
Since updating to iOS 11, my Nest doesn’t respond quickly to temperature changes I make in the app. Bigger annoyance is schedule changes don’t save, oddly getting rewritten with old settings. Copy/paste/clear day not working right for all days in schedule. I held out hope an update would fix, but 5.15.0 hasn’t done anything.
Terrible app. Great hardware 1/5
The app is decent. Need to add the ability to pause your nest camera feed instead of rewind or fast forward 15 seconds. Also, if you hit fast forward multiple times the app freezes and goes back to live. In addition, if you go from portrait to landscape the app freezes and then goes to live. This a problem on iOS and android. Surprise how much problems I have on both platforms. Invest in the app the hardware is good enough.
On the way down... down.... down 1/5
Ever since the buyout of drop cam I cannot express the sincere disappoint that I continue to experience with the nest app. Instead of improving the app, it continues to get worse and unusable. If you want to sell your service it’s best that you make it something that people want to use.
5 clicks to turn camera off! 1/5
This has been annoying me for years. You want to look at the cameras and can turn them on right from the home screen. Super easy. Now, if you want them to turn off again it takes you 5 clicks: full screen mode, setting, off switch, Xing out of the screen and then close back to the home screen. If you have to do this every time it gets old and frustrating. Please fix it!
iOS 11 issues 1/5
Since upgrading to iOS 11 the geofencing doesn’t work. Nest never realizes I’m back home until I open the Nest app. I have location set to always allow and background app refresh turned on for the Nest app. This work perfect in iOS 10. Please fix this!
Disconnects from camera five or six times daily. Troubleshooting is some horrible joke. It’s better than nothing, but there are other choices.
Good update 4/5
Latest update really enhanced speed d of opening app and selecting camera.... snappy.
Junk Cam by nest 1/5
Realize this company will always send out crap updates for you to think there making system better. It's all smoke and mirrors updates. Everyone has same issues there system is slow and it freezes. Save your money and buy something else. Junk Cam is like having a outdated VCR.. Still a piece of crap
Please add more parental controls 4/5
I wish that there was a feature that would send me a notification if the thermostat was set above or below a certain temperature. Or a feature that would limit the temperature range the thermostat could be set to. I don't want to completely lock my roommate/tenant out of the thermostat but I don't want them to be able to set the AC to below 70 when I'm not home.
Where’s Home Kit Support? 3/5
Pretty nice app, and thanks for making an Apple Watch app, but where’s the support for Home Kit? I want to be able to control my Nest with Siri—do you really expect me to manually interact with your app like an animal. It’s 2017—get on board!
Trash app. Run away from this company 1/5
By JennAir Oven User
This app is absolute garbage. The schedule function does not work. The copy paste week function doesn’t work.
No 2-4x speed replay 1/5
This app is functional and syncs well with the hardware.
However for my use case it is basically useless bc it lacks a fast replay speed, like 1.5-4x speed. If I could review 1 hour of video in 15 minutes it would be a win.
Newest Update Disappoints 3/5
I used to get a lot of notification alerts on my phone whenever any activity was triggered by my cam. Now I'm hardly getting any notifications and when they do pop up, the thumbnail image is a blank white banner that doesn't launch the video capture. Whatever was updated definitely affected the reliability of alerts pushed to my phone's app. Hoping for another update to recover the performance in the past.
Oh boy 1/5
By Organ master 92
Why don’t y’all just re do the frame work of the app to where it’s more reliable.
You broke it 1/5
Your f*cking appletv app broke. Unusable.
A bug farts and I get motion activity notifications. 1/5
I have the outdoor cam with a specific zone set up for notifications. I'm getting nonstop notifications for activity OUTSIDE the zone. I spend soooo much time every day checking my cam history to find nothing has happened inside my zone. Prepare to waste hours of your life trying to scroll through history to actually find the activity you are concerned about. When you do find it it's PAINFUL to scrub a few seconds before or after. I fear I'm going to miss legit activity because my camera "cries wolf" so much. Scrolling back constantly freezes or is incredibly slow to catch up. Not impressed.
Play music while viewing cameras. 5/5
Can we add this. Thanks.
Very slow 2/5
Every time I go live.. I get like a loading circle spinning in the middle of the screen. I can’t watch live unless I’m in the house. Smh.
Keeps freezing and loading 2/5
I bought the camera to keep an eye on my dog and every time I check on him after a minute it freezes and the loading sign comes up and most of the time it doesn't come back to live video and I have to restart the app.
New update broken 1/5
Today’s new update installs and then shows up as an update available again. Over and over.
Eh, seems to be getting worse! 1/5
It's a glitchy app that tends to freeze up way too much. Have lots of issues viewing video from nest, issues with zones not working right and motion events not working right. These are expensive cameras, wish the app worked better than it does.
Home/away notification settings are broken in this version 1/5
Developers, please fix this bug. I’m now getting notifications when I’m home after ios11 upgrade on 7+. I’ve tried reinstalling and resetting the privacy/location settings to always but doesn’t matter.
update is terrible 2/5
have been having issues since the last update. have a terrible time getting the app connected, but everything else works perfectly on my wifi. don't know what they changed, but it needs to be fixed!
App does not work 1/5
When I set the temperature to cold from heat on the app and close my app, I notice after an hour it's still not heated. When I open my app again, it's still set to cold. The same applies for when I turn it off but it just won't.
Also, so many connectivity issues.
Usually Good 2/5
I generally do not have any problems with this app, but the last time I tried to lower the temperature a couple of degrees it went haywire and tried to drop the temperature to the bottom of the scale before jumping to eco mode.
Needs Siri integration 2/5
I'll give a better rating when I can use HomeKit with my nest.
Good, but could be great with HomeKit. 2/5
Bring HomeKit compatibility. Also, the video has tremendous lag and I’m running on a 250MB+ network with no other issues anywhere else. All else is great.
Nest E 1/5
I love both of my nest thermostats. However this nest app is impossible to see if the nest E thermostat is on or off. A white color when off turns light blue when on is a HORRIBLE choice of colors. You can't differentiate between the two. When can't you use the older nest colors on the app?
Only good for viewing current temp 1/5
No settings or adjustments ever save when making changes using the app.
Great app! 5/5
Very easy to set up. The app has a great interface and functionality. Highly satisfied and would recommend
No historical data 1/5
By Crazy monkey 56
This smart thermostat is only for real time data. If your looking for historical data longer than 10 days, you will not get it here. WE NEED HISTORICAL DATA !
It works errh well it did 2/5
I use to app to adjust the temperature remotely. It does that reliably and well. I think the weekly schedule setup is a little clunky and DO wish I could just turn the fan on independently and KEEP it on. Why only 12 hours?
Since the August 2017 upgrade the stellar reliability has disappeared. Now not responsive to temp change.
App screen formatting issues, Nest protects suddenly having wifi issues with latest updates 1/5
Nest have reformatted their screen layout. On the iPad Pro the text is tiny even with plenty of room on the screen to work with. In landscape mode the name of my devices has been truncated to one character... why? The name "upstairs" is abbreviated to "u..." while there is almost a foot of unused screen space.
Unsure if this is related to app or firmware updates, but suddenly having Wi-Fi disconnect issues on all of my nest protects. Previously, they have worked for 2 years without issue. No changes have been made to my network and no Wi-Fi issues occurring with anything else in my home.
N O T loading video 1/5
It freezes and just shows a spinning blue circle....
The app is not loading video.
My internet is not slow at all.
Works fine, but no error notifications! 3/5
I only use the app for the thermostat (v3) and it does what it is supposed to. However, the app doesn't send notifications of system errors - like if your condenser overflow trips and the system shuts down. It will show you the error in the app, but you have to know to look for it. Otherwise you come home to a hot house and a potentially flooded room. Seems like a simple no-brainer. I get alerts about replacing the filter- why not when there's a system error? Those are FAR more important.
My real email 1/5
By Dante Danis
I am using my hotmail and it keep saying my account name should be a working email what the F***
Wow! The Software is Crap!!!!! 1/5
By Lowdown on the Download
The signing up process is an abysmal failure. If step 1 is this bad, I don't want any part of Nest. I'm returning this camera.
Needs work, lots of work 1/5
This app will not allow me to log in on my cell phone. I have to use a browser and enter Nest that way because the app fails every time. Odd thing is, the app works well on my iPad. The whole system freezes a lot too, like others have mentioned.
Blue circles over WiFi 1/5
By Ring User Seattle
Getting blue circles for cameras with latest version. Have to change to cellular to fix. Not a Wi-Fi issue, same problem different Wi-Fi networks. Please fix!!
Should add Touch ID support 3/5
Otherwise app is OK. It's not so intuitive to use though. Can be confusing where you are trying to click.
About worthless 1/5
Only good thing is the app opens every time. Nest server is one of the worst. 9 out of 10 times it will hang and not play or lock up. Always lags when it captures a event. On the positive side, watching video on the nest website works without issue.