Needs Help 1/5
No back button when deep in the app. App screen is to small for the iphone x screen, needs to be extended to fill the entire iphone x screen
Buggy login 3/5
Questionable FaceID support. This is the only app of worsens I have that face I’d breaks with. App tries to use it but never plus in saved credentials. Also they have yet to adjust for iPhone X screen size.
Completely broken on iPhone X. Unusable 1/5
If I could give it 0 stars I would.
The nav bar is missing so I navigate the app at all. Many pages load in a web view. Needs way more work.
Great app!! Not sure why some people are giving this app such low ratings 5/5
Does not render correctly on iPhone X 1/5
By Dax B
Fidelity is too slow at updating this app. Very disappointed that they don’t invest in it when competitors like Wealthfront, Schwab and Chase are making great apps.
Needs Some Major Fixing 1/5
By Zari Baez
I absolutely hate giving bad ratings. This app needs a serious update. Not optimized for the iPhone X and there seems to be no back button. I literally have to close out the app and restart it to go back to the homepage. Also, the Face ID doesn’t work. I still have to put my password in. The app worked great when I was on the iPhone 6 but not so great in the X.
iPhone X 1/5
Thanks for adding Face ID. Please fit the app to the iPhone X screen. Simple iOS app coding.
Quit requiring username and password every time you update the app. I have finger print recognition turned on for a reason.
Login won’t appear 1/5
By Mick Jaggernaut
Fail, when starting the app no login screen or anything appears. It just mentions Touch ID and sits at the main screen. No Touch ID prompt, no manual login field. Fix this stupidity immediately, i want to look at my money. Stupid fools.
Still doesn't support iPhone 8 plus and X resolution. 1/5
Looks like we are still stuck with iphone 5s days here
Not optimized for iPhone 6/6+ 1/5
It is absolutely absurd that this app now has iPhone X support and yet it still does not even support iPhone 6/6+ resolutions. I wish I could give his zero stars.
iPhone 6 5/5
By Speed kill
So far I haven’t experienced any issues with this app. It does what I want it to do. View balance, make changes to contributions, an option to take out a loan. If I need to do anything else I’ll just log into the “full site” using my desktop.
Fingerprint Login 3/5
Fingerprint login has not worked in iOS11. I was hoping this update would fix it. No joy.
Absolutely stinks! 1/5
By Quik Flix
Using it on my iPad the window isn’t even big enough to view a whole page without having to scroll around to see it. They obviously need to try this on there own personal equipment before they release a update. Being in the maintenance field, this is normal for engineering not to bother testing items before release. They need to get off their high pedestals and try these things out before we use them!
Outdated Junk!!!! 1/5
The most recent update kills the status bar - the signal, battery etc are all blocked!!!!
Over three years passed and the screen resolution is still not updated!!!
Apple please start blocking the apps and the developers who neglect to update their apps!!!
Extremely slow with improper resolution 1/5
Takes 30s to get loaded up. Screens sizes are way out of whack.
No loan balance info on dashboard. 1/5
By Mikey Williamson
I’m giving one star because it angers me to no end when something works and it’s changed to something that doesn’t. Please put the loan balance info back on the account page?
Net Investment 1/5
By Hinny 52
I cannot even open the app on my iPhone What is going on ? This is so frustrating to say the least !!!
Please update this app to the proper resolutions for the iPhone 8 and 8 plus. It looks terrible!
No clue what they are doing 1/5
This app continues to be an embarrassment. The devs should be ashamed of their incompetence. Whoever decided that hybrid was the best solution should be fired. You can’t build a quality hybrid app if your designers and developers have no idea what they are doing.
Terrible App 1/5
Every update you take ten steps back.
Only way to send documents is thru Fidelity’s app. Every time I take a photo I get they have encountered an error on their end. Either fix the app or have an option to upload documents on your website. Absolute waste.
You’re better off using the mobile site 2/5
This app is badly done. First off it’s not updated for any plus iPhones. Second it always kicks me out where I have to put my login credentials again. They really need to update this app ASAP. It’s been like this for forever now.
Upload Document Feature Doesn’t Work 1/5
My iOS is up to date, I used flash so documents are well-lit, my network connection was strong, the documents were within the camera parameters (all corners were green)... but the app repeatedly (10 times now) cannot submit my document photos. I have second-hand embarrassment for this Fidelity app developer.
Send documents option does not work! Nothing but error messages.
Then the other options to send docs is either snail mail or fax. Fax? Who uses fax? Move out of the 80’s! Why can I scan my docs and email through secure methods?
Absolutely awful! Zero stars. 1/5
To upload documents, you must snap photos with the app. You cannot upload PDFs. So instead of uploading one 14 page document, the app required me to snap 14 photos. The success rate of the app to snap a photo was abysmal. Every photo required multiple attempts. After 15 minutes all photos were snapped. When the upload option was selected, the app failed and shut down. Upon restarting, all photos are gone! It is apparent that complacency and/or incompetence reigns at Fidelity.
Ridiculously dated 1/5
It’s 2017, and the app is just blurrily scaled from the iPhone 5 version. It’s ugly, doesn’t integrate with Keychain (why.), and a pain to use.
Hate it! Cannot submit document. I will be uninstalling.
Document upload doesn’t work 2/5
By Honolulu Gemini
This is the main reason I downloaded the app to begin with.
Touch ID? 1/5
Where’s the Touch ID support? Having to enter in a complex password every time is ridiculous. I’m better off just using the Fidelity investments app.
BROKEN PLEASE FIX 1/5
Option to submit documents has not been working since 09/30/17. Please repair ASAP! Online app support was no help at all.
By Flux Resistor
Cant send a document and TouchID doesn’t work.
I use this app to submit docs. The camera isn’t working and won’t accept my document photos!! Useless!
Touch ID useless 1/5
Even with touch ID enabled it asks for fingerprint then prompts for password login. Why have touch ID if it's always going to require a password? Other apps with touch ID work without issue.
Touch ID stopped working after update!! 2/5
By Pizza guy212
Horrible ugly app 1/5
Totally worthless. How can a multi-billion dollar company put out such a app?
Terrible UI 2/5
Never seen a poor UI app from billions dollar financial company like this one!
What is this screen format???
I can't believe someone did it.
Fidelity, please let's add some professionalism on it.
Touch ID now works 4/5
By Koi fish man
I just installed this app and Touch ID works fine. The app works well for me. Navigation is easy and intuitive.
Optimize Screen Resolution 1/5
By Ashwin Perumal
Could you please update the app for iphone plus phones. The Resolution and Font size in iphone plus models is pathetic. Its like seeing my screen with a magnifying glass and doesn't give a good user experience
Has potential 1/5
By Zach Archer
Please Fidelity update this app. It has huge potential put some work into it.
Not awful, but Touch ID doesn't work 2/5
Seriously Fidelity, this is embarrassing. For a quick check of balances and such, the app is fine. It'd be nice if it did more and was a little more intuitive, but I can live with the functionality. However, there is no excuse for Touch ID to not work.
0 Stars 1/5
By Jay Williams
Horrible design, Touch ID login doesn't work, splash screen is a joke like a screenshot from a Nintendo, built-browser shows lack of commitment to development, I've never seen a design update of this app, I have never seen new features in this app, I could go on but I'm sure you get the point. I will be moving my investments.
Won't allow me to login. Says the system is temporarily down. I've deleted the app and tried to re-download and I continue to receive the same error. I have an iPhone 6
1. It's so obvious this isn't a native app, just a cheap hybrid framework. Until you spend the time and money, this app will stay terrible.
2. At LEAST have Touch ID work since it alerts me to use every time.
Fingerprint login stopped working
Please fix the scaling for plus sized phones 1/5
I literally won't use this app because it's not fixed for my 6s plus. It's a scaled up version of the app designed for small phones and looks terrible.
Open Web thru App? 1/5
Gents, What's the point to open your website thru the application rather than using normal browser?
Please run at least native app.
A suggestion.... 4/5
I think people are expecting too much from this app. I mostly use it to check my balances, and it's great for that. However, it would be really great if it showed the date under the balance- the balance never updates until the evening sometime and I can't tell if it's today's balance or still yesterday's
Not working 1/5
By Eco green
Please provide van update