Worst app ever! 1/5
Don't bother downloading it because it doesn't work.
Should be 0 stars. 1/5
I was excited to get this app and thought it would have many new features and improvements. I was wrong straight from the beginning. First it wouldn't let me sign in with my old account so then I made a new one. I then saw that the rewards had become less rewarding than in the old app. I feel like I've been cheated out of all of the things that brought me back to the app and to royal farms so often. I definitely will not be going back on this app and will not be playing a game a day that only gives me 5 points a day and would take me over a week to get a bottle of water. Bring back the old points system and the old app in general. Terrible terrible job! Baffles me to think that the designers of this would think people would like this new app...
Feel Cheated & Mislead .......App doesn't work???????? 1/5
Ever since I had to update to Royal Farms new app I have not been able to register my rewards card to pay, & I keep trying to transfer my rewards balance onto my reward card but I click onto it &closes the app completely, it's. Even doing this since I updated?????????? Why have a app if it doesn't even work?????????? Fix or I am deactivating account
All around just terrible 1/5
By Freying Pan
It has given me 0 of the 1750 or so points from the last app & the game is terrible along with the rest of the whole app
You messed up ROFO 1/5
I got this new app thinking it was going to be awesome just to find out that the game doesn't give points it always freezes and I never get my point then I try to use my point from the old app on the new one and you can't even get slushes anymore and that was my and a lot other people's favorite part. The old app was definitely better Royal Farms really need to make some major improvements to the new app and should open up functionality to the old app so you can actually win points and get go rewards from it, overall I am very disappointed.😪😪
This is the worst app ever 1/5
Why did they change to this app. The old app had a few bugs, but was WAYYYYYYY better compared to this app. This app is actually the worst. I think it says a lot when this app has majority (200+) one star reviews
Simply Disappointed! 1/5
Updated: 1/19/17 I reached out to both Royal Farms and the app developer with my disappointment in this updated app. I got a call from Royal Farms apologizing and an email from the developer who stated an update is in the works. Today I stopped for gas and there was no option on the pump to enter my phone number for my RF Rewards card!!
Like many others have previously stated this new and improved app is simply a disappointment. The app is very slow to responds, when it does it usually ends up crashing. The new game is ridiculous. Royal Farms needs to get a new app developer because whoever created this appears to be an amateur! I will stick with Sheetz and Rutter's Rewards until they can catch up with those competitors apps!
Spent all your money on Justin Tucker!!! 1/5
Should have save a buck or two for a quality app developer! At least two steps backward...
...headed back to Wawa
I had over 10k points saved up on the old app. Now it's all for nothing. Thanks.
ZERO STARS. You've succeeded in keeping me from going to RF 1/5
Bring back the match game. You obviously have no idea what you're doing. The match game and points system had me playing every few days and leading me back to royal farms for a free coffee with points accumulated and a purchased snack. Maybe some gas too. Not any longer.
Crashes. Horrible Design. Back to WaWa I go
Bad game and bad prizes! 1/5
By I will defeat you
This app is so much worse than the old one. In the previous app you could play a game that was actually fun (matching) and not glitchy like the chicken in the mouth one to earn points. Also the new prizes (chocolate, yogurt and water) are inferior to the slurpees, coffee, soda and chicken offered before. Royal farms should go back to the old app and system!
By Old App Had me Going to RoFo
I sought out RoFo when the old app was in play. I'd go out of my way. I'd fill up coming and going to drop my daughter off at college. We'd plan our RoFo stop. I LOVED THAT MEMORY GAME. Every time I play that insulting chicken game, the guy makes a mad face at me because I never get all the chicken. Way to make me sad.
Me as an app 1/5
Don't even act 1/5
Rofo, don't even act like you tried to make another app. No way someone built this platform for actual use. They definitely whipped this up right quick to replace the old one to save money they were losing. I get it they had wanted something to replace cause they were losing money but don't purposely deceive and put this app out as an alternative. I would rather not have an app in general and get my hopes up then be met with this pile of garbage. None of my points transferred, the app crashes every single time I open it. Very disappointed in rofo. If they continue this nonsense they gonna have to run these hands.
I can't even sign in!!! Keeps saying login failed. Plus I have over 700 points, i can't even use them on the old app
I feel sorry for whoever created this GARBAGE 1/5
By Rofo nomo
Another dud. Won't allow sign on, won't allow password reset, and kicks you completely out of the app. How about making it work the first time before releasing it? And ANYONE that rates this app above 1 star obviously works for ROFO. I know things like this take time to transition, but that should all be worked out before you release it and LOSE thousands of customers. Oh, and the game works but doesn't give you the points when you win!
This app isn't worth a star much less your time. I lost 2000 points and can't seem to get them back. Besides the fact it keeps crashing!! Thank goodness for WaWa.
Worst Upgrade Ever 1/5
I don't know how this was an improvement over the old app. At least the old one functioned correctly and allowed you to play the game. I have not been to a store since the update and probably won't be back anytime soon. I hope they either fix it or revert back to the old app. Also the rewards were a ton better and now are just a bunch of random items.
Completely Terrible 1/5
I had a lot of points on old app, which didn't transfer over. Also the game is buggy, I can't click continue after playing the game so I have 0 points. Terrible app.
By 🖕🏾 8 ball pool
Need some work done to app
Feel very mislead and disappointed. 1/5
By just a lil punk
I played the old app everyday. I looked forward to it and the free coffee/ chicken I would get every other week or so. The developers said that our points were safe but we should have known better. We should have spent out all of our points before this transition. I can't even log into this app as it "fails" every time. I am severely disappointed in royal farms and honestly may boycott going until this issue is resolved. They are going to lose a lot of business.
Crappy App 1/5
It's not letting me login to the new app & not letting me access the old one to get to the points on my game. This is supposed to be better not worse right? UPSET
Worse app ever-ZERO STARS 1/5
By Kelsey mills
This app is ridiculous. I get royal farms wanted to cut back on rewards from the last app but come on. Game is not a fair representation for everyone. Does not work and is beyond confusing. So many glitches. Needs to be changed without a doubt or I will not be a customer. The last app was amazing with great rewards and items to redeem points for. Being back the old app and just lessen the points you can earn. Whoever designed this one needs some serious education on what consumers value in an app.
I want the old app back 1/5
This alleged "new and improved" app is right up there with Coke Classic. The app is slow to load and respond, the rewards (if you call them that) are lame and the game does not play as indicated, nor is it winnable.
Like health insurance, Royal Farms should have just fixed what was broke and left everything else alone. I used to tell everyone to get their app. No more. Done.
New app is horrible. Game doesn't load and you can't get points. Redemption options are lacking. All the great features of previous app were destroyed.
If it ain't broke don't fix it 1/5
The old app was perfectly fine! I don't think anyone was upset with it at all. This app however is absolutely horrible. Glitchy, cheap, and downright stupid when it comes to the chicken drop game. You can't earn as many points, the rewards are no good, and half the time it just flat out doesn't work. If the old app was a 7/10 this one is a 1. It's truly terrible. I wish I could give it 0 stars.
It's okay 3/5
The new game with the chicken in a guy's mouth is stupid and annoying. But for those saying the points don't transfer, they do. Although not immediately. I made a new account but with the same info as the old RoFo acc and logged in. The points weren't there, but after I got out the app and back again, they were there. As for the game, maybe I'm doing it wrong, but even after I get all the chicken into the guy's mouth, I don't receive points. The rewards changed. There's no more chicken meals or coffee, etc. But If you want, spend your transferred points on what they do have now. Like chocolate or parfait, etc.
Points don't transfer from old app and new registration is required (even if you're already registered under the previous version). New app constantly crashes and runs extremely slowly. The new game to win points is disgraceful. If you are a winner, points aren't actually earned/applied to your points balance. Tossing fried chicken into the mouth of a Willie Garson look-alike? No thank you, bring back the memory matching game.
RF blew it!! 1/5
By Back to Wawa
The whole reason I started going to RF regularly was due to the old app. This new one is horrible!! They will lose lots of good customers.
Straight trash 1/5
By Asthma Boy3
This app flopped harder than Robben vs Mexico.
Another lost customer 1/5
I miss the old royal farms before corporate overtook and destroyed it. I used to have a personal relationship with the workers in my local store, now it's full of degenerates who cus and don't care. The old app was the only thing that kept me coming back. After this new app came out, lost my points,
Lost free coffee. I'm done with royal farms. I'm now on the wawa band wagon.
Very disappointed 1/5
Really enjoyed the old app, it was simple and fun. Actually gave me reasons to visit RoFo Stores. After downloading and spending a few minutes with the new app, I won't be moving forward. Deleting both apps now. Who knows how frequently I'll get to a RoFo store now. There are lots of WaWa stores in the way.
Worst app 1/5
This is the worst app I ever put on my phone. I started going to Royal Farms because of the points on the old app. Now I haven't gone at all since the change. The points eventually transferred but now there's nothing worth using them for. And you can't earn any more with that terrible "game."
Wish I could give this app 0 stars. The old app was a million times better. This new app either doesn't load for me or tells me that I need to log in/ sign up in order to do anything even though I am signed in...
The new RoFo app and point system is disappointing, confusing and flawed. When you play the chicken game, the button to "continue" doesn't work. Also, my points have not been transferred from the old app. I used to stop by RoFo every couple of days for a snack or coffee, regardless of if I needed gas or not. Since the new app, I haven't been in weeks. Bring back the old app!
What a total disappointment 1/5
My wife and I were coming up with excuses to go to Royal Farms. I was topping off our vehicles every other day. We both loved the occasional free coffee and a treat to go. It became our favorite place to buy gas. The game that actually forced you to think a little was a nice diversion in our days. We will still occasionally buy our gas there but we both have already deleted the new app. Neither of us is interested in another card linked to our financial institution. I would rather pay full price for gas and get the precious app back.
Don't waste your time downloading! 1/5
Horrible app! It will not let me login, and instantly crashes every single time & says I need full wifi connection..of which my entire wifi bars are full. The old app was way better, & I had a lot of points saved up (about 2000) to use for snacks & things to take on our fishing trips this Spring & Summer. Highly disappointed in this crap! Worst app I have ever downloaded.
Won't let me log in to the new app 1/5
I'm highly disappointed with this new app. I tried playing the memory match game on my phone the other day and it told me to download the new app. I tried logging in and it doesn't even recognize my old account. I don't even know if I can use the old app anymore. My account add 1800+ points from the memory game. I've tried getting a new password, still after multiple attempts no emails can be found with a link to change my password. I am positive it was the current email because the old app showed I was signed in under my original account. They should have just left the app alone it was fine as it was. And I'll probably loose all my points too. By the looks of it, I think my account could have been deleted in the transition :(
Apps should get better not worse! The game is horrible! The points aren't correct. I'm really not happy with this app. They took something great and turned it into trash! Very sad!
Game is stupid! Matching game at least used memory skills! Signed up for a card on app and it won't scan in the store so the drink I bought counted for nothing except I was thirsty!
Bad and disappointing 1/5
Couldn't get points to transfer. App crashes when trying to get to offers. Odd chicken eating game that doesn't let you claim points. Just bring back the old app.
Awful app, the older one was better.
By Me. Me. Meee
Pretty crappy and would give 0 stars if I could. The app won't let you keep the points you win after the game. They should go back to the old app or fix the new one before I delete it for good
Bring back the old app! 1/5
This app is horrible! It crashes every time you open it, the game is stupid, and the points we had are gone. I used to enjoy playing the game and would actually stop at Royal Farms over other stores just to use the app and points. Now there's no reason to. If I could give this less than one star I would.
This new app won't let me log in 1/5
I got the new app and I forgot my password. So I got emailed a new password to use but is does not work. I have tried it multiple times. Sometimes when I do try it glitches a lot. The new app is not good and needs to be fixed. My old data needs to be able to sink into the new app. The old app was fine and so much better.
Hate the game! 2/5
Some interesting things with the new app, but the game is horrible! Bring back the card matching game. I looked forward to playing that every couple days.
Shame on you ROFO and ToGoTechnologies 1/5
I understand the need to implement some new features like the credit card thing but you should have spent more time in the testing phase. The best exterminator in the world couldn't kill all the bugs in this app. The damage done to both of your reputations is greater then you'll ever know. What a disaster!!!!!
WORST FOOD APP EVER!!! 1/5
By Sabrina the ginous
I can't believe what was such a GOOD app went down the drain! Seriously why did they have to replace the old with the new? I seriously miss the game. I've also seen so many negative reviews and let me tell you something I agree with all of them. And you need a STUPID card to get all these points. I am not shopping at royal farms or getting gas from there until they give us our app back that we had before and switching this stupid points thing. Oh and not giving out and more of these rewards cards. I loved this food and I still do but...I can shop elsewhere or make my own breakfast,lunch, and dinner.
This app is absolutely horrible! It is a nightmare! The old app was so much better, better game as well the new one is pointless and glitchy