Convenient to use 5/5
I downloaded this for an elderly person who needs to go around the city via bus. He liked it so much! I had a different app for muni but the developers didn’t update it especially after iPhone’s iOS 11 update couldn’t pair with it. I downloaded this app as well and I like it so much!
Needs improvement 3/5
By my Mustang
It’s ok when you are near a operating form of transit. If not it just crashes and exits me out. I understand if a bus or rail isn’t running at particular time that I live nearby but to completely exit me out b/c of no nearby transit is not right.
What’s needed is to view the stops in a particular direction. So if I’m taking a bus southbound I have an option to see that buses stops only for southbound. Example some buses go in a square direction at the beginning of the south direction and follows same almost the same square for the north bus and shows the same exact stops for each route during that square. So it would be nice to update those stops in that area so it won’t be confusing and do less walking.
And improve the bus/rail blimp and times to every 2-4 seconds. That way people won’t miss their bus or train.
Doesn't even work 40% of the time 1/5
By Nnamdina The Based
Pretty trash app, doesn't work, crashes at least 3 days out of the week. Only keep it because of the few times it may or may not work. Crashing has been an ongoing problem but still isn't fixed. Cool you made the app prettier now make the app work. 😊
Anyone writing 5 star reviews guaranteed are the people who made the app trying to not make their work look so sh****.
New version worse than the prior 1/5
New version would not load any of my bus route. My friend who did not update has all his bus time still working. So annoying!!! I have delete and download this version more than 10 times and each time it still does not work. Grr. I wish I never updated!
Not working 1/5
I just downloaded and it doesn’t even load without crashing.
Dope transit app 5/5
This app is dope. When the Muni isn’t running because of weekend track maintenance this app reflects. All the other just default to the weekend schedule. I️ trust this app.
Inaccurate arrival times and missing trains 1/5
In San Francisco, the app is highly inaccurate. Trains that aren't on the map or schedule arrive and often times the app loses a train (the mystery train). Recently it showed no trains so I behan my walk home when out of the blue two trains passed by me. This can add to my commute time and fruatration. Very annoying.
The redesign of the app is clunky. Maneuvering to check fave lines is confusing.
Never right 1/5
This is literally never right. Not even close. I would be fine with one to five minutes off. But a bus showing up 10 minutes earlier than the app that is supposed to be our saving grace says it will? No. Fix it please.
Really Stupid Problem! 1/5
It’s OK for some things, but for the Mission Bay shuttle it keeps giving me info for Boston!!! I’m in San Francisco!!! How the Hell do I correct this???!!!
The app crashes and closes out of itself every time I try to open it. I have tried deleting the app and redownloading it, some thing still happens. I have restarted my phone and that didn’t fix it so I would say something is wrong with the app itself which is really annoying
New version continues to crash on iOS 11.1 1/5
I need this app to find the busses on campus so please fix this! Loved this app before this happened.
It’s okay 3/5
Pretty okay app but it always crashes on me when I open the app. Tried reinstalling it and it keeps doing the same thing.
Poor app 1/5
Cwru campus cant see any buses nearby.
It used to (somewhat) work... 1/5
It worked for approximately 3 days even though sometimes it didn’t update the ETA so I had to watch the bus on the map. Now it won’t even open and I reinstalled it twice.
Will not open with latest iOS 1/5
This app just crashes when it is opened. Removed it and reinstalled, issue persists.
Uninstalled - restarted iPhone - reinstalled- still crashes...
app developer needs to fix!!
3.0 update makes it unusable 1/5
Since the 3 update the UI is obviously “better” but the actual calls to retrieve data just do not work and I cannot see any bus times most ones when I go to use the app, so I’m forced to just guess. Please fix this ASAP
App continuously force closes 1/5
Since the update it won’t allow me to open the app without it automatically force closing
Crashes on launch 1/5
Crashes on launch
Pretty good 5/5
The new version never has predictions for my favorites! BOOOOOO I can find them on the “nearby” tab but if I am not near the stop I have to enter the specific bus line and stop in order to find out when the far away bus will arrive. PLEASE FIX THIS IT IS SOOOO ANNOYING AND TIME CONSUMING!
UPDATE: Never mind just delete the favorites and re add them! Thanks random dude from LA who had this info in his review!
My bus stop says it’s closed but it isn’t. Went to send feedback and feedback is broken.
Poor Upgrade 1/5
The new update does not work. It used to provide valuable location information on the next bus to our stop. Now it won’t even stay open.
Re-add your favorites & you’re good 5/5
New update made it so all my favorited stops couldn’t provide real time predictions. I emailed customer service & they responded explaining to remove & add them back & that totally did the trick. App looks great too. Far superior to LA Metro’s ridiculous failure of an attempt to re-create.
Functional but... 2/5
Revamped UI at the cost of some functionality.
I had to delete and re-enter multiple saved favorites as they longer provided prediction timers. On a related note, I can no longer re-arrange favorites in the order I desire.
Also, as other reviewers have stated, the UI displays only one arrival time per line.
Bus is missing 1/5
I can longer find my bus because of the new update. Please resolve this issue asap
The latest update broke my phone.
App crashes every time you select a bus, or use the nearby button.
The new update took away all the bus routes
Keeps crashing, info won’t load 1/5
Worked great before the update.
New update difficult 2/5
The newest update is much harder to read and understand how far away the bus is. One thing I loved about the old version was it specifically told me what routes were near me and approximately how many minutes away it was from the closest stop. Now it doesn’t do that and it is much harder to understand.
Can not open on the 3.0version. 1/5
After updated to 3.0 version, the app cannot open anymore.
Crashes on use 1/5
By UI God(dess)
Opens fine, crashes when I click the nearby tab or any other interaction in-app
Once I got the new update, it was fine, but now all it does is crash. It’s a nice new UI, only if it worked.
Bad Update so far 1/5
Since the update the app just crashes as soon as I open it.
Doesn’t work with new update 1/5
Please revert back to old version or update again, app will not open at all now and I used it almost every day beforehand.
By Silly Lost Cat
The app crashes every time I open the “nearby” tab. Please fix this soon!! It’s barely usable!
Better UI needs work on the backend 3/5
UI is redesigned
But the time and map still need to be improved
Won't stop crashing 1/5
Can't track busses. App crashes every time I open it
Huge lifesaver 5/5
Saves my life hugely
Bus times don’t show up anymore!!!! 1/5
The new UI is horrible. For the times that do show up under your favorites, you can only view one time, not all the times coming up for a route. Please revert to the old version.
New upd crashes won’t open 1/5
Doesn’t open now, crashes big time for me
Newest update nice 5/5
The newest update is fast and pretty. They brought back the little green arrows, which I really appreciate. A+
By Shelby hearn
App won’t even open with new update!
New update is lipstick on a pig 1/5
The new update is just lipstick on a pig of an app.
Information is inconsistent and drops all the time.
App will say 6m, then nothing, then the bus arrives 8m later.
The time is not accurate at all
New Version Constantly Crashes (3.0) 1/5
New version constantly crashes whenever it tries to refresh. As others have said, really miss the days of the once-revolutionary nextbus.com... :(
Crashes whenever I pull up the "nearby" section making this app essentially useless
It became a worthless app 1/5
Beginning from 2 weeks ago app stopped showing Dumbarton Express DB1 real departure for buses going to Union City from Research park on stops near El Camino and Page Mill.
Terrible, outdated, glitchy app 1/5
I can’t believe this app still hasn’t been updated. It’s so glitchy and always crashes on my iOS 11 phone. It’s sad that transit agencies actually pay for this inaccurate software. Transit agencies need to switch to the free, accurate OneBusAway software
I hate nextbus 1/5
I've used this app begrudgingly for a year and a half and it's been infuriating every day. The timing is routinely off by double, there's no route options, the app is basically useless. Rider is literally so much better. I hate you nextbus for wasting cumulative hours or my life and making me want to drop out of college
Works Awesome in SF 5/5
I originally was hesitant in using the app since it had low ratings. However, a friend highly recommended me to use it, and I am glad I listened. I ride the Muni in San Francisco daily, and the app allows me to personalize my frequently used stops. It gives the next bus arrival time, in addition to the next. So far it has been highly accurate in terms of bus times.