Pretty good 5/5
The new version never has predictions for my favorites! BOOOOOO I can find them on the “nearby” tab but if I am not near the stop I have to enter the specific bus line and stop in order to find out when the far away bus will arrive. PLEASE FIX THIS IT IS SOOOO ANNOYING AND TIME CONSUMING!
UPDATE: Never mind just delete the favorites and re add them! Thanks random dude from LA who had this info in his review!
My bus stop says it’s closed but it isn’t. Went to send feedback and feedback is broken.
Poor Upgrade 1/5
The new update does not work. It used to provide valuable location information on the next bus to our stop. Now it won’t even stay open.
Re-add your favorites & you’re good 5/5
New update made it so all my favorited stops couldn’t provide real time predictions. I emailed customer service & they responded explaining to remove & add them back & that totally did the trick. App looks great too. Far superior to LA Metro’s ridiculous failure of an attempt to re-create.
Functional but... 2/5
Revamped UI at the cost of some functionality.
I had to delete and re-enter multiple saved favorites as they longer provided prediction timers. On a related note, I can no longer re-arrange favorites in the order I desire.
Also, as other reviewers have stated, the UI displays only one arrival time per line.
Bus is missing 1/5
I can longer find my bus because of the new update. Please resolve this issue asap
The latest update broke my phone.
App crashes every time you select a bus, or use the nearby button.
Inaccurate arrival times 2/5
In San Francisco, the app is highly inaccurate. Trains that aren't on the map or schedule arrive and sometimes the app loses a train (the mystery train). This can add to my commute time and fruatration. Very annoying.
The redesign of the app is clunky. Maneuvering to check fave lines is confusing.
The new update took away all the bus routes
Keeps crashing, info won’t load 1/5
Worked great before the update.
New update difficult 2/5
The newest update is much harder to read and understand how far away the bus is. One thing I loved about the old version was it specifically told me what routes were near me and approximately how many minutes away it was from the closest stop. Now it doesn’t do that and it is much harder to understand.
Can not open on the 3.0version. 1/5
After updated to 3.0 version, the app cannot open anymore.
Crashes on use 1/5
By UI God(dess)
Opens fine, crashes when I click the nearby tab or any other interaction in-app
Once I got the new update, it was fine, but now all it does is crash. It’s a nice new UI, only if it worked.
Bad Update so far 1/5
Since the update the app just crashes as soon as I open it.
Doesn’t work with new update 1/5
Please revert back to old version or update again, app will not open at all now and I used it almost every day beforehand.
By Silly Lost Cat
The app crashes every time I open the “nearby” tab. Please fix this soon!! It’s barely usable!
Better UI needs work on the backend 3/5
UI is redesigned
But the time and map still need to be improved
Won't stop crashing 1/5
Can't track busses. App crashes every time I open it
Huge lifesaver 5/5
Saves my life hugely
Bus times don’t show up anymore!!!! 1/5
The new UI is horrible. For the times that do show up under your favorites, you can only view one time, not all the times coming up for a route. Please revert to the old version.
New upd crashes won’t open 1/5
Doesn’t open now, crashes big time for me
Newest update nice 5/5
The newest update is fast and pretty. They brought back the little green arrows, which I really appreciate. A+
By Shelby hearn
App won’t even open with new update!
New update is lipstick on a pig 1/5
The new update is just lipstick on a pig of an app.
Information is inconsistent and drops all the time.
App will say 6m, then nothing, then the bus arrives 8m later.
The time is not accurate at all
New Version Constantly Crashes (3.0) 1/5
New version constantly crashes whenever it tries to refresh. As others have said, really miss the days of the once-revolutionary nextbus.com... :(
Crashes whenever I pull up the "nearby" section making this app essentially useless
It became a worthless app 1/5
Beginning from 2 weeks ago app stopped showing Dumbarton Express DB1 real departure for buses going to Union City from Research park on stops near El Camino and Page Mill.
Terrible, outdated, glitchy app 1/5
I can’t believe this app still hasn’t been updated. It’s so glitchy and always crashes on my iOS 11 phone. It’s sad that transit agencies actually pay for this inaccurate software. Transit agencies need to switch to the free, accurate OneBusAway software
I hate nextbus 1/5
I've used this app begrudgingly for a year and a half and it's been infuriating every day. The timing is routinely off by double, there's no route options, the app is basically useless. Rider is literally so much better. I hate you nextbus for wasting cumulative hours or my life and making me want to drop out of college
Works Awesome in SF 5/5
I originally was hesitant in using the app since it had low ratings. However, a friend highly recommended me to use it, and I am glad I listened. I ride the Muni in San Francisco daily, and the app allows me to personalize my frequently used stops. It gives the next bus arrival time, in addition to the next. So far it has been highly accurate in terms of bus times.
"No data" status 1/5
Both of my campus buses say "no data," so they seem to be untraceable despite showing up in the drop down. Fix it.
Missing schedules 1/5
Some stops and schedules are unavailable. Please fix!
It works very accurately for me, even the arrival times and everything. It's only off by like one minute sometimes compared to the website (NextBus.com) for the town that I live in, so yeah, I really think it just depends on your transit service. I would recommend trying it and comparing it to the website/your area's transit website, then seeing how good it is. Also, the interface is very nice -- simple, easy to figure out, not a lot of clicking needed/ads. It's great because you can mark certain routes as favorites, whereas for the site, you have to click through everything if it can't figure out your location. I just have a question: how does the real time route thingy work (the map that pops up when you click on the route)? Does it show you where the bus is, or where you are, etc.?
Most useless app 2017 1/5
The creator of next bus just needs to commit seppuku
App never find anything. 1/5
Never ever accurate 1/5
Not even close. What's the point?
Fantastic for LA 5/5
I never heard of the app before until this homeless guy in LA told me to get it. Even homeless people in California are tech savvy. Wew.
In all seriousness, I think the performance of this app depends on which city you are in. I've only tried the app in LA and it has been awesome. Helps me plan my day a lot faster and easier.
WHAT ARE THESE PEOPLE SAYING...THIS IS THE BEST 5/5
By WHOS yo pappa
WHAT It's fast easy and very reliable. NEXTBUS has never disappointed
Nextbus is raping the transit agencies! 1/5
Transit agencies pay a ton of money to Nextbus for their realtime app service. In return Nextbus is providing a piece of crap. Doesn't work well when users increase their phone's font size. The UX looks like it was done by someone completely unqualified to create UX. And the setting to show Bus stops/lines within a certain distance doesn't work at all. I see bus lines that are miles away from my location. I hope the transit agencies force Nextbus to release their real time data free to the public via API so someone else can create a better app.
Tells u a bus is 20 mins away, than 2 minutes later tells u one is actually 30 seconds away. It's easier to just wait at the stop than rely on this
By Malik's Uncle
Often times it says a bus will take a longer time than expected and then a bus will arrive much sooner. What's annoying about this is many people will contact a ride share under the impression there will be a longer wait time for the bus.
Nice interface. 3/5
By Jonathan Oz
The interface is nice. Often have difficulty connecting even when I appear to have a solid WiFi connection or full bars. Also, I cannot seem to get the application to update location without exiting and relaunching
Works like a charm 5/5
I've relied on NextBus to get around LA for more than a year. It's been accurate to within a minute just about always.
Horribly Inaccurate 1/5
By Captain Americasanueva
This app said my bus would arrive in 40 minutes. So, I decided to wait in the Subway across the street. It hasn't been 40 minutes and I just missed 2 buses. This app is a dis-service.
It's 50 degrees and there have been 2 phantom buses 1/5
Using this app won't get you to work on time, especially during the morning commute. They need to figure out how to track ALL buses accurately, especially before 7am
Busy student 5/5
Easy to use. Quick & painless to download. I don't understand the low ratings.
Good experience. Only app that support university bus. But it will be great if I can see the routing map when "no data" since I always make plan at night and so annoyed cannot look at stop location and route.