Fantastic Application 5/5
It has truly been a fantastic experience using this app this year. Words cannot express how many joys this app has brought during the NFL regular season.
The features are really amazing right from how easy it’s to change games to keeping track of scores. The landscape view is phenomenal and the ability to stream more than one game is epic! DirecTV has done a exceptional job all round.
Keeping track of my favorite team was nice but Fantasy layout can be improved. The most annoying part are local blackouts and country restrictions. Otherwise this app is clearly a winner in all respects. I highly recommend this app and is worth the subscription fees any day.
App doesn’t launch- use laptop and delete app 1/5
Sometimes the app just doesn’t ever load and get to a login screen. If you log into their website on a laptop you can view games- which is what direct tv customer service will suggest. Unfortunately it means there is no point to this app. Just use your laptop and go to their website.
Worst app ever 1/5
Terrible never works right and Sunday ticket is worthless! Most games are blacked out anyways! Worst $100 I have ever spent.
They could care less about their customers 1/5
Several weeks of the season I could not watch my team because it said I was signed in on my phone. I wasn’t. Customer service reads from a script. Their script might as well say “hang up, we don’t care now that we have your money.” — that’s if you can find a phone number to call. What other choice do we have if we want to watch our out of market teams? None.
Worst App 1/5
Paid over $160 for NFL Sunday ticket and cannot sign in to the app. Can’t believe how crappy Directv technology and service is. Call in for help and all you get is very nice people who have not been trained to address any problem that doesn’t involve restarting your system or app. Total waste of money.
Unable to watch games on the app when your out of town it keeps asking you to connect to your wifi being that the games are local so what if I'm not near a tv...pretty much over this
Poor updates 2/5
Each update is little to no effect on performance this latest one has taken away screen rotation from portrait to landscape .... sad... I guess they feel customers don’t want that ability .... this will be my last time over paying for what I can now get free via the web
Useless app 1/5
100mbps internet and still couldn’t stream without gaps.
Has worked for 2 months 1/5
By josh smart
“Sorry about the interruption. We’re addressing the problem ASAP.” This is the error message I get every time I’ve tried to log in on anything other than a PS4 since October. It’s a joke. And they won’t refund my money.
Won’t log in 1/5
I have had the Sunday nfl ticket for 12 years. Once the app was introduced it was so much fun because when we had things to do on Sunday’s I could still watch the games no issues! This year every Sunday it says I am logged into the app on another device! I am the only one in my family that has the app! I am the only one that knows the password! It is only used on my phone! How can I be logged in when I am only logged in on device ever!!
No full screen 1/5
By Hollywood Scribe
These idiots lost full screen playback on their last release
Does Not Work Properly 1/5
Consistently get an Invalid Domain Name error after trying to sign in. This app has not worked since ATT bought Direct TV. Really too bad because it was a great app...I downloaded the updated version hoping the bugs were fixed, disappointing to say the least because it is still not working👎🏻👎🏻👎🏻.
The overall NFL Sunday Ticket is poor. While the football is great, the delivery of the product is inconsistent and unreliable. The only certainty is that the app won’t work just as an important play is about to happen. The app doesn’t retain log in information nor does it sync properly with AirPlay or Apple TV. Calling customer service is useless and frustrating. As it’s the only game in town, we have to suffer along, but really NFL Sunday Ticket you could do so much better.
No access 1/5
I have been trying to log into the app for a month now. It just tells me there is an issue and it is being worked on ASAP. A month doesn’t seem asap... please fix.
Big Plays 4/5
This review is more for the PS4 app, but these big play highlights need to be optional. I can’t tell you how many times I have been watching and a big play highlight comes up regarding a play ahead of what I’m seeing. Other than that, the apps work great. Simple way to turn them off would make it much better.
Error Domain....blah blah blah 1/5
Worthless app, will never buy nfl Sunday ticket ever again
Worked fine for a while but then I switched phones and now the app won’t login on the new phone and keeps saying “Sorry about the interruption. We’re addressing the problem ASAP”. Been like that for weeks and customer service is incompetent.
See many people with the same problem constantly tells me I’m signed in on multiple devices. Call for support and people have no idea what I’m talking about just keep asking me for my direct tv account number.
Never Works Well 1/5
By Seattle Separation
Very frustrating app. Never streams well into my iPhone 7 and usually gives me error message.
User UNFRIENDLY! 1/5
The App offers the option of a recording a game but ONLY ONC THE GAME HAS STARTED! IF I’M ROUND TO START THE RECORDING THEN, THEN IM AROUND TO WATCH THE GAME LIVE! Why can’t the recording option be pre-set???
It’s easier to steal it 1/5
It’s crazy I pay for all the games but only get 20percent off them we travel a lot so u don’t get Monday Sunday Thursday night local nothing and ever Sunday I end up looking for a stream to watch on some bootleg web site. if u can get dazn it works perfect or nfl game pass if ur over seas.
A/V sync issues with Chromecast 3/5
Anyone else having major A/V sync issues when casting? When I cast a game, it's initially nicely in sync; however, as time goes on the, audio and video get progressively more out of sync.
So glitchy 1/5
I love being able to watch all the games on Sunday, but both the app and the mobile platform are far too glitchy for it to be worth it. There are problems with the software every single Sunday. I will not be purchasing this again.
Worst App Ever 1/5
This app says that I’m streaming on another device every single week. It never works until the afternoon games, so i only get ONE extra game per week. Directv will perpetually tell you that there is nothing they can do to sign out this mythical person. Worst service ever.
horrible app 1/5
By Kelly Burnley
unable to stream video. error 3100. no one can tell me how to fix this. waste of time and money.
Doesn’t fill the screen of the iPhone X 1/5
Needs to be full screen on the new iPhone X would be great! Please fix this the app is showing as if it is on an iPhone 6 To 6s Plus or earlier iPhones
The app itself work perfect; never had a problem with it; however, why kay adams....UGH!!! I’d rather watch ESPN.......
Unless the conditions are perfect don't plan on watching the game. If it's on any other networks in your area, you can't watch, if they black it out due to unfilled stadium, you can't watch, if you have iffy Internet, or randomly they just shut down. Like opening kickoff opening day... Way to be a horrible product for a TON of money. Don't forget the app is free but the direct tv login isn't and the 2 year contract is how they get you.
.... I wrote this a long time ago, and I am updating it now. Nothing has changed. Still everything above is true. I always hope for more and feel disappointed. Can you watch football... yes. It’s just poorly done for the money it cost. For 1 the DirecTV scores never go away and they block your game. Seriously, you can’t make the scores hide so I can see my actual game score. 1 login means my wife and I can’t watch different games. (Yeah believe it or not more than 1 person in the family likes football, and not the same teams) it’s just a poor app.
iPhone X 2/5
Can you please fix the screen size for the iPhone X? It’s smaller then the 8 plus in landscape mode.
Terrible consistency on Apple TV 1/5
The design of the app is great, but it fails to consistently stream video which is the entire point of the App and service. This started Week 1 and you'd think a company as big as AT&T could fix it before the season ends, but no still having issues at the end of the season. Error states "sorry, this is taking longer than usual" as you and your friends wait for the game to start again. What's worse than the App is their customer service to try to solve or even discuss the issue...terrible, save your money.
Too many restrictions on viewing a game 2/5
Too close to a stadium, let’s block our most avid fans! What a concept.
Way too buggy 2/5
The app itself is completely terrible. Endless bugs and glitches, hard to watch a single quarter without something happening. Please fix this, some of us pay a premium for this service, and expect a premium app.
Oversea’s Travel 3/5
I don’t understand how we can pay premium price for the NFL Package. But since we are oversea’s on vacation; we can not utilize our package. Very disappointing!!!
After about week 3 or 4 this season I have not been able to login to the app using my phone. I keep getting an unknown domain error, which tech support seem to have no idea why..horrible.
It would work better 1/5
If it didn’t require me to have a direct tv subscription. The hell kinda bafoonery is that? Don’t they all sell to eachother anyway? Smh
App never works 1/5
3 years with nfl Sunday ticket. Customer service is worthless. App says unknown domain error. They tell me to change my password I did and that’s the only help I got. This is multiple weeks that the app doesn’t allow me to log in. They provide no support or help. I have messaged them on social media and I get ignored. I deleted the app since it’s worthless. Luckily when I’m home I watch it on tv, but I really wanted mobile access so when I’m not home I can watch on my device. No luck, it doesn’t let me log in. I don’t recommend it to anyone.
Suggestions for improvement 2/5
By lucky gander
This service is a great idea, and I am your target customer, willing to pay, but having tried the one week trial I will not be continuing the service with payment for the following reasons.
1) There is no option to hide the scores. With me now being in a different time zone, I will not be watching live every week. Having to click on the game UI that displays the final score spoils the outcome for me and makes watching a 30 minute shortcut pointless. I would be better off watching ESPN sport center for free since they show a game recap before the final score, even though I would rather watch a replay or shortcut.
2) Shortcuts are not available until the day after the game. For $55-$70/month, it seems like I shouldn’t have to wait. By the time I get home from work on Monday and have time to watch, I will probably already know what happened.
3) There is no game replay. Shortcuts are cool, but for this monthly cost I would expect to get a full replay.
4) I have to pay for the full package. I can’t just pay for access to my hometown team’s games.
Like I said, I am your ideal target. I moved across country, want to watch my hometown Titans, and am willing to pay, but I do not want a full DirecTV installation, contract, and package of all the other channels that I do not watch. Instead, I will listen to radio broadcasts and hope that this service is better by next season.
I suggest that you check out the NHL service. It is way, WAY better. I paid $110 for streaming access to all 82 games of my hometown team unless they are already being broadcast in my new local market (even then, replays are available after the local broadcast is over). They allow me to hide scores so that games aren’t spoiled if I watch later. I can start from the beginning of the game even if I am only starting a few minutes after the puck drops. After the game is over, I have my choice of highlights, quick replay (like short cuts), full replay, and even different camera angles. And did I mention it is cheaper?
To be clear, I would pay more for all of my Titans’ games than I do for the NHL app. I don’t need every NFL game, just my team. Sadly, I won’t because of the experience that is delivered in this app. I know the NFL is a more popular product than NHL, so you may not think you have to try as hard with your services, but for customers like me, it isn’t good enough for the premium cost.
I hope my feedback helps. I am optimistic for the future of this service!
I have NOT been able to log into the NFL ticket app for 2 months!!! I have called Direct TV multiple times with NO resolution I have not been able to watch football when outside of my home using my NFL ticket app since September when I am paying for NFL TICKET only being allowed to watch football while home!!
No iPhone X support 1/5
By Wyatt brooks.
Lags when trying to watch shortcuts 1/5
The video lags and freezes when trying to watch game shortcut.. very annoying.. why do I pay all this money for something that doesn’t even work?!! T E R R I B L E
Absolutely useless when trying to stream over data!! You need 100% perfect full signal LTE to stream it and even then if you move slightly it’ll freeze and you have to reset the app. Anything less than full signal and the app won’t even load. Will sometimes play just video with no audio and visa versa as well. Unless you’re intending to use this WiFi I would not recommend spending your money on this, you’ll spending more time refreshing the app trying to load the game than watching the actual game l
If only..... 4/5
I love the app and find it so useful. I work sometimes on Sundays and it would be so easy if there were an audio only option. I would just be able to listen to games while at my desk at work and save battery life.
Doesn’t Work 1/5
Doesn’t work on iPhone. Only gives “unknown domain error”
Waste of Time 1/5
By Lola and Simon
I have spent so much wasted time on trying to access my NFL Sunday Ticket account. Customer service is no help. I have the correct login info yet I get the message “unknown error domain” every time it try this mobile app.
Way too many games blacked out 1/5
Every week at least three games are blacked out. It seems to have nothing to do with the “local market. “ Also the in-app customer support response function never works. Never. I give up. I will not be scammed by the promise of “every game” next season.
Error Domain 1/5
I can’t get the app to open for me. Keep getting “domain error.” I’ve tried deleting and downloading the app again. The “support” link goes to a page that can’t be found. Customer service took 45 minutes of my time on the phone, only to say they couldn’t do anything and gave me a different number. Ridiculous. I’ll be removing NFL Sunday ticket for future seasons.
Not casting 1/5
By Zombie lover23
As of now, it won’t cast to chrome cast. Other apps still work. It may be overall all issue because can’t cast from browser either.
Awful - glitches & customer service 1/5
1st - the link to app support is invalid. Wow.
2nd - can’t log in any devices says ‘unknown error domain’.
3rd - spent hours on the phone with multiple customer service reps.
4th - they provided zero solutions.
5th - cancellation
Major errors 1/5
Will not let me cast through my Vizio TV
Just DON’T Trust Me 1/5
The amount of stars I gave in my review are the amount of games you’ll be watching per week. Honestly everyone deserves to get their money refunded. Good job to the people who are part of this scam, you are making tons of money. I hope everone read this before buying this shady service.