App loses settings 1/5
As another reviewer commented, the app recently started forgetting user favorites every time you use it. So it went from super useful to pretty much a drag. Also when used the in app contact form to report the issue, I got a response email giving the MyTix phone number, when the issue is not with MyTix (and I’m not going to call a number abut an issue in an app!)
Is there any way you can put patco freedom pass on to here and we can use our phones to be scanned into to catch the train that way instead of using the card?
I hate NJTransit 2/5
By Jessica Jung's #1 Fan
Just terrible. I can't even buy monthly passes on here, my favorites are deleted every few hours.
Needs work, but it'll have to do. 3/5
It's a must for daily riders, the convenience of whipping out your phone with your bus pass is nice. With that said, bus stop favorites don't work, they're gone the next day. That annoying (*) next to tentative arrival times is the NJT equivalent to 🤷🏾♀️, so you'd better be there early and be prepared to wait.... there's no telling when that bus will show up.
DepartureVision stopped working 1/5
DepartureVision is not working anymore, but ad bar on the bottom of the screen is a must flawlessly working feature. App is not intended for NJTransit passengers, it's mostly front end for bloated network ad stream.
shame, shame, shame
Creating an account is made ridiculously tedious
Did this app ever work? 1/5
Is this app still even being supported? The last update was 11 months ago. I just started using this app and have been running into all kinds of problems. For example, had several occasions where the app couldn’t contact the mother ship for bus route information. Every time this happened, all my favorites disappeared and need to be reentered. Think NJ Transit needs a better app development team that actually checks the app before distribution to the public.
Get used to the message, "We're sorry. We were unable to process your request at this time."
Does not load my tickets 1/5
Is crazy how expensive the tickets are .
Stop changing to full brightness of display 1/5
By Bill Evaan
When buying a ticket it sets to full screen brightness.
Departure Vision freezes 2/5
I don’t know what happened with the recent update but now Departure Vision rarely works. It freezes all of the time and the times that it does work it doesn’t show tracks or arrival times.
Every time it shows a ticket or pass it puts your brightness up to 75% but never lowers it (like the Wallet app does) so I have to always remember to lower my brightness. My eyes and battery are unhappy.
Worst app ever of the human history 1/5
By Duncan xeneize
This app is crap 💩 They update the app every pope election and when they do the app is worst than before.Please Nj transhit I have an app from a chinese bluetooth scale that do more updates and works better.👎🏻
Lost tickets 1/5
It was great while it worked, not the best looking app or the fastest but it did its job until it didn’t. Two tickets were activated after the app presented me with a date synchronization error, once I noticed I sent a message using the app but it’s been 2 weeks and I haven’t received any responses.
Needs help but works 3/5
The app works for ordering your tickets but after that it falls short everywhere else.
My biggest gripe is that it jacks up my brightness and doesn’t have the consideration to return it to normal. Starbucks figures out how to do this effectively, please fix.
All the rest of my concerns fall under the horrendous UI. So any improvements would be welcome there.
iPhone X 1/5
Please optimize for iPhone X
Still no option to stop monthly ticket from auto popping up and blasting screen brightness 1/5
Give us option to stop monthly tickets from coming up and hijacking the brightness. This absolutely ridiculous.
Totally useless 1/5
Downloaded and tried to lookup a schedule for a bus. User interface has stops in alphabetical order, rather than in stop order. If you don’t know their name for the stop you can’t find it. Scheduling a trip does not work. You can’t enter the start time.
WARNING: Don’t purchase tickets through app 1/5
The app showed an error when I tried activating my ticket and then automatically deleted it from my phone.
Par for the course on NJT 1/5
Such a poor user experience but should be something NJT could get right despite the poor service on the tracks. The APP does nothing to scomodate any customization and greedily grabs the screen brightness on my iPhone by jacking up the brightness whenever my ticket is activated! Especially not welcome when my battery is low! Seriously?
The train schedule feature is clunky, slow and should be something that allows for higher levels of user customization,
Would someone please look at the countless other rail apps out there from around the world and just “borrow” some of there ideas? Don’t try to reinvent the wheel when everyone else has already figured this out. Years ago!
Ads !!!! 1/5
Why does an official app have ads?????
Constant Problems 1/5
This app NEVER saves my favorites! And it never loads the bus stops! This app used to be so useful. Now, it’s nothing but a frustration. Especially since the buses are either always early or late. Before I’d be able to time myself, but NOW? It’s ridiculous.
Ugly but fast 4/5
Getting better. After the most recent update, the app feels faster to search stations and buy tickets.
This app is still ugly as sin and the UX feels old and cluttered but atleast it’s getting faster!
Managing brightness gracefully is still beyond your competency 1/5
By Les S
Seriously? The app is a perfect reflection of the service.
Update this app right away 1/5
There is a lot of things that you can do to improve user experience.
Put a widget with easy way to show a ticket. Redesign this app and put it responsive to iPhone X and Note 8.
Sometimes we are home and just don’t know the name or the number of the stop that we desire to go, just put a map to find out.
Don’t know what’s with the 1 star guys here! 5/5
This app deserves 5 stars with enrich graphics but more importantly it makes ticketing convenient therefore the number of stars speak for itself. Gj
Buses disappear 1/5
Sometimes when you’re waiting for a bus that the app says is coming (lets say 5 min away), if you refresh the app and that bus you saw on the app is no longer there and the bus never comes. You can end up waiting in the cold because of misinformation. With that said this app can be unreliable at times.
Don't know how I got by without this before 3/5
By bigg fan
A must have for any frequent NJ Transit commuter. You can buy your ticket, view the schedule and see what track your train will be on all from the app. Saves me so much time. I wish they would bring back the ticket appearing in notification center, though, so you could easily pull down and access it. I'm not sure why this feature was removed.
Crashes and freezes a lot 2/5
This site makes you sign in each time even if your credentials are saved, creating an extra time consuming step every time you want to pull up a ticket as the app is slow. It also crashes a lot or, like today, stopped letting you purchase tickets completely. This caused me to miss my bus. Also the bus arrival times are inaccurate and you can’t purchase tickets for all bus routes. The only reason that it got two stars is because on the rare occasions it works it’s convenient.
Anxiety every time I want to use the app 2/5
It takes too long for the purchased tickets to load, creating lines to enter the bus and annoyance for both me and the bus driver. I’ve started counting to see actual open times and it takes anywhere from 20-40 seconds! This is crazy! Otherwise, it’s nice to be able to skip buying a physical ticket.
Very Convenient 4/5
Great to see schedules & buy tickets easily. Wish the app sent you notifications about delays for your stations.
No other option so we’re stuck with it 1/5
What a crap app. Favorites get deleted every time you update and even then selecting favorites to pull up schedules just spins and spins never loads. Too bad there’s no other option. We’re stuck with traffic until NJT decides to hire competent app developers.
Horribly unreliable 1/5
I’ll buy a ticket in advance, but when I try to activate it later in the day, it claims I have no internet connection which means I have to buy a physical train ticket. I pay twice to ride the train. DO NOT USE UNTIL THEY FIX IT.
Serious issue with redundant favorites 2/5
So far this app does what it claims with one especially frustrating bug. It's great to buy a ticket without waiting in a line.
DO NOT attempt to favorite a train station while using "Departure Vision" it will create zombie favorites that are not starred, and you, like I, will have six copies of Hoboken taking up all the space in your favorites with no way to recover.
I wish I had the problem of favorite deletion others mentioned, but with my luck it wouldn't affect my zombie favorites. Those are probably forever.
App wont reload ticket 1/5
The app stopped reloading my ticket using my etrac card when I called etrac its not recognizing the exp date you need to fix your broken app.
An app almost as stupid as the agency that published it! 1/5
If you are looking for an app that will drain your battery life as quickly as possible look no further! This app is guaranteed to maximize the brightness of your screen. Think your iPhone is bright now? Just wait! If that’s not enough for you: Your phone will steadily get warmer and warmer as badly written code causes thousands of recurring conflicts in your home phones operating system, consuming valuable system resources and making your applications run like it’s he 1990s. You sure won’t ever get cold! Don’t worry though: if the app completely kills your battery NJtransit’s trained professionals will happily kick you off the train at the next stop, and if you play your cards right you might even get he honor of being blamed for one of their many many delays! Why is this app free? No idea? They should be charging you for this abuse! Download now!
Auto Brightness major issue with ios11 1/5
It automatically doesn’t reduce brightness once the app is closed. Major issue with ios11 since the auto brightness button is now hidden in accessibility. 101 of app dev people!!
I am going to delete the app and buy paper ticket from the next month!
Not working features 1/5
The schedule feature is broken. Favorite schedules don’t load. Has caused miss a train. It worked in the previous versions, but i. Typical NJ transit fashion, services and functionality regress.
Worst app ever 1/5
I've been using and reviewing apps since the beginning of the App Store. This is the worst app ever. The ui is terrible. The functionality is misleading and counterintuitive. I paid for tickets but didn’t get them because the app got stuck.
Works but buggy 2/5
The favorites feature just doesn’t work in OS 11. Also annoying that no matter what, when I open the app it goes right to the ticket. I understand that this may be convenient at some moments, but if you just want to check the schedule it’s a pain.
Favorites functionality doesn't work 2/5
By Gerry Wilson
Favorites function does not resolve. It's broken. After creating a favorite route the schedule fails to load.
This is a known bug. Pleas enter into Jira.
Seriously? App of this type has ads????
Worst update ever 1/5
By Britt me
None of the favorites work or transferred. When you try to click a favorite the app freezes and if you try to make something new a "favorite" it tells you you've reached maximum WHEN IT SAYS YOU HAVE ZERO FAVORITES.
I use this app for commuting, so searching every morning and afternoon is tireless and endless. It feels like someone hired a middle schooler to build an app for over 1million riders. Cool.
This is just the cherry on top after all the fails of the past year. JUST FIX THE APP PLEASE!!!!
Can’t Use No Place T o Enter CVC 1/5
By I love it sooo much I hate it.
My credit card carrier requires CVC when making mobile charges. This app has no place to enter CVC. Carrier will reject charges.
Works great on my iphone 6S Plus ios 10.3.3 5/5
By LJ Elevias
Works great with purchasing, schedules and fares on my iPhone 6S Plus running ios 10.3.3.
Seems to perfectly emulate the Jersey Transit website if you are used to using that portal.
Totally unreliable for buses, worse all the time 1/5
Buses that you are tracking disappear from this system partway through their routes all the time. Some buses that exist never get tracked. It used to be reliable but now it's basically so hit or miss that it's useless. Bus 89 tracking in particular is unreliable.
Get a Monthly Pass and Trash This App 1/5
When I first installed this app I thought it would be my oracle for understanding all things NJ Transit related. Instead of an oracle, it's more of a Magic 8 Ball. Everytime I tried to use it to figure out a bus route and stop, it would give me a different answer—like, within seconds of each other—all of which were meaningless. You've heard of "word salad?" Well this app is bus route salad. From what I've read in other reviews, it does the same for train schedules.
What I *did* use it for was buying e-tickets and skipping the lines. And it worked pretty reliably for that—until it didn't. There were a few times when I wasn't sure it was going to activate a ticket before the bus left, but usually, even if I had only one bar of signal it would pull through and activate the e-ticket. Then one sunny day, with plenty of bars on the signal meter, it kept telling me it couldn't activate the ticket and to please try again.
After several "try agains" without success, I forced quit the app to try a fresh start. Then it wouldn't let me login to my account, so I couldn't even see my ticket. In the end I not only missed my bus, but had to spend another $8 for a paper ticket.
This was clearly the fault of NJ Transit's backend system, because my phone had plenty of bars and I was getting the usual notification storm from the internet.
This app is now off my phone, replaced by a tried and true, paper-based monthly pass. Save yourself some angst and frustration and do the same.
Favorites delete if not enough space when downloading a movie! 2/5
By Pass don't buy
Now with IOS 11 Favorites are deleting every other day! NJT fix your app to protect saved favorites!
1 year ago wrote
Was about to catch a bus. Decided to download a movie before leaving home. Checked my favorite list for bus time. Bus in 15 min! Ok let me download movie. Selected and hit download.. Sat for a few seconds and come back with error. Not enough room on device. Selected ok... Went to check favorites to see about bus and ALL my favorite were gone! Ran to bus once on added 2 routes to list. Then tried download movie again. Same error checked favorites and again they were gone!
App developer rewrite to protect favorites.
The train time aren’t loading 2/5
The app was great, I could see when the trains came and I could buy tickets for it but as of late the train schedules don’t even load and I have to go to the actual website which defeats the purpose of the app.
Lost all my tks 1/5
I updated to iOS 11 and lost all 20 of my tks and NJ transit and Apple where of no help
Not Ready yet 1/5
Many stations are missing including NYC Port Authority. It's a joke