Good but ... 3/5
Today I used the app to make an order for the first time. Choosing the food was easy until I had to add "special instructions", it only allowed me to add 2 words and even though I saved it, the final order did not have the 2 words I could add - failure -
Also there was no way to change the cheese for my pasta (feta or parmesan). And since the special instruction was not added to my order my pasta was prepared with the cheese I don't like.
Please fix that.
Other than that, I thought the app was good, easy to use and fast.
Code didn't work 1/5
By Sac ca
Downloaded the app and tried to use the code sent in email for new users for $3 off and a dessert on the next visit and the code wasn't valid or work.
No Progress Tracker 1/5
This app doesn't let you know how many points you have, nor at what points you earn what awards. Basically doesn't explain how you earn anything. Yeah
Moreover, redeeming rewards is very finicky. There's nothing that registers the reward being used, so they just have a timer on the reward with a one-time open. I accidentally closed the code without scanning, and of course I couldn't get the code back. There goes free meatballs :(
Order Doesn't Go Through 1/5
I've made two separate orders at 2 different locations on two separate dates from the app. I get the order confirmation email and think it's good to go. I arrive to pick up my order and then have a second email "Sorry your order didn't go through." So instead of having the convenience of ordering ahead and just picking it up, I have to reorder at the location and wait for my order. Since the email saying my order didn't go through doesn't come through until I get to the location, I don't have time to call the order in instead. It's extremely frustrating.
Horrible, wouldn't let me access my coupons in store! 1/5
Couldn't access my coupon! Lost some money today
It works 5/5
I get free stuff and jus downloading the app is a 3$ off coupon
Not tested well 1/5
Customize, remove spinach, gives substitution menu - choose broccoli, check the "add veggies"... Broccoli not selected. Choose broccoli for $1 extra. Clearly they haven't done the most basic of testing -- you'll end up online anyway so skip this one.
Good app, lame rewards 3/5
I'm not sure if this is just because I've gotten bad luck so far, but I've gotten three rewards (not counting the cookie for joining) and they've always been a free chef's pick entree, neither of which I like. I would much prefer a free entree of users choice; id even prefer just a free drink or cookie over the dishes they choose.
app works well 4/5
app works well. got some initial rewards when i signed ip. after a few more visits got another reward.
i like noodles and company. some tasty dishes
Needs update to accommodate special requests 1/5
There is an option for special instructions but the app does not communicate special requests to the store. There should also be an option to request extra meat. There is none. They prefer you use the app for pickup orders, but my order is always wrong when using the app. I'm actually kind of done with Noodles altogether.
Never had any problems with it 4/5
Not sure why this is rated so low. I've been using this for a month now with no technical issues. My only criticism is that the coupon system is a bit opaque, it would be nice to see X number of points = get a coupon or something comparable.
Love the free food! 5/5
By Billy from 1996
This app is great! And the more you spend the better the rewards!
I'm too slow 1/5
By f and u
I try to place an order and the screen shuts down
Order did not go through 1/5
By t k 7
The coupon works but I have to reorder at the store.
Amazing food, amazing service! I have yet to find something on the menu that I don't like. Mac & cheese with pan crusted chicken is my number one. Thanks N&C for the great rewards!
THIS APP IS AS GOOD AS THE FOOD, AND I RATED THIS APP 6 out of 5 STARS, SO THAT SAYS SOMETHING ABOUT THEIR AWESOME FOOD AND SERVICE
Pretty bad 2/5
No longer presents option of cheese. Rewards program isn't a program, it seems to be just random free things that I don't want. Give me rewards that are relevant to what I'm buying. Store never seems to be able to receive the "notes" I add on.
Clingy like a bad girlfriend 1/5
Do you enjoy continuous attention and being asked to come back? Download this app. It's rewards are useless, when you do get one that you like it doesn't work.
Very difficult! 1/5
First the app would t open in the store until I got OFF their WiFi.
Then their register would work with the rewards. Luckily the manager applied a credit since my rewards were about to expire.
The app wouldn't recognize the bar code when I tried to scan 4 different times and worse it would not accept the bar code number I hand typed... again 4 different times!
How do rewards work? 2/5
This is the most bizarre, inscrutable rewards program I've ever encountered. How does it work? Do you get some kind of hidden points when you scan your receipt? Does getting more points result in more rewards? Does it even matter if you scan? Who knows? It seems like you scan your receipts for no reason, and then randomly get some coupons for no discernible reason. So weird. I'm going to try not scanning my receipts and see if anything changes.
App works but improve the system 4/5
App works for me. I just wish I knew how many points I had or something. I never know if I'm close to a reward.
Error with the POs system - can't redeem rewards 1/5
I can order but not redeem rewards? Keeps saying invalid error with the POS system.
I've modified the items in my cart but it still does this. I've tried everything. Only reason I go to noodles anymore is rewards because they messed up their whole entire menu. And I can't redeem them?
Simply delicious 5/5
By ucla grad
Fresh ingredients, friendly staff, reasonably priced compared to junk food and/or less healthy food, and great variety of entrees.
Works Great 5/5
I saw some negative reviews buy I never had any issues with the app. I love that if I don't have my phone on me I can still get rewards by scanning my receipt. I love that I can place an order for pick-up and rewards in one place.
Never works 1/5
For months now this app opens to a welcome-type screen pic then goes black. And stays black. I tried updating and even deleting and reinstalling. Nothing works. I have not been able to use this app for months. Supposedly you can still get rewards through registration on Noodles's website, buf I can't log in there either. It just keeps going back to the login screen.
Do not download 1/5
Doesn't accept your card. I emailed whoever made the app months ago and it still isn't fixed. Noodles and Company should get a different app developer because this is a waste of a download....and it only takes 2seconds.
This is great the rewards in this app are great and you get them almost every time you purchase anything
Current version does not work 1/5
By Jason ... a
Goes to main screen then crashes.
Not The Best 1/5
By Big Gei
It won't open past the startup page (well, it goes to the main page then closes right away). Luckily on today's visit, the cashier was willing to give me my rewards that I already had. I tried to download it again, but it's not opening.
Crashes when I try to redeem a reward
Saved 15% or more on Mac M Cheese 5/5
SO MUCH MONEY SAVED WITH THIS APP!!!
Doesn't work 1/5
By Burr Oak
The app keeps prompting me that I already have a noodles account. I get an email to reset my password and I click on the link and try to reset my password and it never works. I'm unable to sign in to the app because of this. I love noodles and have other rewards apps, but this one is not working for me. I guess I'll try again in 6 months and hope they fix things. I'm deleting the app for now because it is very frustrating as it is now.
Nothing but startup page 1/5
I downloaded the app with the hope that I could get rewards, but the app won't work. It shows the main screen for a second or two and then goes to a black screen. Another review mentioned something about a few seconds of video when the app first opens, but after several minutes, there's still nothing in the app. I can navigate everything else, so it's not freezing my device. I even deleted and downloaded again, and I get the same results. The app itself just doesn't seem to exist beyond that introductory screen.
Grading the app itself 2/5
This app is very annoying. The rewards are good but the app needs work. From the unskippable few second video at the start of the app( I mean come on! This is a mobile app. I want access quicker. I know I tapped on the noodles app. I don't need a splash screen) to the message icons that do not clear out when all messages are read. Very silly.
Bait and switch 1/5
No tangible rewards. It's a scam -- doesn't even tell you what you're earning towards or how close you are. Don't give them your email
Real Rewards 5/5
By big cockpit
Unlike other restaurants, Noodles and Company actually gives rewards worth coming back for.
Doesn't work 1/5
App Would AWESOME!!! 1/5
By Heart Lockett
App would be AWESOME if the codes worked! The coupon/promo codes don't work on the app OR online! So…other than that I would give it 5 Stars!!!! Will change once they fix this, I promise. :) …Oh & btw, you can't order w/Regular prices either. So right now 7/25/17 it's useless.
Doesn't work 1/5
Won't proceed after selecting a store location. Says birthday info needs to be entered.
Awesome App 5/5
This app is awesome! It is very user friendly and colorful. The rewards and great, I already got two and I've only had it since they rolled out rewards on Wednesday!
Awesome Rewards Program! 5/5
Easy ordering, awesome rewards program!
Crashes While Getting Current Location 1/5
Crashes while getting current location right on opening
App is very cumbersome:-( 1/5
Requires you use their keyboard. My location just began the program today:-( Downloaded the app while at the restaurant but seems difficult to register. Appears this doesn't support Apple Pay. Does not help or allow my phone to store my password. Wifi at my location is very slow. Too bad I wanted to like this program. Scanning my receipt was simple enough. I'll keep trying and hope it will have better versions soon.
Close to perfect 4/5
Use this app to order all the time. My only wish is that it accepted Apple Pay. I don't like storing my credit card in various apps. Much easier when there is an Apple Pay option at checkout
Unable to add a drink 2/5
Cannot add a drink. Errors saying you need to choose a flavor but you only have one choice.
Crashes 1st time only 4/5
It crashes the first time you use it, but after that it works fine. I didn't see a comment section to give special instructions, but it could be there. I will check it out next out on the next order. Off topic, but what is with all the idiots reviewing the food instead of the app? Are they that clueless? Have they never heard of Yelp?
Doesn't work at all 1/5
The app won't even open. Just a blank, black screen and nothing else.