MAJOR SCAM 1/5
By David Gibbs Portland 4444
To get "free" wifi at an airport for 20 minutes they're going to set you up with a $20 a month payment plan.
Poor App!!! 1/5
Unable to fine server a lot of the time. Also it kills my WiFi connection.
Waste of money! 1/5
It's keeps turning off and slow down my internet.
Poor app 1/5
Has a mind of its own. Works when it wants to. Wait time for it to load if it decides to load is very long. Makes you want to use your iphone unsecured.
DO NOT DOWNLOAD 1/5
This app is useless, and will charge you 29.99 for being pointless at the end of your free trial. Absolutely useless.
Disconnects Frequently 1/5
I have this set up on 5 Apple devices. Lately I have had to sign each of them in almost daily. This is extremely annoying. 😬
Update: Lowered to 1 star. Would go to zero if I could. Now dropping out multiple times per day.
Unable to use 1/5
By Southern by Design
How can a company with a fairly good reputation put out a product that simply doesn't work. I could not even get the app to start let alone access any portion of the information needed to contact Norton. I had given information that could be accessed for potential fraud and cannot remove the information. SHAME ON THEM! When you call them for assistance, they will not or claim they cannot help you? What??? Norton, do better!!!
Won't stay connected 1/5
It won't stay connected and it erroneously reports that VPN is turned off.
More trouble than it's worth! 1/5
Since installing this app, I have to do a Captcha every time I want to Google something, because Google is "detecting unusual activity". Maybe this is what it's supposed to do, but I don't like it and will remove this app ASAP!
As shady as the viruses 1/5
The app itself seems legit, though any negative reviews currently on here are accurate, so I won't speak on much. What I find funny is that I ran into a shady, "virus" page while browsing on my phone, and it gives me all these virus warnings and the usual fear tactics, so I choose to jump into the rabbit-hole, as I rarely see these inescapable click bait virus warnings on iOS. It eventually leads directly to this app. Funny, Norton, isn't it?
Good if it works 2/5
By Aly Uy
I thought I found the solution to the angst I feel when connecting to unsecured wifi networks, and when the vpn works that's fine but more than 3/4 of the time it either doesn't connect or slows down the internet. I feel that I didn't get my money's worth.
Needs improvements 2/5
Have had this installed about two weeks. It worked well on my iPad initially but seems to have more disconnects recently. Not sure what's going on. Much less reliable than other Norton products.
Slow as cold tar 1/5
The security is not worth the wait......
By Joshua Gile
It Is a great thing to have this app/feature to use at your disposal!!! I have been a victim of identity theft more than once and it's not a good thing,but I have reassurance thanks to norton!!! Thx, norton:)
This App would not open 1/5
After many tries I could not get this app to accept my ID or password. Just trying to sign up today , I have no choice but decline
the offer and utilize the service any longer. There fore after 2 hours I a have decided to not use your app. Please remove and do not charge to my account.
NOT Impressed 1/5
No to limited control of app. App Not interactive! Can't scan for viruses at will or schedule advanced services. Basically a blob on my screen. Glad it was a trial- I will be seeking a better security service provider
This is a gimmick to make money. Wifi should be free at this busy airport. Stupid move!
Don't install this product 1/5
By Steven Bishop
Causes major problems on Mac with browsers not opening properly and then not closing. Prevents computer shut down. After product removed, problems persist. Norton unable to correct.
This is horrible. Can't do a search for anything without going thru the Capta routine to verify I'm not a robot. Will be contacting Symantec for a refund.
The purpose is to mask your IP.
Does the job. Very satisfied. Would be worth an extra star if it told you when to reconnect.
Really people??? 4/5
I've read so many reviews and find myself laughing at most. Let's get something strait people. The purpose of the vpn is to mask your location. For instance if you live in NY and it says you are in Wisconsin then it's doing its job. That is your virtual location not real location. The only problems I have are that it does reduce internet speed and can sometimes randomly disconnect.
Slow, leaving text out of focus 2/5
Periodically slowing to a point where text is left out of focus. This is particularly a problem with digital news. Eventually it negatively affected the accessing of the SF Chronicle thru Safari on my ipad. Other anomalies have popped up since activating.
Works With IOS10 4/5
By IOS10 and VPN
This is the only one that has worked with IOS10 on my iPhone 7. My old one kept cycling off and on, tried another one and no luck there either. Tried Norton's and it had no issues and has wokred well for me.
Pop up ad scam 1/5
Norton, you have stooped extremely low on this one. Pop up ads warning of "2 virus"? Used to be loyal to Norton for all of my antivirus protection but not anymore.
Kathy Soots 1/5
I want to know what good it is to have Norton Antivirus Program at the expensive prices you charge and I have to keep on paying for extra apps to keep my device running! You are supposed to be protecting my device. You are supposed to be newer and improved! If you want my personal opinion, I think I have been ripped off again for another year! This is totally lame! Norton is out to make a quick, easy buck off of people like me that have put our trust in you and your products! You don't do anything like you advertise! If you did, I wouldn't have 2 viruses on my IPad that you say are going to corrupt my device if I don't download other apps that are going to cost me more money! I've had it with you! All of you! I don't trust you anymore! I want my money back. I just renewed with you again for another year! I want my money back!
Don't do it 1/5
Slowed my iPhone down, couldn't access internet due to VPN
By Soul surfer 14
Cancel my subscription 4/10/17. It makes my internet slow and kicks me off sites all the time!!!
Keep me safe
Brilliantly Simple 1/5
By @&&)(;//$5678 I hope this one is not taken
These guys are great!! Such a simple solution for a totally secure internet experience. DON'T HAVE ONE!! Drop every WIFI or cellular connection as soon as you attempt to connect. It's just brilliant. Got to love the simplicity of this method. So glad I bought the 1 yr. plan :)
Not even worth the download 1/5
If you're looking for an app that will slow the crap down of your internet connection, this is the one to download. I have a 200 Mbps speed at home but with the app it went down to 3mbps, I was on the free trial but didn't even last one day with it. This app isn't even worth the download. Save yourself some time and go find a different one.
Symantec VPN 2/5
I have had Norton security for several years and have been very satisfied, however, the VPN is somewhat disappointing. The VPN drops out with regularity with no way of knowing save for opening the app to check.
Another issue is that using the app while using the internet slows everything to an almost stop and sometime does stop. I am not happy paying for a service that isn't.
Not worth the money. Would not recommend to anyone let alone a friend. Symantec has let us down with this poorly created App.
I mean if there was free functionality... 1/5
By LsLg Fire
You must start a trial to do anything there's no way to use this app without money
By Badge 1515
Since installing I have had nothing but problems. Both my iPhone & iPad have had the following happen: losing wifi connection while playing games, touch screen slow to respond. Needs to be sent back to the "drawing board" for redesign & improvement.
This is such a train wreck! I can't use google to search for anything. I'm in Wisconsin and it shows my location being in New York. Had to disable it.
Slower internet 4/5
Slower speeds but the protection is nice. I am not sure if I'll renew with norton next year or not. We shall see
By Ms JoMama
Takes forever to find your location. "Found" me in a state and city, that is 2 hours away by plane! Says that's where I am. No!!
Glitchy and no customer support.
Do not download their free trial it's impossible to cancel their subscription! 1/5
By EBJ Kim
Please cancel my subscription. I had to delete my credit card information because I was afraid they were going to charge without my permission! I'm afraid to add my credit information now. Cancel my subscription NOW!!!!!!!
Lose wifi connection 1/5
Ever since I've installed the app, I keep losing my connection via wifi, which makes it hard to play games on my iPad. Please fix this problem
Randy thompson 1/5
By Donna Lardy
Cancel Immediately!! 4-3-2017
please cancel 1/5
This app does not work-please cancel.
VPN Works Well -- Too Well Sometimes 5/5
I have this on my iPad and when trying to write this review, I had to turn it off because the Apple Store could not be accessed. So....guess that means that Apple wants to expose my data. Interesting.
Cancel; iPhone is slowed down to unusable speed.
Feature request 4/5
Please add this as a widget. Great app
Poor execution 2/5
Needs many improvements especially when it tries to connect to its local vpn
They make it difficult to cancle your subscription so you get stuck paying full price
JoAnn Rostron 1/5
By JoAnn Rostron