Great content but app is frustrating me 3/5
By Jackie Asdfasdfasdf
While reading an article, if I switch out of the app and come back it takes me back to the home page rather staying in the article I was reading. Very frustrating on long reads.
Great but would like it to keep my place 5/5
Love the app and all the great journalism! One request is that you make the app open at the same place it was when it was last closed. This way we can be in the middle of a list of articles and not have to scroll back to find where we were or in the middle of the article and not have to try to find the article or our place in it again.
The best American newspaper deserves a little better. 4/5
No complaints about the content. The Times is the national standard-bearer. Fittingly, the app is much better designed than most news apps—can't think of any that come close, to be honest—but participating in the comments section is a joke. Individual comments that appear on the website disappear in the app; some are duplicated as you scroll through them; responses show up under the wrong comments; and the navigation is tedious.
I have no idea why functioning comment sections are so difficult for app programmers. Apparently even multimillion dollar corporations can't figure it out.
Nytimes customer service=terrible 1/5
Download app, buy subscription-$129. Annual subscription, unlimited digital subscription on all devices. Wrong. Despite numerous email conversations, still no access to nytimes.com, even though billed ($129 + tax) on 4/7. Even sent copy of receipt to nytimes-twice. Nothing. Have requested refund for lack of service, but I think I'm going to lose $129-great record for the liberal bastion and supporter of the working folk. Guess I'll just stick with the WashingtonPost.
Great stuff 5/5
I love how you can get a summary report or detail of the day. Of course, the reporting is top notch.
It'll navigate away from my article! 3/5
Whenever I open another app, the Nytimes app will lose my place in an article I'm reading and just reopen the home page. Extremely frustrating.
Too much data 4/5
My only complaint is that it takes up too much space on my phone and there's no way to clear it except deleting the app. I don't mind that it uses a lot of data because I can use on wifi only, but it regularly takes up 1 GB of space on my phone even when I haven't read an article in a while.
Stop the pop up ads! 2/5
Just stop the obtrusive ads (the latest Galaxy video ad put me over the edge) I already pay for a subscription. They would rather I find their content on google?!
Remove obnoxious full screen ads 1/5
What a terrible way to treat your paying subscribers. I do expect to see these type of ads when I use free products. New York Times app design team has so much to learn from The new WaPo app.
Ads ruin this 2/5
I pay for digital access so why are there so many aggressive ads showing up? Full screen ads from Samsung taking over my phone with video with no clicks on my part.
Was wonderful 3/5
7 years ago I left a five star review, now I am being forced to watch Samsung ads and can't click pass them. This is the kind of stuff free websites don't even do. I do not appreciate paying for written content and being denied access to it until a video has played.
Minimal Features, Annoying Ads 2/5
By whats going on?!?!?!
I pay to subscribe to the digital nytimes. The app has basic minimal functionality.
There also are annoying ads (even if you pay to subscribe) including pop up autoplaying video ads that show up without warning when opening an article. At $15 a month for a digital newspaper I don't think a few, well designed and thought out ads is bad, but the ones on the nytimes app are particularly bad.
Automatic ads are annoying AF 1/5
The content is great. One of the best print media out there in the world. But is NYT so desperate for ad money that they will troll on loyal PAYING subscribers? Stop forcing ads on us in the middle of reading an article or forcibly opening a browser when we are just scrolling through an article!!!
ADs in app trap you; buggy interface 1/5
Look, all I want to do is read the news I paid to read. Your ads take up inches in the middle of the story, with the only way to get through a story is to swipe down. Unless you touch the screen just right, you open a flipping ad. In the last two days video ads have started playing spontaneously over the text taking up the whole screen and not responding to hitting the "done " button.
Your app is so buggy that the least sideways movement goes to the next story, but when I try to swipe sideways back , it resets at the top of the article I've tiptoed through to try to read without triggering one of your immense land mine of an ad.
Come on guys- this app stinks.
Good APP & Paper 5/5
We really need to support Investigative journalism and NY Times has the best of the best.
Embedded content activated too easily 3/5
Love The NY Times. The content is fantastic as always. The layout of the app is great. However the app is almost unusable due to the sensitivity of selecting embedded content. Embedded ads are difficult to scroll past, the app treats it as a double tap and redirects. Embedded media performs the same way. Attempts to scroll the app when embedded content are the majority of the screen space result in activating the content. Highly recommend the NYTimes to anyone who is interested in world leading, unbiased journalism. Just wish the app was better.
Love this app 5/5
Big causing ad clicks ruins this app 2/5
New behavior in the app causes every attempted swipe on an ad to be registered as a tap. This is basically a recipe for user frustration and click fraud. Why not get some competent app developers?
Best News but add placement is annoying 3/5
As a paid subscriber, I expect to see ads now and then, of course. But now, ads occupy the full screen on my iPhone SE and when scrolling down reading an article, I end up clicking the ads and being redirected to Safari. Not only does this interrupt my reading, but I could care less about the things being offered, so it is very annoying. This has gotten to the point where I'm interrupted multiple times in a single readings. Fix it, because this is my best source of news.
Looking forward to see Front page image 4/5
By Radiologist MMS
I'm looking forward to see Front Page image section in which we can access a preliminary image of NTY front page similar to what Wall Street Journal has on Twitter. Hope will soon see this update.
Ad-clicks over sensitive 1/5
NYTimes changed the sensitivity of ad's click areas such that a scroll gesture on an ad registers as a click (sending you away from content). Strangely, this never happens with an actual article or other content (i.e. a scroll gesture on an article never registers as an accidental click). Shame NYTimes — your advertisers and readers are on to you.
Mobile App is useless 1/5
It only updates if I am connected to WiFi. Doesn't read cellular data.
NYT App needs dark mode 3/5
The app badly needs a dark mode where the photos remain in their natural colors when the background is inverted to black
Still the best 5/5
We never needed the Old Grey Lady more than we need her now.
The Best 5/5
By Tapping happily
Need my daily dose.
Love the NYT! App takes too much space 4/5
Great news source, well designed app. Only complaint is that the app takes a TON of space and there's no way to clear whatever is cached except deleting the app
Super Sensitive Ads 1/5
The changed this version so unless you drag an ad 2/3rds of the screen you will get kicked out to safari to see the ad.
It is basically impossible not to stumble into ads frequently. If there were another actual competitor to the time for news I would delete the app but they have a basic monopoly on real print journalism for the US.
Instead, they get a crap rating in the App Store.
Your are ads too big 3/5
in your iphone app, your ads are too big. causing me to accidentally click on them when I scroll.super annoying. getting to the point of unsubscribing.
I like the content but the interface is not the best. 4/5
I typically read section A on physical paper and then read other sections online. The content itself is great, but the interface is super sensitive when it comes to scrolling by ads. I get that even though I'm a paying subscriber there are still ads, but the option to disable the links on those ads would be nice. That way the ad is still there but I don't get removed from the app when I need to touch the ad to scroll up. That, or make the ads smaller in scale so we don't need to touch them to scroll.
Why does it keep asking for my password? 2/5
I'm a paying subscriber! I entered my email and password! Why do you keep asking me to enter it? It's the news, not sensitive bank information.
Does the job 5/5
With the new subscription plan, The NY Times is now a great competitor. News is always credible and detailed.
BAD ON PHONE 1/5
By Tom o'Bedlam
It gives you old news unless you set your phone to update continuously, and then it runs your battery down.
The Washington Post works fine.
Consistently Good 3/5
By Cary Davis
The NY Times mobile app has been my go-to news app for a couple years, and I have always been happy with it's user interface, ease of navigation, and comfortable readability. Consistent updates have shown the app developers' constant search for improvement, and while things like photo integration have improved the basic feel of the app has not been sacrificed. It's a great app that keeps getting better.
UPDATE: As other news apps have improved it has become more and more glaring this app's inability to remember the article you were reading only a few minutes prior, and it's striking inability to link to stories in the app when links are clicked in Safari or Twitter rather than having to search for the story in the app. Still a great app that I use daily but these shortcomings become more and more glaring everyday.
Downgrade, Loads the news, readable, NYTimes quality reporting. 3/5
Five years later, and they still haven't figured out how to not bounce me out of the article that I am reading if I dare to switch to another app to, say, answer a text. SMH
Loads readable, quality news fine most of the time. Will update to 5 stars if:
-please fix background state so when I resume app it doesn't randomly bounce me out of my story into the start page. Thanks for fix! :-)
-please fix crash on resume if attempt to swipe through page right away (in attempt to stop it from randomly bouncing me out of article I'm coming back to finish reading). Thanks for fix!
Here's the stars!
iPhone 4, Verizon. iOS 4.2.9
Taking up 2.5 GB of space!! 2/5
By John Obama s
Takes up 2.5gB of space on my iPhone! No way to delete old files. Uninstall/reinstall doesn't help!!
Upgrade fail 2/5
I'm giving this app five stars for the quality of the content and taking away three of those stars due to the annoyance of the app. I'm a paid subscriber, but it has become difficult to get through an entire article without inadvertently launching an ad. They are everywhere and they are getting larger all the time. The app now makes it almost impossible to avoid tapping on one. I'm paying for this product. If I were cruising along on the free stories that would be one thing, but this is totally different.
Removed icon 2/5
Agree with Laeler. The way NYTIMES pushed for Hillary Clinton giving false projections while demeaning Donald Trump for everything he did made me lose faith in this paper I used to think was the ultimate in American news. Not so! I changed my party to vote for President Trump in the primaries and he does what he says he'll do. Never again NYTIMES! You've disgraced yourself!
Annoying clickbait gimmicks 1/5
Citi and others display ads that are difficult to scroll past on a phone making topic scanning difficult. Times needs to better respect their subscribers or risk losing them.
I have paid for my subscription...GET RID OF THE ADS!!! 3/5
By Xavier The Reviewer
This is a great app from a content perspective and reading when offline (downloading news in background although video is kind of iffy). It is also just clean and sets a UX standard.
My major beef with this app is I paid for the New York Times content, so why do they continually retarget me with all these ads. It's ridiculous! I literally have to go to for five different interactive had experiences as I'm browsing through the app. It's almost impossible to browse through an article without touching an ad.
It's not what I expect from a premium content provider.
Tapping on ads inadvertently - please fix 1/5
Hello! The new, full-width ads are not great because it's too easy to open them by mistake. When I'm just trying to scroll down with my finger, if my finger hits one of the new, larger, full width ads, it opens the ad in Safari and takes me out of the app. This is beyond annoying. Please fix.
Large format ads need to go 1/5
I am willing to pay for good content and understand ad dollars are important to paying the bills.
Perhaps it would be more economical and less frustrating to get the hard copy which will not redirect me mid-article.
By Trent Masterson
Ads even with a paid subscription
Ad format is awful and distracting 1/5
The ads in the NYT mobile app are so big that you can't scroll through a story without clicking on one by accident.. usually several times in one article. It's distracting to have safari open up over and over again while trying to read something. They have to be doing this on purpose to increase their click through rate. There is no reason for the ads to take up so much of the screen that you literally can't scroll down without having to interact with an ad. Cheap tricks!
Advertising ruins experience 1/5
Time and time again the app loses its focus as a place to get the news. Instead, I encounter advertising banners that take at least half of my screen. The NYT developers have made it so that the banners open marketers' content even when I am just trying to scroll past them. You literally have to avoid any touch gesture on the banner, which is difficult when they are so large and embedded throughout the content.
Great journalism, clean interface 5/5
By Jared is sexy
NYT is my favorite news source, the app is intuitive and easy to use.
Great app, great news, terrible larger ads ruining the experience 3/5
This is a great newspaper. Great writing and research. I have a paid subscription to the print version and recently I've noticed huge ads making it impossible to navigate. Hey, NYTimes. News flash, you are being ripped off on your click counts every single time I try to use the app, I accidentally clicked at least a dozen times just trying to read the articles. VERY ANNOYING! I've already paid for the paper but you're ruining the experience with your grossly oversized click-bait ads. I'll stick to the print version thanks!
Outdated alerts and video ads 1/5
Love the paper version... But PLEASE STOP POP-UP VIDEO ADS WITH SOUND. The app also gives you alerts about articles published yesterday. And takes up 1.03GB on my phone
A New York Times mobile app review. 5/5
By Phooey 1
In these day of the birth and evolution of an American Nazi movement, led by our own home grown Hitler, an institution like the NY TIMES is a welcome, needed, breath of air. We're still lucky to have somewhat of a free press!!!
Best source of news, good app, but.. 4/5
Don't you think the app looks more and more like a social media feed?
That's how the app currently feels to me. News and analyses are incredible, the paper is truly the crown jewel of US news media, but the app.. used to be the best, maybe still the best. But yes, it feels more like my Facebook feed, not a newspaper app.
Great content but disappointing app 2/5
By Ed Hendel
I love NYT's content, but this app is subpar. It saves a ton of data on your phone even if you don't save anything manually, so it takes up a huge amount of space (several hundred MB). It doesn't integrate with the iOS Reading List from Safari, and there's no option to open the article in Safari or Chrome. It can't open embedded YouTube videos in the YouTube app. The breaking news notifications don't have any sound. All in all, it's a very poor app that doesn't integrate with iOS properly.