App Works 100% 5/5
For all users complaining that the app doesn’t work, it’s most likely operators error. If your company hasn’t allowed pushed notification approval, then you won’t be receiving those alerts. Ask your company to turn that feature on. That’s what I did and now it’s working.
Getting there... 3/5
No support for Apple Watch?
Requires Touch ID 1/5
Yeah, no thanks.
By Security Rockstar
What a great experience. Really love how easy it is to use while increasing security at the same time. Even works on an airplane!
Can’t enter key code #’s 0-1-8-9 1/5
By Sia Kees
What can’t you enter these #’s kind of useless
Why the hell do we have to log into our accounts and then download an app to access that content? Isn’t that the purpose of having login info and changing our password every 90 Days?! This is garbage.
I hope your company doesn’t force you to use this garbage app. It won’t work so can’t even log in.
Drains my battery 1/5
This app seems to rapidly drain my battery way too fast. I am not pleased at all. However I am being forced to use it if I want to access certain features from my company website. Not thrilled nor amused
Great concept, but... 2/5
I love that my company is integrating two-factor authentication on our accounts, but the fact that I had to install, uninstall, and reinstall this app for a twenty minute period to get the registration link to function with the app was an extreme annoyance. If Okta’s registration links actually functioned with the app once the app has been downloaded - the first time - it’d be a lot easier to handle. Push notifications also don’t always allow access as they are intended to.
Maybe this needed some extra time in beta.
Simple done poorly 1/5
How hard is it to develop an app that should be so simple?? No obvious way to get off 'activation' screen - kept looping back to reset. Finally got frustrated and just deleted. Going back to a plain text verification alternative that is thankfully offered through work too.
Nightmare to configure. 1/5
It was a real nightmare to get this up and running compared to virtually every other verification program I have used. What a mess.
Who Made this? 1/5
Not sure why companies are wasting their time and money relying on this app...the design is horrible and there’s no way to get support on it.
Worked fine when you first set it up, but what happens when you get a new phone? Why isn’t there a way to authorize new devices?
Just because something is free software doesn’t meant it work well for big companies
Privacy concerns, horrible UX/flow 1/5
The fact that this needs access to your camera is already a concern for privacy.
Not only that, if you delete the app after verifying, there’s no way to re-verify. I’m surprised my company is using this service.
This is so unproductive 1/5
When I tried to enter my code manually it won’t type with have the numbers. You have to pray that your code uses the numbers that would type out. This is a bad verification system. They need to fix this or get dropped and find a different way.
Waste of time because it's slow and doesn't work! 1/5
Terrible app. Was forced to download. When I need to log in and identify myself, I have to leave the page thats asking and go into the app to approve, and then when I go back into the app that was asking me it just reloads and asks AGAIN to approve...Over and over and over. So terrible.
Terrible app 1/5
Forced by employer to download! This app is terrible and also uses a lot of battery power!
I would have given it a zero rating if I could have!!!
Horrible app 1/5
Was forced to download this app for work. Has to be one the worse designed and functioning app that any company could or should be allowed to be connected to.
With repeated ERROR messages, failed connections, not able to open the app in general.
When you rely on this to do your job and this app fails more then it succeeds. It truly makes you wonder why it continues to even exist?
Doesn't update one time code 1/5
The old version worked much better.
Now the countdown timer expires but the code does not refresh. Frustrating that the only way to get a new code is to force wit the so and restart it.
Worst app ever 1/5
I would give it no stars if it were possible. Doesn’t work and a waste of time
Runs down battery 1/5
A client forced me to download this app, and since adding it to my phone, my battery runs down twice as fast. I've tried to change the settings to keep it from running in the background, but it's not an option. I glanced at the reviews to see whether I could delete the app and add it back when needed, but others have said that's a major hassle. It's especially frustrating since I only use the app a few times a month. I'm going to complain to my client and put in my 2 cents that they find another means of verification.
Awful and does not work! 1/5
By Garlic nodes
Why our company decided to utilize this verify as a secondary security option is beyond me. I’m sure if it worked I’d be happy, however that is not the case. I can never call in or out for or request time off because this mess of an app refuses to work. It will not type in specific keys which are almost always required for access. Based on other reviews, the issues have obviously been present but never been addressed since it’s inception. Fix this crap please!!!!!
Watch app not working 2/5
Worked great until I got the iPhone X. The phone app works great but no longer has the circle look. The watch app keeps telling me to open app on paired phone and set up...even though I have it open on the phone and it’s paired. Need the watch app fixed or a solution to what may be going on.
Doesn’t work on iPhone X 1/5
Just upgraded to the iPhone X. Now the codes are blank.
Catch 22 1/5
By Why in the world do I need it?
Won't let me re register my phone, cause I have to use the okta to open a new barcode but can't cause my phone isn't linked.
Terrible, never works properly 1/5
I hate this app and I hate that I’m forced to use this at work. It never works properly. Every time I log in, I have to reset the app and completely reset my fingerprint, sometimes more than once. I’ve had to call their customer service line twice and spent 20+ minutes trying to fix these issues. This app is terrible. I would never use it, but sadly am forced to because of my job. Submitted a request to my employer to stop using Okta as it’s a time and money to waster.
Overly complicated and horrible 1/5
Horrible app and service. Forced to download the app because the codes they texted me were not working when I tried to set up my account. Barcode then wouldn't scan, nor would it create the manual code. Through some miracle, had them text me a link that finally created a code that worked. Thought I could delete the app as it's a waste of space. But no, you need to keep the crappy app or you won't be able to get into your account. Now I'm locked out of my account and have to wait for tech support to do some kind of reset. Horrible app, horrible company, horrible system.
Does Not Work on Watch! 2/5
This app was obviously not launched even once by developer on the watch:
- code is truncated on Apple Watch most of the time
- if it is showing up, it is bad code: have to wait 30 seconds for the good one
- code is way too small, why such small font?
This is the worst app I've ever downloaded, my work place just recently switched to this to be more safer however, it's just more inconvenient and it doesn't work 95% of the time. It's not working for me at all, what used to be simple things are now hard because it's impossible to access anything. Pure garbage.
I hate this app so much 1/5
It's a battery and space waster. You can't delete it or you get logged out and can't reauthorize your account because you need to be logged in to do that. It's the dumbest thing I've ever seen. And you want to delete it because it does nothing. If runs in the background wasting battery life and phone space
Non viable app 2/5
Basically, if you delete the app, you have to jump through hoops of fire to get the verification set up from your phone again. Really ridiculous that Okta support technicians cannot help with this situation. I appreciate the security they are trying to provide, but there has to be more than one way to securely access the app.
Best MFA app to date 5/5
Between push notifications and the recent update allowing for multiple instances, it's the most solid MFA app I've used. Far and away superior to code-based MFA.
Bad app and Okta 1/5
So many issues with this app and does not work good with company. What a waste of time and money
I only have an IPad. I can't scan the QBarcode from the same screen and the secret key is worthless because it will not allow 1,8,9, or 0 to be entered and it keeps generating keys with those numbers. WORTHLESS!
Works great 5/5
This app works great. Quick and easy. Way easier than having to get a text message or phone call.
Most of the negative reviews are criticizing their employer for adding extra security.
Worst app ever 1/5
This app should be removed from the app
Store immediately. It can't scan a simple barcode and that's the only way it has to access the app.
Great and easy to use
Push notifications completely broken 1/5
Terrible app. Hope you like typing in series of 6 numbers in 30 seconds. Beg your organization to use Duo.
Easy to use 4/5
Turned this on for my company and we had great success. It was easy to deploy and end users had little trouble using it
Crashes on startup 1/5
Uninstalled it, reinstalled, hard reset my phone, and still won't open. It simply crashes to the desktop in my 6+. Terrible.
Excellent MFA 5/5
App allows for both push and a soft token. Easy to self register and works like a charm. Looking at the reviews below it appears most bad reviewers are angry about their employer adding a step to access something and are taking it out on this app. Functionality is smooth. Recommend for self service enroll MFA.
Update revised 3/5
Ok ok... everyone that's trying to use this app .... if your not told about the verification code that pops up that's the 6 number you enter, I could not open in safari , so my fellow Cast member told me to open it in Crome .... and prestó it works ...... check it out I hope this helps with many of us app users ..... i hated it at first let's see where it goes from here .... have a magical day everyone and good Luck...
This has made checking email so complicated.
Crashes on start 1/5
I can't even get this app to run properly. It only crashes on starting it. It's been like this for me and my 5s for a few versions now...
Update: Yep, still crashes... Time to hire new developers that care.
Crash on start 1/5
Cannot even boot up...
And the point is....?! 1/5
Forced to get this app through my employer just to see my paycheck. Terrible waste of time, i dont feel like im any more secure. Just haing to go through a third party to get my info i should be able to get through my employer. If youre considering this for your employees, DONT
Don't force it, let it be an option 1/5
My company forced me to get this app in order to call in for my shift. Very frustrating to figure out, I attempted to do both a push verification and a manual configuration. It took me a while to get it sorted. I just wanted to call in! I feel this is useless. What purpose does it serve, needing to access my camera and location?!
Works perfectly and provides two factor security
No problems here 5/5
Quick and easy setup. Worked fine for me.
Terrible waste of time 1/5
Simple enough......UNTIL you have to manually enter a code. Some digits ARE NOT enterable. Flawed app, for sure.
Not even usable.