Doesn't update one time code 1/5
The old version worked much better.
Now the countdown timer expires but the code does not refresh. Frustrating that the only way to get a new code is to force wit the so and restart it.
Worst app ever 1/5
I would give it no stars if it were possible. Doesn’t work and a waste of time
Runs down battery 1/5
A client forced me to download this app, and since adding it to my phone, my battery runs down twice as fast. I've tried to change the settings to keep it from running in the background, but it's not an option. I glanced at the reviews to see whether I could delete the app and add it back when needed, but others have said that's a major hassle. It's especially frustrating since I only use the app a few times a month. I'm going to complain to my client and put in my 2 cents that they find another means of verification.
Awful and does not work! 1/5
By Garlic nodes
Why our company decided to utilize this verify as a secondary security option is beyond me. I’m sure if it worked I’d be happy, however that is not the case. I can never call in or out for or request time off because this mess of an app refuses to work. It will not type in specific keys which are almost always required for access. Based on other reviews, the issues have obviously been present but never been addressed since it’s inception. Fix this crap please!!!!!
Watch app not working 2/5
Worked great until I got the iPhone X. The phone app works great but no longer has the circle look. The watch app keeps telling me to open app on paired phone and set up...even though I have it open on the phone and it’s paired. Need the watch app fixed or a solution to what may be going on.
Doesn’t work on iPhone X 1/5
Just upgraded to the iPhone X. Now the codes are blank.
Catch 22 1/5
By Why in the world do I need it?
Won't let me re register my phone, cause I have to use the okta to open a new barcode but can't cause my phone isn't linked.
Terrible, never works properly 1/5
I hate this app and I hate that I’m forced to use this at work. It never works properly. Every time I log in, I have to reset the app and completely reset my fingerprint, sometimes more than once. I’ve had to call their customer service line twice and spent 20+ minutes trying to fix these issues. This app is terrible. I would never use it, but sadly am forced to because of my job. Submitted a request to my employer to stop using Okta as it’s a time and money to waster.
Overly complicated and horrible 1/5
Horrible app and service. Forced to download the app because the codes they texted me were not working when I tried to set up my account. Barcode then wouldn't scan, nor would it create the manual code. Through some miracle, had them text me a link that finally created a code that worked. Thought I could delete the app as it's a waste of space. But no, you need to keep the crappy app or you won't be able to get into your account. Now I'm locked out of my account and have to wait for tech support to do some kind of reset. Horrible app, horrible company, horrible system.
Does Not Work on Watch! 2/5
This app was obviously not launched even once by developer on the watch:
- code is truncated on Apple Watch most of the time
- if it is showing up, it is bad code: have to wait 30 seconds for the good one
- code is way too small, why such small font?
This is the worst app I've ever downloaded, my work place just recently switched to this to be more safer however, it's just more inconvenient and it doesn't work 95% of the time. It's not working for me at all, what used to be simple things are now hard because it's impossible to access anything. Pure garbage.
I hate this app so much 1/5
It's a battery and space waster. You can't delete it or you get logged out and can't reauthorize your account because you need to be logged in to do that. It's the dumbest thing I've ever seen. And you want to delete it because it does nothing. If runs in the background wasting battery life and phone space
Non viable app 2/5
Basically, if you delete the app, you have to jump through hoops of fire to get the verification set up from your phone again. Really ridiculous that Okta support technicians cannot help with this situation. I appreciate the security they are trying to provide, but there has to be more than one way to securely access the app.
Best MFA app to date 5/5
Between push notifications and the recent update allowing for multiple instances, it's the most solid MFA app I've used. Far and away superior to code-based MFA.
Bad app and Okta 1/5
So many issues with this app and does not work good with company. What a waste of time and money
I only have an IPad. I can't scan the QBarcode from the same screen and the secret key is worthless because it will not allow 1,8,9, or 0 to be entered and it keeps generating keys with those numbers. WORTHLESS!
Works great 5/5
This app works great. Quick and easy. Way easier than having to get a text message or phone call.
Most of the negative reviews are criticizing their employer for adding extra security.
Worst app ever 1/5
This app should be removed from the app
Store immediately. It can't scan a simple barcode and that's the only way it has to access the app.
Great and easy to use
Push notifications completely broken 1/5
Terrible app. Hope you like typing in series of 6 numbers in 30 seconds. Beg your organization to use Duo.
Easy to use 4/5
Turned this on for my company and we had great success. It was easy to deploy and end users had little trouble using it
Crashes on startup 1/5
Uninstalled it, reinstalled, hard reset my phone, and still won't open. It simply crashes to the desktop in my 6+. Terrible.
Excellent MFA 5/5
App allows for both push and a soft token. Easy to self register and works like a charm. Looking at the reviews below it appears most bad reviewers are angry about their employer adding a step to access something and are taking it out on this app. Functionality is smooth. Recommend for self service enroll MFA.
Update revised 3/5
Ok ok... everyone that's trying to use this app .... if your not told about the verification code that pops up that's the 6 number you enter, I could not open in safari , so my fellow Cast member told me to open it in Crome .... and prestó it works ...... check it out I hope this helps with many of us app users ..... i hated it at first let's see where it goes from here .... have a magical day everyone and good Luck...
This has made checking email so complicated.
Crashes on start 1/5
I can't even get this app to run properly. It only crashes on starting it. It's been like this for me and my 5s for a few versions now...
Update: Yep, still crashes... Time to hire new developers that care.
Crash on start 1/5
Cannot even boot up...
And the point is....?! 1/5
Forced to get this app through my employer just to see my paycheck. Terrible waste of time, i dont feel like im any more secure. Just haing to go through a third party to get my info i should be able to get through my employer. If youre considering this for your employees, DONT
Don't force it, let it be an option 1/5
My company forced me to get this app in order to call in for my shift. Very frustrating to figure out, I attempted to do both a push verification and a manual configuration. It took me a while to get it sorted. I just wanted to call in! I feel this is useless. What purpose does it serve, needing to access my camera and location?!
Works perfectly and provides two factor security
No problems here 5/5
Quick and easy setup. Worked fine for me.
Terrible waste of time 1/5
Simple enough......UNTIL you have to manually enter a code. Some digits ARE NOT enterable. Flawed app, for sure.
Not even usable.
NOT Simple 1/5
This is a horrible app. I have been trying for several DAYS now to get this to work. I am beyond frustrated. I am not technologically illiterate yet I can't figure out how this works. I have never seen anything so user hostile.
Needs improvement 2/5
By Wa wa white sheep
The first time I downloaded it the push notifications wouldn't work so I had to manually input the codes. Soon after I got a new phone and had to scour my company's site to figure out how to re-register my phone since there's no way to do it through the app unless you have a QR code or secret code from the company, on their internet. Because of this I was locked out for days (it was my weekend) when I needed access right away.
Numbers don't work!! 1/5
I've finally got a barcode to go through, unfortunately if the generated pass codes include the digits 1,8,9, or 0, they don't type! This is beyond frustrating and as an employers PLEASE don't subject your employees to this mess of an app!!!!
It's Great 5/5
I especially love the push feature!
Download --not 1/5
My company offered this to use and it won't even download on my iPhone. Just sits there Waiting. Tried twice.
Phone app works great, watch integration needs some tweaks 4/5
The phone app does what it's supposed to - works great. The watch app works great if your company has Push Verify enabled. My company does not, so I must manually enter the code. The issue with the Watch App in that scenario is that the watch app is utilizing the "Dynamic Type" settings on the watch. I have my watch text size set at the highest possible setting and only 3 numbers of the code display on the Watch - forcing me to use the phone app and rendering the Watch app useless. Hopefully they will address this in a future release.
So frustrating 1/5
I just want ti look at my check! The numbers pop up for less than a second and if you're lucky to get a code that you can actually read you better hope it doesn't have a zero because the zeros don't work, this really is quite useless. It says go to a computer... well the reason I'm not using a computer is because it's at work and I need the information now! This is so not efficient and a huge waste of my time
Can't even set up an account 1/5
It's asks for a code to verify but the buttons for the numbers don't work. So the only way I can add my account is if I by some chance get a code that doesn't have a 0,1,9,8. I sat here for 30 minutes like an idiot hoping to get a code without one of those numbers. Trust Disney to set up and app that doesn't work. 😤
Works great for us 4/5
We use Okta verify in our organization and love the push feature. So much more convienant than SMS or other MFA options.
cool app 5/5
my crashes are fixed now
A great way to access your accounts securely 4/5
It is a great resource to use for multiple 2FA logins. Okta always makes it easy to connect to your accounts
Works great for iPhone, iPad needs an update 4/5
App works great, very easy to setup, multiple profiles is a great addition. iPad app needs an update so it works again.
OK but still use work 2/5
OK once you get it set up, I can't get notifications to work properly on iPhone (supposedly to avoid opening the app for the code) and also Watch app does not refresh with new codes, yet the ring does update... very odd.
Still crashing on launch 1/5
Still crashing. Totally unusable. No response to rebooting. iPhone 7.
app hell 1/5
I'm completely stuck. App has crashed on launch. Apple can't help along with the IT dept. at work. BEWARE!
Secret Key input is bugged 1/5
By C. Francisco
For "Secret Key", this app doesnt let you type "0","9","8", or "1". Which is really dumb and inconsiderate.
I was never able to verify my accounts due to this problem. Therefore this app is unusable for me. 0 stars. (I cannot change my password)
Crashes on launch. Now I can't authenticate apps on my laptop, which means I can't do any work.