Confusing, inaccurate, and hard to use 2/5
Often totally wrong, keeps randomly reordering my bookmarks and how buses appear at stops, and is generally unreliable. They say it’s because I’m changing the settings, but that is not true, they’re just blaming me the user for their bad programming. This used to be a good app, but now it is merely better than nothing.
Bus locator not at all accurate 1/5
Can’t tell if you missed the bus or not. It showed my bus a mile past my stop, then 5 minutes later it showed up. How hard is this? Make it work please. This is no better than a paper schedule w/O real-time updates.
Not real time 😏 scheduled time 3/5
During peak hours timing is way off. Faster to walk than wait for late transit. Irritating
Loving this! 5/5
Great app for those who are commuting with bus, very handy and easy to use. I’ve been using this since I was in college when my friend refer the app to me. I love it because the arrival time are most likely accurate compare to the schedule issued at the bus stop. They aren’t reliable.
Extremely Inaccurate 1/5
The app reports that a bus will come in 5 minutes and sometimes it shows up in 1 minute and other times it will show up in 15. Some buses will just miss their stop entirely — as you follow it on GPS. I know it’s not exactly the fault of the developer and more that of the API but the developer does not handle these frustrating cases well.
No Live Updates for 2 days 2/5
The app hasn’t provided live tracking status for two days now, only scheduled departures. Open source so only way to get issues examined is through Github.
Ghost buses flying by 1/5
I have used this app for a year in my work commute, and on a weekly basis I am fooled by it. While it is better than a printed timetable, it promises much more than it can deliver.
“Real time bus transit information” is not a reality using this app, the most common problem is thinking I have missed a bus when I haven’t. The map purports to show the real-time GPS location of the bus; I have dozens of screenshots of my location at a stop and my bus passing by, while the physical ‘real’ bus rattles by a few minutes later.
I’ve switched to google maps, its more reliable.
Badly Needs UI update 3/5
This app is great for what it does, finding the next bus time, but the UI/UX is stuck in iOS 5, it desperately needs some love, I think it’s made by UW now, I’m sure there has got to be at least one designer student who can assist for experience! Please make it so!
You end up missing the bus more often 1/5
By no im up
This app is very rarely accurate. I miss more busses using this app than I used to just reading the timetable at the stop. When this app first came out it was dead accurate, but that was years ago. They apparently only kept it up to sell it then gave up on it. It’s a potty because it used to be so useful.
Always saying bus will be there on time, but it is getting delay every minute when I check it.
Inaccurate but still somewhat useful 2/5
This app is useful for getting very rough estimates of when a bus will arrive. The “live tracking” of bus locations is completely inaccurate, however, and often the reported times are very off. So if you want to now if a bus is arriving somewhere near 1:30, for example, then you can look and see, but arrive at least 3 minutes before the scheduled time and expect to wait at least 10 mins after the scheduled time. The bus is almost always later than the app’s timing, but one rare occasions it’ll be early and then you’re screwed.
Avoid waiting for buses. Walk right up the moment it arrives. The only way to bus.
No other app gives me the same information. I use normal maps apps to figure out my route, but I use this app to actually catch the bus at the right time.
Misinformation App 2/5
By Mr. Helpful
The app is generally inaccurate and provides misinformation. I especially love the Asterisk beside the bus number that tells you no map location is available for the bus. Even though the app map shows a location on the map for the bus. Genius! If you can’t provide valuable information, just make it up.
Essential app 5/5
I take the bus to work every day and this app is a lifesaver. I don’t understand all the negative reviews.
GPS synchronization is off 3/5
*** It was a solid 5 before the update ***
I use this app for Intercity Transit and Pierce Transit. Since the last update the syncing of the GPS has been off. It shows the bus is about 5 stops away when it’s in front of me. I’ve missed multiple buses before I realized it was the app. PLEASE fix, because a lot of people rely on this app being accurate. Thanks
Works good 5/5
I really like this app. It helps me get across the puget sound.
Doesn’t load times 2/5
By Mr Hades
Since last update it doesn’t load times anymore. Basically worthless after the update. Hope it gets sorted soon.
Even one star is too much for this app. Bus schedule is frequently inaccurate. Sometimes it says the bus already came by when I stood at the stop a way before the schedule. Today I was waiting for 578 on 2nd&Pike in Seattle. Bus didn’t came and I thought its just being late as usually but that stop was actually closed and there was no notification for that neither on this app or at the stop.
Failed to show detour 1/5
I really liked the app except it failed to show a detour and this created a very big problem for me. Absolutely ridiculous that I can’t rely on the app and have to check on a computer instead. I hope this is resolved because until then, I certainly won’t be using the app.
App is broken!!! 1/5
What happened?! This app used to show the actual arrival times, now it's only showing scheduled arrivals!!! HELP!!!
Tolerated out of necessity 2/5
I use Intercity Transit and the times for the buses are frequently inaccurate. I’ve waited at a stop for 10 minutes only for the app to suddenly decide the bus left without me. I opened up the GPS tracker and the bus was less than a minute away, waiting at an intersection. Once the bus started moving again, it refreshed its status back to being a minute away. 🤔
This kind of nonsense is more common than it should be. One Bus Away is still better than nothing, but it isn’t something I can rely on.
Just terrible. Its never consistent but dont have a choice as a student to use this app since its the only one out there
helpful trying to find stops. but shows that a bus has already passed by a stop before it actually does. fix it
Watch App 4/5
It would be nice to have an app for the Apple Watch... at least just to show our bookmarked stops.
Good, but one small thing that REALLY could use fixing 4/5
Great app, Love it. Works good for Puget sound region.
Only problem is that Sunday schedules for King County Metro Bus Service are different but not implemented in this app (Shows bus times like a weekday). I tried to bus home late at night after work on a Sunday and the app’s bus times had me thinking I could make it home (when the buses actually stopped running), basically I ended up sleeping outside in the cold, then got a horrible fever...
Small little fix like that could help prevent something like what I put myself through...
Apple watch and quick view widget please 4/5
By gj diego
Very accurate here in San Diego, and it's the app recommended by the MTS. User interface still needs improvement. An apple watch app and a widget for IOS would be very helpful
Must have app in Puget Sound region! 5/5
I use this app all the time to get around Seattle. Lack of data and Ghost buses other people complain about are a result of foot dragging on the part of local transit agencies. If Sound Transit, Pierce Transit, Community Transit, and King County Metro were to release real-time GPS data, this app would work even better.
By Robo Steve 9000
This app is never accurate for bus times
Bus schedules 1/5
Not accurate at all.
If I could do no stars I would 1/5
By Kitty litter Hallie
This app is horrible and does not work.
Phantom buses 1/5
By PDX Review
You can't count on this app because it shows buses that seem to be right around the corner but never show up.
Almost never accurate 2/5
It's fine if you want a general idea of what buses might be where and when but it's rarely accurate. Often says bus is arriving NOW then 4 minutes later no bus and it says arriving 2 minutes late.
Don't update it! 2/5
I just updated it and regret it. I used to always use the bookmarks but the boockmarks do not work in this new update. If you use your bookmarks don't update it.
Excellent and useful 5/5
I love this app. I'm a student who regularly uses public transportation to get to school and around the city, and this app has quickly become indispensable. In particular I really like the live arrival/departure times and alert system.
Ghost busses that never show up. Fails to update important things 1/5
This app could be so soo great but they refuse to clarify if a bus has actually come and gone or if it never actually arrived. Another issue is that it's "real time system" is not real time, in fact it slides with time so "will arrive in 5 minutes" could mean 5 minutes from now (what most people would think) or it could mean 5 minutes from the "scheduled time" the app says which also slides which could mean 15 minutes or later. If i showed up to a meeting 15 minutes late and just declared out right "I'm on time!!!" that doesn't make me on time, it makes me an inept liar. Update: just got off the bus for a transfer, 2 minutes later my bus no longer exists and have to wait another 20+ minutes. REALLY one bus away?
Walk or wait for bus? 5/5
Use this app every day. It works great and gets better with each update.
The only flaw is when there's no GPS signal from the bus. The scheduled arrival time vs. actual arrival time are way different for my bus transfer near the end of the line.
Cannot blame the app for not having data from the Metro system.
I've been standing at my bus stop now for 8 minutes and the app keeps reporting my bus as 100 feet away, 80 feet away or more recently 0 feet away but no bus in sight.
Please fix the status. This app is the biggest driver towards alternative transportation methods like Lyft. I get tired of waiting for a bus that never comes.
Close to being accurate. 5/5
Love this app. It helps me get around the city and towns while knowing which bus to take and when the bus will arrive.
Love the idea, but data consistently wrong 2/5
I've lost track of the number of times this app shows multiple buses going past my stop, when in reality they are nowhere to be seen. Even when it indicates how many minutes they are ahead or behind schedule, they don't seem to exist. Conversely, I've had times when the app shows my bus 15 minutes away yet it rolls up right in front of me. Data is just consistently wrong.
Only good if the bus driver checks in 3/5
Simply good for digging into routes you know. Google maps is far better for finding ways from point A to B. Nice to have another lens on metro but not a necessary app IMHO. Google maps bus status data seems to be pulling from the same data set and equally unreliable. Example: it's 9:51 next bus is scheduled for 9:54 I see in both Google Maps and OneBusAway. I arrive at busstop @9:55 there is a long line and apparent the bus either came way early or hasn't yet. I review both apps and they show the next bus is @10:18 running "3 mins early". @10:03 the 9:54 554 bus arrives. Neither Google Maps or OneBusAway show the arrival of the 554 correctly today. Almost took alternative transport options due to bad data and my tight schedule today. The reliability of this data set leaves much to be desired.
Awesome app! 5/5
By DJ Georgia
I love this app! It makes planning my commute so much easier. Being able to see where the bus is on my route is HUGE! You must get this app!
Not useful 1/5
By Apple worse UX than FB?
The data is often wrong for Rapidride busses. It is so far off that the app itself is useless. Often busses disappear from the schedule. Arrivals are frequently off by 10 minutes or more. The app is completely unreliable.
Misreported bus arrival three times in one week. Showed bus on app, bus never showed up. Really need to get this right especially on workdays...
Don't always believe what this says. 3/5
Yes, I depend on this app. However, I'm the lucky one that always tries to catch a bus on time (because the app says I can) and when I try I barely miss the bus. My other complaint is that the app will tell me that a bus will show up in, say 5 minutes, but then it never shows and when I reference back to the app it suddenly tells me that my bus is now not showing up for 26 minutes. It's frustrating and I'm very much over believing this app anymore.
So helpful 5/5
This helps me so so much to and from school. I don't know what I would do without it. For all of you bus users out there I would greatly recommend this app!
Constantly getting better 5/5
By Scott K in Seattle
I get around by bus a lot (I don't own a car), and I rely on OneBusAway every day--sometimes several times a day--to get me where I need to go on time. Every few months there's another update that adds even more cool features. Occasionally information about a given bus isn't available because the transmitter on the bus isn't working, and occasionally the estimated arrival time is off by a minute or two, but that's what you get in unpredictable city traffic. Just don't plan to arrive at the very last instant and you'll be fine.
98% accurate 5/5
This is one thing I can count on in my busy life. This app has made my life run like clock-work. Thank you guys for creating this for everyone! I really appreciate its accuracy.
So useful 5/5
I can count on one bus away to consistently give me accurate locations and ETD/ETA's.
Big improvement 5/5
Finally, the app has added an alarm! This is very helpful. It is also easier to read than the last couple of versions. Now, the main improvement needed is GPS-based data, but this is really up to the transit authorities which only seem to provide transponder-based data.