Love it, but needs work. 4/5
Great concept, love the point system (although I wish they did not expire after one year due to inactivity) spent way too much time going in circles trying to adjust the number of people from the default of two.
Ended up not using app to make reservation, used the website instead which also needs work to make it easier for occasional users.
Suggest a redesign where the app leads user through asking questions about how many people you want, the date, then time.
How to earn the 5th star 4/5
.......don't ask me to enter the time since the app brings up the available times and I have to choose the time again.
Issues with app and website 1/5
I am wondering if open table is open for business. Can not sign in on either the app or website due to “technical difficulties”
Customer service is terrible 2/5
I’ve been using Opentable for years. I earned a $200 dining credit and instead of sending me a check like they have in the past, they sent me on a wild goose chase that led nowhere near my earned $200 credit. #whengoodappsgobad
Easy to use. But don’t like new forced rating. 4/5
By E Bleau
I have used this app a lot. But recently have found that in order to make another reservation, I am forced to rate my most recent prior dining experience. I don’t like having to do this and may just start calling the restaurants directly.
Great App For Home Or While Traveling 5/5
I love this app for finding a reservation around my home and especially when I’m traveling.
It makes it easy to know what restaurants are close by to where I’m staying and it’s great to be able to look at reviews and menus and also see the restaurant itself.
I love this app and I’d be lost without it!
Not enough restaurants participate anymore 2/5
This used to be a great place to inspire me to find a new place, review the menu, make a reservation, plus earn points (however slowly). But most restaurants have pulled out and it’s impossible to redeem points.
By Molly's Burger
Eagle Rock’s finest
Slow service, high priced 1/5
If you want to be ripped off, get slow service, poor quality and low quantity for what you are being charged for by all means eat here. Us...first and last time ever.
Always easy 5/5
Love using Open Table. Fast. Reliable. Easy to modify when necessary
No abilty to simply type in a restaurant/location! 1/5
By Mile High Adrienne
I never got into this app. It requires location services to be allowed. If it’s off, you cannot just type in a restaurant and a city, state. So I never got out of the starting gate with this app - it’s ridiculous. I don’t do Facebook, I don’t want to sign in, I just wanted to make a reservation at a favorite restaurant and it’s taken me half an hour to do nothing.
Good tool to reserve for good meal!!
Fast Easy and Dependable 5/5
Makes life easier 5/5
By Jupiter Max
Love this ap
Word experience yet 1/5
By ellie shuda
My absolute worst experience in Palm Springs yet. Told my table for two would wait an hour later than Expected. I have never been treated so poorly. Shame on a restaurant I used to love.
U have to try!! 5/5
Everything from start to finish was excellent including the service!
Fantastic reso service!! 5/5
I love using the app when out in the town
By Marcos Barcelo
So far, I have enjoyed using this app to make reservations at various restaurants. Although, I would like to see more places offer bonus points.
Makes things so easy!! 4/5
I find this app simplifies making reservations. However, when they ask you for feedback and you take the time to give it - then they ask you if you want to be contacted and you say yes, and then no one contacts you- it is poor customer service!
Would be 5 Stars But... 4/5
Can’t redeem rewards points without logging in through my laptop. This is inconvenient
The app is very intuitive and easy to use. Highly recommend it.
The Good and The Bad 5/5
By Jo 60
I love the convenience of making reservations on Open Table — and all of my favorite restaurants are part of Open Table! I do NOT like the new way to redeem points. It’s complicated and restrictive.
Love Open Table! 5/5
I use this app at least 2 times per month and have never had an issue.
Support failure 1/5
After using opentable for a number of years I found my account inaccessible and needing a password reset but don’t receive the email. No the reset email is not going to my spam folder and I continue to receive their tech support messages and promotional message. Their tech support just keep telling me to use their password reset over and over and over....
Times aren’t up to date 3/5
Times aren’t available, yet still showing as available
Super convenient 5/5
This app is super convenient. Easy to reserve easy to cancel.
Faulty app 1/5
Tried to modify a reservation the app didn’t allow, then tried canceling it still didn’t happen, fix it
Generally over rated places 1/5
Few times anything good comes out of a reservation
Amazing experience 5/5
Our server, nick, was very accommodating and attentive to our time since we had a show to get to. Just a phenomenal experience. Had the surf and turf, the fillet melted in your mouth like butter
Just set up a reservation with California pizza kitchen - get there and they say they don’t have a reason as to why table isn’t ready.
Works well 5/5
Not every restaurant is on open table. Customer service is good. Use this ap when I can
Great App 5/5
By Erin Drennen
Easy to reserve and change reservations
Great food and always very accommodating
No Google Account Login? 3/5
I normally use the website to make reservations, but figured I’d download the app for convenience. But for some reason there’s only three options to access your profile,
1. Sign in with Facebook
2. Sign in with open table
3. Create an account
Why is a google account login missing? I’m able to log in with my google account on the website...
I’m guessing this an Apple vs Google issue. But I can sign into gmail on the mail app just fine.
Don’t want to bother making another account just to sign into the app since my points wouldn’t transfer.
Love it 5/5
Took me a little time to understand how to use it and have no problem now. Enjoy using it
Delicious will definitely go again!!
Essential for Business 5/5
I often have to magically find restaurants for foreign business colleagues. I used to have to keep track of all the places I sent them to in past years. Now, I can just find a type of restaurant, read reviews and make reservations for them. It works well for me.
Need to fix your app and website 1/5
I am very upset how so many restaurants use this company and yet the app dosent really work as good as just calling the restaurant talking to someone and making reservations. It's impossible to get anything done with the app and not to mention how much restaurants must be losing business due to people getting frustrated after 10 min of trying to do something as simple as make a reservation. Please fix asap or please go out of business so we can actually have someone who knows what they are doing go into business... you are not helping any of us...!
Reservation with Ease 5/5
Always easy to reserve the most popular restaurant. Never an issue with my reservation. Always use the app.
Quit emailing me daily that I have points to spend 1/5
I’ve been a user of this company for many years. You have now started emailing me daily that I have points to spend. STOP IT!
By Serve them
Opentable is a trustworthy resource for finding great food and an amazing dining experience.
Thank you so much
We have always had CH as our go to. I think they are now our “was”.
Made reservation and surprised no outside dining for our visit. We had a 5pm and waited for a while sitting look at the predictable CH environment with old people at the bar waiting to sit.
My wife and I said what about Pacific Grill for the outside sunset. We up and left. Beautiful outside dinning at Pacific!
Wanted to use my Landry’s card but oh well.
By Fredee in Chicago
Opentable makes a suburban visit to Chicago’s best restaurants easy! Recommendations, booking times that match visits and spots preferred are all great offerings to enjoy the best the city and suburbs have to offer in great restaurants.
Best apps 5/5
By Luis Miguel Corona
The Best Ap For Dining with Friends 5/5
Search, book, highlight a special celebration, invite, give directions, remind, enjoy (or not), review and rate your experience all in one ap!!
Doesn’t work on Apple Watch 2/5
It keeps indicating to sign in on the iPhone.
Easy to use 5/5
Very helpful in finding a restaurant in an unfamiliar destination. Never had a problem booking nor if I had to cancel reservation. Points system/rewards is a plus for using their service.
Open Table has saved my bacon multiple times. Just THE best!
Very helpful, especially for last min reservations! 5/5
We love to use open table for last minute reservations as well as for special occasions