Would give 0 stars if I could because I can't even log in to receive rewards. Sure I can access the shopping part of the app, but I'd rather be logged in to receive the GSOM rewards. Anytime I try to sign in it says "Services unavilable momentarily. Please try again in a few minutes" and no matter how long I wait, it will never work. Don't waste your time
I literally can’t get any of the buttons to work on the start page. All I want is to get my bonus points and have a comfortable app experience.
This is the WORST if you are trying to purchase an order. It's so glitchy
Useless app 1/5
By Unamused customer
I get server error every time I go to log into the app. Wrote into customer service TWICE and no resolution still. Rewards pints are confusing as hell. Nothing explains exactly how it works. Went to see how many points I had and it “converted” them to a dollar amount but nothing was saying that is what was being done.
All in all, poor systems, poor apps lead to bad experiences. I think they rushed all of these services or ran out of money in their contract to fix these problems.
NOT FUNCTIONAL 1/5
By Agent 0712534
Cant log in without it crashing which means you cant even access the store. ABSOLUTELY POINTLESS
Keeps crashing on login screen 1/5
I literally just updated this and it keeps crashing
App doesn’t work 1/5
Keep getting a message at login saying “Service temporarily unavailable. Please try again in a few minutes.” Please fix!
An issue 3/5
Okk.. I personally enjoy the app it’s quick with purchasing and like the clothing but at the same time I constantly have a problem with the apps performance. Each time I try to open the app it opens then close like 5 seconds later. I uninstalled and reinstalled the app already twice but I still have a problem please fix
Really Bad 1/5
Has really bad connection, never lets you log in on the home screen and is always glitching. Always having problems with this app and is very hard to place orders without an error. Would recommend just shopping/ordering directly from their website.
Why all the complaining??? 3/5
By I'm Karl!
I love shopping at this store and sure the app has a few flaws, but they seem to be fixed pretty often...Very glad for Touch ID feature when you sign in
CANT SIGN IN 1/5
Been trying for about a week!!!!!!!! Keeps telling me service is unavailable. So annoying, PLEASE FIX!!!!!!!
Couldn’t even log in the app on cyber monday 👍🏼
Can’t even log in 1/5
Keeps saying something like momentarily unavailable try again later, but it never works. Can only log in in web browser. Narrowing down results was a hassle and too complicated.
By Lindsay 🤘🏼
If you try to buy anything it’ll make you retype everything multiple times before it goes through, and it ended up charging me twice
FIX FOR IPHONE X 1/5
Not full screen!!!!
The app wont even let me log in at all, it gives me a server error or something like that, conpletely useless. Needs a fix ASAP
It’s okay 3/5
By Ashley Ro
Whenever I want to add something to my wishlist it says that I have to pick a size first but there is no button to pick a size but other than that it’s ok.
Can login 5/5
Can’t login after update in app
Tired of this App! 1/5
Problem with adding to wishlist still hasn’t been fixed!
Doesn't Work 1/5
Can't ever even log in. Always says service unavailable. So....useless.
Bad Really Bad 1/5
It Won’t Even Let Me Make An Account It’s That Terrible This App Need An Update A BIG ONE
was working till it logged me out of my acc and now it won’t let me log in.
Hardly works 1/5
It rashes constantly and it gives me so much trouble logging in
Better off sticking with the mobile site
No signing available 1/5
It won’t let me sign into my account.
Has potential if it would work! 1/5
I had to see what all the fuss was about with this app and why nobody could get it to work. Well, just installed and got the “service unavailable” error after trying to log in. I’m really disappointed with this app as it is obviously broken. It has one job to do and that is to allow me to shop!! If I can’t do that, then it’s worthless. Hey PacSun!! Fix your app please!!
Honestly the most horrific app when it comes to trying to make a purchase. I personally always get error messages, telling me to try again later, and even after calling I have no solutions! The customer service is terrible over the phone, and the app itself is a massive mess. No matter how many windows I go through, whatever device I use to make a purchase, it constantly gives me an excuse, and redirects me back to square one. It’s sad. I even tried to reinstall the app, and now it won’t even let me log in! It’s saying that service is unavailable, meanwhile I have a friend beside me using the app on his account just fine. It shocks me how bad their services are, and its actually frightening at how pathetic their phone representatives are. Telling me to just “go into the store, they can help you there.” If that were the case, then why bother wasting time with the online store anyway? Pathetic.
BOI THIS APP IS GMT IT DOSENT LET ME LOG IN WHEN I OPEN THE APP I PUT IN MY STUFF AND THEN IT SAYS NOT AVAILABLE AT THIS TIME SO I TRY IT THE NEXT DAY AND IT SAYS THE SAME THING SO I DELETE IT AND REINSTALL IN AND PUT IN MY INFO AND IT STILL SAYS ITS SERVICE UNAVAILABLE MOMENTARILY AND THEN I WAS LIKE MAYBE I PUT IN MY PASSWORD WRONG SO I DELETE THE APP CHANGE MY PASSWORD AND IT STILL SAYS SERVICE UNAVAILABLE MOMENTARILY SO FIX IT OMGGG THIS GMTTT SMH
Absolutely Frustrating 1/5
By Bad and good game
When you are shopping, it will add your merchandise to the bag but when you go to view the bag it says updating n takes very thing out. Also after being on the app to long it says "session done" so it doesn't let you shop or buy anything. I ordered one thing weeks ago and never got an email to confirm my purchase or show the package information so I could track it. During this same transition Pacsun took money out of my account instantly, but I got no points added to my Pacsun account it didn't even show I made a purchase. When I finally got my order shipped to my home the box was destroyed and I was very unhappy with the merchandise. I prefer shopping in Pac-suns store because the app is absolutely frustrating and needs improvements.
Only one complaint 1/5
It keeps crashing
Easy to use 4/5
Very easy to use
Worst app jfc 1/5
I literally hate shopping on this stupid app, the search option is horrible, the filters don't have enough options, get it together pacsun
Can't open my rewards! I love pacsun products so it makes me very sad that whenever I open my rewards it's a blank white screen. I love pacsun I just wish I could get rewards to get a discount on the products I love. Makes me sad☹️
Terrible App 1/5
Glitchy! Not a very good format.
By America E
Great stuff at this store, definitely my favorite!
HORRIBLE APP 1/5
Once they changed the format of the app it has been horrible. You try to add things to your cart from your wishlist and it just deletes them and never puts them in your cart. Also you try to add things to your wishlist and it doesn't add stuff. It logs you out every time to go back into the app and it's hard to navigate. Please go back to the old format it was so much better.
STEALS MONEY 1/5
By Username 666.
Monday night I ordered new puma shoes and a mock shirt and when I placed the order it said invalid at this time, or something like that!!!! I contacted pacsun by email and I haven't gotten a response back!!!! Don't buy they will just steal your money!!!! Also, it logs you off every time.
Literally the worst shopping app ever, considering all the crappy third world shopping apps. Said "payment cannot be processed" or something along those lines so I closed and opened it then it processed the same order twice. Oh and orders can't be cancelled once processed.
It won't let me favorite anything 1/5
By 😎😎😎swag master
The app is close to pointless
It always logs me out and plus I have a small Willy
$300 of merchandise out my cart 2/5
Just when I was done shopping and about to click back to the cart, my session expired . Awesome...
I had some good stuff in there too. The app looks and works great aside from erasing your shopping cart after 30 minutes 😕 Not gonna waste my time using it again.
Hate it. 1/5
It constantly glitches.
Bring back the old version!!! 1/5
The new layout is horrible I don't even use the app anymore and what happened to the points for sharing products feature? -.- and it logs u out all the time
I can't open it 2/5
I have no idea why I can't open this app
Touch ID is terrible 2/5
I have enabled Touch ID for this app but it is basically useless. Every time I open then app I am still prompted to enable Touch ID & still have to enter in my password.
buggy as hell :( 1/5
By My milkshakevfhhdthfth
i ordered a pair of shoes and it rejected my card twice and then accepted it the third time. i received confirmation for one order and then checked my bank account and they charged me two times for it. called the company and they claimed i made 3 purchases of the same pair of shoes. please, if this is a bug fix it so it doesn't happen to anyone else.
Wont let me see anything till i activate location to always 1/5
Every time i get on the app it tells me to go to setting and activate location to always.. but that option never shows up in the settings and it wont let me shop or see any of the clothes or nothing until i activate location to always..
What's wrong with your app? 1/5
Constant and frequent crashing. Get your stuff together.
Used to love this app... now it's unusable 2/5
This app is not how it used to be. First off, it logs you out every single time you go back on it and it can be a pain to always log in. Second, the app is very glitchy when scrolling through items and occasionally blacks out. Please fix these issues, possibly in your next update...
Fix this app bruh 1/5
By Sick iPod
Fix these dumb bugs
SOMETHING IS WRONG WITH THE APP 2/5
When I usually order from the app I receive an email with all my items saying the order has been received and also I am able to see it in my order history usually within an hour of purchase. But this time I haven't received an order confirmation through email and while I was shopping through the app it kept crashing. But I go to my bank account and it shows that I paid for the items but I haven't received an email and it also won't so in my order history within the app. It has been 9 hours but still nothing. Please help!!!!!!!