I used to love this store and the stuff used to come really quick but I ordered a shirt 3 weeks ago and it still hasn’t came. So I went to my account and look at my order history and it said I didn’t have an order history even though I’ve ordered lots of things from that store before. On top of that, it does NOT let you “heart” things (save items to your wishlist). You press the heart and it turns black like it saved but a second after, it turns white again. You can keep pressing it but it will not save it. 1/100000000000
Won’t even let me log in smh
so bad 1/5
By gabby brum
literally can’t even scroll to shop without it glitching and sending you back up to another spot on the screen..... such a bad app!!!
I hate this app now. 1/5
The app was great at first but now it wont let me even log in . Im over this app and store now , never again.
Can’t even log in 1/5
I’ve tried multiple times to log in but it keeps saying, “service unavailable momentarily. Please try again in a few minutes” Every single time I try to log in.
Weird App, the website is better 2/5
I’ve used the app only once and I hated it. While I’m scrolling through like a list of t shirts, it just glitches and like jump up and down and kinda freezes. Scrolling down the app is so annoying. Better to just use the website.
Needs update 1/5
Doesn’t even let me log in at least the website works🤦🏽♂️
Bugs Galore 1/5
Things that do not work well (or at all)
- Basic scrolling
- Shopping cart (does not clear after purchase, is not reliable to keep things saved)
- Checkouts with gift cards
- Returning to list after looking at an item.
All of the basic interactions are so buggy with this app. I love PacSun, and I honestly don’t know how they’ve gotten by with such a terribly buggy app for so long. I’d like to see their management team use this app.
Can barely scroll through products... very difficult to see items that i may want to purchase... might as well go onto a different site:/
This is the only thing I hate in my life. 1/5
I am a happy man, but this app craps in my mouth every time I order (or “accidentally” order) something. The app CONSTANTLY logs me out, crashes, and glitches. Every stupid coupon I ever enter never works (which just recently I placed an order for a fanny pack with two coupons, hit the “place order” button, and received a message telling me you couldn’t add two coupons to an order [understandable], BUT when I removed one of the coupons, hit “placed order” AGAIN, it ordered TWO fanny packs—and get this—WITHOUT ANY COUPONS APPLIED). On top of all this bull crap, I can’t save ANYTHING to my wish list so I literally take screenshots and look them up later. I might as well ask customer service to marry me since I spend so much time complaining to them in my life. Pacsun, you need to fire all of your app designers, and offer a better price to the app designers at Urban Outfitters. Trust me, your business will thrive. I’m going to go write a 5-star review for Urban Outfitters now. Peace.
error message every time I try to log in 1/5
will not let you me log in
Redownloaded 69x, but never lets me login 1/5
By GEORGE ALVARADO Jr
Redownloaded 69x, but never lets me login
Always says momentarily down, try again minutes, but after deleting and redownloading BOTH iPad AND iPhone APP VERSIONS, BUT STILL never NEVER ever WORKS. BUT it does work on my Samsung S5!!! LOL
Needs fixing 1/5
Every time you look at something and back out of it the items reset. Super annoying.
Bad app. Online isn’t much better either. 2/5
Frequent problems with logging in. After sorting product pages, scrolling down fails to load products. Sadly their website isn’t much better. App keeps me from buying more.
i don’t know... 1/5
I have downloaded this app multiple times trying to get the app to let me log in, but it won’t. I’ve read multiple reviews about the issues within the app but I haven’t experienced any of them because I can’t even LOG IN. It’s so frustrating. No matter how many times I re-download the app, restarted my phone, or change my password, nothing works. Every time I try to login it tell me this, “Service unavailable momentarily. Please try again in a few minutes“ . This problem has been going on for much over a month. I have completely lost hope that I will be able to shop on this app. All I want to do is browse the store’s items but I can’t without safari. Can the pacsun app PLEASE fix this problem ASAp.
By Sara Rossi
what have you done? it used to be bad but now its worse! not even the search function works!
God Awful 1/5
By Big Boobs Momma
This app is so fckn bad if you are trying to make a purchase. No way possible. I didn’t think they would be able to make something shittier than their website. Gift cards won’t work and regular payments work sometimes. Please fix the website or app and help with the gift cards please
App does not work 1/5
By Jesus GS
It doesn’t let me login into my account. I’ve tried many times and it always says services aren’t available to try later.
Ordered 3 items and tells me only one shipped since the other 2 were “out of stock” then why let me order them in the first place and they told me this a whole day after. Let me know before ordering that’s all I ask for Jesus Christ.
Wish I could give one star. SCAM 1/5
By Lauren jiggle
This is the WORST designed shopping app I have ever seen. It's impossible to buy clothing from this without an error message at checkout yet it STILL charges your card. I attempted to buy two pairs of jeans and a hoodie and it read errors 6 times so I had to go onto the website through google, and my bank called me saying it charged me 6 TIMES when it only went through once and I only got one confirmation email. Reading similar reviews, It's sad that such a huge company has not fixed this. I no longer will be ordering from Pacsun online ever again. FIX THIS!
So many errors. 1/5
By Blush blah me
I try to log in, and it’s saying “try again in a few moments”. I’ll restart the app and even wait a day for it to say the same message.
I'm confused and annoyed 1/5
I don't know if it's just my account but every time I try to save something to my wish list it will not save. This never happened will the older version which is getting me upset and annoyed. I recently downloaded the app again hoping the issue of the wishlist had been fixed but I had not. As a member and customer I am not pleased.
Update it 1/5
By Vaughn Reese
App never lets me log in.
So I downloaded this app a couple months ago thinking it would make it easier to just get on the app and shop instead of having to go onto safari, and having to push more buttons... to this day, I still have not been able to log in. It always says the same message after attempting to log in: “service unavailable momentarily. Please try again in a few minutes.” Obviously I would try again a few minutes later, after I’ve already logged into my account through safari, and it still would not work.
I’m not one to complain, but I shop at PacSun fairly often so I’d like the “ease” of being able to log in through the app.
The app is very glitchy. Gives me errors a lot and since updating it, the login screen doesn’t work at all. You can see it select the buttons when you touch them but it never does anything. It just cycles through the pictures. I was just using it before fine before I updated it. Now it won’t work at all.
Login issues 4/5
This app is kek worthy but has some really bad issues with the log in.... can't even log in and I really need to check something I was going to buy... I'd like 10,000 points after issue is fixed since you guys couldn't let me log in when I was going to buy jeans...
Fix ur Fing app already 😡🤬
Can’t log in 1/5
Can’t even log in, the app gives me a service unavailable error message. Please fix this matter. It’s frustrating knowing that you can’t even log in.
“Service temporarily unavailable.” Watch that flash up every single time you try to log in
Can’t log-in 1/5
Won’t let me log-in...keeps giving me error messages. Needs updating
Won’t even let sign in says error
Would give 0 stars if I could because I can't even log in to receive rewards. Sure I can access the shopping part of the app, but I'd rather be logged in to receive the GSOM rewards. Anytime I try to sign in it says "Services unavilable momentarily. Please try again in a few minutes" and no matter how long I wait, it will never work. Don't waste your time
I literally can’t get any of the buttons to work on the start page. All I want is to get my bonus points and have a comfortable app experience.
This is the WORST if you are trying to purchase an order. It's so glitchy
Useless app 1/5
By Unamused customer
I get server error every time I go to log into the app. Wrote into customer service TWICE and no resolution still. Rewards pints are confusing as hell. Nothing explains exactly how it works. Went to see how many points I had and it “converted” them to a dollar amount but nothing was saying that is what was being done.
All in all, poor systems, poor apps lead to bad experiences. I think they rushed all of these services or ran out of money in their contract to fix these problems.
NOT FUNCTIONAL 1/5
By Agent 0712534
Cant log in without it crashing which means you cant even access the store. ABSOLUTELY POINTLESS
Keeps crashing on login screen 1/5
I literally just updated this and it keeps crashing
App doesn’t work 1/5
Keep getting a message at login saying “Service temporarily unavailable. Please try again in a few minutes.” Please fix!
An issue 3/5
Okk.. I personally enjoy the app it’s quick with purchasing and like the clothing but at the same time I constantly have a problem with the apps performance. Each time I try to open the app it opens then close like 5 seconds later. I uninstalled and reinstalled the app already twice but I still have a problem please fix
Really Bad 1/5
Has really bad connection, never lets you log in on the home screen and is always glitching. Always having problems with this app and is very hard to place orders without an error. Would recommend just shopping/ordering directly from their website.
Why all the complaining??? 3/5
By I'm Karl!
I love shopping at this store and sure the app has a few flaws, but they seem to be fixed pretty often...Very glad for Touch ID feature when you sign in
CANT SIGN IN 1/5
Been trying for about a week!!!!!!!! Keeps telling me service is unavailable. So annoying, PLEASE FIX!!!!!!!
Couldn’t even log in the app on cyber monday 👍🏼
Can’t even log in 1/5
Keeps saying something like momentarily unavailable try again later, but it never works. Can only log in in web browser. Narrowing down results was a hassle and too complicated.
By Lindsay 🤘🏼
If you try to buy anything it’ll make you retype everything multiple times before it goes through, and it ended up charging me twice
FIX FOR IPHONE X 1/5
Not full screen!!!!
The app wont even let me log in at all, it gives me a server error or something like that, conpletely useless. Needs a fix ASAP
It’s okay 3/5
By Ashley Ro
Whenever I want to add something to my wishlist it says that I have to pick a size first but there is no button to pick a size but other than that it’s ok.
Can login 5/5
Can’t login after update in app
Tired of this App! 1/5
Problem with adding to wishlist still hasn’t been fixed!