Customer Focused 5/5
Have been using Parking Panda for years now. I like the ease of app use, multiple parking locations, and most importantly excellence in customer service. Whenever there is an issue, whether inside or outside of their control, Parking Panda has always been there to put the customer first. Highly recommend!
Great company! 5/5
Great customer service! The people over at parking panda are true professionals!
Touring Dc 5/5
Convenient, affordable parking 5/5
Used this app to park across from National Aquarium in Baltimore. No place to scan upon entering but had no trouble at exit...just inserted ticket first, then scanned my phone worked like a charm and saved me $13.
Frustrating User Experience 1/5
I rented a car parking space in MN for a conference, which stated I had Thursday thru Sunday for parking but the scanner only opened the gate on my arrival. Every time I tried to leave or get back in it wouldn’t open the gate and I had to call for help. Parking Panda never picked up the phone once. I had to speak to the building maintenance team and they could only open the gate for me. This made us late to our conference on two occasions. Apparently I had misread that a ‘pre paid multi day reservation’ meant that I couldn’t come and go in the evenings! I still haven’t found anywhere on their website or app that states this. I may use the service again because it’s a great concept but I’ll know next time to book a separate session for Thursday, Friday and Saturday next time!
I have used this app twice in Houston. Worked great. 5/5
Worked great for reserving downtown parking spots in advance. The app allows you to evaluate parking prices from your phone vs while driving around. I have recommended the app to my friends.
So easy 5/5
Parking Panda is simple, convenient and very reliable. Excellent
I had a reservation problem 5/5
So I use this app pretty frequently, at least once a week, use it to park in the same garage and have never had a problem until this past week. The stars were misaligned and nothing went right. I made a reservation, but there was a glitch, it didn't work. I got a ticket for the garage figuring I'd sort it out on my way out. Well, no one was to be found and I ended up having to pay to leave and even worse, I couldn't get a receipt or my original ticket back from the automated machine. So I left feedback and was contacted by Parking Panda. In the words of Mike Holmes, they made it right. Thank you and I amend my original rating.
Parking review 5/5
Was easy app to use and parking was as promised
Seamless process 5/5
By The ratesss
Was visiting the Museums in D.C. where parking is impossible. I went on line and found parking the night before and paid. Directions were spot on and paying with the reservation on my smartphone was super easy and convenient. Will use from now on.
Great Experience! 5/5
We had a great experience with Parking Panda! We used this app to find parking for the Astros/Yankees game 1 of the ALCS. While most parking was $40-$80, we paid $6.50. We were 0.5 miles from the stadium but we were ok with that.
Awful parking experience. 1/5
By Saratoga runner
We parked in the Hill Lot near Yankee’s Stadium on East 165th Street. I booked on-line because it was a play-off game and was worried we wouldn’t get parking. There was no one in that lot when we got there except about 100 cats crawling all over the cars. Finally someone who was clearly living in one of the cars in the back of lot came out. I would have just left at this point but the ap has already charged my card.
When we returned to our car after the game a man in a red car was blocking in our car and wouldn’t move unless we paid him $5 in cash. He did not identify himself as the owner of the lot, so we had no idea who he was. We felt very unsafe and threatened.
This was a very shady operation and I would never park here again. Because this ap recommended this lot I will never be using it again.
So far so good 5/5
Love the app is fast
They stink 1/5
This is the worse service of any business I ever dealt with. I order and 10 minutes later they cancel. Use park whiz as they are so much nicer and better
It worked for me, easy to use 5/5
By Antoh Muchai
It was my first time to use this App and i like the convenience and the fact that my spot was available when i arrived 2 hrs later when on the gate it displayed,"parking full". I would use it again and refer my family and friends
Easy to use!! 5/5
We used Parking Panda in Pittsburgh on an evening where we knew there were at least 4 large events close together. The app was so easy to use and we were so pleased with the garage it sent us to as well as the pricing. Will use again!!
Easy to use 5/5
Once the account was set up, the app is easy to use. I chose to park at a hotel that was by a major airport and that saved me about $90. One thing that was missing was the name of the hotel, even though it was on the picture, although it was blurry. I will use this app again.
I love the convenience 5/5
I do not enjoy driving into D.C. but Parking Panda reduces a lot of stress in that I know exactly where to go. We have used Parking Panda 3 times now and have been pleased with the locations and the service at each garage. I know that it's sometimes more expensive but the convenience out weighs the few extra dollars we've paid.
This app has no idea how to find the closest actual garage. I did a search knowing full well there were garages located within 1&2 blocks. The best this app could find was 6 blocks away. No thank you.
So Far, Good !!!! 4/5
Initially I was hesitant to use this app, after reading quite a few negative reviews. I was going on vacation to Baltimore,MD and decided I didn't want to feel overwhelmed looking for parking. The event I was going to attend, recommended Parking Panda. And, boy am I glad I signed up. I made two reservations at two different garages. I had two great experiences. The staff at each lot were great and helpful. I'd definitely recommend. I didn't give 5 stars because I am relatively new.
Used the app while sitting in traffic to book my parking spot. Accidentally put in the wrong exit time. I immediately cancelled & repurchased w correct time. All while waiting at one red light. So fast and easy!!
Saves money and it's easy. 5/5
I always look for the panda scan. Drive up scan your phone and drive in. When you leave, scan your phone and drive away. No tickets to deal with.
Reliable app - great customer service! 5/5
Love this app, and recommend it to all my friends in the Bay Area. They have an amazing customer service!
Easy to use app 5/5
Information given by the app is accurate. Parking lots and garages as described. Seamless refunds issued if necessary.
I love Parking Panda, too. 5/5
This app has made going to the City bearable again. Knowing I have a parking space and knowing how much I will have to pay and being able to charge to my credit card completely simplifies my visits to San Francisco and allows me to enjoy the rest of the trip.
Made my trip to Washington DC so much easier (and less scary in NE!) to have this parking set up in advance! Very easy and that says a lot from a non-techy girl!
Can be great, but risky 3/5
This app is awesome, when the reservation works. However, if you reserve parking at an unattended and for some reason your code will not scan, you are stuck with the full cost of parking (plus the amount you paid the app unless you send them a receipt or credit card line item). In an area like San Francisco, that can be an expensive mistake.
Their support, while very kind, are not available on nights so there's no way to get assistance except to pay the posted parking rate.
Parking made easy 5/5
Great service to prepay parking for football games in Los Angeles.
Simply the best 5/5
Very usable app, has saved me hundreds and hundreds of dollars in parking fees. I love it.
Parking Panda - For all your parking needs 5/5
Parking Panda is an easy, user-friendly application for finding and purchasing reasonably priced parking nearest to your destination. I can’t say enough good things about this app and service.
I frequent the Baltimore, Maryland and Washington, D.C. areas for concerts, work conferences, hockey games and all other kinds of events where I typically need to park in a garage or find parking for the event. The app allows you to easily select your specific date, time, and location. The app provides specifics on the parking locations such as hours of operation, cost, maps and also provides events taking place on certain dates.
Some garages include QR code scanners specifically for Parking Panda where you scan your parking code to enter and exit the garage. While not all garages have it, it’s a super convenient addition to the app. One thing to note though, is that you cannot enter the garage BEFORE the time you have selected. If it’s 4:59pm and you chose 5:00pm, you will not be allowed to enter. Makes sense, but little inconvenient if you’re at your destination early.
Whether your using the app to plan your parking in advance or find something last minute, it’s great to have. Often times, the parking I select in advance on the app is less than that the day of.
Parking Panda’s customer service it top notch! If you should have any issues or concerns about your parking, contact them and they will do their best to accommodate your needs. I have spoken to them on several occasions, and I have always had a pleasant and positive experience.
Deleted app 2/5
By Mike Rickman
App did support larger font and had higher rates than competitor Spot Hero. Too many options available to keep an app that's mediocre
ParkingPanda app really easy to use! 5/5
By News reader2
Had a great experience recently using ParkingPanda and its app to find and make reservations. Opened the app and found a great price for parking in Baltimore before baseball game. Really quick and easy to use. Very satisfied!
User friendly 5/5
I hate finding a parking spot in Washington DC. With this app I not only found a spot within a block of my destination (1600 Pennsylvania) but I was able to reserve a spot and pay for it all from the app. Very user friendly.
Love this App 5/5
So nice to know where we are parking before we arrive for event! I changed our parking so easily refunded other reserved parking that I did not use. I recommend Panda Parking!! 😊👍🏻
A must App to have 5/5
Great App! Very responsive and easy to navigate. No matter if it's for the pre-planning or last minute deal, it never disappointed me.
Worked in NOLA! 5/5
Very pleased with the app. Had zero problems at the parking garage.
Easy parking BUT very confusing garage 4/5
By madddddddd :(
Very helpful 5/5
I love this app. My family and I have found it very helpful each time we visit D.C., which is often as we have family there. I would recommend this useful app to anyone.
Parkind Panda sempre me ajudando na escolha antecipada dos estacionamentos 5/5
Utilizo muito esse aplicativo pois posso planejar meus passeios antecipadamente com um custo menor se pagar no pocal
Panda Parking is bombdiggity! 5/5
Parking in Downtown Baltimore City is expensive. The panda helped me find parking for $10 vs $20. Efficient and easy. Keep up the good work!
Need More Parking Garages with Scanners 3/5
No issues in the past, but recently I have prepaid for parking, then was unable to use due to no scanner or attendant. This has happened to me 2 times now (1 time in DC and 1 time Atlanta). Customer service was nice and they did credit me money in my parking panda account to use toward a future reservation, but I'm skeptical and don't have time to continue to worry weather or not a garage is going to have a scanner or if I'm going to end up paying 2x then have to send in receipts to get reimbursed.
Stole my money 1/5
Booked a spot, they gave me a name to a garage specifically for GPS and it wouldn't show up. Tried to cancel wouldn't let me. Ended up parking elsewhere and paying twice
Easy to navigate....packed with information 5/5
Great app and great service...parking panda saved me $120 on my last trip...great customer service, and terrific bargain.
Great app 5/5
Will always use when going to the city
Fool proof parking reservations! 5/5
By Greg in CT
I have been using the ParkingPanda app to pre-book my parking for the last several years. The app is very easy to use from finding a spot to paying for the spot to getting to the spot! I have used it for parking in New York City, Newark, Boston, and Washington DC. I have never had a problem and have recommended parking panda too many friends.
Loving Parking Panda 5/5
By Ellen DB
Great App. Live in NY where parking is a premium and expensive. I love that I can book in advance rates are great and without stress. Visit museums, see shows eat at my favorite restaurants never a problem.
Love, love, LOVE Parking Panda! 5/5
By Mad FB'er
I've been using the Parking Panda app for over a year in the Boston area. I can't speak highly enough of what a great experience that I've had via this app. It has helped me find ridiculously reasonable parking – no small feat in Boston! These parking situations have felt safe, well lit, properly attended and in very close proximity to places I have stayed for conventions. The app is extremely easy to use in both securing a reservation as well as checking out of the garage at the time of departure. I've had no issues each time I've used it. Thumbs up all around! A+++++++!
Easy to use 5/5
Easy to use app that finds a cheap parking close to location needed
An absolutely foolproof perfectly functioning app 5/5
Nothing more to say here!
Good most of the time 4/5
Only issue I ever had was then selling me a garage space in Boston when the streets to the garage were closed for a street fair. Got a full refund.