The app consistently does not work. Do you have to delete and install for each application. The apps location service is dysfunctional, and it cannot locate the parking zones near you. Very frustrating.
Great app. But has a major flaw 3/5
I've been using this app for about a week now. It's been working fine, up until a couple of days ago when I tried to stop the parking early after I parked under the maximum hours option. I wanted to leave early and to stop the time, but it won't let me. So I had to pay for an extra 2 hours after I left.
For the developers, please fix this and give us the option to stop the hours anytime we feel like it.
I got a ticket! 3/5
Used same way every time & now I get a ticket? I have emailed ParkMobile & haven't heard back (yet). $25.00 ticket I am not paying & now I have to deal with it? You all need to have a support that will deal with this asap. I am sure you all have a contract with the city so don't make your customers be your customer service. Not my problem City of St Petersburg, FL puts your info on meters & tickets me anyway. You guys figure it out. 295208 I have been emailed & have also been contacted by the city. I haven't had time to email them back yet, but hope to be fixed with an email to them . Thank you.
Easy and convenient 5/5
Can't complain about this app. I never carry cash and this makes your life much easier. Highly recommend.
Great app! Saves me in places like Washington DC. My only wish is that this used Apple Pay
Flat out broken 1/5
This app has never successfully worked for me. I've called the help line, I've tried all the different options, and nothing works. It's a broken app and the developers should all be fired.
Edit: 2 years after the last review and it's still a horrible app. The only reason anyone uses it is because we are forced to. This morning the app couldn't remember that I had an account, even though I logged in YESTERDAY. The Help Page is bloated and impossible to navigate. The Help Desk gets back to you when they feel like it. The only thing that works are the people who give you a ticket when the app crumbles and you can't pay for parking.
App is great when it works 3/5
When the App works, it's a great time saver. However, I have connection problems and often, when I am connected, I have to re-enter information. Sometimes it doesn't remember my favorite zones. Sometimes it doesn't have any zones listed and doesn't recognize the ones I enter manually. And, I've had to re-enter my license plate and other information constantly. A real hassle!
Nice app 5/5
By Smiley Otter
This app made parking easy
I used to love this app.... 1/5
This app used to work perfectly, but in the past 6 months or so it's non-stop glitch. Half the time it doesn't remember my login, and the other half I get a message that the zone number I entered is incorrect for my area. A hard reset is required to fix. Using a credit card is now easier.
Love the new app! 5/5
It looks great and as always it's easy to park without the coins. I'm glad I can reserve parking. Cool new feature.
Awesome App 5/5
Amazing! Looks great and easy to use!
life changing! 5/5
I don't know what I would do without this app.
Useless unless you are Dutch person. 1/5
Does not work with my current apple account since it is US based. Even though I have a local Dutch bank account. Hope some day Dutch businesses can someday see beyond being Dutch. Almost all digital channels are designed for locals, not accommodating millions of expats who contribute to the local economy.
I need to use it in Netherlands only.
Best App for the Urbanite! 5/5
Love the update Parkmobile has provided in their new app version! Now I can do on-street and off-street parking all in one convenient location. This is a must have app!
Best one yet! 5/5
Keeps getting better and better!
Reserve space? 1/5
What do I do when I reserve a space in advance, pay in advance, and the lot where my space is reserved is full?
It sounds like the airlines now, overbooking flights and yet collecting ALL THE DOLLARS!
How about a customer service telephone number where the parking police can verify our paid parking spot? freshtry, St. Petersburg, FL
Updates Mess it up 1/5
When it works it's fine. But when it updates it kicks you out and consumes too much bandwidth on LTE to restart properly. Took me until I had wifi today to get it to reconnect to my account.
This is one of two apps that won't update. App Store says unavailable yet it's on the update list.
Try again folks.
A great time saver! 5/5
Love the update! So easy to pay for parking. Every place I travel I look to see if Parkmobile is supported and in most cities I go to, Parkmobile is there. Awesome!
Awesome App! 5/5
So easy to use
It took My money! 1/5
It charged me but the meter still showed expired. I almost got a ticket even I already paid 2 hrs. Good thing I caught the meter aide and showed her my app. She even said that don't ever rely on this since if they see a red a flashing light (meaning expired), that's all they go for. I wasted $4.
Credit card number compromised after first use 1/5
I attempted to use the app for the first time and couldn't get it to connect. A day later my credit card company notified me that my credit card had been used at a sporting goods website. It may have been coincidental but I deleted the app and now use the kiosks instead.
By super cool dude.
Apple Pay??? 1/5
Spot Hero, ParkWhiz, and Parking Panda are SO MUCH easier to use with Apple Pay!!!
This app got me a ticket 1/5
Followed instructions on Dallas City meter to download this app. Only option on the app after submitting all my credit card info was to pay for a 12 hour block even though i needed it for only two hours. The pp advised not to worry about the blinking expired reading on the meter so I Bit the bullet and paid..came out two hours later to find a citation on my car. Spoke with the meter maid on scene and showed him the meter countdown on this app revealing i haf an entire day l, proving there was no violation. He responded by showing me his ticketwriter screenthat there was no recordinf of my payment or license plate. Thank you to the on scene channel 5 crew who put a camera on our comvo which convinced him to take the citation back eventually. This app will get u booted or cited!
Add features! 2/5
For the most part I haven't had too many problems with the app, but adding some new features would definitely make it more convenient. Being able to change the car that's in the spot after having started a parking session would be great. That way if I forgot to change to the correct car in the beginning. I wouldn't have to pay again to re-park a different car in the same space. Also being able to cancel parking would be great. Especially within the first 15-30 min of parking to get my money back. I understand that you wouldn't be able to let us cancel at any time but a grace period would be a great addition. Just like how many garages allow if you're in them for less than 15 min, you don't have to pay.
Pretty crappy 1/5
By Charles wolf iv
Be cool af if it was fixed.
Full of bugs, not connected with meters.
Dear police- Blame this app, not drivers.
But the meter said "expired" even though I've paid and was never updated throughout the whole time I was parked.
Oh well, I paid my pass and I didn't get a ticket, so I can't say it's "horrible" however it's possible.
One star is generous
Not Dependable 2/5
By Sir Parks-a-lot
Worked great initially; in last two weeks no longer working well; very slow response; had to delete app and load again 3x to get it to work; doesn't recognize my user name or email
Total scam 1/5
In Washington D.C. Park mobile will be glad to take your money and D.C. Meter maids will be glad to write you a ticket. It has happened to me three times in the past year. Good luck contacting Parkmobile. D.C. Waste your entire day over a 30 dollar ticket if you fight it. Scam
Fails me every time 1/5
By Dan of dc
This new version fails Every time. starting the app it brings me to the login screen asking to login because it couldn't find my credentials. Again and again. I have to cancel the login screen and then it pops me right into the app, logged in. Took awhile to find the secret login way. Please fix this bug.
By Create nickname Here
I used this app for a long time and it worked perfectly. Now it requires multiple verifications every time I try to use it. I've finally deleted it in frustration. There have got to be better options.
Latest release brings even more problems than usual 1/5
By Sayin it like it is
As other reviewers have noted, a recent change in the app wiped out my credentials, and even when going back in and manually re-entering everything, I encountered THREE separate error messages (problem adding vehicle, problem loading account information, to Ken updating email address). I eventually gave up, which is what Parkmobile should do.
I've had issues in the past with getting ticketed when using the app, and the feedback mechanism in the app is worthless, as it just pushes your comment to an email address that creates a case in a ticketing system...and then does nothing with it. I tried to reach out several times this way with no response, and finally got a response through Facebook messenger, which involved so much back and forth, poor communication from the Parkmobile rep, and lack of resolution that it wasn't worth the frustration.
What happened? New version might get you a ticket 2/5
By TBone AD22
Parkmobile is a great concept and has saved me many times over from getting tickets. However, the most recent version of the app is flawed. The biggest flaw is when parking in Oakland, the zone number may not always appear on the app's map and there might not be signage or stickers on meters to indicate the correct zone. For example, it might show only one zone pin at your location that is 1-2 blocks away from your parking space. If you use that as your zone, since there are no other options, you could open yourself up to a $65 parking ticket as the actual zone/pin location might be different. I recently got a parking ticket even though I thought I paid for parking. Just the other day this happened again, but I showed parking enforcement the app with time remaining. She let it go, but let me know if I was not there she would have written me a ticket. C'mon Parkmobile there should be better QC with the app.
I was in a hurry when I downloaded the app and didn't read the reviews. I paid for an hour and a half (all that was allowed) and set up the reminders. I received my reminder 20 minutes after the time had expired. When I tried to add money there was no option to do so - assuming because it expired. I had to hoof it back to my car - luckily I didn't get a ticket. This app is absolute crap!
Stopped taking transactions 1/5
By Amazing start to finish
Highly inconvenient 1/5
The area where I parked had no other option than to use this app. It took far too long to download the app, create an account, and then enter payment information. It was highly inconvenient.
Trying to download 1/5
Horrible...overcharged me 1/5
By tyce nyce
This app is hard to use, unresponsive, frustrating and in the end USELESS. I tried several times in vain to access my parking spot, and in the end was asked to pay more than the parking meter fee. AWFUL!
Zero stars 1/5
I have to put 1 star because they won't allow zero stars or negative stars. I cannot respect apple if the continue offering this application in their store. As for the owners of the app, they should change their business to something else. It is embarrassing.
This is so wrong! 1/5
I used this app for the first time and when I get back to my car I find a ticket on my windshield. I think that the persons responsible should pay for everyone's ticket
Fix this app!!! 1/5
By Gee More
App will not accept my payment and let me start a session
Absolutely terrible 1/5
By Hellsing Ultimate
This app is being used at my school and students are forced to use it. Instead of counting the time that you spend parking you have to purchase a set amount of time to park. There are many times when I spend money for about 3 hours and then if I get out early I cannot get a refund on the time I did not spend. I can understand that from a business point of view this is a great way to make money, but it's also a great way to piss off everyone who is forced to use this app.
Fix the update, gang 1/5
It's become buggy since you updated and I'm back to feeding coins in the meter.
Difficulty logging in, not finding parking zones. Get it fixed, folks!
Crap app! 1/5
Paid for a parking pass through the app last night and this morning had a lovely ticket on my windshield. Get it together or take it down, your not helping anyone.
Just overall poor quality 1/5
Slow and generally poor interface. Only let me buy a half hour block when I was parked in a two hour zone. Of course I had pay again and be charged the "transaction fee" again. Not going to break the bank but still annoying and needless.
Bugs cost me money 1/5
By Scott chop Sui
I had no issues with the app until recently. The other day I entered all the fields needed and selected pay. The app took forever and finally said it could not process the transaction. I had started from the beginning and the second time it processed my payment. A few minutes later i got two emails confirming they took payment for both of my attempts. When i complained to Park Mobile, this was the response.
Chelsea (Parkmobile Support)
Apr 25, 8:38 AM EDT
Thank you for taking the time to share the details of your experience, and for using Parkmobile!
Parking transactions can't be adjusted once started, as no parking operator allows us to have that functionality.
Parkmobile is merely a pass-through and tracking functionality for those funds; they go directly to the parking operator for your area. We don't have the access or ability to reverse or cancel transactions or to refund the fees the parking operator has collected. However, Parkmobile would be happy to offer a one-time refund as a gesture of goodwill. I've initiated that refund now, and you should see that amount added back to the card we have on file for you within the next 10-14 business days.
Please let us know if you have any questions or need further assistance. Thanks for using Parkmobile!
Member Services Specialist
Thanks for the parking ticket 1/5
By Floridian Sam
The latest update is buggy and difficult to use. I thought I put in for an hour, and discovered that the transaction had not actually started when I got back to my car and found a $50 citation under my windshield. Thanks a heap.
Update = erases your saved credentials 1/5
Every time I update the app, the next time I launch it requires me to enter my credentials which I do not have on hand so I can't park!!! Save peoples' credentials upon updating! So ridiculous.
So buggy 1/5
Get a qa team
World's worst parking app 1/5
By BobK 52
This parking app is almost unusable. It is very difficult to figure out, requires many irrelevant operations and is basically worthless. Don't use it unless you have no other option...