Great app 5/5
I love this app. However recently I tried to use it for airport parking and since then the app crashes whenever I open it.
Works great 5/5
Never had a problem. I love the alert feature. No glitches and very convenient.
Not paying to park, paying to reserve a spot. 1/5
By Buster Ruby
First time using the app, looked on the map for a place I wanted to park it stated it would be $25. Set my time 6 PM to 1 AM. Paid my $25. I was driving oversize vehicle so I knew in New York they will charge extra for that. Arrived a half an hour early to pick up my vehicle. Was charged $32 extra. The complete bill was $57. The parking attendant informed me that he would be charging $10 more for oversize vehicle, which is what I expected. What I didn’t expect was to be pay more than $25 to park as per the app. I called customer support. The support person was not at all knowledgeable or understanding my situation. It’s took her 25 minutes to finally tell me that I did not pay $25 to park but just to reserve the spot. Not at all what I thought I was going to pay. Also if she just said that to me immediately I wouldn’t be waiting around for 25 minutes. It was a freaking nightmare at 1:30am in the morning. I will never use this app again and I suggest you do the same.
Never Again 1/5
When it works it’s helpful, however, ive had to load and delete it 4 times now.... It doesn’t remember me and consequently I need to go through the entire process.... again. Ridiculous. Im OUT!
Good app. 4/5
I use it twice a day on two days a week. The only thing that bothers me is that occasionally I have to leave before my time is up. I wish that I could cancel the remaining time on the meter. Last week I had to leave two hours on the meter because my appointment didn't show, but I had to feed another meter several blocks away. It was too cold for this old lady to hike that distance.
Bye bye coins and tickets! 4/5
No more searching every last crevice in my car for they last quarter! I can't recall the last time I needed quarters in any Parkmobile severed area! Love the receipts coming to my email! A real game changer in a ticket happy city like D.C.!
Horrible customer service 1/5
Got a ticket using this app. Tried to log in to site to see if error was made when info was entered by myself. Locked out. Numerous requests to reset password have been acknowledged but no reset password has been sent. It’s been a week and daily requests were sent.
Using notifications for ads???? 1/5
I just got a push notification telling me the easiest part of my day was paying remotely with this app. I get waaay too many alerts as it is, whomever decided this was a good idea really needs to reconsider.
Super Easy! 5/5
Love this app. No need for digging around for coins! Really user friendly.
Great app 5/5
This app is great and really convenient. I can add extra time from anywhere and even reserve a parking space genius!
Easy Parking in DC 5/5
Great app!! No worries about change or running back to the meter! ... I have used the app to park in several states ... The latest was New Orleans, LA ...
Super Easy! 5/5
I have class in the morning and seriously have to race people for a parking spot because it is really hard to find parking. So, whenever I’m in a hurry, I just use this app and pay for parking while walking to class.
Worth the surchage to save time 5/5
Parking at the Beacon station in New York can be very stressful and time consuming. If I find a parking spot with about 90seconds to spare, I'm able to run to my train and pay for my spot as we pull off. The $0.25 upcharge is well worth the convenience.
Works well 5/5
Easy to use.
Great parking app with a flaw for iPhone X users 4/5
This app is great tool to pay for your parking spot without having to use the parking meter and pulling out your wallet wherever Parkmobile is supported. However, it’s not optimized for the iPhone X. Black bars appear at the top and bottom of the app, which can get annoying and outdated as more apps continue to optimize for the X. Hopefully Parkmobile can fix this soon.
It’s pretty basic. 5/5
It’s simple, has never let me down and is convenient.
Works great 5/5
I've never had a problem with it!
Parking is a breeze 5/5
Fast & easy
Amazing app 5/5
Works perfectly!!!! Don't have to extend parking in person ; so convenient !!
Works well, Font unreadable 4/5
I have been using this app for about a week and think it is outstanding. However, when you are using the app to enter parking information. The font is so thin, fine and faint - I can hardly even read it. I wish they would make the line weight heavier and darker when entering the parking zone and time limit. There is no way to contact the company via an app link. It would get 5 stars if this part of the interface was improved.
Works fine so long as 5/5
I have Encrypt.me turned.
Ticketed with no refund 1/5
Used parkmobile services and still received a ticket. You have to protest the ticket with the ticket provider by providing a history of the parking transaction. However, even if the ticket is cancelled - you DO NOT receive refund for the faulty parking session via parkmobile.
Customer service is non-existent!
Terrible company and situation for people that just want/need parking.
Love it! 5/5
This makes my life easier. Thanx a million for this app!!!
Customer Service is Fantastic 5/5
I’ve been using this app daily for 6 months to pay for my parking and I’ve only ever had one issue. Last week, there was a connectivity issue and my payment didn’t go through. The customer service team was super responsive on social media and walked me through a solution. In the case that you experience an issue with this app, just reach out to customer service. They’re incredible, responsive and very supportive.
I will continue to use this app whenever I park anywhere. It makes parking (which can be stressful at my busy train station) easy and convenient. Thanks Parkmobile!
Best parking app 5/5
By Toast D
Best parking app. Easy to use.
By carl prof
Great app! 5/5
Gets the job done as advertised.
Wont work and no one provides any help. Useless 1/5
I have submitted a request for help several times and received no help!!
The app shows me on the map, I have entered the zone number correctly in various parts of the city but it keeps saying "No Nearby Zones" and tells me that the zone number is invalid.
Map is incorrect with numbers. 1/5
Stop being bad at this. Fix your map and your numbers. You caused me to get a ticket. Idiots.
Easy peasy 5/5
Easy to use, nice to pay with my phone and walk away, especially if the weather is too much to handle or there's a line at a parking kiosk, and when I have my kids with me.
Not one thing worked! 1/5
1. When I input zone on parking meter it tells me there’s no such zone.
2. When I input my license plate info I get “there’s a problem registering your vehicle”
3. When I input two different credit card numbers, it can’t register those either.
This app is garbage.
Great app! 5/5
Super convenient when there are long lines at pay machines (especially during the rainy season) or you’re running late.
By Nor cal lax
I tried to charge my EV; it took my money (twice, at two different stations), but dispensed no power. No way to abort a session and (per the FAQ) no refunds. Money down a rat hole—do not use this app!!
DO NOT UPDATE TO THIS VERSION 1/5
I’ve been using this app for years but the most recent update has terrible glitches. Parking does not register the full time paid (I chose 1 day and was given only 4 hours, also unable to extend), and you cannot park multiple vehicles at the same time. The “change vehicle” function does not work. I tried reinstalling but it did not fix the problems. iOS 11.1 on iPhone 7
Does the job👍 5/5
Great invaluable app!
It does what it says it will.Great!!!!
Easy App 5/5
By Miles August
Only used it a handful of times but so far so good!
So Convenient! 5/5
Parkmobile is very useful. I have been able to use to park at locations in Chicagoland.
Easy to use 5/5
By Zia Ria
Easy and convenient!
Easy and convenient 5/5
By EEE mom
I can pay on the go!
Non reliable 3/5
When it works it’s a really great app. But it only works 7/10 Times. Which is really unfortunate because today was one of those other 3 times and I missed my quiz.
The problem is I’ll assume my app is working as normal so I’ll get out of the car, go into my building, but as I’m walking it won’t recognize me and it won’t allow me to login. So then I’ll have to rush back outside to not get a ticket and pay the meter.
I see what it is trying to accomplish and it’s a terrific idea but you guys need a better IT/logistics team.
Worst App Ever 1/5
This is the most user unfriendly unintuitive app ever developed. They never to just start over cause this is a cluster####. Sorry but nothing should be this difficult to use I have other parking apps that are over the top easy. It’s a waste use Quarters.
A joke 1/5
By I'm a noob.
I thought that finally intelligent human beings had come up with a time saver. Nope. Paid for parking with app and 3 minutes later have a ticket. A joke.
This app saves me lots of time!!! 5/5
Best app in the market when it come to parking!!! Love this app allows me to add time to my meter with out having to go back to the car and add coins or put my credit card again also reminds me when time is about to expire!!!!
University of OR 4/5
I do like your app. However it would be nice if you offered park times on a 1/2 basis instead of just hourly.
Overall positive experience 4/5
By Littletommy 1
Good value, convenient and easy to use.
Great App 5/5
Super easy to use. Love it.
Download forever 1/5
Trying to use app to park for an appointment. It's taking it forever. How about another option to use a credit card. Believe it or not there are people who may not have a smart phone but would like to park.
Terrible app. 1/5
The app will say no network when there is network and will say incorrect password when it can’t connect to the network.
Restarted phone, reinstalled app... same result
I am deleting all apps with a password. 1/5
I have too many passwords to remember. If my fingerprint isn’t good enough your app is just wasting my time.
Inaccurate park zone, unable to modify 1/5
I was on a case, got notification 10min left, so I renew immediately and got the wrong car registered (since i am using a loaner car for the day) then I registered again, paying again, click on the app where I “park” but it was the wrong zone numbers. I am hoping that I wont get the ticket on top the fact I already paid twice for 1 car for the same hours! I wish there’s a way we could modify, we are only humans, we tend to make mistake which apparently some people taking advantage of that.