Just overall poor quality 1/5
Slow and generally poor interface. Only let me buy a half hour block when I was parked in a two hour zone. Of course I had pay again and be charged the "transaction fee" again. Not going to break the bank but still annoying and needless.
Bugs cost me money 1/5
By Scott chop Sui
I had no issues with the app until recently. The other day I entered all the fields needed and selected pay. The app took forever and finally said it could not process the transaction. I had started from the beginning and the second time it processed my payment. A few minutes later i got two emails confirming they took payment for both of my attempts. When i complained to Park Mobile, this was the response.
Chelsea (Parkmobile Support)
Apr 25, 8:38 AM EDT
Thank you for taking the time to share the details of your experience, and for using Parkmobile!
Parking transactions can't be adjusted once started, as no parking operator allows us to have that functionality.
Parkmobile is merely a pass-through and tracking functionality for those funds; they go directly to the parking operator for your area. We don't have the access or ability to reverse or cancel transactions or to refund the fees the parking operator has collected. However, Parkmobile would be happy to offer a one-time refund as a gesture of goodwill. I've initiated that refund now, and you should see that amount added back to the card we have on file for you within the next 10-14 business days.
Please let us know if you have any questions or need further assistance. Thanks for using Parkmobile!
Member Services Specialist
Thanks for the parking ticket 1/5
By Floridian Sam
The latest update is buggy and difficult to use. I thought I put in for an hour, and discovered that the transaction had not actually started when I got back to my car and found a $50 citation under my windshield. Thanks a heap.
Update = erases your saved credentials 1/5
Every time I update the app, the next time I launch it requires me to enter my credentials which I do not have on hand so I can't park!!! Save peoples' credentials upon updating! So ridiculous.
So buggy 1/5
Get a qa team
World's worst parking app 1/5
By BobK 52
This parking app is almost unusable. It is very difficult to figure out, requires many irrelevant operations and is basically worthless. Don't use it unless you have no other option...
Stupid design 1/5
By Wowie zowie sis boom owie
App is no help if you need to find parking before arriving at destination. I'm at home and have a meeting downtown. I go to app hoping to put in my destination address and get a list of nearby parking locations at which I can pay using this app. The app wants me to enter a parking code but I have no idea what the code is because I haven't got there yet. What were they thinking???
Kiosks are more reliable than this app 2/5
When it remembers I've logged in, this app worked fairly well. Clean design, simple and did the job right. The reminders are a bit of a nag.
Sometimes it logs in automatically, which I prefer. Often it does NOT remember my sign-in credentials or Touch ID settings, so I end up paying at kiosks. It makes me nervous that my credit card info is out there with a company that can't get core functions right. I wish the kiosks worked with Apple Pay.
Ticket in Miami 16 April 2017 1/5
I used this APP to park my car in South Beach 16 April 2016. I paid 10% to the developer of this APP multiple times over the course of five days and still got a ticket. Now I am having to waste my time appealing to the Miami-Dade Parking authority. Why? The developer of the APP should step up and dispute this ticket not me. The APP developers does NOTHING except collect your money. No guarantees, no nothing. This APP is worthless if the officer cannot clearly see I was not in violation. Absolute trash.
Idiotic design 1/5
This is a textbook example of thoughtless, untested application design, that's forced upon the user because of the need to avoid a $25 ticket otherwise.
You can't delete the default vehicle, you can't change the default vehicle, you can rename the default vehicle (I guess no one at ParkMobile has ever bought a new car).
There's also way too many steps to pay for the parking. This is the kind of moronic design that Steve Jobs warned of about.
Always loses login info 1/5
I have used this service and app for years and there is one major bug. It always loses my login details. I assume this happens during updates. No other app I have does this! Why does a parking app need such security!
Love the ease!
Does not work. Period! 1/5
Just as the title says. It doesn't work.
Look the last time the app was updated it booted me completely out. Now every time i try to use the app it doesn't recognize my name or pw. Stopped using it. Please let me know when it's fixed.
The redesign made it too difficult 2/5
They redesigned this app some time ago and I'm starting to feel like I might stop using it. I park in the same garage 3 times a week, and they took away the option to re-park in your favorite or commonly used zones. (When you click the Favorite link, you now only get an option to edit the favorite. You can't click it to park there. When you click on parking history, the list doesn't give you a re-park option.)
I had to figure out how to find my garage again. You can click a map button to show you the surrounding zones near you, but the map is often inaccurate and it is slow to load because I'm in a parking garage (limited cell service). Therefore, it's faster to just wait in line to pay at the garage pay station.
Notifications don't work! 1 Star! 1/5
The app didn't notify me at the 15 minute mark after the recent update. I got a ticket for relying on the apparently useless reminder for the app.
Ticket Free... 4/5
I love this app. I have. It received a ticket since I downloaded it a few years ago. I wish it was compatible with my Apple Watch so I could get alerts from it.
Needs improvement! 1/5
It seems like it should be simple to add me new car but I can't change the default or delete the old one. The app has a toggle to always the default but it won't save the changes but the website doesn't does a default at all, so can't change it there either. Kind of sad!
Terrible UI & UX 1/5
Garbage. Gets the job done but barely..
Newest version is horrible 1/5
I primarily use this app in Greenwich, CT. I've used it many times with no issues. Used it today for the first time after the UI was updated. I was on a telephone conference and didn't realize that the lot was wrong (it used a lot right next to me instead of displaying my favorites) by 1 number. Paid $25 for this mistake. Beware when you pay...
Better than a parking ticket 4/5
There are a few spots in DC where you can't figure out the parking zone...nothing on the kiosk and no suggestions from the app. Other than that it is a great app/service. Need to be able to see weekly or monthly totals for parking expenses.
New App Update Is Horrible 1/5
I've used Parkmobile a lot the past few years but the latest version is really horrible. It can't seem to find my zone(even when I'm right in front of the meter), which often means I can't use the app. I constantly have to log in over and over.
Please make your geolocation better, or still allow people to select the Zone just by typing in the number even if it's. It found nearby.
I buy a day and it gives me 3:39 2/5
I've written Parkmobile support about this. I buy a day and the app shows 3:59:59. The '2' is grayed out.
Don't do this, just go somewhere else and park. App will mess up and you'll get a ticket. Lots of restaurants around and go to Tysons for shopping. Merrifield is great too.
***Do Not Buy*** 1/5
By Austin Thomas too
I loaded and used the app for the first time today. I paid for parking and called the number to be sure all was good. You can't speak to a human. I received email confirmation with times so I figured it was fine. Five minutes after walking away I got a ticket for $45. Complete garbage. Now they have my $5 for parking and I have another $45 parking ticket. Now that I look at the Q&A it says if you get a ticket you must work it out with the local jurisdiction. What a scam. Be warned!!!
Horrible. use quarters 1/5
Remember when you just put quarters in the meters and it seemed like a pain. This app makes that seem wonderful. It doesn't work when you want it to, or it says it doesn't work so you pay with quarters then it charges you later so you get double charged. Horrible, stay far away from this unless you don't value your time.
Barely works 1/5
I've had to re-add my car and credit cards multiple times. Half the time it times out before a task an be completed. It's pretty awful. Unfortunately, for anyone who needs to park in the city, it's a necessity.
Money trap 1/5
Worst app ever. Thanks for the $70 parking ticket bc your app doesn't work.
Bring back "find my car"! 1/5
This update is bad, bad new layout, deleted features, less usable in general and worse than the previous version (which was excellent). "Find my car" was a great feature now gone. Do not upgrade to this version
Used to be great and reliable 1/5
What happened, product manager? App now constantly logs out and doesn't remember well-used zones. Location services seem all screwed up? How could you take a good app and goof it up so thoroughly? Tell Dev team
to get on the ball!
Used twice= TWO TICKETS!!! 1/5
By Charles’ 6+
I typically don't write many reviews, however after my second try of using the App that yielded the second ticket- I can't afford to use it anymore!! The cities using this App don't look at whatever information is in the system and if you don't use the device located on the street, you most likely will end up with a ticket...
Horrible!!!!!!!!!! Do not trust. You will be booted and charged $65.00 - 1/5
Awful-DO NOT FALL FOR THIS SCAM. They charge you to park and boot you anyway- $75+ dollars for a two hour park - don't do it. Huge scam. They are paying them to harass you. Zero stars.they will start a discrepancy with you about lot lines that are indistinguishable. Bs. Scam.
Parking tickets 1/5
Does not notify meters that you have paid, which would be okay if it would tell the city parking enforcement that you paid online. Not going to bother using this app anymore, I am tired of having to go to court and/or send my receipts and proof after getting tickets and notices.
Very Convenient 5/5
I use Parkmobile all the time. It's amazingly convenient by allowing me to continue about my day without running outside to put more money in the meter.
Works every time 5/5
Been using this a while. Way easier than machines. Just don't forget to hit the start parking button.
2nd parking ticket in middle of parking session 1/5
By Parking ticket 002
I just received my second parking ticket while in the middle of a parking session. I paid for parking through the app, received confirmation but still received a ticket. I now have to defend myself in court - no other option. Parking court for St. Petersburg Florida is in Clearwater which is an hour away. Do not use this app!!
By Current user2537
Don't get this app. It used to work well, but since the update it has been useless.
Glitches cause parking tickets!!!!! 1/5
This app is glitchy and doesn't always process the first (or second time.) sometimes is processes twice and overcharges. But that's better than if I forget to double check it went through and get a $75 ticket. It used to just work, now it's so buggy I'm going to find a new lot to park in.
Would be lost without this app
Horrible service 1/5
By Kris in atl
Paid for parking today as I usually do before walking on to the job. Come back down from the job to see that I'm booted. Called the Parkmobile people who sent out a tech who proceeded to tell me since I can't prove what time I paid that the boot is legit. I told them there's no way to show you because your app doesn't display it. So I asked how am I suppose to show you if your company doesn't display it so that customers can show them. All they want is money. They also often charge your card more than once for parking. All in all horrible services
Garbage. Dangerous. Beware! 1/5
In roaming around D.C. you see the ParkMobile signs everywhere. So I got the latest app. I've used it before. It has Terrible bugs...
IT WOULD NOT SHOW WHERE YOU WERE PARKED ONCE THE SESSION WAS ACTIVE AND AFTER!!!!
Imagine being utterly lost, looking for your car for hours in a massive city. The navigation button for the zone didn't work. It didn't work on adjacent searches. Only worked when selected from map.
ADD MORE WAYS TO SEARCH FOR YOUR ZONE AND PARKED CAR!!!! Common sense would say that's a crucial aspect to a parking app, especially when money is involved. Irving you to be lost only makes them more Money. Beware!!!
Thank god apple maps auto plotted a location for my parked car. If only I saw that hours before.
Easy to Use 5/5
Fast and easy way of paying for parking in Houston. Register cards once and you are set. You can also use the app's made to locate parking space #s.
80 megabytes download? 1/5
So I've got to a spot to park. Now I'm standing here and waiting while this app will download. These apps should weight 20 meg maximum!
What happened? 1/5
This used to be a good app. Superbuggy now. Last 2 times I tried to use it- complete failure.
New App not good 2/5
Been a user of Park Mobil for a long time. They rolled out an update to the app and its full of malfunctions. It does not notify you when the parking term has expired. It's very glitchy while using the app. Why cant IT people leave well enough alone
Beyond atrocious and not trustworthy 1/5
I have been a Parkmobile user for over a year and have ridden out three major upgrades. Unfortunately this app has Con from bad to worse.
1. The app doesn't consistently connect with their system to been allow you to park.
2. When it does connect it won't connect to allow you to end the session so consequently you get over-charged
3. It somehow allows for two simultaneous sessions for the same car and same parking number and processes both charges even after app was notified. No refund.
Finally it is simply not a reliable and trustworthy app.
Great idea 2/5
Like it. But charging 10% transactional fee??? That is much too steep and so I will avoid using this app until there is way to avoid the fee or significantly reduce it.
Finally, parking for the 21st century! 5/5
Change is obsolete. This is a great update to the typical cash system.
New version of the app is EXTREMELY buggy-also no longer shows end time - just time elapsed- much less user Iren Ted all around. GPS function is worse than before.
Very convenient 4/5
This is very convenient but I wish it had better gps map layout showing each region or parking meter when zoomed in. I understand that is a lot of work and detail though.