Makes life easy 5/5
Simple, easy, convenient.
I like it 5/5
By Mr. Listen24/7
Nice and easy to excess your stubs! Also saves paper
Excelente aplicación 5/5
By Buses Costa del sol
Puedo ver mi historial en el idioma que prefiero.
Awesome app!! Easy to use!!! 5/5
By Sexy batman
This app is very streamlined. Gets you the info you need quickly, and very easy and straight forward.
Great app 5/5
Love being able to see my stubs for multiple jobs that use Paychex.
Has been very reliable and convenient for me! I also like the Touch ID login option.
Love it!! 5/5
Absolutely love this app. The other reason I love this app is it’s paper free and stays in a record and easily accessible.
I've been using this app now for a month and it's been great!
I love this app 5/5
By Joel 248
Using the app is so much faster than running payroll from my desktop.
Great App 5/5
Great way to keep up with pay
Great app 5/5
By Ik gin
I like it
Very easy! 5/5
By H gbdhbfnjhivdf
By Mommie 20
Great app 5/5
Very resourceful easy to use and a great app.
Worked fine for me 5/5
Not to gainsay anyone below, but I downloaded the app to do one very specific thing (gather multiple pay stubs into a PDF and export the file), which it did, quickly and easily. So that's my two cents (and the record of it).
Great App 5/5
Works great on My iPad and phone, Easy to Read and understand
Great app 5/5
Easy to use & read!
Recent update broke running payroll. 2/5
I generally run payroll and get the reports to our owner who then approves payroll and I will then finish the process of submitting it to Paychex. Many times, I get a text on the weekend or in the evening letting me know I can submit payroll. It used to be, I could log into the app and just submit payroll in the last step. Now, I log in and the app behaves as though I am accessing it through a mobile browser. I get notified that not all features are available in the "mobile browser" and for full functionality, I should download the app. I am in the app. Until this feature is once again fixed, the app is worthless for my purposes. I'd give it 5 stars otherwise. Will update my review and stars when it's fixed.
Love it 5/5
Easy to set up and use
New update is awful 1/5
New update is terrible. The only reason it deserves 1 star instead of 0 is because they added Touch ID.
App lags and randomly deletes entries. Used to take me 5-10 mins to enter payroll, now takes 30-45 mins to enter payroll. Extremely inconvenient and not worth the hassle. Considering switching to ADP...
By Tuti gogi
This app is unbelievably horrible. It's a complete & utterly shock to me that it's even possible to make such a horrific app. Not only does the app not work 98% of the times, but when it is working it horrendously slow. The developers should go all the way back to the drawing board with this one.
Doesn't even deserve a single 1/5
This the worst app i had ever seen. when login into tge account i didn't see any of my pay stubs. I call ed to cust care they fixed it temporarly again same issue i didn't have my pay stubs. again called to cust care they fixed it but these the third time i' m facing these issue and i deleted the app from phone which is the worst app in the IOS.
One request! 4/5
Love the new update. Aesthetically cleaner and very functional. I have one request, can you please put the quarterly 401k statements on the dashboard? That option would be tremendously helpful. Thank you in advance.
Useless after update 1/5
Cannot log in after the newest update. Just sends me to the safari site with an error message.
*UPDATE* no changes, still log in and it takes me to the web browser with a stick figure saying something went wrong.
Bring Back Demo! 5/5
I love the new look and touchID. But PLEASE bring back the full demo (not the screen shots). I showed it to people DAILY!!
Previous version was better 2/5
The developers of this app should adhere to they old saying: if it ain't broke don't fix it.
They totally ruined this app ans it was working perfectly.
In the previous version we could see all of our numbers on the dashboard as soon as we went into the app.
In this version we now have to go in searching for our information.
The one good thing they did on this version is add touch access to the app.
Error message after update 2/5
Cannot access after Aug 14 update :(. Brings to error message every time in safari
***As of 8/31, after your response, I still cannot log in from the app, I get the same error message.
Not Functional, Unstable, Unintuitive; Broken 1/5
8/29/2017: The app failed to release my payroll and my checks were late. The app reported that the payroll was in progress; however, in fact it wasn't in progress and it also could not be edited, giving the user a false impression that the payroll had been submitted when it was not.
8/23/2017: I cannot view, edit, or even submit a payroll from the ipad app. I was able to submit with the iphone app. This is a big step back from the last version of the Paychex Flex app.
The app frequently disconnects, loses data, or worse, stores erroneous data (for example on more than one occasion it has created a second check for an employee).
In addition, it is crippled and slow in comparison to the website (for example, you can't modify any employee settings, such as their withholding or pay rates in this app).
Missing basic functionality--you can't add a new employee.
Instead of wasting time on an IOS app, Paychex should have spent time making its website work with mobile devices like iPads and iPhones.
In sum, this app is just plain frustrating. It seems like this app was designed by someone who had never submitted a payroll before. So many extra clicks are needed to accomplish simple tasks. Why is there a two second delay when logging in so that the app can play a fade out between screens--users don't care about aesthetics. They care about functionality, and it is lacking here. I am so disappointed.
App Was Great 2/5
Now it seems impossible to find my paystubs on the app! I don't know whats going on!
This app stinks! Totally logged me out and now I can't get back in or change my password! All I want to do is look at my stub! And you can't even set up Touch ID if you can't get in.
So annoying 2/5
Every time y'all update or change something I am required to change my password again! Why!? You changed it that doesn't mean I don't remember my password. Then now seems I have to call customer service AGAIN because it's not even letting me get past the changing screen. Just deciding it don't want to go through. So now I can't see it all in all till I call. Yet again. Really dislike that,
Worst app 1/5
By AMDJ Family
The app is too complicated and is failing to launch every time. I even reinstalled the app. Enter the PIN and it returns a screen that the app has failed.
Can't paste password!!! 1/5
I can no longer paste my password from my password manager. Speaking of password manager why not add the password manager integration so I no longer have to copy paste.
Works Great! 5/5
I had glitches during the log-on process but after using a pc to reset it, everything went on smoothly after that.
Touch ID is great 5/5
Thanks for adding the Touch ID support. The new look and feel is good. Haven't had any issues since the update.
Can't login anymore 1/5
Always an error. App refresh, login, same error. They must fix it again.
Works great 5/5
By Tindy Bo Bindy
I own a business in Phoenix. Never had an issue, good support people -- dedicated rep and the app is easy to use.
Worst app ever!!! 1/5
Not only is the worst app is company has the worst customer service on the planet. The app doesn't work you can't even get a paystub much is a W-2 and there's no life chat with you on the web or via the app and no phone number of course to call for help nothing anyone would answer of course
Never works 1/5
I have never been able to log into this site. It always says it is down. We cannot access the site via any mobile device either. Please get your act together Paychex.
Get you sh$&* together. Its 2017
Doesn't work 1/5
If I can't creat an account, how am I supposed to sign in? This is horrible.
Doesn't work for My Paychex accounts 1/5
Doesn't work for mypaychex logins. Useless.
App needs work 1/5
First, I can barely log in without an unexpected error message popping up. If I do get logged in, it doesn't matter because I still can't access my pay stubs. I have the pay stub issue on the actual website as well. Why tell us we can see our stubs if you block us from viewing them. Being able to use touchid to log in would be great also. App needs a lot of work, but it's not that surprising since the website has similar issues. 😒😒😒
Time Card Info? 3/5
How can I access my time card records?
Works perfectly 5/5
Everything works I don't get why your all complaining about it
Need improvement 2/5
This application needs improvements like Login with touch Id. Retirement Gain/Loss should be clear and shold be there on the Retirement page.
Worst app ever! 1/5
Downloaded for my employer. Haven't been able to use it since, I keep getting an error stating "unexpected app error". What a pile of crap!!
One star is generous 1/5
How do I give a star to an app that doesn't work? "Unexpected problem" error message has become expected. If and when they do get this app to be usable, it also needs Touch ID.