Doesn’t Work! 1/5
this app has been getting to me. it doesn’t work. every time i try logging in i get a blank white screen. im loosing money cause of this. i’ve reached out to Paypal via phone and Twitter, they claim they will work on it, but i’ve yet to see any movement. DO NOT download this app until it gets fixed.. looks like i will be having to take my business to Square
Unable to log in! 1/5
By Albert Home
I’ve now loaded and deleted the Pay Pal Here App three (3) times and I’ve changed passwords multiple times. I STILL can’t log in using the App. I received my card reader in the mail today but it’s essentially worthless since I can’t log in. Customer Service “opened a ticket” last week but I’m no better off today. Very frustrating! May need to explore other payment options if Pay Pal can’t resolve this soon.
Love it (but fix the tipping sequence) 5/5
By Atlanta Medical Aesthetics
I am new to PayPal POS, and I am very impressed with the setup including with the customer service.
There are only two suggestions: 1/ the tipping option should be available to clients when they confirm the total (not before - I am missing out on tips), and 2/ I did not see an option to transfer the information of my existing client base (I may have overlooked this somewhere). It is nice to tie clients to a sale versus reentering all data.
Wish the app would open 1/5
I really wanted to use this app but I’ve spent too much time trying to get the app to even load properly. Says it’s logging and just goes to a white screen and does nothing. Frustrating
Can’t get the app to work, crashes at login to blank screen. No info for fix on any Paypal forums.
Not working 1/5
I had to download square up because I tried several time to download Paypal Here and when downloaded it says loading over and over then there is a white blank screen. I re downloaded it several times and it’s still not working.
Wait for your money 1/5
I don’t like that you have to wait 30 days for your money to transfer over if you manually put in a card or swipe with the magnet reader. I understand the credit card fraud prevention and security but it shouldn’t have to take a whole month to let the funds go. Very dissatisfied. 😩
Wish we had this update a month ago! 4/5
We just finished a 90 day US tour crossing the country twice on a new product launch tour. We processed hundreds of transactions each night at each of the 79 stops, and loved having 6+ chip readers on hand over simple swipes.
But..our biggest complaints with the app was:
1. With the PayPal Here app offering receipts.. there was no way for the customer to CHANGE the email or txt number on file!
With the chip reader & app:
2. The Bluetooth connection would occasionally disconnect (as in sleep mode), and we had to reestablish the connection manually!
3. Then randomly the “Checking Security” or firmware update notices would come up on locking the unit.. and seem to take minutes of valuable time!
I sure hope this update helps going forward!!
Was working now it isn’t 1/5
Running iPhone 5s and on a 7 with both on most current iOS 11.1. App crashes just as you get to the point to actually take payment. App just closes. It works on an Android but right now not working on an apple as of December 2017
Update: updated iPhone 7 to most current 11.2 and the app still crashes before you can pull up an invoice to charge. It just shuts down! Please fix.
Latest update 3/5
I already read a review (by dawn) regarding the issue with adding a tip before the card has been ran. I too had that awkward issue this weekend. Just wanted to second the issue! I know it is being worked on because I saw the response. We love the app and the ability to use it with our business!
Simply Amazing 5/5
I used to use Square for my business but they were absolute garbage! PayPal rocks! For almost 2 years i have not had a single payment issue!
No Support 1/5
I am an occasional user, for my law practice. Last used a month ago. This past Saturday, I needed to use it. Started PP up, then snapped in the reader. The reader was recognized. But when I went to the swope screen, it said carder reader not connected. I disconnect, get cardreader disconnected. I spent over an hour on tring to get help through online, phone, email. Nothing but auto replies. Yeah, used the callback function. System called me back as promised, BUT elevator music and unhelpful hints. NEVER A HUMAN. email reply treated my story as an invite to get me to sign up for PPHere. C’mon man!!
So easy! 5/5
By Hollie Rae
I love how easy and convenient this is to use for my business. It’s an awesome app!
Go back 3/5
I agree with others. Did the update and now it asks for tip before swiping. I too enjoyed swiping and handing them phone to decide if they want to put a tip on without having to ask. Please change it back :(
Doesn’t work with iPhone X 1/5
I just upgraded to an iPhone X from an iPhone 7 Plus and found that it isn’t compatible. The chip reader connects via Bluetooth, but in the app itself, it can’t find or connect to the reader.
I called customer support and they confirmed that none of the readers are compatible with the iPhone X. They stated that they don’t know when they will make the updates to this app and the readers to make them compatible.
I am now forced to key in all credit card numbers. I even asked if they can reduce the processing fee of keyed entries to match the processing fee for the card reader (because it is their fault for not making it compatible before the release of the iPhone X), and they stated, “no, because we don’t know if you really do have an iPhone Ten, and we can’t verify that that’s your only device to accept payments on.”
Doesn’t work 1/5
It does not work at all with iPhone the app just crashes as soon as you open it please fix this issue
Works well for me 5/5
Easy to access and use
Love it, except for gratuity part 4/5
By Dawn Florida
I wish I had not done the latest update. It used to be that I would enter the price, enter the card information, then hand my phone off to the client where it would prompt them with “confirm total”, and give them an option to add a tip. Now it’s showing me that portion before I enter the card, which I have to ask them if they want to add a tip. I never want to make my clients feel obligated to add a tip, although tips are very common in my industry. I wish I could hand the phone to them like before, and they could discreetly add a tip (or not). I’ve missed out on tips from the last few clients, because I would run the card, and it would go straight to “processing”. It’s better when the client can confirm the total.
Paypal is great 5/5
We use paypal here at the farmers market for credit card purchases and have had no problems!
My sister uses this for POS purchases and her invoicing. I originally used PayPal Business for my invoicing and didn’t want to switch so was going to just use this for POS purchases. Ever since I downloaded it my PayPal Business app won’t work at all. My sisters PayPal Here app has an option to add a discount. Mine doesn’t. I’ve tried reinstalling it, made sure it was up to date, everything... it still won’t work. Only thing it has done is made my PayPal Business all not work so now I have to do everything from my laptop. AWFUL APP. DO NOT DOWNLOAD.
Excellent Business Tool 5/5
Thank you for all of the sales I'd miss if I didn't have a card reader!
Doesn't work! 1/5
I opened the app on my iPhone 7 and I signed in but it just shows me a blank white screen and I can't do anything. I also tried it on my dads 6s Plus and same thing. I'm running system 10.3.3. His is updated to the latest system. Can't sign out either. I ended up having to use Square because PayPal didn't work! 😢 But at least Square doesn't hold your money for 30 days! 😡 Be wary because PayPal doesn't tell you this beforehand. Sell over $500 expect to wait 30 days to get your money. Got my money next business day with Square since I had to use it at least.
I’m done! Switching to Square. 1/5
The reader CONSTANTLY dose not work!! Which then I’m forced to type the number in and get charged higher fees. Also it now will not let the customer have the option to give a tip after the card is swiped. It’s now before which makes it very awkward to ask for a tip before swiping their card. I’ve lost a lot of money because of it. IM DONE!!! I’ve been told by many people that they’ve had zero issues with Square. It’s time to switch.
Not functioning at all 1/5
Open app, app decides to close itself... seriously PayPal? Update to app 3 hrs ago, app still crashes just after launch on brand new iPhone 8 Plus, running most recent iOS
I can't even get the app to open to order a card reader. It stays stuck on the loading screen, then crashes.
App Crashes 1/5
Will not open. Closes as soon as I log in. Restarted my phone and it continued
Used to work great now won’t connect to card reader 3/5
Please fix this. It will not connect to my card reader even though I’ve done all of the tips.
Can’t even sign in 1/5
Installed on my iPhone 8plus and it won’t even let me login with my email and password. Says it isn’t correct. Tried other attempts to no avail. Guess I’ll look for some other type of payment system.
Crash and burn 1/5
As soon as I set up my log on information it crashes. It crashed every time I try to open it. Just downloaded today. Already deleted and reinstalled to no avail. Want to use this, but can’t if it won’t open.
Since the new update my IPad and scanner do not communicate. I've made it work once. It'll freeze up my devices or cause them to crash. I've had to manually enter transactions from a different device. This costs me more money! I don't have time or money for this!
Does not work 1/5
I have iOS 11.1.2 and the app crashes after confirming my login at the screen that’s blue with the logo and a loading spinner. It also crashed for me before I update my iOS from 11.1.1. I tried downloading four separate times, restarting my phone - all the usual “fixes”. I’d love for this to work!
Doesn’t work if you change your phone number on an I phone. 1/5
Called 4 times they promised they would call or fix it 4 weeks later nothing - very disappointed with service and follow up customer support!
Charge back 1/5
PayPal chargeback system will damage your business payment process. a customer will make a purchase and at any time the customer can request all their money back in PayPal will put that negative balance against your account or take the money out of your account because the customer decided they want their money back. This will be done without an investigation PayPal will take the money out of your account first
Crashes at log in (iPhone X) 1/5
I’ve been a loyal PayPal user for years, it’s what I use to pay for every purchase outside of Amazon. So as I’m starting to venture into real estate photography I need a convenient way for clients to pay, figure I would use this since I trust PayPal. Keeps crashing at login. The PayPal app works just fine and use it regularly, not sure why this app is so buggy. Due to this I’m going to use the Square app, shame that I can’t trust this app as it already proved to be unreliable. I’m using an iPhone X with the most recent update.
Works great! 5/5
Using I phone 7 and it works great!
Says I am not able to get it 1/5
Tried to apply for this and keep getting screen saying that it is unable to do so...
WAS 4 Star / NO Tipping? 3/5
The latest update causes the tipping function to be skipped. Even though Tipping is toggled to ON in Settings, immediately after swiping the card, the signature page appears. No option to tip!
Works fine iPhone 6
What happened ? 3/5
This was a great app for processing payments but it has not been working at all. It has been approximately 2 months that I have not been able to use this app. Please fix as this was a great app before it crashed.
Good luck getting your money back from the seller 1/5
By i wireless miami
Don’t even try to ask for a manager unless you have time for three hours they punish you because you asked that poor customer service
Works fine 4/5
Works fine. Sometimes i wish it were easier to navigate. Quick icons would help. In general it works great and it's been a helpful tool.
Love PayPal! 5/5
The app works great for our non-profit org - accepting dues, taking event payments and sending invoices.
Doesn’t work 1/5
This app asked for all my info but now won’t open at all.
Just spent 79 on a card reader and all I get is a white screen on my iPhone. X. Unbelievable.
Nothing ever loads 1/5
The app starts, then never goes past a white screen. No features ever show up. It just stops doing anything, even after more than fifteen minutes of waiting.
EDIT: 11/8/2017, Still having the same issues with the current version, but now it at least asks me to log in before it stops at the white screen.
White Screen 1/5
Just downloaded the app. White screen. Closed it a few times, same thing. Deleted and downloaded the app and same thing.
At this point, I’m ashamed of PayPal.
5 starts no doubt! 5/5
Who wouldn’t give PayPal 5 stars? 🤷🏻♂️
Works well 5/5
By Inna Vet
Not Allowed 1/5
By A few hangups
Not sure why it doesn’t allow people to join. Where are the credentials for being approved to use the app?
Use it-Love it 5/5
I use PayPal Here for all of my shows. Great app.