Waiting for special offer 1/5
This seems convenient enough but I was told I would get a $3 special offer and it hasn’t come through. Not sure why.
Fast & Easy 5/5
No need to carry my bag of coins anymore 5/5
When it works 2/5
When it works it’s great. But it is not consistently working. Says machine is on use when no one else is using the machine.
Completely Useless 1/5
What a completely useless app. I put my phone number in and tried to get a text to create an account. Never got a text. Tried multiple times. Emailed customer service. They were not helpful at all. I got standard cookie cutter responses that did not actually address my real problem. I STILL do not have an account nor any sort of actual real help. Although I do have multiple texts telling me my phone number is already linked to an account and sends me straight back to the app where it wants to send me a text...back to quarters it is...😞
Works great! 5/5
Wish everything was this easy.
This app makes vending drinks and snacks a snap! And interesting
Love this but.... 4/5
Great idea! So convenient. Only thing I’d love is if the app also had a timer or alert for when your cycle is finished.... yes, great idea... I know. You’re welcome!
First time I used it it over charged me numerous times but customer service were great and refunded everything for me. Haven’t had an issue since.
By Deb Deb 1233
It’s good because I still don’t carry cash, and then the more I use it I get free product.
The machine took my $3.00!
Takes your money 1/5
The app purposefully takes you to the dryer first instead of the washer to get your money and then you have to find more money. This app is a scam
Please fix!!!! 1/5
By Honest Reviewer 7714
Since the update yesterday the Bluetooth on the app no longer works. I get an error message claiming my Bluetooth is not connected. My Bluetooth works fine for everything else. Please fix this update.
Supposed to be “simple and fast” 1/5
I’ve been standing at this washing machine for about 20 minutes already because I NEED my laundry done now not later, and this machine literally will not start, the app will not let me send a payment to this machine, and it is constantly telling me the machine is in use when clearly it’s not being used because I’m standing in front of it trying to figure out why it’s not working for me at all. It’s SO unbelievably frustrating, and I’m so fed up with this. Definitely not simple and fast.
Doesn’t work consistently 1/5
Doesn’t work consistently
Steals your money 1/5
Took my money and the special offer was a lie!!
Optimize for iPhone X 1/5
Optimize for iPhone X
$5 minimum? No thx! 1/5
This app requires you to “load it up” with a credit card. However, the minimum that you can load up is $5. When all you’re trying to do is buy a $1.50 candy bar, it makes this whole app useless. I’m not interested in having a random credit floating around on this app. Deleted.
App steals your money. 1/5
I’ve had this app for about two weeks now, seemed to work great at first...no complaints, but then today for some reason in the middle of him trying to dry his clothes the app itself logs me out! I tried entering my login information and it told me that I didn’t have an email registered...okay...that’s weird...brush it off. So I go and try to re-register, but then the info that I’m trying to enter it won’t take because supposedly it belongs to another user?? My phone number won’t work, or my email...I had about $20 or so loaded into the account and now that’s gone. Deleting app and switching back to quarters. It seems more inconvenient, but it’s better than an app stealing $20 and not allowing me to wash clothes.
“Not A Valid Zip Code” 1/5
App worked great for awhile. Then out of nowhere, it started forcing me to retype my zip code every time I use it. When I type it in, it says “Not a valid zip code”. When I try again, it makes me wait 2 minutes to try again. I spent my entire break at work trying to get it to work. I know my zip code. I tried my work’s zip code too, and every zip code I’ve ever used. Nope. Its broken. This is extremely frustrating as its the only way to get anything from my work’s vending machine. Fix this and I’ll change my review
Doesn’t work 1/5
This app works probably once out of ten times. The machines are not picked up by Bluetooth, or it says it’s in use when it is not. They say to turn on Bluetooth but it is already on. I am very very frustrated with this app.
By No nickname. Sorry!
Better than using coins for laundry, but very glitchy. It freezes quite frequently, but it’s acting especially odd tonight. I kept getting messages that I needed to add more money despite already having some in my account. Then I got a screen stating that the app was searching for deals but when I tried to get back to the main screen the app would freeze and add money to the nearest dryer instead, further depleting the account that they claimed was empty before. I had to manually shut down the app because this wouldn’t stop.
Refund Back 1/5
The Machine Took My Money Yesterday And Did Not Give Me My Item That I Purchased And Paid For!
Not enough machines and little variety in the machine for cold drinks (Pepsi yuck). Coffee machine gave me hot water not coffee. 😕 it would be helpful to have contact info to report these type of issues. (The hot water issue, of course, not the selection choices.) Assuming you have a contractual agreement with the vendor, refunds etc would be your responsibility to the party utilizing your app. If the vendor does not provide appropriate services, only your company would have the information to contact the vendor and remedy the situation.
6th complaint 2/5
Great idea. Terrible customer support. I suggest you do not use this application.
We continually have a problem with one of our washers and money has been wasted. In a building of 30 people, we need 2 washers. Not one that doesn’t operate and take your money. Hopefully they address this issue soon.
Overcharged me 1/5
Overcharged me for a cycle I already paid for! It kept saying washer 7 was open but I had just started a cycle on it. Then when I tried to start a cycle on the washer next to it (8), it kept saying it was in use when it wasn’t! Really stupid. Can’t believe I’m paying more for something that doesn’t even work. Would rather just use coins.
Easy to use convenient love the app
needs an update desperately 3/5
By I Can’t Think Of One
cool and useful but desperately needs a visual update as well as iphone x compatibility
Super easy. Now I don’t have to go out of my way to get quarters.
By The Original Prettima
I like it 5/5
I like it but I wish you can add how much you want on there like instead of adding $5 why can’t I add $3 or how ever much I would like to add
Steals money 1/5
Very unreliable. Steals money without making the machine show that it is unpaid, yet they already charged.
It is very bad 1/5
By Mr farmjesus
Paid, device didn’t work and I couldn’t do laundry. I called the support line, but no one could help me until business hours the next day. Could not do my laundry and lost detergent as well as being charged for services I didn’t receive.
Works but 3/5
iPhone X resolution please.
Edit: Typed that shorthand review while being prompted in the app to leave a review. Should have clarified - app works as advertised, but is unoptimized for the iPhone X’s screen real estate. Doesn’t break functionality, but I simply meant the layout is letterboxed.
Excelente app me encanta!!!
Best way to buy lunch 5/5
I never carry cash on me and occasionally I get too busy to pack. With the app I can load a small amount of money into the app and have lunch those days. Super convenient!
Additional Features Wish List 3/5
By Sassy Gill
It would be cool if the app allowed you to see the status of your laundry or sent a notification when your laundry is done.
What a joke 1/5
Machines never work, can’t put amounts other than full dollar amounts, so when you get something they make 95 cents or something stupid like that, you always are going to have your hard earned money stuck in there. If you find a machine that needs this, better off just using cash or living without whatever it’s selling
Pay Range saved my life! It was so simple to use and came in very handy, because I no longer catty cash. Thank you pay range!!!
Love it 5/5
So easy and convenient
There are two machines side by side and this inly works for one.
Wish I could control amount better 3/5
I would like not to be restricted to $5 minimum to charge the account with spending money. I want to buy ONE candy bar. :-/
Great app! 5/5
Very convenient to use. I never have cash but always have my phone handy.
Game changer 5/5
Loving the convenience of never having to get quarters, also i made a mistake my first time and the customer service was sooooooooo fast and excellent!!!!!!
Does what it claims to do 5/5
I wish there was a machine locator included with the app.
Would recommend 5/5
By B Root
Works great! Never had any trouble, even in the basement of my apartment building! So much better than quarters
It charged me times 1/5
It charged me times
Super convenient! 5/5
By E. Sandoval
I love this app! It’s a very efficient way of using vending machines! It’s also so easy to use: adding money & making a purchase. The auto reload feature is very helpful! No more loose change & a time saver! Customer service is also great! I wanted a refund & got it the same day 👌🏽
Stole my money 1/5
By dryer 5 h8r
Charged me 3 times for one washer. Yay being a poor college student and losing money on laundry. There goes my lunch.